266 Used Car Dealers near 92627near 92627

Puente Hills Toyota has always been a good dealership, - LB

Puente Hills Toyota has always been a good dealership, but Genesis brought the dealership to a whole new level of excellence. She’s very professional and she treats her clients with utmost respect. Genesis is an asset to Puente Hills Toyota.

I am extremely disappointed with my recent experience at - marissavalenz

I am extremely disappointed with my recent experience at CardinaleWay Hyundai in Corona, particularly with how the service manager handled a situation involving a loaner vehicle. I brought my 2024 Hyundai Palisade in for warranty repairs and was provided a Hyundai Santa Fe as a loaner. When I picked up the loaner, the low-tire-pressure warning was already illuminated on the dashboard. I unfortunately did not report it immediately because I didn’t realize how serious the issue was. The following morning, the tire pressure continued dropping, so my husband returned the loaner to the dealership. Their staff accepted the vehicle, handed him the keys to our Palisade, and charged him approximately $49 for a tire patch. Several hours later, we received a call stating that the tire could not be repaired and that we were now responsible for a $497 replacement. To make matters worse, we were told that my husband had not allowed them to perform a full inspection. This was completely inconsistent with our experience. He was never asked to approve an additional inspection and never refused one. When we questioned the charge and declined to pay without proper documentation or an explanation, the service manager informed us that we were being placed on their Do Not Loan list specifically because we refused to pay the $497. As customers, we should be allowed to question unexpected charges without being penalized for doing so. I understand that dealerships have policies regarding damage to loaner vehicles, but I also expect transparency, accountability, and fair treatment. The tire-pressure warning was already present when I received the vehicle, yet we were being held financially responsible without receiving sufficient evidence explaining why the tire needed replacement or establishing when the damage occurred. I have since escalated this situation to the General Manager and am requesting a fair resolution. This experience has left me extremely disappointed in the level of customer service provided by CardinaleWay Hyundai. I expected much better, especially when bringing my own vehicle in for warranty service.

Alex Vicencio . - Eric C.

Alex Vicencio ...is an awesome salesman, made buying a car one incredible experience....thanks a million Carson Hyundai...looking forward to my next Hyundai...God Bless Eric C.

Words cannot fully express how incredible my experience - Pari Ellis

Words cannot fully express how incredible my experience was with Mo Elsherbiny at Norm Reeves Honda Irvine. I recently bought a Honda HR-V from him, and he completely blew me away with his professionalism. Our process took about two months, and throughout the entire time, Mo went above and beyond to stay in touch. He personally inspected vehicles as they landed at the dealership, and if he felt a car wasn't absolutely perfect for me, he would tell me immediately. His level of honesty and integrity is incredibly rare in this industry. Mo is a true professional who genuinely cares about his clients' happiness, completely rejecting the typical "quick sale" mentality. He transformed what is usually a stressful process into something completely seamless, easy, and enjoyable. I am a customer for life and cannot recommend Mo highly enough!

I’ve had to turn my truck in a few times and each time I - woodandwoodconstruction

I’ve had to turn my truck in a few times and each time I worked with David Park & have had a really good experience

Anthony, the Service Advisor was very communicable and - Lynn B

Anthony, the Service Advisor was very communicable and knowledgeable. The mechanic, Manuel sent a video with the work completed and additional inspection of the car. This was a terrific video! Thank YOU!

I came in around closing time and Giovanni was kind - Msdaisy

I came in around closing time and Giovanni was kind enough to show me the car I was looking at, which was a RAV-4. He states they were closing in 10 minutes but he helped me make a reservation for the next day so I can test drive the car . The next morning I decided to browse through your website and another car caught my eye, a Honda HR-V. When I came in I told Gio that I wanted to view the new Honda and without hesitation he started looking up the Honda so I can view it. After the test drive, I decided I loved that car and wanted to proceed with purchasing it. The paperwork was a breeze and he informed me of the carmax warranty which I purchased. Gio was very attentive and compassionate throughout this whole process. I did not feel rushed. I plan on recommending this carmax and specifically Gio to my family and friends .

Started with Steven who took care of me all the way - Mobus

Started with Steven who took care of me all the way through and made things happen, did an awesome job and has a great personality, second brought the car back for some defect that I found and they took care of those problems without a second thought, all I can say compared to what I have been put through in the past at other places, CarMaz is the place to buy a car. I don't want to leave out the rest of the employees that assisted me along the way all were friendly and professional, my daughter bought her car at CarMax as well and said the same thing. NO STRESS EXPRESS Thanks, I am enjoying my new ride

What stood out most was how well everything was - fer1234navas

What stood out most was how well everything was communicated from start to finish. There were no surprises, no pressure, and no wasted time. Shawn and Omar kept things clear, professional, and efficient throughout the process. It felt organized and respectful the entire way. Experiences like this are why people come back.

Jeremy was extremely helpful and hospitable. - Joseph O.

Jeremy was extremely helpful and hospitable. I had my work van serviced and the wait time was reasonable and the waiting area was comfortable. There was coffee/tea, a television, and tables with power where I could plug in my devices and get some work done.

Service department is amazing. - stanhanstad

Service department is amazing. There communication is better than any Chevy dealership I have ever visited before!!

Exceptional and efficient customer service. - linda.bonilla5

Exceptional and efficient customer service. Eric and Samir were both friendly, attentive and professional. Eric listened to what we wanted from the beginning and was honest and no nonsense. This is the type of dealership that wants to earn and keep your business. They definitely earned and will keep mine! Thanks Eric Dance!

Great experience. - Chris OReilly

Great experience. No messing around. In and out and everything works now. I want to Thank you guys

Very Amazing experience! - reyesjesus04

Very Amazing experience! Fast service and very accommodating. OSACAR helped me out. He’s very welcoming and accommodating. Definitely recommend this dealership and Oscar as a salesperson if looking for a friendly and honest one !

Customer service skills, real good I just have one - vincentfowler235

Customer service skills, real good I just have one problem when they rotated. The tires didn’t put the cap back . And it was oil all over. My rims are used to wash the cars when you come in for oil change, they don’t do that no more that’s all.

I had an amazing experience working with Eddie. - Saulsolis00

I had an amazing experience working with Eddie. From the start he was friendly, professional, and transparent. He didn't try to upsell me or waste my time - he found me exactly what I was looking for within my budget and walked me through everything step by step.

We had a great experience at this dealership. - hannah Elliott

We had a great experience at this dealership. There were no hidden costs, they were open to negotiation and the whole experience was very professional and very honest. I would buy from this dealership again.

Purchased my Mazda here and In love with it! - Lucy92

Purchased my Mazda here and In love with it! Would recommend a Mazda to anyone

I had my Genesis GV80 recently serviced at Norm Reeves - pc0

I had my Genesis GV80 recently serviced at Norm Reeves Genesis. The service was excellent. My service agent was Jaclyn. She did a great job. I would recommend this dealership. I tried leaving a review on Google but was unable to do so.

Extremely Poor Service and Mishandling of My Vehicle - claudiah

Extremely Poor Service and Mishandling of My Vehicle Purchase I have never experienced such a level of incompetence and lack of accountability when purchasing a vehicle. I purchased my Hyundai on August 20, 2026, and the experience has been nothing short of unacceptable. The salesperson, finance manager, and general manager all quit the days after my purchase, and as a result, no one processed my contract. I traded in my BMW as part of the transaction, and because the dealership failed to properly process the paperwork and account for the trade-in, my BMW lease went into default. No one at Hyundai could tell me what had happened to my vehicle or provide any meaningful answers. Despite making multiple calls, no one returned my calls or took responsibility for resolving the situation. I ultimately had to take time off work on three separate days just to get this matter addressed. It was only after the dealership brought in a finance manager from another location that progress was finally made. My contract was not processed until September 25, 2026, more than a month after I purchased the vehicle. The BMW was finally located a few days later. Unfortunately, the problems did not end there. When I attempted to establish my online account to make my next payment, I discovered that someone had entered my email address incorrectly into the Hyundai system. As of October 20, 2026, I am still unable to create my account because the customer service department claims it does not have access to correct my email address. How is it possible that a dealership can sell a vehicle, fail to process the contract for more than a month, mishandle a trade-in to the point that a customer's lease goes into default, and then be unable to correct a simple data-entry error that prevents the customer from managing their account and making payments? The amount of time, frustration, and disruption this dealership has caused is absolutely unreasonable. I have had to repeatedly chase down employees, take time away from work, and deal with consequences that should never have occurred in the first place. I purchased a vehicle expecting a professional and straightforward transaction. Instead, I have spent two months dealing with administrative failures, a mishandled trade-in, a lease default issue, unreturned calls, and an online account I still cannot access. I expect the dealership's management to take immediate ownership of this situation, correct my email address, ensure I can access my account and make payments without further complications, and address the serious inconvenience and disruption this experience has caused. This is not the level of service a customer should ever have to endure, and I expect a prompt, meaningful resolution rather than another round of unanswered calls and excuses.

Attended to right away by sales associate. - ElCholo

Attended to right away by sales associate. The person who helped me was friendly and was patient to explain the process. When I called back, he answered right away. Good experience overall on my first visit..

My family and I had visited the dealership regarding a - malopez3

My family and I had visited the dealership regarding a 2018 Mazda CX-5 that had been advertised. Unfortunately, the car had been sold. But the salesperson answered several questions I had regarding the used car market which was very informative and appreciated.

I hope my complete comment is shown: My 2019 Escalade - Bst1050615

I hope my complete comment is shown: My 2019 Escalade was serviced on 1/28/26. Yesterday, 2/13/26, approximately 5:30 pm, I was driving uphill on Antonio Parkway. Another driver alongside, started non stop honking his horn at me, as in trying to tell me something was wrong. I was hesitant but rolled down the passenger side window. Appropriately yelling, he said my tire was loose and about to fall off!! I immediately became very nervous and upset but kept my cool. I quickly thanked him, he continued uphill. Putting on my hazard lights, I made a u-turn and slowly made my way downhill to Ortega Hwy and turned right at the stoplight. I drove until I got to Rancho Viejo Rd and turned into the shopping center. I called Allen Cadillac, Laguna Niguel and was transferred to someone who I explained my emergency to. I don’t remember his name but he was helpful and told me, do not drive the truck further, have the truck towed there, leave the keys in the drop box and they would handle the rest. I called AAA to have it towed there. Dunnivan’s Towing arrived shortly. I explained what happened to the tow truck driver. He thoroughly, checked out all 4 tires. At that point, said he did not see anything wrong!! He then decided to double check all tires. By jacking up the truck, he found out what was going on. He said the spare tire was loose and was about to come crashing off!! I was so very happy and relieved he found out what was going on. He said, a serious, dangerous accident could have occurred had the tire fell off in traffic!! The thought of it is appalling!! That said, WHO ALL worked on my truck, was responsible for double checking that the work done was safely completed that day and what is going to be done about it? It was quite a day yesterday but gratefully, I was able to finish some of my errands, and safely make it back home. I live and drive every day in a very hilly part of town. Having a safe truck to drive is why I pay for and have a maintenance agreement. I’m calling Allen Cadillac, Laguna Niguel to update the office and to hear what they have to say about it now.

We had a great purchasing experience with Charles Chavez. - Megan

We had a great purchasing experience with Charles Chavez. He helped us choose our new family vehicle! And then the paperwork process was so quick and easy.

DO NOT BUY A CAR HERE! - Alaura

DO NOT BUY A CAR HERE!!! I paid 3,000$ in warranties that I cannot use! They sold me portfolio products I couldn’t use, for instance they put theft patrol AND portfolio replacement on the vehicle why do I need two anti theft devices on my car??? And two GEORGE is not nice to deal with. I asked to cancel these warranties because they keep denying my claims so why did I pay for it?? He said it’s not his problem and he doesn’t care. DO NOT BUY FROM THIS DEALER!!!!

Had service done on my 2019 Dodge charger. - KIMBB002

Had service done on my 2019 Dodge charger. New tires, oil change, alignment, multi system check. Enrique was my service advisor. He was excellent. He listened to me and responded in a way that more than met my expectations. Unlike McPeek. I will be back!!!

The customer service at Echo Park was excellent. - ShellyB

The customer service at Echo Park was excellent. Miranda was efficient and professional. We sold our son’s car and from start to finish the process was seamless. I cannot state enough how impressed I was with the no nonsense efficiency that Miranda displayed. Thank you

Worked with Matthew, great experience. - aracelivntura

Worked with Matthew, great experience. In and out quickly. Very nice staff. Got the car we wanted!

BEWARE! - username1

BEWARE! Make sure to double check the math on any deals you make at this dealership. I naively assumed that the salesmen would be straightforward with me and instead was tricked into signing a deal that put down over a thousand dollars more than I intended. This was immediately after telling them that I would not put more down but they were still “working to lower the deal” in exchange for me agreeing to purchase the car (and sell my own vehicle to them) that day, which I originally did not intend to do. I attempted to resolve this issue with them directly but unfortunately, they are not willing to provide a remedy for the extremely misleading deal. After speaking with the manager, I learned that they only gave me a higher amount for my vehicle trade in so that they could put more down which was apparently supposed to be a nice gesture but I would have liked to be made aware of the deal in its entirety so I could make the choice for myself rather than accidentally signing something with materially different terms than I believed the deal consisted of. Additionally, I asked several times for the contact information for the dealership’s legal counsel and they have flat out refused to provide it. Other than that, I had a good experience. During the deal, everyone was nice and helpful. Make sure to check the math otherwise they might “inflate the down payment” (as they put it) without your knowledge. This has been very disappointing. I don’t want to think that anyone had a malicious intent in this deal but things were clearly not explained well and now there has not been proper action to resolve it. Additionally, it took over 2 months for me to receive the check for selling them my car. They ignored my 10+ attempts and only finally took me seriously after hiring an attorney. Overall, I cannot recommend this Subaru.

Adrian in service always takes care of things for me. - RamonOrnelas

Adrian in service always takes care of things for me. Glad I found him. Thanks man.