Avoid this dealership until it's under new management. - Frank S.
Avoid this dealership until it's under new management. They failed to make a sale due to poor management. My wife, toddler, and I drove up from Fort Liberty (Bragg), NC (just over an hour) to test drive and purchase a new Ford Bronco; we even went the extra step to secure an appointment with a salesperson and a specific Bronco. The dealership knew we were intent on a purchase, however, their eagerness kept them from simple business practices, such as verifying VINs, prepping the vehicle, and ensuring it was clear for sale. We had test drove the Bronco and spent well over an hour at the dealership before they informed us that the vehicle was unavailable for purchase, as it had an open recall on the hard top. We offered to purchase the Bronco without the hardtop, but they denied that offer. I probably would've paid MSRP, as that SUV had everything I wanted, package-wise.
Read More