935 Virginia Used Car Dealers

They took care of us after we changed our minds about - shanechavez

They took care of us after we changed our minds about which car to buy. They made the process very easy.

I found the entire experience of purchasing my new - hunter30857

I found the entire experience of purchasing my new Outback painless and very enjoyable. This is the one and only time I can say that I have enjoyed any vehicle purchase. The people at CMA Subaru of Winchester were pleasant to deal with. Not once did I feel pressured to make my purchase.

We have now purchased 2 Acuras from Pohanka. - Mmhamberger

We have now purchased 2 Acuras from Pohanka. Great dealership! Great employees! Fantastic selection of new and used Acuras! We will be back when looking for our next car.

My salesperson, Kris, was wonderful. - Palomino53

My salesperson, Kris, was wonderful. He calls to check with me knowing that I have questions about the technology. I really appreciate this!

Assistant Service Manager David Martin is a rock star. - PEVERETT

Assistant Service Manager David Martin is a rock star. He cares for customers, knows the business cold, goes the extra 3 miles, treats customers with respect and is a great representative for Ourisman. I've bought 3 Toyotas from the dealership, and more importantly (since profit margins are higher), GLADLY service them at the dealership. But not only that--I now bring a competitor's car for service, because David went out of his way to help. Great job!

I just purchased a 2025 Platinum Murano from Hall Nissan - kathy felton

I just purchased a 2025 Platinum Murano from Hall Nissan I worked with Kameran Burton (Kam). He was patient, professional, and fun to work with as I figured out what I wanted to do. Everyone at Hall Nissan was amazing. If you are looking to purchase a new car, call Kam. You will not regret it.

We had a fantastic experience working with C. - cherierickards

We had a fantastic experience working with C. Armstrong and purchased a beautiful certified BMW!!

Great service, quick and friendly. - DerekS

Great service, quick and friendly. Took care of me and explain all charges very well.

I had a great experience buying a used 2024 Chevy Malibu. - davezenner

I had a great experience buying a used 2024 Chevy Malibu. Mason C., my sales associate, was not a "hard-sell" type, took time to answer all of my questions, allowed me to take good test drive with the vehicle and helped take care of the paperwork and making sure mu plates were transferred and that the car was detailed. I would not hesitate to recommend Mason and the Haley team to anyone who asks.

I received a recall notice for my CRV to update the - kevhorwath89

I received a recall notice for my CRV to update the software. I called the service department and Ashten answered and was easily able to get me scheduled to get it taken care of. When I took it in the wait was totally reasonable and the issue was taken care of at no cost. All around great experience!

We recently purchased a CRV with the great help of Loke - 55tmcd

We recently purchased a CRV with the great help of Loke Okes and the CMA sales team. Everyone was helpful and polite and we enjoyed our time there.

Great experience with the dealership. - carysimms

Great experience with the dealership...they were very responsive and helpful, not pushy. Enjoyed getting to know Patrick.

Fantastic, best experience I've had when buying a car. - elizabethaboozer

Fantastic, best experience I've had when buying a car. Steve Hughes was excellent! It was the first time in my month long search that I felt like a Sales Consultant really listened to what I was saying. I knew which car I was interested in, what I wanted to pay and the whole process far exceeded my expectations. I ended up with the car I wanted with all the features I wanted thanks to Steve and even a lower interest rate then I was getting with my CU thanks to the finance dept. I highly recommend Joyce Coons.

Excellent service and sales team! - carol.bowman77

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!

A completely refreshing experience! - Odub

A completely refreshing experience! We spent about six months shopping for a Grand Highlander Hybrid and contacted upwards of 20 Toyota dealerships from Virginia Beach to New York. A lot of dealerships use the very high demand for this vehicle to justify higher prices ($3-5K above MSRP), mandatory high profit margin add-ons, non-refundable deposits, and other consumer-unfriendly practices. They also tended to adopt a "take it or leave it" approach to optional equipment with no flexibility to deviate from the build sheet as allocated from Toyota. On the other hand, Madisen at Haley Toyota of Richmond was completely flexible from the beginning, working with us to add and remove optional equipment to suit our needs. She was communicative throughout the process, from allocation, through the build phase, and approaching delivery. Pricing was very fair and transparent, as was the valuation on our trade-in vehicle. There was no pressure throughout the process, and the day-of experience with Madisen was very smooth and painless. Even though we live a couple of hours away, we will definitely consider purchasing from Haley Toyota of Richmond again in the future!

Horrible customer service experience. - J. Rivers

Horrible customer service experience. Thursday morning my remote start worked fine. I went in Thursday to receive a state inspection and oil change on my Ford. Afterwards, my remote start no longer works, despite batteries in the vehicle and key fob both being fine. Of course the dealership/service department claimed it’s nothing they did wrong but they are willing to diagnose it for a $250 fee. SMH!

Great place, Great People, LJ really made things easy and - ghostfacedgaming

Great place, Great People, LJ really made things easy and smooth for us, and I couldn't ask for a better salesperson. Ask for him when you get the chance!

Fantastic! - Ichi_Bon

Fantastic! Always fantastic service! We've been relying on our service advisor, Yujin, for many years.

Richard is a helpful professional service writer. - Alex31552

Richard is a helpful professional service writer. Robert your technician has a remarkable knowledge of technology used to inform you as he expertly takes care of your vehicle. I feel very confident trusting these gentlemen with my vehicle.

Excellent service and they always keep you in the loop - jstahl1958

Excellent service and they always keep you in the loop with where your vehicle is in the process.

Looked at the newest CRV hybrid and the salesman was very - Steven

Looked at the newest CRV hybrid and the salesman was very helpful, and made our car shopping experience very enjoyable!

Excellent customer service would highly recommend to - JEFFCALCATERA

Excellent customer service would highly recommend to family and friends for both sales and service.

I thought our Sales representative, Josh Diaz answered - Marie Ann Leyko

I thought our Sales representative, Josh Diaz answered all of our questions, and was very patient with us.

Excellent service and patience from Berkley and I am - DCCarBuyer

Excellent service and patience from Berkley and I am thrilled with my new Mini. Thank you!

I recently bought a Dodge Charger GT 2021, as a first - yannagrant1011

I recently bought a Dodge Charger GT 2021, as a first Time buyer. Martonio Howard was the gentleman that helped me and made it so easy, we had open communication though out the whole process. He kept me updated with everything and responded very quickly. I would definitely recommend VINSDC to anyone looking to purchase a vehicle and to also first time buyers like myself. I wish I could give this more stars. Thank you Martonio for the great experience!

From the first encounter for service. - b.forest

From the first encounter for service. To what ultimately became a trade-in transaction, my 2018 Crosstrek, for a 2025 Crosstrek, at no point did Flow create a sense of mistrust. Quite the opposite. Service representatives were engaging, respectful, willing to provide what ever I needed to ensure my comfort. A sense that my car, my dog, and myself were in competent, thorough and knowledgable hands. Professionals. Plain and simple. This ultimately brought to a state of trust that moved me to say “yes” to trading in my car for the newer model. The transaction for this trade-in was handled with patience. Every action was to ensure that our business was beneficial for both buyer and seller was made evident. Among my first financial management lessons was the old maxim: “You get what you pay for.” My interactions with Flow Subaru of Charlottesville have left me with a sense that I belong to something bigger than just a business, consumer relationship. This is important. Very much so. What lingers in me is the sense that they know, understand, and most importantly; demonstrate this vital necessary relationship. Especially when it comes to something central to ones life as your automobile. There is only one simple phrase that encapsulates my willing devotion to such a relationship: Thank you. One last thing. Their name, a word as instructive as it is philosophical: “Flow” - is not lost on me.

Would give zero stars if I could. - FightForWhatsRight

Would give zero stars if I could. 2019 CR-V with a clean carfax, but two days later has so many issues that my mechanic believes it was flooded and traded in without being fixed. Oil leak that is unexplainable, brand new tires wont hold air, passenger window has electrical issues and won't roll up or down properly, rims have rust on them, and the list goes on. Dealership refuses to take the car back, manager is never "there" when car is brought in for return, etc. The owner, Lithia, is not forthcoming that they are not the same as the local priority dealerships, and they refuse to answer our respond to phone calls from lawyers. Absolutely do not do business with them! Especially if you are elderly or on a fixed income. They simply do not care as long as they get your money!

The associates were really friendly and courteous. - BartS

The associates were really friendly and courteous. Answered any questions I had. Excellent service team.

I recently purchased a 2025 Subaru Outback Limited and - Bear

I recently purchased a 2025 Subaru Outback Limited and had an excellent experience from start to finish. Sarah Hutcheson was my sales consultant and made the process so enjoyable. She took me on a test drive, helped me compare models and colors, and her upbeat personality made the whole experience stress-free. Her manager, Amanda Foote, stepped in to make sure we worked out a deal that fit my budget. I really appreciated her willingness to listen and find a solution that worked best for me. Kevin Lowery in finance was also fantastic. He got me approved at a monthly rate I could afford, and even after the sale was done, he went above and beyond. When I discovered that my insurance company had made a mistake with GAP and warranty coverage, Kevin took the time to re-work the deal, add the coverage I needed, and still kept my financing affordable. The entire team truly went the extra mile to make sure I felt supported and confident in my purchase. I couldn’t be happier with my new Outback, and I highly recommend this dealership—especially Sarah, Amanda, and Kevin—for anyone looking for a positive and professional car-buying experience.

The entire staff, sales, finance and management were a - Jay

The entire staff, sales, finance and management were a pleasure to work with. Dylan Lamont was especially helpful throughout the process. Dylan was communicative and professional throughout. His product knowledge and information delivery was accurate but never pushy. Dylan did a solid job of representing the dealership and the vehicle positively while being personable during every engagement. It was great working with Dylan.