DO NOT USE THE SERVICE CENTER! - Meganspears0318
DO NOT USE THE SERVICE CENTER!
We purchased our car only 1 year ago, and in the 4 visits we have made to the service center we have had issues 3 of 4 times. They first dented our car before we ever were able to take it home. After, they had me come back because they couldn’t complete a recall repair correctly. At our most recent visit, for our “free” oil change, I declined a cabin air filter replacement, as it is a simple change and not worth over $100 for 5 minutes of labor. Only to pickup my car and have the loudest humming sound the moment my a/c turns on. After almost 3 weeks they finally got an appointment to look at why I had a new issue after their “service” just to tell me they got leaves in the blower of my a/c and want $200 to fix it (which the manager wanted to highlight would have been a free service had I used them to replace the cabin air filter). Absolutely insane that you can create an issue and return someone’s car back with more issues than it arrived, and then have the nerve to demand hundred of dollars to fix the issue they caused. Take my advice- no “free” oil changes for life are worth doing any business with this dealership- go ANYWHERE else.
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