Elaine Latham makes the difference. - BAILG8
Everyone is friendly, happy and helpful, this atmosphere is great.
Suggestions: 1. rig the TV to remain on instead of on a timer; 2. Have my car ready to leave when I leave the cashier. 3. My car wasn't washed and it normally is...(I dropped $750.00)
4. I do not know if the factory syncs were done, I had two notifications and forgot to tell Elaine...so maybe my bad....
Top Reviewed Specialists At This Dealership
Senior Sales Consultant
Internet Sales Manager
A Great Experience From the Beginning - Jody
Absolutely a great experience from the start to finish. I was met on the lot by Dakota who showed me the car I was interested in and made sure that it met all of my needs. I told him the final number I was looking for and he and Holden totally had the deal done in less than a day. The entire staff of Smith South Plains is always there to help.
Overall a great experience! - DannyM
The dealership was clean. The salesman and everyone else was very nice and helpful! Only problem I had was after taking the car home I saw some interior damage from the factory (2019 mustang). The ford closer to where I lived helped me out in fixing it. Other than that great help all around and will be returning back to this dealership. Thank you greatly!
**(Only rating it a 4 stars due to damages from the factory/or somewhere).**
Trusted Sales Consultant
Great dealership and great product. - ArmyChief
Buying from Hooks was one of the easiest and friendly car buys we have ever made. Pricing and trade in value was fair and open communication existed throughout the buying process.
Car Buying Made Easy - Claudia M.
After a very bad experience at a different Lincoln dealership, George Adams proved without a doubt that Planet Lincoln makes customer satisfaction its number one priority . What a great buying experience! AND Eddie Fullen made the otherwise tedious paperwork a breeze and keep me smiling the entire time. Thanks, guys! You are the BEST!
LINCOLN BRAND CHAMPION
Great experience - FGCOACH40
Valerie is awesome! She’s the reason i take my vehicle to get serviced at sames. I couldnt care less for the sales staff & wouldnt waste my time buting a vehicle from there
Experience of a lifetime! - mcooper
What a fantastic experience! Terez made buying a car fun somehow, and he actually cared about making sure I was happy and safe in my new Lincoln. What a fantastic guy, cant say enough good things about him!
Professional Sales Consultant
PreOwned Sales Consultant
New Sales Consultant
Thanks Mac Haik and Jeff Von Christierson - Cheeto323
Thanks to Jeff. He contacted me immediately after my internet inquiry and worked to get me exactly what I wanted at an unbelievable price. If you need a vehicle, he will work to make sure you get what you want and is straight with you throughout the process. Was a great experience working with you and the dealership. Everyone I met showed great customer service and wanted only to help.
Excellent customer service!! - Motorhead03
Henry Ford is an awesome salesman. He was able to inform me of the vehicle I purchased and answer any questions I had. The entire process was great, very smooth and quick. The quality of my car was beyond any other that I saw and yet still before I picked it up they insisted on reconditioning my seats and cleaning it once more. Overall I’m a very satisfied customer and plan on coming back. I will definitely recommend this dealer to everyone.
Outstanding!!! - RACKWELLCATS
The dealership went above and beyond when we picked up our new Navigator! I would recommend this dealership to everyone, customer satisfaction is their specialty!!
New Car Sales & Fleet Manager
New Car Sales Associate
Great experience - POPPFARMS05
We were short on time and were able to complete the purchase in record time. The sales department worked hard to accomplish the sale in our time frame
Josh Weatherall is the best - Jasonwilson903
Josh Weatherall took the time to show me all the features and perks of my new truck. We worked most of the deal over the phone before I even got there. It only took about 30 minutes to complete the deal after I got there.
Best Ford Dealer EVER!!! - Jacque Reese
This dealership is the absolute best!!! Chris Stroud went above and beyond on this deal. They started out $2k higher on my trade than anyone else. Worked with me to get one car sold and the other traded in. Searched tirelessly to find the exact vehicle I wanted and went to get it! Put me in a loaner vehicle while they looked. Very professional. Very friendly. I would absolutely recommend them to anyone and everyone. We are customers for life!!! BUY LOCAL!!!
The purchase process was seamless, easy and stress free. - Joel Leimer
My purchase process was great! Everyone was very courteous and helpful. I highly recommend Fenton Motors of Pampa. The process was very well explained. I got a great vehicle without the stress of the big city buying.
Nothing but love - stoker, letitia46
All I can say is this Ford is the best dealership and Mr. Henry Houston was on point on everything he was saying and someone I would deal with in the future
Always helpful and spend the time to understand each custome - Happy camper !!!
Pat and his crew of people who work there bend over backward to satisfy each customers need, no matter how busy they are. Thanks to all of the crew. Service is always a pleasure in all departments. Try them, I highly recommend them to anyone.
Top of the line!! - JOHN TADLOCK
I have been dealing with an awful service department over the last couple of days. And it reminded me why I love Texstar Ford so much. Sam, Brett and everyone person you deal with at that dealership is first rate.. It just doesn't get any better! To bad they don't sell Jeeps, my life would be so much easier.
Pleasant experience - Happy
Buying my new F 150 from Yaklin Ford was a. very good experience The sales staff was very understanding and got us in and out in a timely manner
"OUTSTANDING" - ChezHeep
Doesn't get any better than these folks!!!! Terry Thomas and Kit go that extra mile and then some,First class operation,I am definitely a repeat customer.Boone H Heep III
Lincoln Continental - Marina Elizondo
My sales experience, as always, was excellent! Joe Pepe Forina is the best salesman!! He always knows what I want and makes sure I am happy!!! We were able to handle the transaction over the phone and I picked up my car and was driving off in record time!! Thanks, Joe, for always being there for me!!! Definitely my go-to guy--always!!!
Ramon Mora, the seller as well as the mgr, were very accomod - Ivey Ricky 39
I was given false info on the dealership after I bought a car causing me to write poorly of Fenton. I was angry and process was made so easy I bought into propaganda. Never been more pleased after 2 mths. Best dealership I've dealt with in my 19 yrs of driving. FENTON OF PAMPA
Awesome experience - PamK
Darren Simank was fantastic. He listened to my needs and kept them forefront in helping me choose a vehicle. Very knowledgeable about every vehicle considered. When it came down to trying to decide between two, he compared the carfax of the two point by point to give me a clear picture of the one that was for me. The whole experience was easy and I knew when I drove off in my new truck I had made the perfect choice for me. This is the third vehicle we have purchased at Johnson Bros. and every time we go, we come away very pleased with a solid, dependable vehicle and knowing we got a very fair deal.
Always a good experience! - MWright
I've purchased several vehicles from Rogers Ford, including two Super Duty F-250 diesels. The purchases have always gone smoothly and the prices have been competitive. I get almost all of my service work done at Rogers, and I have always been pleased with the results. Good service work means that the vehicles perform well and last longer. They're professional and attentive to my needs, which has to be challenging when they are as busy as they are in the middle of an oil boom in the Permian Basin.
Great Customer Service - Lexy93
We are very pleased to say that we had great customer service during our expierence with ford. . "Rodrigo" a sales man for ford in Laredo Tx did a amazing job going above and beyond to satisfy us with our purchase. I will highly recommend ford to our family and friends specially with their great customer service. Not once we were unsatisfied. Great job Rodrigo!!
Robert Collier, Service Advisor, Tipton Ford - HappyCust, Carol2018
My 2014 Ford Explorer SUV recently had a problem with the Air Conditioning Unit. Robert Collier, Service Advisor for Tipton Ford, sat in the car with me to experience what I had explained to him, and immediately felt that there was a leak in the Air Conditioner. Warm air was coming out instead of cool. We also heard an unusual noise when the air conditioner was on. Mr. Collier asked if I could leave the SUV with him for further inspection.
The next day Mr. Collier called to let me know what the problem was and the estimate to repair it. My husband and I have purchased all our vehicles from Tipton Ford, and have appreciated their service and quality of work. Since I am now a widow, I continue to use Tipton Ford as I know they will continue to take good care of my car and me. Mr. Collier was kind and caring and I trust Tipton Ford to always do their best for me. Great Customer Service and Quality Outstanding Work.
Curtis Hannah - Jessicanppp
You were wonderful!! Thank you !! My son and I can feel completely safe in our new car and I cannot thank you enough for that !
Excellent transaction - dbissett
Had an excellent experience buying a 2013 Edge at Bob Tomes Ford. Marc was helpful from beginning to end. No problems from beginning to end. Thanks.
Great!Dr3 - MATTMENDOZA68
Employees great, the manager are always helpful and the service there is on top of things. Overall reagor dykes is the place to be at
Great experience - Pau
Great experience with Antonio Joseph at Gene Messer Ford. I would definitely recommend this dealership and there great sales team. Antonio worked with us and got us everything we wanted.
Great service - leland0
Great service at reasonable price. Great dealership to work with. Bought 6 or 7 vehicles from them since they opened in Lamesa. Purchased 4 or 5 more for the company I was CFO for.
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