14 Volkswagen Dealers near 60525near 60525

City was a great experience for buying a car Ed, Alex and - bandit979

City was a great experience for buying a car Ed, Alex and Sam were all great!

Very nice experience for car service, from dropping off - JJT

Very nice experience for car service, from dropping off car through pick up Friendly staff, good communication and nice waiting area.

Daniel was very kind and very helpful and made this - Jermalloy

Daniel was very kind and very helpful and made this process very easy and painless

We purchased a 2019 Jetta from them. - samhan2

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

Friendly, professional and courteous people. - Happy customer

Friendly, professional and courteous people. Made every effort to make sure we were satisfied with purchase of our new vehicle - from trade-in of car to financing options, special offers and demonstrating features of new vehicle. Would definitely recommend to friends and family. And will be a return customer!!

I needed my car key battery changed and they took care of - jennsinc

I needed my car key battery changed and they took care of it so quickly!

My experience overall was great I need the dealership to - Terrencejs77

My experience overall was great I need the dealership to send the check to Wells Fargo because they keep calling me about a payment on the previous loan

Had a great experience with Fernando Rodriguez from the - Noe Rosas

Had a great experience with Fernando Rodriguez from the moment I walked in. Absolutely amazing experience ,very respectful,kind, patient. I will recommend Fox Valley Volkswagen in St Charles

He was very helpful an anytime I contact him he gets me - SHANNELKSMITH.SS

He was very helpful an anytime I contact him he gets me in an out

Sergio was amazing! - VYDIAGANGALOO

Sergio was amazing!!! Very thorough, listened carefully and didn't try to haggle me into anything I didn't want. He more than worked with me and my finances which I'm super grateful for and appreciative of his efforts. I will definitely recommend him and Castle Volkswagen to others moving forward.

Happy new year! - Wchuckw

Happy new year! Great end to a frustrating day. Larry Roesch VW was our third dealer of the day. Had been messaging with Jeanette Valentin and when I arrived she was there to immediately meet with me and show the three different models I was interested in. Jeanette was extremely helpful during the entire process. Long drive to the suburbs but thankful it was made. Big thanks to Jeanette and everyone at Larry Roesch VW who got us into our new VW Atlas.

I felt the need to write this review as a thank you to my - Debbiefayenowak

I felt the need to write this review as a thank you to my sales rep AARON He went beyond my expectations in all matters of my purchase of my 24 Atlas.. Hawk VW is blessed to have a representative AARON on staff With much appreciation Deb Nowak

Scheduled an appoint to have the brakes replaced - Schmoe

Scheduled an appoint to have the brakes replaced (including a quote) and replace transmission fluid. They said it would be a couple hours next week. I come back in for the appointment, asked that they were indeed going to replace the rear brakes, they confirmed, and I waited. 3 hours later, they said the rear brakes needed to be replaced, would I like to wait the rest of the day or get a loaner. No, because I already planned around the time estimate they gave me when I said to replace the xxxx brakes. And also no, because they literally did not do the one, main thing I brought it in for, and was unambiguous about it needing that service. This is on top of a separate, major electrical issue they magically couldn't reproduce three separate times, and still won't fix, even with a TSB highlighting the exact issue and resolution. And yet, I can still get errors and dings right as I pull up, and right as I drive away. They even ignored the videos a passenger was able to capture. The staff has left me with the impression that they either don't have the interest in fixing the car, the ability to, or both. I wish I could say it was a one-off, but three times means those are habits, not simple accidents. If I were Wecks, I wouldn't want my name on that door. UPDATE: They apparently read these reviews, because after setting up an appointment to bring the car in for a recall issue related to the backup cameras (NHTSA 24V480000), I brought the car in the next morning, after getting the appointment confirmation text, handed my keys over, and was told to leave the building. When I set up the appointment, I said a loaner wasn't needed, I had the day off and wished to remain available in case there were other issues found. The response: they told me to leave the building because ownership didn't like my earlier review and they would call the police. I took my key back, took my phone out to record and confirm that it was ownerships decision that I was no longer a customer. Suspiciously, that they decided I was no longer a customer made itself known after I said the work needed was part of a recall. Not when I set up the appointment, walked in, provided my info, and handed over the keys.