Outstanding Service! - B.D
I have a very difficult schedule to work around and therefore require a lot of electronic communication (vs coming into the dealership). Mr. Julian London was the recepient of my initial electronic communication, and we could not be more thankful! He is incredibly responsive, very respectful, knowledgeable, and customer focused! We stopped by the dealership to look at a car, and it ended up not being exactly what we were looking for, so instead of giving up (like many dealerships would), he kept working with us and the end result - a much nicer car than we ever thought we could be in for the payment we were looking for - so we are ecstatic with our Lincoln MKX! We also had the pleasure of meeting Scott who was very genuine and ensured our visit met our expectations - which it far surpassed! Again, we could not be more happy and excited about how easy this car buying process was, and the car we drove away in! Will definitely be back when it’s time to upgrade our other car and would recommend to anyone looking for a vehicle!
Car Inspection - jshuler42
Took my car in as soon as I arrived and was finished in 15 min. The staff is very friendly and helpful. I will return.
It was a pleasure working with our salesman, Will. - phil/glenda1
Stopped in to look at a the new Toyota. Drove off with a 2016 used one. We our happy with the car and the price .
Good Service, Honest Dealings - Country Boy
We recently purchased a used Ford truck from Scenic Motors in Mount Airy. They were a pleasure to work with. Our salesman, Bradley Wiles was easy to work with and very open and honest.
Superb - Bruce
New car lease was seamless and all involved were superb..from sales to financing and prep and car instruction ..I have been with Celka for 20 yrs and would not get a vehicle anywhere else
1st time Ford buyer. - Madmick 6953
My wife and I went to browse st Lafayette Ford Lincoln. She said the Flex had caught her eye and they had a nice selection.
Upon arrival we were treated by Carlos Adam's, who opened up several of the cars for us. After discussing models and finance options we went for a test drive. Three hours later we were on our way home with a 2018 Ford Flex.
It was a great experience dealing with all the people at Lafayette Ford Lincoln. Special kudos to out to Carlos Adam's, Bobby in finance and the rest of the folks we met. I will be back next year when I am ready to trade my Tundra in for a new truck .
Thanks for treating us like family, not just another customer. Mike and Jen Mansfield, Raeford North Carolina.
Very thorough. - cchafin
Very warm feeling as we got out. They went above and beyond to help us make our decision. Did not rush. Always the best deals.
Best Dealership Around! - Paige S Cheek
We have bought our last 4 vehicles from Tri City. Everyone there is super helpful, willing to go above and beyond to make the car buying experience easy and stress free! We will never go anywhere else!
Great people and fast service - bd601
I was on vacation nearby when my check engine light came on. They diagnosed the problem in very little time, The problem was an obscure sensor but they were able to get one in the very next day and install it in about an hour. The staff was great and it ended up taking minimal time away from vacation. I'd certainly recommend this dealership to anyone in the area.
I got my car in my dream color!! - Crystal526
The service was great and everyone was super Friendly. They got me a great deal and an awesome car. Steven went out of his way to help us. Will definitely encourage more people in VA to head on down for Great Deals
Used Ford - Daniel Scott
I bought a used Ford Police Interceptor from Russell Anderson. It was a smooth transaction and my wife and I are thrilled with the vehicle. I highly recommend King Ford and Russell. Russell took our calls day and night. Thank you King Ford for helping us with all our needs.
No Stress - HappyCat
I was given an awesome car trading experience! Their clearly stated mission was to make me happy and their fantastic team did just that!Intense attention to all the details made my vehicle purchase smooth. I am a long time devoted Ford customer!Loving my new Transit Connect XLT Wagon LWB!
Terrible experience of a lifetime - Fleck
So my story is not good I went to dealership filled out all paperwork they presented a truck signed all paperwork switched my insurance put the tags on it and took it home the only thing I was told was to bring my paystub in I did that check stub was exactly what it was suppose to be then they say you must provide a w2 I did and they then tell me that my loan is revoked because the amount on the w2 does not match must be exactly what I make a week I mean you sometimes may be out of work for sickness vacation or lack of work in the profession I'm in etc...they should have never let me take the vehicle off the lot if that's the case it's not like they put a dealer tag on it and said drive it this weekend they shook my hand said the truck is yours just xxxxxxxx I had to take all my stuff back out of vehicle take off tags put them back on they didn't give a xxxx about me once they knew I wasn't getting vehicle I would not recommend them to nobody
Great people to Go to when buying a vehicle! - Blue devil
Go to when buying a vehicle! Derrick Allen was my salesman and he did a wonderful job. He was very helpful and knowledgeable about the truck that I eventually bought. They are very straightforward with you and do not play games. They were very patient as well. I would definitely return to buy another vehicle from them. PS this is my second truck that I have purchased from there. Thank you!
Honest upfront pricing - Carguy
Very pleasurable experience purchasing my F150. I took a test drive and then asked for pricing. I had previously spoken with Kyle. Pricing was provided and after a few minutes of negotiations I received a fair price. The entire process was simple and they were respective of my time. They even offered to deliver the vehicle to me since I live 75 miles away. Would definitely recommend to family and friends
It was amazing - Aretha Drake
Ron at the North Tryon was very helpful an nice he made sure my oil change was done right even when they forgot to put windshield fluid in he apogloize an made sure they took care of it
Normal service - REF
My Escape was in for its second service...no problems, just oil change and wheel rotation. This was done competently and with excellence from every perspective from the service writer to the mechanic.
Purchasing an F-150 - WoodyPirate
The entire staff at Deacon Jones Ford was wonderful in helping me purchase my F-150. They provided excellent service and made the truck buying experience as easy and enjoyable as it could be. I would recommend anyone looking to buy a vehicle consider the team at Deacon Jones Ford in Goldsboro, NC. I have been buying cars from them for over 10 years.
Great local service - E.L.
Very pleasant buying experience. No pressure and very honest. Found a great truck for a great deal. I will definitely recommend any friends looking for a vehicle purchase to stop here first! Thank you!
Great!! - cccoltrain
I am very pleased with the service I received and my new vehicle! Otis was awesome and even took the time to explain to me all the cool pros about my vehicle. Thank you for the great service!
Great service with the purchase of my car - Grandkids8
Great service with purchase of my new car.very helpful and informative with all my questions and getting the best deal. This is my second car i have purchased from you. Thank you Wanda Mudge.
My first online purchase - Wanted33
Due to time limits I decided I would do my first online car purchase. I sent the info on the car we wanted to six dealers, and Hilbish (Candace Thompson, online sales) was the only one that followed my simple instructions. The others just couldn't seem to understand. The price quote from Hilbish was the best by quite a bit of money. I made an appointment to meet with Dennis Rowland (sales), and the deal was sealed within 10 minutes. This is the 8th new vehicle we have bought from Hilbish, and was really glad they gave us the best price.
BTW, they also have a great service department. I have been dealing with them for over 30 years.
Waste of time. - Hound dog
I contacted dealerships about F250 advertised on autotrader spoke with salesperson to check available on the vehicle and she told me they still had it to come on down and check out the vehicle. I wasn't able to go that evening and was going the next morning. I received text that morning from salesperson asking if I was coming to look to the vehicle and I told her I was and she told me great that she would let the used car manager know is was on the way to view the truck. I went to the dealership and asked for the salesperson like I asked to do when I got there they told me she had left for the day and it was only 11 in morning and they don't open till 9. She I spoke with a different salesperson and told me that the truck had sold the day before after I had just been told that morning to come on down and check it out to see if it would be something I was interested in. I work 3rd shift so I stayed up to go look at the pickup and get there just to be told it sold the day before. I live a hour away from the dealership which made it even bigger waste of my time and lose of sleep just to see something that wasn't there to start with even though I had been told that morning before I came to come on down. I believe they where just trying to get me to come down to see if they could sale me something else they had on the lot.
Very pleasant - Bounds
Would rather go 40 miles to Champion in Rockingham than 18 to m y local dealer.They are good people treat you well and listen to the customer. My next truck purchase will be there as well Thanks to all at Champion Ford
2013 fx4 truck - James r
Drove truck to service department for small tic in top of engine they told me it was cam phasers and it would be 2800.00 and 1 week to repair truck sets in their shop for 5 weeks they tear it down and install parts then put it back together only to tell me that now the engine has a bad knock in the bottom of the motor ( truck was driven there with no problem but slight tick and no knock) so they go back and check engine and tell me I need a new one and there is nothing they can do to the tune of 8-9000 dollars when it was their fault. The general manager did not have the common decency to speak or meet with me. Will have to go after them in court.
Good visit - Capt
Lots of vehicles to choose. From. Sales staff very nice and explaned everything. cleanest restrooms I ever seen in a dealership. good location for the triad.
Car buying as it should be, but rarely is - New Crossroads Fan
I received stellar treatment from Mr. Francis Johnson at Crossroads Ford, Cary. He demonstrated a willingness to understand what I was looking for in a vehicle and took the time to thoroughly answer my questions and address my points of concern. The purchase negotiation process was conducted in a transparent manner and with professional integrity. Even with the obligatory visit from the Sales Manager Erik Gay, I did not have to endure the typical mind games, histrionics, and sales tricks common at many dealerships.
Mr. Johnson conducted himself with the highest level of professionalism and assisted me through the initial contact until the delivery of the vehicle.
I would also like to point out that the financing component, led by Zac Cooper, resulted in a great financing rate beating other 3rd party lending quotes I received. Even though Zac completes these multiple forms every day, he took the time to explain each one and patiently answered any questions I had. Great job Zac.
This has been the most pleasant vehicle purchasing experience I have ever encountered. Other dealerships should take the cue; customers prefer to be treated both fairly and with respect. Thanks again Francis.
Best Cookies and Muffins (complimentary) anywhere! - Nancy Sharpe
If you visit this dealership, they supply a wide assortment of tasty baked goods to sweeten any services!
Oh and their service department is courteous and helpful as well...
I had my Edge serviced for a noise issue, Jeff test drove the car and was able to identify the problem and the technician, James Brown had the part ordered quickly. A loaner car was provided and I picked the car up the next day. One happy customer! FYI try the chocolate chip cookies...
Very Happy-They went beyond to help! - John E Mann
With my credit score and history these guys bent over backward to satisfy me. No bs just straight talk,wonderful service at a price I can afford. Robbie my salesperson is STRAIGHT UP. Yes it took some time to get it all done, BUT THEY DID IT RIGHT! No pressure, no tricks just plain old GOOD SERVICE WITH NO GIMICKS! Would I send friends there? I have already showed them the price and the guarantee and yes I wouild drive them there myself and have them speak to Robbie. Satisfied yes delighted!
Top notch sales and customer service - Joseph D Hunter
I've purchased 7 vehicles from this dealership over the years. They're my first, and last stop to shop. No sales tower, no DOC fees.
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