27 Virginia Hyundai Dealers

I have purchased two vehicles from Southern team, and - phillipthomasstanley

I have purchased two vehicles from Southern team, and have been satisfied with the acquisition of both.

I had an excellent experience working with Joshua, the - C. Knight

I had an excellent experience working with Joshua, the finance agent, and Mike, the sales representative, when purchasing my car. From start to finish, they provided outstanding service and truly left a lasting impression on me. Both Joshua and Mike were genuine, patient, and took the time to make sure I understood every step of the process. They never rushed me, answered all my questions honestly, and worked hard to help me get a great deal that fit my needs. Their professionalism and customer-first attitude made the entire experience smooth and stress-free. I highly recommend asking for Joshua and Mike if you’re in the market for a vehicle — they went above and beyond.

staff were very friendly and thoughtful throughout the - Debi Kipps-Vaughan

staff were very friendly and thoughtful throughout the process - Trezoro was excellent to work with.

I purchased a 2025 Tuscson. - kalispera18

I purchased a 2025 Tuscson. The salesman mentioned the Blue Link app available but I was not able to connect to it at the time. I went in to the dealership on 7-21-26 for another service and spoke with Dillon at the desk. He was able to help me get the app working and showed me some of its features. I do not like putting apps on my phone and he was patient and help me get it started. He is a very committed Hyundai employee and our interaction was very pleasant. I was there to set up an appointment for the 15,000 mile check and purchase a touch up paint tube.

Very attentive and helpful. - laurenandmattr

Very attentive and helpful. Appreciated their prompt communication and quick service once the parts arrived.

We had an excellent experience! - GlicksteinM

We had an excellent experience! My husband did a lot or research leading up to our purchase and he was not here to mess around. They understood that immediately. We had picked out a car to try online and our dealer, Dennis Frimpong, had it waiting out front, as well as à right beauty. À navy blue Hyundai Venue with a white top. She was magnificent. Feels like I’m flying AirFrance when sitting in it. (All I’m missing is a piece of Brie cheese). This was our second stop and we still had one more shop to visit but seeing as how I really liked the car my husband asked for the “out the door price” and they provided. We went to the third shop, had lunch, and went right back to Safford to scoop up the Hyundai. Dennis was amazing. I think it was only his second week working there but he was quick to make connections. When I said my name he told me his daughter shared the SAME NAME. Is this true? I don’t know but I was in! Haha. He shared that she was 8 months old and we told him we have an almost 8 month old!!! We had such an amazing time. The mocha was delicious. They provided me (the wife) an iPad so I could watch the USA game (because I’m the football fan in the partnership) while we were taking care of all the paper work. Truly, à 5 star expérience. I would go back in a heartbeat. If you have all your affairs in order they are excellent to work with so I can only imagine how helpful they are if you just walk in and have no idea what you’re doing. Merci!!

I had a question and Ms Dee answered it. - KIDD55JEK

I had a question and Ms Dee answered it. I always pick my car up outside, this time my car was returned where I dropped it off. I was impressed, she is an Outstanding Customer Service Advisor. At my next service, I will see Ms Dee Manning. She was very kind and patient with me.

service is fast and reliable. - don.jacobs

service is fast and reliable. they had all the parts needed to complete the job.

David was very helpful and provided excellent customer - Jacob K

David was very helpful and provided excellent customer service during my car buying experience. The car I was looking for turned out to be at another location and David offered to get the car and bring it to my location. In the end I decided to go with another car, but I am very happy with my purchase and it didn't take very long to go through the entire process.

Outstanding service by Melissa Del Vallee (sales)and Shaq - 1000613

Outstanding service by Melissa Del Vallee (sales)and Shaq Samadi (Sales Mgr). Contacted Sheehy for a used car of my choice with the best pricing in the D.C. area. Because of in house health issues, Ms. Del Vallee brought the car to me. We test drove the car; accepted the same and she left the car with me. Mr. Samadi helped me with an issue related to the car, not Sheehy and all was resolved with a "customer first" result. I would HIGHLY recommend Sheehy to everyone.

My Sales Rep Alli, she is so organize, know her job, very - Toyota Grand Highlander 2024

My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help.

Bottom Line: I would highly recommend this Dealership for - mountainlake65

Bottom Line: I would highly recommend this Dealership for anyone looking to buy a vehicle. Customer Service: Outstanding customer service from start to finish. I was very impressed at the high level of customer service that was provided. Glenn Patterson's approach was excellent in my opinion. He was professional, experienced and also very personable. There wasn't one moment during the entire process where I felt like I was being "pushed" in a particular direction or misled. Great Teaming/Collaboration: Glenn spent an enormous amount of time patiently answering all my questions and collaborating with the financial team when needed to provide me with the facts I needed in order to make an informed decision. Experienced/Ensured Visibility: Glenn also leveraged his experience to provide me with additional options that would work for me when I needed them and clear insights into the buying process. He documented all the details of the purchase and then went over it with me (literally) line by line, to ensure I understood and agreed with everything. "Full Service" Operation: I was able to easily transition from signing papers with Glenn to sitting down with the Finance/Accounting expert (Josh). This was also a great experience with Josh also answering questions I had, explaining exactly what to expect and then stepping through the process with me on the computer to complete the application, which was quickly approved. Before leaving, Glenn took me and my daughter (who was with me) out to the vehicle and spent more time going through all of the different features we hadn't seen before and answering more questions. :) Amazing Waiting Area: They also have an amazing waiting area for anyone who brings their car in for service! It's clean, spacious, comfortable, and they offer water/coffee/snacks, etc...

I'm always well taken care of at Genesis of Alexandria. - Rb

I'm always well taken care of at Genesis of Alexandria. Diamond is one of a kind service provider including the staff as well. Thank you for always surpassing my expectations.

The sales team is great, good communication, willingness - Eric S.

The sales team is great, good communication, willingness to work with you, and efficient. The quality stops when the sale is complete and it has been downhill from there. Three trips to the service department: 1. Turned away at 7200 miles because we will not do oil changes until 8,000 miles. Even if I offered to pay, she stated no. 2. No issues other than air filter and cabin air filter needed replacing. I told them I would do both (this is the biggest ripoff at any dealership) 3. Last visit was for state inspection - see my experience below. My experience with this service department was extremely disappointing. Rather than supporting a legitimate warranty claim, the staff appeared to continually change their story to avoid responsibility. I was told that a tire failure would not be covered because of impact damage, yet when I requested evidence, none could be provided. The Service Manager insisted that video proof existed, but the video showed no evidence of impact damage and was subsequently removed after I challenged the claim. The explanation then shifted again, with the dealership claiming they could not submit warranty claims to the tire manufacturer despite the manufacturer's website and warranty documentation clearly stating otherwise. The lack of transparency, inconsistent explanations, and unwillingness to stand behind the product have destroyed my trust in this dealership. I will be seeking service elsewhere and cannot recommend this dealership to anyone expecting honest and reliable customer service.

I have now had two extremely frustrating situations with - lauren.m.pettrey

I have now had two extremely frustrating situations with the service department and will never take my vehicle there again! They took OVER 2 months to replace my under-warranty engine, left my car extremely dirty and musty from it just sitting during this time, and left my car with no gas whatsoever. They told me twice that there was nothing wrong with my car and let me drive off the lot, when there were clearly still issues. I had to have the car towed back to shop the first time before I could even get the car home, because the engine died. The 2nd time all of the ABS and break lights lit up before I was even out of the parking lot. My service rep and his supervisor were nice enough at the beginning, but not helpful in any way that actually matters when it came down to it. In fact, the supervisor acted like he was doing me a favor by not charging me a 2nd diagnostic fee when I told them all of the lights were still on in the car- and for providing me with a loner car, that I had to consistently ask for after they had already had the car for 2 weeks. They both ultimately told me that it was out of their hands and they did what they were supposed to do, and that's it. Transparency and communication did not exist throughout the process, and I don't believe they actually care about any of their customers.

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Hyundai and Honda very dishonest with sales. - dontbuycma

Hyundai and Honda very dishonest with sales. Sold vehicle out from under son after running his credit while waiting for him to bring documents for proof of income. Shop around, don't get played by these clowns, save yourself time and money!!!!

My husband and I came just to seek information and - Happy camper

My husband and I came just to seek information and decides to purchasing an Ionic 5 limited. Justin and Angela were very professional. We had an awesome car buying experience from start to finish. We highly recommend this dealership. Thanks again Justin and Angela. You guys rock!!

We normally hate going through the car buying process, - robkaren16

We normally hate going through the car buying process, but working with Chad Taylor was awesome. He listened to what we wanted and the "walk-out the door" price we were looking for and actually got us into an upgraded trim at a fantastic price! I couldn't believe it. No high pressure sales. No gimmick. Just a salesperson with a great personality that wants to make his customers happy. We highly recommend Chad. If we need to replace our other car, he will definitely be the go-to guy.

Not a good place to do business. - dmelville2013

Not a good place to do business.. they us loan sharps. The sale person called me a pill..😕

I love having my car serviced there. - Nancy Armstrong

I love having my car serviced there. The people are friendly, Travis and Loyd always makes me feel right at home. They always give me the best of service and meet my expectations. I wish to Thank all to the ones that helped to service my car. Wishing you my sincere appreciation. Nancy Armstrong

Came for state inspection, oil change, and whatever is - wwilds11846

Came for state inspection, oil change, and whatever is needed at 22,000. She introduced me to a sales manager who introduced me to a sales representative. He showed me a 2023 Santa Fe and 2024 Tucson. Costs were presented without pressuring me to buy or lease.

Your Hyundai service team. From the very start your... - Ashleyroberts

Your Hyundai service team. From the very start your appointment coordinator was patience and helpful as we booked our vehicle for service. Left me give a little background. We are from Nee Hampshire and my daughter has moved to Danville Va. She has been there several months and this past week we drove her car to her as she has a new job that has training in Smithfield VA. the 2nd day in Virginia the check engine light came on. We called for an appt. The lady who answered was lovely, helpful. She even called the day before to remind us of the appt. this is how it should be!! Our appt was for 930am on a Thursday by 11:30am the service department had called us with an update. Seriously!! A dealership that gets the car in for the appt time its scheduled and calls you with an update and does not make it so you have to call back!!!! :) Many calls back and forth from this anxious mom leaving. Wanting to make sure her daughter will he safe. Every single time we were made to feel like we were the only and most impotent customer at the moment. I am beyond thrilled to have a working relationship with your service department and feel incredibly confident that in the future as my daughter brings it in for service that she and her vehicle will be looked out for. Truly an exceptional experience! How often can we say that about " going to the auto place"... again thank you. I am writing this even why we are on the road back to New Hampshire because it is one of the things that will comfort me in having her be away from us. Thank you again, sincerely Heidi

Had a very smooth car buying process - wanted more for my - Matt.caitlin22

Had a very smooth car buying process - wanted more for my trade in but it was low drama and they helped me get a great deal on a new 2023 Santa Fe

AWFUL experience! - Robert Fitzgerald

AWFUL experience! Had made an appointment two weeks in advance for 10:00am on a Friday. I had called back to confirm days before and ask how long the appointment would last. I was told 1 hour. Well, I arrived 5 minutes early, my vehicle was taking inside and sat for almost 30 minutes. I kept walking over to the window to see if anyone was attending to it. Nope! At 1 hour 10 minutes I asked the service advisor Daniel Cole how much longer and was told the oul change take 1 hour 45 minutes to 2 hours???? I told him what I was told on the phone and he could care less. Finally got my car 1 hour 40 minutes and paid the bill and left. After reviewing the bill I noticed it stated fluid top off, courtesy car wash, tire rotation. None of these items had been completed! This is fraudulent to list in writing that you performed services and actually didn't! I sent an email to Daniel the day after and after I complained to someone from the home home office he called. I reviewed my concerns with him. He made excuses that the car wash wasnt installed? They overlooked the fluids?? And the tires were confirmed to have been rotated. We'll the air pressure in all 4 tires was the same as when I took it. One was 2 pounds lower and still on the same side of the car as when I took it there! But it was confirmed to have been done! Horrible dealership! Beware