65 New York Toyota Dealers

An exceptional West Herr purchase experience made - Pedro

An exceptional West Herr purchase experience made possible by Russ Bieler. We purchased a 2025 Rav4 and couldn't be more pleased with the vehicle. It's our very first Toyota! From the moment you walk in to the dealership you feel like family. Russ Bieler and the team at West Herr Toyota provided both a pleasant and relaxed experience. He skillfully lead us through the entire process from test drive to final sign-on-the-doted-line. Everything was explained very well and with the details I was expecting. Russ listened, answered our questions and checked for understanding. He work hard to get us the deal we were looking for and he made sure we were 100% satisfied. You can trust Russ!

I am very happy with everything. - Darianacintron

I am very happy with everything. Everyone was very nice and patient with me. Thanks to Craig for helping me out and making sure I left with the best deal. ❤️

Everything went smoothly and very professional! - Debbie and Dave Eannetta

Everything went smoothly and very professional!! Nygel was a great informative salesman as were everyone else we spoke with.

Excellent culture , great updates and love the video they - Awhitte1

Excellent culture , great updates and love the video they provided during the MPI . Toyota rocks!

I came in to replace my 2009 Honda Odyssey (which needed - JDR

I came in to replace my 2009 Honda Odyssey (which needed some $$$ work) with a 2015 Odyssey. I test drove it, liked it, Frank G got everything processed, and I drove home with the "new" vehicle in about 4 hours!

Noah O’Byrne is a knowledgeable man with a charming - drvalentine6917

Noah O’Byrne is a knowledgeable man with a charming personality! Pleasure to work with.

Scheduled an appointment to test drive a 2023 Dodge - outerbanx24

Scheduled an appointment to test drive a 2023 Dodge Challenger sublime green the car was ready and warmed up dealership is very clean. Staff is very helpful and friendly. My sale rep Ema poodry was excellent she helped me negotiate price and get the paperwork and loan approval quickly as well as getting the car detailed to have me on my my if your look for a new or used car basil Toyota is where you want to go trust me you'll love this dealership and ask for Ema she will get you in the right vehicle and keep it in your price range thumbs up Ema poodry awesome job I'm very happy with my car purchase.

My experience at this dealership was amazing ! - Savannah

My experience at this dealership was amazing ! My Husband & I walked in and everybody was warm and inviting!! I was greeted at the front desk by a young lady and she directed me to an available sales rep and I met Arvind! He was so attentive and personal ! He pointed us in the right direction! We are now working with Arvind on a preorder Escalade !

Travis Short made the entire car buying experience very - harrison.tsuji

Travis Short made the entire car buying experience very pleasant! Travis was both professional and friendly. The entire process of negotiating and working out the purchase details was quick and straightforward. He worked with an excellent team - Mohammed Mulla and Darnell Duckett (finance). Travis was also able to find the 2 new vehicles in record time given this market. This would be the 5th Toyota my family has purchased from New Rochelle Toyota and again the salesperson made all the difference.

Dan Miller at Toyota helped us find a vehicle that works - JenileeFlinton

Dan Miller at Toyota helped us find a vehicle that works for our family. The process was efficient and easy and we were able to complete the process in two quick visits. Dan was thorough explaining the vehicle and all it has to offer.

They dealership was disorganized and rude. - mglancyot

They dealership was disorganized and rude. I made two appointments to test drive cars and both times they didn't have the car for me to test drive. When I asked they said I should try another car. This is ridiculous

At first it was a bit stressful but my Car Dealer Craig - ramona.leonard32

At first it was a bit stressful but my Car Dealer Craig Picca went above and beyond to make sure I received the Rav4 I was looking for and bent over backwards to get this handled with kindness and appreciation of my person and my business. Thank you Craig and Romeo Toyota, Addison and Paul.

Seth was amazing in working with my son. - Greghenterprises

Seth was amazing in working with my son. We will be back in the future

Just purchased my Toyota Tacoma from Plaza Toyota . - Fgrassellino

Just purchased my Toyota Tacoma from Plaza Toyota . What a great experience I had the customer service was Excellent my sales rep Alex was awesome and had a lot of patience with me and also got me the exact pick up I was looking for . Also, his manager Moe Was Awesome and very helpful he took care of me the whole 9 yards. Alex was amazing explained everything thoroughly And gave me an excellent deal. thank you Plaza Toyota For having a great team like this!!

Great place to take your Toyota. - Marci R

Great place to take your Toyota. They were able to fully fix my car issues, despite some complications along the way. Justin (the Service Manager) was great to work with and I would highly recommend them to other Toyota owners.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

The service from this dealership is horrendous and I - Awful service

The service from this dealership is horrendous and I strongly suggest that you never visit the service portion of this location ever again. I brought my car in 8am on Friday morning. John Stinson who took my information did verify my number but then never called or texted the entire day. I manage a busy laboratory and didn't realize that they never called until I walked out of work at 4:30pm. I called them and without any apology whatsoever they informed me that they could no longer send a shuttle because "I only have one guy here and he can't leave", even though I said, "I am completely stranded at work. Do you see how this is terrible customer service?" The manager (Nate) said, "Yes. I can send the shuttle tomorrow to get you." Again, I said, "I am stranded at work." Nate said, "There is nothing I can do." After finding a ride, they were incredibly rude when I arrived and there were no less than 4 people there, including the so-called manager, Nate! They insisted I was called. I proved to them by showing them my phone that I had no missed calls or texts. They refused to do anything to regain my trust in their claim to provide quality to their customers. A sincere apology, a discount on the service I still had to pay for, anything to make up for their complete lack of decency or understanding would have been at least something. Think twice about bringing your car for service here.

I had a very pleasant experience at this dealership. - PaulH81

I had a very pleasant experience at this dealership. Nick Tsolkas was very informative, trustworthy and helpful throughout my whole process of leasing my car. I would highly recommend this dealership and ask for Nick! Thank you again.

I purchased a car from Riverhead Toyota very recently, my... - gajh2014

I purchased a car from Riverhead Toyota very recently, my salesman was Ali Shah. Ali was very, very helpful in my decision to purchase a Rav4 vehicle that was for sale at Riverhead Toyota dealership. The first thing was the dealer location was approximately 2 hours driving distance from where I live. I asked Ali if he could send me a phone recording of the car and he did. I explained that the distance was a barrier to the sale because if I didn't like the car or something went awry with my trade-in purchase, I could have taken a rather long trip for nothing. Ali obliged to drive the car to me. After seeing the car on video and reading the Carfax report everything looked great. I also provide photos of my trade-in vehicle and it was also in pristine condition. Ali dropped the vehicle off to me, we did the paperwork and exchanged keys and I have to tell you I got the car of my dreams only because of Ali. Thank you, Ali. I will always remember your professionalism and dedication to your trade. You deserve awards in your field, in my humble opinion. Gerard H.

I found a new grand highlander from them, I called them - w grove

I found a new grand highlander from them, I called them and asked if they would sell out of state. They said yes. They sent me an email with detailed pricing. I asked to put a deposit on the vehicle, which they said they can’t do until it is in freight mode. I said Ok, call me asap and I will put it down immediately. They just called me and told me that the vehicle had been sold to someone locally because those people are allowed to put down a deposit. I specifically asked them if they would sell this vehicle to someone out of state. Don’t appreciate being lied to by Kimberly Taylor and the sales managers at Williams Toyota of Binghamton.

2017 Toyota Tacoma - Phil

Great Service, they tried to talk me into buying the Tacoma. Explained everything out fine and made me feel right at home. Great vehicle and great price,

Purchased my new RAV at Steet and am very happy with how - andge4

Purchased my new RAV at Steet and am very happy with how informative and efficient the process was. Frank Mariani, in particular, was a breeze and joy to work with! I will recommend this dealership and salesman to my friends and family.

(I don't know who I talked to; I clicked on "Ryan Cassidy - NoMoreNorthtown

(I don't know who I talked to; I clicked on "Ryan Cassidy because he was the only one listed under "Service." Whoever I talked to was supposed to be the service manager). My wife, who is elderly (as am I), took her car in because her horn stopped working. TWO THOUSAND SIX HUNDRED FORTY THREE DOLLARS LATER, she got her car back. The service manager said the cost was her fault because she accepted it. "She could have gone somewhere else or bought another car." And if she doesn't understand cars, I "should not have ALLOWED her" to bring it in !!!!!!!!!!!!

Tom Sedor was 100% from the very start! - crog2013

Tom Sedor was 100% from the very start! Tom educated me about the car and made me feel so informed of my purchase! Tom is the best!!!

I brought my 2007 Prius for a routine brake actuator - Michael

I brought my 2007 Prius for a routine brake actuator replacement. On the day of my appointment I show up to their service department. They tell me they don't show an appointment for me. I then show them their business card with the appointment date and time written by them. They then take my car in. A week later I get my car back. After paying $3000 plus for parts and labor they pull my car out. I immediately see the warning light illuminating on the dashboard indicating a problem with my hybrid battery system. I inquire the service manager about the warning light. He tells me that due to the age of my car, the hybrid battery failed and that I would need to pay to have it fixed. I never had an issue with my hybrid system so I'm very skeptical about the manager explanation. I tried getting an answer from Toyota corporate and their customer service, but nobody can explain why I wasn't told about my battery problem before they started working on the brake actuator. I would had never authorized their service department to continue working on my brakes if they would had told me that I had a major issue with the hybrid battery.

Undisclosed Hidden Fees were to be added at checkin. - No more Toyota’s for us

Undisclosed Hidden Fees were to be added at checkin. But asked for a cost estimate before service was even scheduled.

They told me about a car I was interested in and 29... - lancefreudiger

They told me about a car I was interested in and 29 minutes I called back to discover it was “sold”. They told me about another car. When I checked online I found that it had the same VIN and mileage as the first car. When I called to question this he hung up. I would say it’s a case of bait and switch.

I purchased a 2023 Toyota Prius Prime XSE in November - rakornbl

I purchased a 2023 Toyota Prius Prime XSE in November 2023. The dealership failed to notify me that there were no snow tires available for this car when I purchased it, and I live in Syracuse, NY, which has one of the snowiest winters in the northeast. I have owned Prius's since 2006 and learned that snow tires were essential for navigating Central New York roads in the winter. I researched and discovered that I could create a snow tire that fit the car by combining a certain size tire and hub. I got the dealer's parts department to order the tires and hubs I selected and they ordered the wrong hub and had to reorder it. They finally got the order right and installed the snow tires. After the tires were installed, the TPMS low pressure indicator lit up. I brought the car back to the dealer and they told me that they failed to order the correct TPMS sensors for the snow tires, and had to order the correct ones. In all, I made 3 extra trips to the dealer to get snow tires put on my new car, but my main complaint is that the car was sold to me without telling me that there was a problem with snow tire availability. In addition, the cost for the custom-made snow tires was substantially more than if I had snow tires already available for the car.

Met with Kattlyn H to look into purchasing a new vehicle. - lwalsh

Met with Kattlyn H to look into purchasing a new vehicle. I am just looking and comparing at this time, and I was so glad tis woman knew what she was talking about. Seems so experienced and friendly. Hope to come back and make a purchase in the near future.

Dave Bosworth completed our purchase of a 2025 Toyota - Judy.black3901

Dave Bosworth completed our purchase of a 2025 Toyota RAV4 in 24 hours. He took great care to complete all paperwork, registering, and obtaining insurance cards from our insurance company. The dealership made the experience hassle free on our part. I appreciated having my phone set with the car and Dave's tutorial with the technology. He even sent a thank you note. This is the 4th Toyota I’ve purchased from Steet Toyota in Johnstown. I highly recommend them, that’s why I returned for this purchase. Judy Black