162 Used Car Dealers near 37066near 37066

George was excellent to work with, organized and - smcc5410

George was excellent to work with, organized and professional, word, word, word, word, word, this is ridiculous to have a word limit, this changes my experience from excellent to good

**1 STAR | UPDATED OCTOBER 19, 2026 | STILL - gregoryamartin

**1 STAR | UPDATED OCTOBER 19, 2026 | STILL UNPAID** I've purchased around 10 Toyotas and dealt with dealerships across multiple states. Toyota of Gallatin has been my worst experience. At every stage, we had to chase employees to do what they said they would: repairs, callbacks, a loaner, closing paperwork, and now payment for a car they bought from me. My 2023 Camry XLE had only about 15,000 miles when its check-engine light came on. The dealership returned it twice saying it was fixed. Both times, the light came back. I was first told the catalytic converter was bad, then told a part installed during the first repair was faulty. I specifically asked them not to send us on another trip to pick it up unless it was fixed. They assured me it was. After a third occurrence and escalation to Toyota corporate, they ultimately replaced the catalytic converter. Callbacks were missed, loaner arrangements were inconsistent, and we had to pursue basic updates. When they finally collected our Camry and delivered a loaner, I had to request the agreement and confirmation they had received our car. The next morning, a manager asked WHAT loaner their employee had delivered. I sent photos so they could identify it. We've also had problems with service instructions being ignored on another Toyota, including reusable filters being discarded. I lost confidence in the car and agreed to sell it to the dealership for $25,000. The paperwork shows $21,603.81 to Truist and $3,396.19 owed to me. I requested the closing documents in advance so my wife and I could make one efficient trip on September 25. The paperwork still wasn't ready. We even had to request copies of what we signed. **The closing appointment was surreal.** After everything we'd been through, the sales manager spent time talking about what he described as his family's "pot farm" instead of focusing on the transaction. He also told us the dealership was in a "lull" that was difficult to get out of. Multiple employees told me they believed Lithia's acquisition had damaged the dealership. Those were employees' opinions, not facts I'm claiming to have independently verified. My wife and I left stunned by the lack of professionalism. I even had to ask for copies of my sales paperwork, twice. SO crazy. Dealership staff repeatedly said we would RECEIVE the equity check within THREE CALENDAR WEEKS of the sale, overnighted with tracking. That deadline was October 16. As of October 19, I still have no $3,396.19, tracking number, or definite delivery date. A third-party listing-history site reports the car was advertised for resale by September 27, just two days after we sold it. I also saw it on the dealership's own website. The listing has since disappeared, but I do NOT know whether the car sold. What I know is it was marketed while my remaining payment was outstanding. When I asked management for an update and said I would escalate the matter to corporate and regulators, the response was: "That is up to you. I have other service parts customer duties that require attention. Not a sales issue. If you'll give me a little time before threats start I'll get the info. But again your choice." **Asking about money owed to me is not a threat.** I filed a complaint with the Tennessee Motor Vehicle Commission. In its response, the dealership ACKNOWLEDGED the $3,396.19 owed and supplied a NON-NEGOTIABLE accounting copy of a check dated September 28. It now says company policy requires holding payment until Truist delivers the title, expected in early November. I understand title processing takes time. I don't understand why we were repeatedly promised payment within three weeks, why the missed deadline wasn't explained proactively, or why every update required another chase. After more than 20 years of buying cars, I have never experienced this degree of failed follow-through. We will take our remaining Toyota elsewhere for service. **I cannot recommend Toyota of Gallatin.**

Had the best experience purchasing my new vehicle! - brandik2024

Had the best experience purchasing my new vehicle! My sales Alexander was absolutely amazing and got me in a vehicle that works for me. He went above and beyond to make sure my experience was amazing. Thank you for everything. I will definitely be back when I am ready to make another purchase and Alexander will definitely be my sales guy! Thanks again for everything!

Thank you Kaity McCollum! - ThistleFam

Thank you Kaity McCollum! We are in from LA and our air went out. My husband took our car over while we were at the Beta Convention! She asked them to fit us in and the service dept. did!! Not only did they fix the air but pointed out a recall we didn’t know about and fixed that issue as well! We are so grateful.

From sale to trade to financing the overall experience - Beth E.

From sale to trade to financing the overall experience was easy. Gene W. Found what I wanted in my new suv and did not feel pressured. Well informed about my new vehicle and felt very well taken care of. Thank you for such a positive experience.

Always helpful and friendly with a smile on their face. - awchurch1994

Always helpful and friendly with a smile on their face. Will recommend to everyone i can.

The service department does a great job of keeping you - Blestrwe

The service department does a great job of keeping you informed and clearly explains any recommendations.

Absolutely fantastic people and staff. - paulsidoti

Absolutely fantastic people and staff. I own an Infiniti Q70L and QX80 and always love how great Ryan Dunning takes care of us in service!

I bought a new CRV from this dealership and I can’t say - Julialee15

I bought a new CRV from this dealership and I can’t say enough about what a great experience it was. Ray McKay answered all my questions over the phone and made an appointment for me with Monte who was amazing. He made the sales process very smooth and fast. He helped me pick out the perfect SUV and was so patient, explaining everything thoroughly. The finance man was also very kind and helpful. After my purchase, Monte made sure that I knew how to operate all the features on the car and answered all my questions with enthusiasm. I will be telling all my friends and family to go see Monte at Crest Honda.

Doug Barger is the best salesman I have ever met! - paynetarsheka46

Doug Barger is the best salesman I have ever met! He told us EVERYTHING that there was needed to know about the vehicle my daughter purchased!!! Ask for Him!!!

Purchased a car and need to wait over 2 weeks to pick up - Tracyreneb

Purchased a car and need to wait over 2 weeks to pick up because trim needs a new part. This should have been done prior to car being available.

Jack was a great help who along with my son evaluated the - william.h.beeson

Jack was a great help who along with my son evaluated the 2021 Rogue and found it an excellant buy for my needs. This was a great experience and we love the drive and economy of the Rogue.

We bought our first Honda CRV almost 2 years ago, and - ashleysimpson937

We bought our first Honda CRV almost 2 years ago, and Carlos was amazing!!! Today, we finalized a trade in for a newer model, and again, CARLOS WAS OUTSTANDING!! He worked hard on getting us the best deal, and made our car dreams come true!! Not once, but twice!!! Thank you Carlos, and Honda, for being the best of the best!!! Also, every time we get our oil changed/maintenance on our car, they are so efficient! They even have a cafe set up for customers in their waiting room area. It was raining one day, and when my car was finished, Chris (I believe) literally INSISTED on walking me to my car with an umbrella!!! I am always blown away by their kindness. 100% recommended!!!

George, who was my service advisor was excellent. - clhunter48

George, who was my service advisor was excellent. Explained what was going on and what was done to my car.

Overall, online scheduling and repair completion were - Okoro

Overall, online scheduling and repair completion were reasonably fast for the number and class of repairs involved. The mechanics consistently provide high standard service.

I had my vehicle serviced on 10/30/25 by Robert Brady - S0nsh1ne2610

I had my vehicle serviced on 10/30/25 by Robert Brady Holt: He was exceptional! Nr. Holt went over everything with me that had been done on my vehicle and what to expect next time. I will definitely be back! Happy customer 😀

The team at Nashville Subaru is very professional and - sissycaldwell725

The team at Nashville Subaru is very professional and helpful. Cliff, our primary contact, was very knowledgeable about all aspects of the car I wanted and answered all my questions in a respectful manner. He spent a lot of time helping me set up and understand how to use the many features on my new Forrester. He and the team have been great to respond to follow-up questions. I highly recommend this company and Cliff is definitely the person you want to call.

Kenzi and Mike Hall the finance manager made it all - terri3202

Kenzi and Mike Hall the finance manager made it all happen for us so that we would have a reliable form of transportation. This was the only dealership that was willing to work with us. Thank you guys for all your support and a special shout out to Kenzi for picking us up and bringing us back to the dealership.

They always do a great job. - Tazman0630

They always do a great job. Very quick and efficient. And with my coupons it's a great value.

UPDATE to previous review: Randy, the GM, is the man - Todd Hausberger

UPDATE to previous review: Randy, the GM, is the man and came through on everything, made everything right and went way above and beyond your normal customer service, especially these days. Not only did he fix all 3 issues, the speakers, the tire, and replaced the battery, but he also had someone drive almost an hour to pick up the loaner he lent us. This is huge since we have a newborn baby in the house, so making a 2 hour round trip anywhere is tough. Couldn’t recommend this dealership and especially Randy any higher than 5 out of 5, I’d say 10 out of 5! We Bought a used Honda Odessey mini van from Nelson 2 months ago, we were told if we had any issues with the vehicle in the first 3 months they would cover it. Unbeknownst to us, the mid and back speakers in the van don’t work. So we called them up, since it was in the first 3 months to have them fix the issue, but unfortunately for us, they told us they wouldn’t fix the issue but we could bring it back to them and we could pay them to fix the issue they should have covered since it was within the first 3 months or at the very least should have told us on the front end before selling us the vehicle. We feel mislead by their policy of being able to bring the vehicle back in the first 3 months and having it repaired and at the worst case, the classic bait and switch and not disclosing to us about the speaker on the front end.

Melanie was so great at Jenkins Nissan. - Denisefryson04

Melanie was so great at Jenkins Nissan. She was understand and they worked with me. If you looking for a car go see her. They are amazing people.

The dealership was top notch. - qualityasphaltsealing

The dealership was top notch. Very professional and not a bit pushy. The salesman was very knowledgeable about the vehicle.

Mrs Caldwell in the service dept went over and beyond to - jeep425

Mrs Caldwell in the service dept went over and beyond to help me get back up and running!! Amazing service

Mr. Go To! - randy44

Matt was fantastic. I'd been in the market and knew what I wanted. He was upfront on how Wholesale worked and was very helpful making the process easy and painless. And even when I was unsure, he offered to keep me posted if another party was interested. I never felt pressured. My new truck is a definite upgrade from what I had and I love it. I'd buy from him again.

This dealer was recommended by a family member who used - averyhovey

This dealer was recommended by a family member who used the Ford side for service. I called and they couldn’t get me in for a week for diagnostics and estimate for my insurance. They ordered a part a week later after insurance approved the repair. That’s when it all took a turn. I called with just over two weeks left of my rental vehicle to check on the progress because I hadn’t heard anything. I was informed by Tyler that the part wasn’t in and the ETA was the day my rental car was up. I asked if there was a way to escalate the shipping and he basically said no, couldn’t tell me who the part was ordered from and eventually said I could contact Chrysler Customer Care and that sometimes the customer can escalate better than the dealer. I had no issue doing this but asked if he could get me the number and maybe an order number to reference. He said he didn’t have it and to Google the number. I contacted customer care after speaking to Gavin and getting all of this information and letting him know that the service was lacking skills. Customer Care told me they couldn’t help me because the part had already shipped and to contact them again if the part didn’t arrive. I called the dealer again for an update and they hadn’t received it. Called again the day of the ETA, part never came in. Me and my insurance guy were simultaneously contacting the dealer trying to get them to move and they sat on my car for over 30 days with a part lost in orbit and offered no plan B. The final straw was I called another dealer the day after the part hadn’t shown up and they looked to see what dealers may have it. There were two in Louisville and one in Corbin. They recommended I check in and see if they can set up a dealer to dealer transfer. This dealership did this without me even asking them too. So I called back and Tyler said he would get with parts and call me back. He never called me back. I called back Monday morning and talked to another rep who was a little easier to work with. He told me he would have Tyler call me back. I waited an hour and a half and heard nothing back. I called back no answer so I called again and talked to parts. The parts guy basically told me that I don’t know what I’m talking about. That was it for me. I went and got my vehicle and am now driving it untouched until the other dealer gets the part in a week and a half and I can get it taken care of. I lost $350 in an overdue rental car for absolutely nothing, I should have removed my vehicle two weeks ago when I realized they really do not care to try and solve a problem at the expense of their customer. I would buy another vehicle before ever using them again.

Dawson my sell person was awesome, he represented - Carlaleegordon

Dawson my sell person was awesome, he represented enterprise well. He was knowledgeable, courteous, helpful and incentive to get all the items I needed and wanted. He and his manager Trevor are two awesome individuals at that location. Thankful for a positive experience. This was my second purchase with enterprise and I would gladly recommend them

Motorcars of Nashville is amazing! - teslaboy840

Motorcars of Nashville is amazing! This was my first time buying a car from them and I’ll never go anywhere else. They make everything so easy. I knew what car I wanted before I went and I was able to give them my card info for a $500 deposit so they moved the car to the sold lot, took it offline, and gave me 7 days to get it. The $500 wasn’t charged it just would have been if I never went to get the car. When I got there they brought the car from the sold lot and I got to test drive it alone to make sure I was happy with it. Then it took no time to sign some paperwork and give them the check and be done. They even separated all the paperwork I would need for my tag so it would be easier. Everyone was so nice and it was so easy that it didn’t seem real! They are awesome

This dealership is the epitome of what a truly reputable - elowe1976

This dealership is the epitome of what a truly reputable and caring sales business should be. They're focused first and foremost on the customer's wants and needs and they show in words and actions how much they care. Our rep Austin was so down to earth, up front and honest, and was so easily relatable and we knew we could trust him and Kevin the in house finance person. There was no pressure, no greed, and no underhanded business and toxic sales tactics at play which was so refreshing and we are so so happy with our purchase.

Terry Phillips stayed late to help get us in a great - Pegasus71

Terry Phillips stayed late to help get us in a great truck with a great deal. They are making every effort to bring this dealership to the top.

Don't deal with Gateway on any vehicle the salesmen will - PolarisTX340

Don't deal with Gateway on any vehicle the salesmen will lie about the car will misrepresent from start to finish. They know nothing about the cars there selling they always the owner said but never check the cars out to see if it's true purchased a car here was told motor was totaled rebuild drove the car 150 miles and the engine blew up they will not stand behind it. they just say it's your problem won't tell who owner is so i can talk with him they won't help at all. they always have an excuse why there not liable it's your problem. so anyone thinking about buying from these people don't do there are much better dealers to work with that will stand behind what they sell. Stay away from these people there just a middle man and they are crooks only worry about getting there commission.