132 California Chrysler Dealers

This was the worst vehicle buying experience I have ever - bloomb6

This was the worst vehicle buying experience I have ever had. I was lied to multiple times and constantly told they were trying to help me yet continuous lies. I bought my vehicle on the 31st of March. Before I signed papers I told them the radio had an error on it that stated it needed to be serviced. They assured me it was just a 10 minute update and to just come back the following day they would take care of it. I return the following day and they told me the vehicle was fixed so I left and 5 minutes later the error came back on so I went back. They told me not to worry it happens all the time it's just a usb hub. They ordered the hub I came back two days later for them to swap the hub. It didn't fix it. They told me it's the whole radio now and that the radio would be in on the 18th I told them that doesn't work for me I would rather unwind the jeep deal. They called corporate and got a master tech to come down the next day and they told me then it just needed an update so I brought it in again and the master tech updated the radio. It didn't fix it so they needed to order the radio... they also let me know that there was never a date for the radio to be delivered it was on back order. So the corporate guy pulled some strings and they stated the radio would now be here the 28th I told them that doesn't work they said to give them a couple days and they will get it expedited. I did that and they told me it updated to the 23rd but should still be in sooner than that. So I called the gm and he assured me it would be in sooner and this would be the fix. Today is the 23rd and everyone at the dealership has for the most part ignored me. The little replies I got were that the truck wasn't there yet with the parts. When I asked what time the truck normally gets there they told me 7am and I was asking about my part at 1pm. No one has gotten back to me they simply lied to me and fraudulently sold me a vehicle with issues while they assured me it was a simple easy fix. I would not do any business with them what so ever. Save yourself the headache. I am now looking into a lawyer to resolve this. This dealership is just going to tell you whatever they have to so they can rip you off.

Sold us a used vehicle and failed to disclose past - Wyrteck

Sold us a used vehicle and failed to disclose past excessive service and maintenance issues… 4 months after purchase, 5 days after taking it in for service and recall issues the engine threw a rod… Mislead and failed to disclose to us past serious problems,

Yo Bladimir compré mi jeep rubicon lodi jeep mi agente de - Bladimir_angulo

Yo Bladimir compré mi jeep rubicon lodi jeep mi agente de ventas Héctor me dio el mejor servicio necesario muy amable sobre todo los descuentos

My experience with the Cerritos Dodge Dealership and each - lizziewidner

My experience with the Cerritos Dodge Dealership and each of the employees I worked with was truly incomparable to any other car buying experience. From the moment I stepped on the lot (to buy my first new car) I was treated with respect, honesty, patience, and hospitality. I am illiterate when it comes to anything auto and they did an incredible job of breaking everything down and educating me on the vehicle, its capabilities, and other comps in a way I was able to walk away feeling confident and knowledgeable. And did all of this with integrity and kindness. I'm torn because I love my car so much but yesterday made me want to go back to them and buy a new car like every week just to keep riding this high hahaha Todd, Frank, and George made my first auto purchase one of my most favorite days of my life. I'm just so happy. I've officially owned the car for less than 24 hours and I've already gone outside just to look at my car sittin' pretty in the driveway at least half a dozen times lol If you need a car, you need to go here

Avoid! - Dug

Avoid!!! Tried to add on worthless junk and then refused to take it off. Charging $4,000 in worthless add ons said they could only take $500 off

The service is very good . - SAKULCHITRATHORN1945

The service is very good . Thank you very much for all the help that I received

Helpful friendly and patient sales staff. - iamlinda

Helpful friendly and patient sales staff. Miles was great, his attitude alone was what convinced us we wanted to purchase our Jeep Rubicon 392 from Coastline CDJR. Miles and Jose happily answered our numerous questions and facilitated the sale even after we changed our minds a few times on features and color. Jose was very knowledgeable and ensured we were happy and never pressured us for the sale. Jose did a terrific job of explaining the many features of the new vehicle. Steve in finance was also great. He was friendly and professional and moved the process along. Steve did not get annoyed or miss a beat when we decided not to purchase one of the extended warranty and he was required to reprint and recalculate. Overall it was a positive experience and we drove away happy. Kudos to the sales and finance team at Coastline CDJR.

Staff was courteous, knowledgeable and attentive. - susien24

Staff was courteous, knowledgeable and attentive. The communicated well to let us know what was going on with our vehicle.

This place literally sold me a linen with extended - realitysounds

This place literally sold me a linen with extended warranty and won't cover anything with the warranty! They sold me a car that had something wrong with it that will cost over $5,000. I haven't even had it for a month!!!

It would’ve given 0 stars if I could. - Iberangerjeff

It would’ve given 0 stars if I could. The car was ok but finance office was a total rip off. I had no issues until got into finance. He pushed and said I HAD to pay for gps tracker and it was my benefit but was only so they could find it if I didn’t pay on the car on time. Then told me 3000.00 for warranty. I already knew they cost the dealer about 1300.00 and I said I’ll pay 2000.00 he then left office and came back and said I got the payment price I wanted. All good until a few days later when I looked over the actual contract and found he extended my payment from 72 months to 82 months and still charged 3000.00 for the warranty. They wouldn’t do anything cuz i signed the contract. Lesson learned. Anyone I can tell about this company I will

Sacramento CDJR was great to work with, Luis was our - 10PENNY

Sacramento CDJR was great to work with, Luis was our salesperson and he got our purchase completed.

Thank you to Derris, Moe and Mario for dealing with my... - Thatoneperson

Thank you to Derris, Moe and Mario for dealing with my parents and staying after closing to get me my dream car!!

I am here to express my gratitude and satisfaction for - Robert Green

I am here to express my gratitude and satisfaction for the exceptional service I received during my recent purchase of a 2023 Jeep Gladiator Rubicon from your dealership. Outstanding service! Very happy with the purchase of my car. I have purchased a few vehicles from here over the years, and they have all been reliable.

Absolutely avoid this dealership they will do anything to - bryanbswll

Absolutely avoid this dealership they will do anything to mislead you. My wife and I were very nervous. They got us to come inside when a negotiated price was fair, but when it went to the finance manager, they changed all the numbers around, slipped in new paperwork, and all new set of numbers, including warranties that we vehemently denied wanting, now we have to get a lawyer. Please avoid nobody needs this in their life.

11 months after buying my car they still have it - Tammi

11 months after buying my car they still have it registered in their name with a DMV lock. They will not return phone calls. I have been trying to work with them but they are horrible. I got excited once when I got a call from the dealer thinking the issue was fixed. Nope. Just wanted to sell me another vehicle. Save yourself the headache. Find a better dealership

Was easier than I thought, Got an amazing Discount and A - Alejandro

Was easier than I thought, Got an amazing Discount and A Great Car. 100% Recommended

We left another dealership because we did not like our - lakerloverrs

We left another dealership because we did not like our sales guy. When we came in JD greeted us with enthusiasm and respect. He asked us a few question's about what we want and he led us to our 2022 Jeep Wrangler. It has everything we want and more. We had a great time and there was no hassle or pressure.

They told me since I didn't buy from them, that I was not - poor service

They told me since I didn't buy from them, that I was not a priority. Had my new vehicle (500 miles) in for over 2 1/2 weeks while they tried to figure out the start-stop feature that stranded us. Communication is non-existent and we had to go to the dealership in order to talk to anyone about the status. Once returned it was dirty and their was a chip and scratch in the paint (2 different places). Wagoneer services (special attention for wagoneer owners) level III has not been able to contact the dealership or the district manager in over 4 weeks. My issues have been elevated to service level III which is supposedly their top service level with ultimate authority to no result. The service is poor and the jeep corporate support has no authority or communication. Really disappointed in service and communication. Really sad because I like the Wagoneer but it has some issues and I can't get service.

Scheduling is easy and the timeliness of service is... - suzanne

Scheduling is easy and the timeliness of service is satisfactory. Check in as always easy. Of course I miss having the shuttle available and I know it's because of covid, And I'm sure it's difficult for the dealership as well. I bought my Jeep here in 2014 and one of the big reasons for me was to be able to get service done when needed, and I am seldom disappointed. There have been issues in the past that my service advisor George always works to resolve them.

Mike in the service dept was beyond helpful. - jdsisting

Mike in the service dept was beyond helpful. Fit my ca in sane day. They gave me a huge break on the bill. I can't recommend then enough

Amazing experience - The Weekend

I had an amazing time working with eva and a young trainee, I came in frustrated and they were really able to get me back into focus tell me about the inventory quickly answer all of my questions knowledgeably. I look forward to returning and doing business

Had service done on my 2019 Dodge charger. - KIMBB002

Had service done on my 2019 Dodge charger. New tires, oil change, alignment, multi system check. Enrique was my service advisor. He was excellent. He listened to me and responded in a way that more than met my expectations. Unlike McPeek. I will be back!!!

The new GM Luke was fantastic! - Jcongi87

The new GM Luke was fantastic! I wasn’t unreasonable with my value for my trade in so he gave me exactly what I was looking for my vehicle and discounted his vehicle creating a great deal and there was no back and forth at all. Zero pressure from either him and the salesman and I was in and out within a couple hours. Very happy with my purchase and the process. Mind you I have been in the industry for 15 years and and know what things look like when go the way they should. Thank you GM Luke and salesman Jim!!

Easy and stress free - Lola

Very easy and stress free!! Very helpful and helped getting the best deal possible!! Cynthia was very patient and understanding with our needs. Thank you!!

What an absolute pleasure and joy, spending time at this - A proud Volvo owner

What an absolute pleasure and joy, spending time at this dealership. Rolando together with his manager Jordan made is very easy, and stress free too come to a great deal beforehand. There was no back-and-forth for hours on end, nope it was so pleasant, we had already worked out the numbers, and only needed to look over the new vehicle, and run credit before sitting with the finance person. About 2 hours in and out, a lot of heartfelt laughter and just a good experience. The dealership is a nice and clean place, with some great tunes playing out over the speakers both inside and outside. Thank you for the great service, and super pleasant experience.

An Angel named Ryan in the service department is truly a - Dvlysh1

An Angel named Ryan in the service department is truly a blessing. I'm a travel Nurse and I have been trying to get in somewhere to get an oil change for almost 2 weeks with no luck. I called the dealership in Salinas and explained my situation that I am not from this area, commute pretty far, and there's a high risk of my car breaking down If I don't get an oil change due to the time restraints of the initial oil change alert. Even though there was no availability, Ryan went above and beyond and made it possible for me to get my oil change. He was truly pleasant, professional, hospitable and passionate about what he does and I am grateful for his kindness and hospitality. Thanks to Ryan, my next car purchase this year will be at the dealership he represents in Salinas California. Thank you again Sir for going above and beyond..... Lakeisha Garibay

Tiguan - Molly

We were looking for a white Tiguan with 3rd row for our nanny - they didn’t gave one in stock, but within minutes were able to get approval to trade one from another dealership. I wasn’t able to go the next day to pick it up, so they delivered it to our home on Carmel. They beat Seaside an Salinas lease deals and were much much more pleasant and responsive.

I have sent four emails and have not received any - Hd jeep

I have sent four emails and have not received any response, very poor experience so far

I came in to look at Jeeps and from the beginning to end, - Alma79

I came in to look at Jeeps and from the beginning to end, Davinder was very nice, helpful and assisted us with any questions we had. Definitely would recommend Davinder as a sales rep :)

My Wife and I were looking for a 2023 Chrysler Pacifica - nordby810

My Wife and I were looking for a 2023 Chrysler Pacifica and we are so happy we came here to do business. They’re very informative about the buying process and explained how the financing with a trade in worked. They gave me more than I thought for my trade and we couldn’t be more happy with our purchase.Ask for Praj he is the best and I will tell all my friends about him!