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To say Romeo was helpful is an understatement. From... - Whyygee
To say Romeo was helpful is an understatement. From start to finish he was marvelous to work with. I’m beyond greatful for the experience and hospitality.
Top Reviewed Specialists At This Dealership
New Car Internet Sales
Overall experience was good, but I had two points of... - EKCPREZ
Overall experience was good, but I had two points of concern. The first was that Covid safety protocols were not being completely followed. The second was a disappointing customer service experience when trying to purchase floor mats. The salesman was non-responsive and I ultimately cancelled the order.
Sales and Leasing
Just purchased my 2018 Cadillac Escalade with Planet... - Heather W.
Just purchased my 2018 Cadillac Escalade with Planet Lincoln. This was the best experience we have ever had with purchasing a vehicle. 100% ask for Seth Opperman. You will not be disappointed!
Lincoln Brand Specialist
LINCOLN BRAND CHAMPION
Robby was extremely helpful and nice to work with. This... - Heatherdlarue
Robby was extremely helpful and nice to work with. This was a quick process as most was done over the phone. I really appreciate that. Blaine was very knowledgeable about the vehicle and helped me learn how to use everything.
I had the pleasure of working with Randall and Lupe.... - bjfletch
I had the pleasure of working with Randall and Lupe. Both were very nice and professional. I was really satisfied with all the information provided.
Mario Matta, in sales, was fantastic to work with buying... - Rwgarcia29
Mario Matta, in sales, was fantastic to work with buying a new vehicle at Sewell Ford Odessa, TX. I would highly recommend him to anyone without reservations!
I had a wonderful experience buying a certified pre-owed... - rocacoda
I had a wonderful experience buying a certified pre-owed vehicle at North Park Lincoln certified dealership under the guidance of Ricky Tejada. The whole process was stress-free and seamless as possible in this crazy Covid environment. Mr. Tejada answered all my questions in a straightforward manner and personally delivered my new car to me. I wouldn't hesitate to recommend NPL dealership or Mr. Tejada to anyone who is looking for a exceptional car buying experience.
Experience with Tina Marie Lowery was very pleasant and... - James O'Brien
Experience with Tina Marie Lowery was very pleasant and easy. Overall very pleased with the whole buying experience. My second vehicle bought from Johnson Brothers Ford.
I don’t write reviews but my experience with Triston... - DeerCreek
I don’t write reviews but my experience with Triston Pryor was so unpleasant it deserves a review. Was unwilling to say hello when I entered or acknowledge my presence for several minutes. He continued this unprofessional behavior from start to my paying and departure. QuickLane is anything but, 3 total customers, staff standing around and approximately 30” for oil change & tire rotation.
During the visit the other service advisor was telling a customer the crew had broken a lug nut key— customer could pay for a new one-when question was askasked “even though y’all broke it?” The answer was you get to pay, these things happen
Communication & timeline was poor I had to make several... - karongoolsby1
Communication & timeline was poor I had to make several calls to see what was going on with my car. I was told it would be a day, then a day or two, didn’t hear anything for almost a week and I had to call to get an update. Robert was always nice but I didn’t always feel like he knew what he was talking about. Otherwise experience was fine
Arrived and was out with my new car in less than two... - kgschrader
Arrived and was out with my new car in less than two hours.
Tanner did a great job and was very pleasant to deal with.
Jim Yarbourgh was very helpful and understood what I... - Kathy
Jim Yarbourgh was very helpful and understood what I needed in a car, and the rush I was in to get back to Lubbock before the snowstorm. He took time to show the navigation and phone sync before I hurried away
Ok so we bought this truck on may 2018 drive it 500 miles... - Uvigmontoya
Ok so we bought this truck on may 2018 drive it 500 miles then had a problem took it in and the service guy said it was a diesel contamination to make a claim on my ins so I did so Insurance took a sample of diesel and had it tested and the results came back that the diesel was not contaminated that in fact the fuel pump was failing and there was pieces of that in the tank and needed to be changed ASAP cause if it wasn’t it was going to cause major damage sooo prestige ford says well let’s just change the filter and let’s see if that helps and it did for 2 years but mind you the truck has extra warranty on it so now the truck is back in there for the second time and ford says it’s contamination again to make a claim and the ins says did they. Change the fuel pump and said no the changed out the filter and ins says well if it is contaminated we are not taking the claim cause ford didn’t do what they were supposed to do and ford is saying it’s contaminated and the ins has to pay And there not going to so much truck is still at prestige ford of Garland these people are the worse
Easiest and quickest car buying experience we have ever... - kharendt
Easiest and quickest car buying experience we have ever had by far! I loved that our salesman Mark was the only person we dealt with through the whole process. He was kind, honest, funny and genuine. And I love my new car!
It was a pleasure working with James Avery and Garry... - Krjones
It was a pleasure working with James Avery and Garry Johnson on my new 2021 Ford F-150. I would recommend Grapevine Ford to anyone looking for a new or used vehicle.
I always get excellent service, and everyone is very... - lempresswood
I always get excellent service, and everyone is very friendly I always will take my car to Wilson Motors, Steve Lee does a great of getting my service and car wash don in a timely manner
Employees are friendly. Had Expedition repaired in body... - rbass
Employees are friendly. Had Expedition repaired in body shop. It took 5 days to repair on a very small job that should not have taken that long. Dropped off early on a Monday and they were expecting it, and it was not ready until late on Friday. They did not come out and look at the repairs with me when I picked it up. A headlight was replace and it had condensation in it. It did go away. Also had a small piece of paint between 2 parts that should not have been there. I would give them a B+ on the job.
It was easy to get a convenient appointment! Service.... - Sweilers5
It was easy to get a convenient appointment! Service. Department folks are knowledgeable and friendly!
The actual service delivered is good and reasonable in price!
Maybe u can not get what you want they just don’t care... - Stallingsdee
Maybe u can not get what you want they just don’t care said enough they need to work harder and help out more than they do and fine what we want not what they want u to have than they want to sell u what they get u tell them no fine another one what I want I hate the truck I bought I just hate it
We have purchased our last 4 vehicles from this... - jswilliams4451
We have purchased our last 4 vehicles from this dealership. We are still enjoying our free oil change for the life of our vehicles. We are disappointed they will no longer be a Mercury dealership.
Excellent service - RGBWELDING
Jessie is very knowledgeable and always very helpful.Thumbs up to her!! Jeff also was very easy to work with.I would definitely refer my friends to him.
excellent service & salesman. well versed on type of... - pebjaz
excellent service & salesman. well versed on type of vehicle i was looking for, Vehicle still needs a few upgrades we thought it already had when I purchased it. hopefully dealership will honor their commitment to fix the radio & back up sensors missing from vehicle I bought. If not then I may shop elsewhere at a later date. Honor the commitment given & I am a customer for life.
We were very pleased with the way we were treated before... - kenwloyd
We were very pleased with the way we were treated before during and after our Ford Taurus purchase Jan 5 2021 The best service ever Thank You God bless this Company
Dakota was very professional and helpful with the... - James
Dakota was very professional and helpful with the purchase of my truck .He felt like he was there to and not just to see a vehicle
We recently purchased our new Navigator from Bayway... - Louismartinjones
We recently purchased our new Navigator from Bayway Lincoln. It was by far the best car buying experience we have ever experienced. They treated us like family from the moment the process started and after we purchased.
Attentive, prompt.. friendly... Stephanie Melton was very... - Rnman41
Attentive, prompt.. friendly... Stephanie Melton was very helpful,, did not rush me or try to be pushy.. provided accurate answers to my many questions.. Great
Excelent service by Jose Juarez, very profesional help me... - Gerardo Ramirez
Excelent service by Jose Juarez, very profesional help me a lot so i can get my 2020 Telluride thanks Jose, if you stop by casa kia ask for Jose Juarez excelent person.
Chris Whitehead. He was straight forward. honest and... - undergroundeq
Chris Whitehead. He was straight forward. honest and friendly. Explained the process. Was there the whole way through. Makes buying easy. Went out of his way to make us feel like we we’re the most important customers ever.
your team was awesome - very healful and friendly. they... - trinkaperry
your team was awesome - very healful and friendly. they put the keys in my car so my sister was able to bring me after work. I live in Lampasas but i have bought my last two cars from ya'll
1st off you go here deal with Mike...i had a Camaro with... - joejr2772
1st off you go here deal with Mike...i had a Camaro with very high interest on i wanted to trade in,i tried the Chevrolet dealer 1st but was told i had too many vehicles it would be impossible to finance anotherone even tho i was trading 1 in,i pulled in to Pike..Fentons just too look,I told mike what i wanted too do and man did he hook me up,id recommend this place to everyone.
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Quick Lane Service Advisor