It was good - Jjones17
I would recommen friends good and professional people work at the dealership. I had a good experience.and probably send my brother and sister in-law alone with some of my coworkers .Reyes and Lopez displayed professionalism and in this time that is hard to find. I believe I could not have got a better deal any where else In Houston.
Top Reviewed Specialists At This Dealership
Senior Sales Consultant
So impressed we went back and bought another one - Isbells5
The sales team we worked with were so kind and informative. I would recommend them to anyone. We absolutely love our Lincoln AND our new Ford.
Extraordinary - Real gal
Steve Black was everything you would want in a salesman. He was attentive, accommodating, and very thorough. He knows his product and listens to the desires and interests of the buyer. It was one of the best car buying experiences that I have ever had.
Trusted Sales Consultant
Lincoln Brand Champion
Best SUV ever built - Henry
I stop in randomly to take a close look at the new Black Label Lincoln Navigator.
I was great by a gentle in the parking lot who proceeded to show me many amazing details.
After a while I released we had been talking about the amazing vehicle and I was not being pushed into anything. Just giving great info.
Thank you Mark for being that guy that just helps.
So I bought 2.
The best dealership ever! - a.lopez_2007
Raul Carrillo and Micheal Stanton went above and beyond to get me into my new f150 I cannot thank them enough! Excellent service and experience
Professional Sales Consultant
New Sales Consultant
Preowned Sales Manager
Quick and ezpz - MartinCova
Called and found out my battery was covered by warranty so I immediately took it in and got it replaced, will be sure to come here in the future. Also the only reason I'm doing this survey is because I'm procrastinating on studying for my finals.
Sales Consultant & Commercial Account Manager
Awesome experience - The Smiths
We would never consider buying a vehicle elsewhere. Staff is professional yet warm and friendly. Our Certified vehicle was exactly as described. Our sales rep, Henry was fantastic as was AJ in finance. We also had great interaction with David Wallace. This is a great dealership that knows the car business and what it takes to please customers! In addition to all the customer service, we got s great vehicle at a great price!
Very satisfied - joelowery03
Very pleased with my experience a d look forward to doing more business with the dealership. I was very pleased with the process and the salesman was very courteous and made my experience an A+
Great, I enjoyed the service and the salesman Anthony !!! - Faye wilson4318
Love the service, it was a pleasure purchasing my mkc, I believe that I will be satisfied with my service in the future. See you soon!!
LINCOLN BRAND CHAMPION
Good First Experience! - Jean
Always had a good service with Quick Lane in Brenham. Now, we are very pleased with our first experience with Mac Haik Quick Lane service and looking to continue.
Xavier at Don Davis went above and beyond. - Tierneyhamilton24
Xavier Echendu went above and beyond to get us the ford F250 we've always wanted! He even met us halfway to deliver the truck to us!
New Car Sales & Fleet Manager
New Car Sales Associate
Best Ford Dealer EVER!!! - Jacque Reese
This dealership is the absolute best!!! Chris Stroud went above and beyond on this deal. They started out $2k higher on my trade than anyone else. Worked with me to get one car sold and the other traded in. Searched tirelessly to find the exact vehicle I wanted and went to get it! Put me in a loaner vehicle while they looked. Very professional. Very friendly. I would absolutely recommend them to anyone and everyone. We are customers for life!!! BUY LOCAL!!!
worth the wait .. thank you - Scantu
All good employees .. will work with Ford again in the future thank you again for the opportunity to be part of Ford family. Good day
The purchase process was seamless, easy and stress free. - Joel Leimer
My purchase process was great! Everyone was very courteous and helpful. I highly recommend Fenton Motors of Pampa. The process was very well explained. I got a great vehicle without the stress of the big city buying.
best car buying experiences ever - pmcphoto
Mike Tubbs took the time to take photos of a newly received used vehicle and sent them to me. I went to the dealership with theirs and one other car on my list to look at. Mike's description of the car was dead on, the test drive went great, they were very fair on the trade in and Mike answered all of my questions and offered assistance with no pressure.
Mike Tubbs and Jonathon Fox made us feel so comfortable that we kept them late to buy the car without even going to look at the other one on my list.
I was extremely satisfied with my experience until I went to change the oil in the vehicle and found that the drain plug had been put in so tight that the bolt head was rounded off and the oil filter had been improperly seated.
They were very helpful and without any hassle what so ever corrected the issue. When you have an issue is when you really test a company and John Bros proved to be top notch.
My wife said it best "I really like those people.
Nothing but love - stoker, letitia46
All I can say is this Ford is the best dealership and Mr. Henry Houston was on point on everything he was saying and someone I would deal with in the future
Always helpful and spend the time to understand each custome - Happy camper !!!
Pat and his crew of people who work there bend over backward to satisfy each customers need, no matter how busy they are. Thanks to all of the crew. Service is always a pleasure in all departments. Try them, I highly recommend them to anyone.
Sales and Service - Zach4
My husband and I would highly recommend Smith South Plains for purchasing a vehicle and getting is serviced! My Escape needed a new part and Mr. Campbell was very thorough in exaplining what the issue was and how much it would cost. The part had to be ordered and was done so in a timely manner. Also, I was kept informed the entire process. Furthermore, my husband needed a used vehicle with decent mileage and a few other necessities (4x4, white, & cloth interior.) Mr. Sykora was quick, professional and efficient in guiding us to the right pickup. The truck met all our needs and the deal was done in a matter of days. We will use them in the future!
Top of the line!! - JOHN TADLOCK
I have been dealing with an awful service department over the last couple of days. And it reminded me why I love Texstar Ford so much. Sam, Brett and everyone person you deal with at that dealership is first rate.. It just doesn't get any better! To bad they don't sell Jeeps, my life would be so much easier.
Pleasant experience - Happy
Buying my new F 150 from Yaklin Ford was a. very good experience The sales staff was very understanding and got us in and out in a timely manner
Good experience with service - T_Ross
To make a long story short, the used Lincoln I bought from Boggus(which still has 2 years bumper-to-bumper warranty left) back in October needed over $8000 in parts and labor recently. I dealt with Lane in service and he was right on it in making sure things got taken care of quickly.
Ramon Mora, the seller as well as the mgr, were very accomod - Ivey Ricky 39
I was given false info on the dealership after I bought a car causing me to write poorly of Fenton. I was angry and process was made so easy I bought into propaganda. Never been more pleased after 2 mths. Best dealership I've dealt with in my 19 yrs of driving. FENTON OF PAMPA
Great service - Kcpjr1970
Great service during and after the sale. Phillip Rivas made the entire experience very easy and speedy. Every issue or question I’ve had has been responded to very promptly and to my satasfaction. I would recommend Phillip to my friends and family.
The worst - JackyR
They are selling ford focus, knowing that it will cause major problems in the future without telling you. I understand that cars may have problems but its up to the customer to decide whether or not to buy a car knowing that in future it will have transmission problems. They haven’t fix mine amd has been in the workshop alot of times.
Great - Stacy Hughes
I gave a good review because every time that I have needed something or needed help my sales person " Joe Dickerson" was there for me to find a truck that I liked and made sure that I was happy when I left.
Curtis Hannah - Jessicanppp
You were wonderful!! Thank you !! My son and I can feel completely safe in our new car and I cannot thank you enough for that !
New Explorer - NewCar
Just bought a new Explorer.
Pam Pletz was the sales person who helped us. Pam is friendly and profecional.
This is our second vehicle to by from Bob Tomes Ford. Both experiences were positive. We will be back when it’s tine to buy again.
Black ford ranger - Ford2010
Jason has very good customer service.
He wasn’t the initial agent that helped though.
The first guy kinda didn’t follow through with me. Was a misunderstanding on actual work performed and agreed on. Everything in end worked out well.
Great!Dr3 - MATTMENDOZA68
Employees great, the manager are always helpful and the service there is on top of things. Overall reagor dykes is the place to be at
Too Slow - pchaney2331
A oil change should not take more than an hour. I had a 0715 appointment to which I was early for. They got my vehicle in on time but it was over an hour before it was ready to go..
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