235 Used Car Dealers near 91761near 91761

Eddy helped me a take home a amazing grand opening - jaimeballestas537

Eddy helped me a take home a amazing grand opening wagoneer , I’m so happy with my purchases

This is follow up to my review from last week. - lisak

This is follow up to my review from last week. I could not figure out how to change/update my previous one. As promised, here is my updated review. My husband drove back out to there (1 hour drive) to get paper plates which should have been done in this first place. He ended up working with Cris. She was fantastic! Even answers her direct landline when you call it. She took over for the sales guy and the finance guy and fixed the problem. We are yet to receive dmv plates but we know these things take time. Thank you Cris for helping out- truly appreciate it!

Jason Herrera was extremely helpful and made my first - treesmartens

Jason Herrera was extremely helpful and made my first maintenance experience very agreeable. The maintenance was also finished earlier than previously estimated.

Thank you Roger Jimenez for all your help and treating - Wen Wen

Thank you Roger Jimenez for all your help and treating myself and family with kindness and respect.

Puente Hills Toyota has always been a good dealership, - LB

Puente Hills Toyota has always been a good dealership, but Genesis brought the dealership to a whole new level of excellence. She’s very professional and she treats her clients with utmost respect. Genesis is an asset to Puente Hills Toyota.

I can't imagine having a more positive experience when - M. S.

I can't imagine having a more positive experience when buying a used car. After researching online for 5 months, I knew exactly which vehicle I wanted, and it happened to be in their inventory. I was greeted by a welcoming staff, and at no point was I pressured into even looking at a more expensive vehicle, nor was I persuaded to consider anything I wasn't comfortable with. My sales professional John Gomez was about as easy-going as they come in the automotive business, and he helped to make a transaction that could have been anxiety-inducing into something that was smooth without any pressure. He strikes the rare balance of professionalism and authentic amicability. Jake in finance was also extremely pleasant to work with. My options were explained clearly without any coercion, and I was treated with the highest of respect. If you are wary or even dread the entire car buying process, go to Norm Reeves Honda Superstore in West Covina. It absolutely was worth the drive for me. Also, if you are a woman buying a car by yourself, or if you are a first-time buyer, you don't have to worry about being mistreated or taken advantage of at this store. They are about as close as you can get to a perfect 5-star rating for a reason. If you need a car, this is the team that you can trust to do right by you.

I am extremely disappointed with my recent experience at - marissavalenz

I am extremely disappointed with my recent experience at CardinaleWay Hyundai in Corona, particularly with how the service manager handled a situation involving a loaner vehicle. I brought my 2024 Hyundai Palisade in for warranty repairs and was provided a Hyundai Santa Fe as a loaner. When I picked up the loaner, the low-tire-pressure warning was already illuminated on the dashboard. I unfortunately did not report it immediately because I didn’t realize how serious the issue was. The following morning, the tire pressure continued dropping, so my husband returned the loaner to the dealership. Their staff accepted the vehicle, handed him the keys to our Palisade, and charged him approximately $49 for a tire patch. Several hours later, we received a call stating that the tire could not be repaired and that we were now responsible for a $497 replacement. To make matters worse, we were told that my husband had not allowed them to perform a full inspection. This was completely inconsistent with our experience. He was never asked to approve an additional inspection and never refused one. When we questioned the charge and declined to pay without proper documentation or an explanation, the service manager informed us that we were being placed on their Do Not Loan list specifically because we refused to pay the $497. As customers, we should be allowed to question unexpected charges without being penalized for doing so. I understand that dealerships have policies regarding damage to loaner vehicles, but I also expect transparency, accountability, and fair treatment. The tire-pressure warning was already present when I received the vehicle, yet we were being held financially responsible without receiving sufficient evidence explaining why the tire needed replacement or establishing when the damage occurred. I have since escalated this situation to the General Manager and am requesting a fair resolution. This experience has left me extremely disappointed in the level of customer service provided by CardinaleWay Hyundai. I expected much better, especially when bringing my own vehicle in for warranty service.

I had a negative experience at Ontario Volvo. - Brent A. Rancho

I had a negative experience at Ontario Volvo. They sold me the extended warranty called the Platinum Volvo warranty which is actually a 3rd party fidelity warranty. During a service they made a number of maintenance suggestions which would have totaled over 3000 dollars. One of the items was the timing belt which was covered under the contract on page two. The Volvo representative was adamant that it wasn’t not covered under the contract. I asked them to call Fidelity at which time the Fidelity rep said that it was in fact covered. I brought my car in on a Wednesday afternoon and the next next Monday, 12 days later, they called me to let me know that Fidelity wasn’t going to the repair timing belt because it wasn’t broken. They had my car for 12 days. That’s not good service. From Volvo to Fidelity they fought me through the entire process. Even after the Fidelity rep said it was covered the Volvo rep was upset that he was wrong and said, “anything to save money.” I paid over two-thousand dollars for that warranty. I didn’t buy it just to waste money. I paid for a warranty service and they did not fulfill their end of the agreement which was precisely specified in the contract. If the timing belt breaks it can destroy the entire engine. Stay away from Fidelity car warranties. The company is unethical as is Ontario Volvo. They are both fraudulent. Do not buy the Volvo platinum warranty and do not use the Ontario Volvo service. They had my car for 12 days and did not fix the issue and were implicit in selling this fraudulent warrant with the Volvo.

Paula was great lots of help , super nice would buy - Concretecuttingdrilling

Paula was great lots of help , super nice would buy again, glad for the warranty!

Purchasing my 2024 Ford F250SD at Ken Grody Ford Redlands - Dres

Purchasing my 2024 Ford F250SD at Ken Grody Ford Redlands was a smooth and enjoyable process. The team, particularly Mo Gad and Cristian Mancia, were friendly, professional, and attentive to my needs. Together , they transformed what could have been a stressful experience into a memorable, even an enjoyable one. I left the dealership not only with a great new vehicle but also feeling truly cared for as a customer. Highly recommend to anyone looking to get a new vehicle with a stress-free, friendly service.

Tim Zabzdyr, the sales representative, did a great job - prebmel

Tim Zabzdyr, the sales representative, did a great job navigating the transaction from beginning to end. He was informative but not coercive. He gave us options and factors to consider and let us make our decision. This is our second car we bought from CarMax.

It was great service and the wait was pleasant the lounge - Juanita dean

It was great service and the wait was pleasant the lounge has a television to watch and the staff was great

Service was excellent and continued after the sale Erick - cowrider

Service was excellent and continued after the sale Erick was pleasant and helpful to us

What stood out most was how well everything was - fer1234navas

What stood out most was how well everything was communicated from start to finish. There were no surprises, no pressure, and no wasted time. Shawn and Omar kept things clear, professional, and efficient throughout the process. It felt organized and respectful the entire way. Experiences like this are why people come back.

After a less-than-ideal experience with the service - StevenS

After a less-than-ideal experience with the service department at Nissan of Redlands, I am happy to share a very different experience thanks to Kimberly Gonzalez, the Owner Loyalty Manager. In less than 24 hours of leaving my original review, Kimberly reached out to me, and I cannot say enough good things about her. Kimberly had already taken the time to look into the situation and handle the issue before she even contacted me. From the very beginning, she was extremely sympathetic, understanding, and professional. She quickly rectified the problem and went above and beyond to make sure everything was handled correctly. She genuinely listened to my concerns, apologized for the experience, and explained how she would reiterate the proper procedures with the team to help ensure this situation does not happen again in the future. What impressed me most was that she didn't just say the right things; she followed through on them. She handled everything diligently and even reached out the following day to check in and make sure everything was going well. She also provided me with all of her contact information so that if I ever needed assistance in the future, I would have a direct way to reach her. Nissan of Redlands is extremely lucky to have Kimberly Gonzalez on its team. She is a fantastic businesswoman who stands behind her word and genuinely cares about making things right when a customer has a negative experience. She took a situation that left me incredibly frustrated and completely changed my perspective through her professionalism, accountability, and commitment to customer satisfaction. My original review reflected my genuine frustration with what happened, and I stand by the fact that the initial experience was unacceptable. However, I also believe it is important to recognize when a business takes responsibility and makes a sincere effort to correct a problem. Kimberly did exactly that, and she deserves recognition for it. Thank you for everything, Kimberly! You went above and beyond what I expected, and you absolutely earned my business and then some! Because of the way you handled this situation, I would feel much more confident returning to Nissan of Redlands in the future. I hope management recognizes the value you bring to this dealership, because customer service like yours makes all the difference.

Jeremy was extremely helpful and hospitable. - Joseph O.

Jeremy was extremely helpful and hospitable. I had my work van serviced and the wait time was reasonable and the waiting area was comfortable. There was coffee/tea, a television, and tables with power where I could plug in my devices and get some work done.

Service department is amazing. - stanhanstad

Service department is amazing. There communication is better than any Chevy dealership I have ever visited before!!

Love this dealership! - lourdesbridenbecker

Love this dealership! Leadership (Yonic in particular) is on point! Integrity, honesty, commitment to customers (not profit), and absolute fairness speak volumes! And Ella, too, is great! Great job!

always friendly great staff , Ivan in the service - cordovavicki

always friendly great staff , Ivan in the service department is great , he helps me every time. he is very thorough and explains and answers all my questions.

Extremely disappointed with Dutton Buick GMC in - KeithL

Extremely disappointed with Dutton Buick GMC in Riverside. I leased a brand-new 2025 Sierra Denali here in March 2025 and have remained in contact with my salesperson about purchasing another specific vehicle. When that exact vehicle appeared on CarGurus, I contacted him and he confirmed it was available. I offered to come in Saturday with a $15,000 down payment. He told me the dealership DOES NOT hold vehicles, so I immediately requested we begin the purchase process. We completed our credit applications as instructed. Just as he was preparing to submit them, I was told the vehicle was being held for the General Manager's personal friend! I even offered to come in immediately to complete the purchase but was refused. Apparently, the no-hold policy doesn't apply if you know management. I escalated this directly to dealership ownership and received NO RESPONSE. As a returning customer prepared to make another substantial purchase, this experience was incredibly disappointing. Buyer beware.

Exceptional and efficient customer service. - linda.bonilla5

Exceptional and efficient customer service. Eric and Samir were both friendly, attentive and professional. Eric listened to what we wanted from the beginning and was honest and no nonsense. This is the type of dealership that wants to earn and keep your business. They definitely earned and will keep mine! Thanks Eric Dance!

Absolutely avoid, overpriced. - nickiemharrisrn

Absolutely avoid, overpriced. Unprofessional. Inattentive. Jimmy Thompson and John Lane angry men. Angel sales uninformed. I was lied to about my car’s fuel needs, an overpriced, practically worthless maintenance plan was sold to me by Jimmy Thompson who lied about where the car would be serviced. I was not given full disclosure of my car’s maintenance history. I ran out of gas on the way home from purchasing car, but cause they didn’t tell me my tank was empty (2.3 miles is all I needed to drive). After purchase research informed for what I bought I had been overcharged approx $5000. Reviews on Yelp share others feel gouged as well. Phone calls go unreturned. Receptionist repeatedly sent me to wrong departments or people. Lack of knowledge. It took dealership 9 months to follow through on repairing small leather tears and cosmetic fix on outside of car. Just never returned my calls, for months. Lots of excuses. Finance, Jimmy Thompson refuses to make an appt for me to sign necessary paperwork so as not to waste my time. I have to drop in and wait. He was absolutely verbally abusive yesterday. Had their been a camera in his office HR would have certainly intervened. I want a refund for the maintenance plan. Obviously I am not a priority and he took his frustrations out on me. He lacks impulse control! I dread having to see him to sign papers to cancel the plan, I’m literally very nervous. I couldn’t sleep last night. I have bought cars at 5 dealerships and this is by far the worst. Please note, the owner, John Hawkins, an older but extremely sharp gentleman who lives out of state is honest, kind and in every way honorable. He helped me twice when I had nowhere left to turn. John Lane called him “old and retired, not relevant”. I don’t know how much Mr. Hawkins is involved in daily operations, but when I needed him he was available and problems that had been dragged on for months were solved in minutes. This dealership is to be avoided at all costs.

From start to finish… Excellent service. - tweetyhurd007

From start to finish… Excellent service. I have no need to go anywhere else. Great job

I had an amazing experience working with Eddie. - Saulsolis00

I had an amazing experience working with Eddie. From the start he was friendly, professional, and transparent. He didn't try to upsell me or waste my time - he found me exactly what I was looking for within my budget and walked me through everything step by step.

I want to recognize the team that worked through what - Troy Wood

I want to recognize the team that worked through what could have been an extremely difficult situation. James Ramos took the lead and immediately put me at ease. He was a problem solver, attentive, and communicated constantly throughout the process. Well done, James! Next, kudos to Gerardo Arciga, Director of Finance. He responded in a very timely manner and kept me informed throughout the process, which I greatly appreciated. Thank you! Last, and certainly not least, my Sales Representative, David Saad. He made me feel comfortable from the start and answered every question I had. David, you'd be a star in any organization. They are lucky to have you! I will gladly refer my friends and family to Fontana CDJR. Troy W.

We had a great experience at this dealership. - hannah Elliott

We had a great experience at this dealership. There were no hidden costs, they were open to negotiation and the whole experience was very professional and very honest. I would buy from this dealership again.

⭐⭐⭐⭐⭐ I had a great experience working with Frank at - jeff

⭐⭐⭐⭐⭐ I had a great experience working with Frank at California Motors Direct. From the first conversation, he was professional, knowledgeable, and genuinely helpful throughout the entire process. What I appreciated most was that Frank never made me feel pressured. He took the time to answer all of my questions, provided the information I needed, and was patient while I compared vehicles and worked through financing and timing on my end. His communication was excellent, and he was always quick to respond and keep me updated. Buying a car can sometimes be stressful, but Frank made the experience straightforward and enjoyable. If you’re shopping for a vehicle at California Motors Direct, I highly recommend asking for Frank. He provided outstanding customer service and made me feel like a valued customer from start to finish. Thank you, Frank, for all your help!

Avoid this shop—completely unprofessional. - Mlyles27

Avoid this shop—completely unprofessional. I arrived 10 minutes early for an 11:00 AM appointment and was made to wait 30 minutes just to check in while employees chatted with no customers in sight. They then casually informed me the mechanic was taking an hour lunch, so work wouldn't even start—zero respect for my time. Later, they realized they made a billing error and aggressively demanded more payment without even providing a proper bill. Management resorted to name-calling when questioned. We even tried calling the general manager twice and left two messages, but he never bothered to call us back. Save yourself the stress and take your car somewhere else

Excellent service, greeted me the moment I came into the - Adrianaordaz213

Excellent service, greeted me the moment I came into the yard . Courteous at all times Would totally recommend this place

This dealer does NOT adhere to its advertised prices. - YYZ

This dealer does NOT adhere to its advertised prices. I made an appointment 4 days in advance and gave my financing information to my sales rep to secure the deal I structured through their website. I am a Tier 1 credit customer and am qualified for all the incentives listed on their website. They wasted me and my husband's time by not running actual numbers, trying to obfuscate and refused to clarify the financial breakdown of the vehicle I was ready to lease. It was a disheartening experience to be treated with hostility and disrespect. The sales person was not knowledgeable about the vehicle I was seeing (despite having 4 days lead time to study up and make me fall in love with the car). As someone who has frequented dealerships many times AND worked at one for four years, I am appalled by All Star Kia of San Bernardino. Do yourself a favor and avoid this No Star Kia dealership. PS the CA DMV says it's illegal to advertise a price and not honor the advertisement--so this dealership literally doesn't follow the law. AVOID.