Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Had the best experience with Galpin Lincoln. We had... - lizarod39
Had the best experience with Galpin Lincoln. We had bought cars for us, children, parents so ove 10 cars. I was recently in an accident and my BMW was totalled...it took a lil over a month and thanks to cagurus found the perfect car. Sammy Shokory sales man made everything go quick and smooth. It was actually my first time by myself I did the on my own.
Very pleased overall with both the sales department and... - Robert D
Very pleased overall with both the sales department and the finance department. Two vehicles were leased. Very impressed with how well detailed the new vehicles were at delivery.
I showed up without an appointment for oil and filter and... - bobriva
I showed up without an appointment for oil and filter and Roger was very accommodating in getting me in and out. It’s my second experience with the dealership and both have been amazing.
Very easy to schedule a pickup and service. Employees... - kat fuller
Very easy to schedule a pickup and service. Employees were friendly, informative and kept me updated. So convenient and my car came back looking great.
Top Of The Dial . ... - mka
All I dealt with exceeded spectations with genuine care for the customer.. Takes the time required to resolve concerns and address ALL questions...even if they seem trivial
I went in to Fix a recall issue (walked in as a single... - Painting.in.the.sky
I went in to Fix a recall issue (walked in as a single female) and they attempted to tell me that my master and slave cylinders along with my rotors (entire brake system) was in dangerous conditions. I had just gotten the car 6mo prior from Carvana after a 128 pt inspection. I was told they were so low that it was dangerous for me to drive, but then they said 1mm of brake pad was left…which means my rotors weren’t grinding as metal on metal. So I refused and said I would call back later, I scheduled an appointment with a local shop I took my last car with, there was 3mm and 6mm of brake pads left on my car (a brand new brake pad is 9mm). I feel like they were beholden to fix the warranty issue and saw who they perceived as a single uninformed woman come in with her car, they didn’t know my uncle has been a parts dealer for 40 years so I have more car knowledge and resources to call upon than the average woman. The worst part is they tried to act like my friend and that they were just trying to tell me like a “friend” what I needed to fix ASAP for my own safety (they quoted me $1000, and when I quoted the same thing at another car place it was under $600, and that included an oil change—which Ford dealership didn’t throw in!). I’m so tired of dealerships being a place that runs rampant for predatory practices against women. I will never take my car to this place for anything other than warranty (read: free and required for them to do free by law) jobs.
The repair was completed and now my car backs up with the... - chriskarzag
The repair was completed and now my car backs up with the beeper. But the dashboard could not be replaced and that's disappointing as it needs repair.
Great people that help, are honest, friendly and go out... - Mike
Great people that help, are honest, friendly and go out of their way for you...very rare these days...and Helen Raffalovich in sales is definitely numero uno!
I took a van with a wiring harness fire damage in. They... - Mr. Clean
I took a van with a wiring harness fire damage in. They gave me a price around $6,000 and I got the work done in 1/3 the time quoted for 1/3 the price at another dealership.
I don't mind these guys not wanting the job. I do mind being given a "go away" price that would have shafted me had I accepted it. I'm not a soft-skinned person, and don't get irritated easily. I felt that there was dishonesty and deceit involved in how I was treated by the service writer and am now happy to drive 25 miles down the freeway to their competitor, who has yet to give me the creeps.
They did NOT do the work for me.
The salesman was very courteous & not pushy. The... - estelladavilla
The salesman was very courteous & not pushy. The supervisor was willing to work with me on giving me the discounts I wanted in order to make the sale.
Good customer service.
You wrote a review for Vista Ford Woodland Hills 2... - Wardlowmike
You wrote a review for Vista Ford Woodland Hills 2 minutes ago
1.0 star rating9/1/2021
Worst car buyer experiencing I have ever dealt with. First and foremost, I still don't have my new Mach E (7days and counting) as it's been sitting in service waiting on new modules to be installed. Second, their "bait & switch" deceptive tactics wear you down when you're ready to sign, as the deal you discussed is far from what you actually get. I admit, I should have walked, but the best gets you as the adrenaline is flowing and you're thinking about that new electric car. That's how they get you. They lie, can't remember the deal, mark up the car way over to offset all the federal taxes you're suppose to get back, don't have all the information on the utility incentives, as I will now lose out on an additional $500, can't find the paper they made the deal on, the guy left already, it goes on. Bottom line is that this dealership is no different than any other, only capitalizing on a moment they have with a popular vehicle. There are plenty of Ford dealerships within LA, please safe yourself the waste of typical dealer tactics and BS and don't go to this one!
Uneducated dealers! Talked to two people and neither knew... - BrookeAguiar
Uneducated dealers! Talked to two people and neither knew about the trim levels of the Navigators or Expeditions. Their display Expedition had a dead battery for weeks! Hello, fix it! Sales person made me (and my newborn baby) wait forever while he “pulled a car around”, 1/2 hour later it shows up and turns out to be the managers that was SO beat up! it was a trashed demo car that was WAY overpriced (new ones for the price at Fairfield dealership!). Horrible service & horrible cars!
I love the experience at Keller hanford. Arwin made sure... - randybarba
I love the experience at Keller hanford. Arwin made sure to get me the best experience and help me get my dream car. I will tell people to go to Keller.
Took a diesel truck in for a oil change it took two days.... - F50
Took a diesel truck in for a oil change it took two days. With and appointment then they wanted to upstate and keep it for another day or two to change the coolest. $200.00. Rip off
Great Dealership. Awesome Management. Unfortunately, I... - isaiahacosta1776
Great Dealership. Awesome Management. Unfortunately, I purchased a lemon vehicle in January 2021 and it was a bummer but the way the dealership handled the situation was a 5 star service. Lithia Ford Lincoln of Fresno did everything in their power to run diagnostics and continually search for solutions and answers, all while providing loaner vehicles for my transportation needs. Some honorable mentions go out to Brent Hall the GM for going above and beyond in every step of the way. Keith was one of my main service guys and he was great in communication as well as updates about the diagnostic testing. And lastly Vinny Sinatra. Great guy who helped me with the process and paperwork for my replacement 2021 F-150. You can truly tell they want to help and Brent Hall being the face of the dealership was exceptional and definitely someone I’d recommend to everyone when it comes to being treated with exceptional customer service. He doesn’t do anything he wouldn’t recommend for himself. Which really makes me as a customer know I can trust him and know he’s going to make sure with everything in his power you are happy and satisfied with your vehicle. So thank you again to the team at Lithia Ford Lincoln of Fresno!
If your looking to buy a Ford Vehicle don't spend your... - Paparego
If your looking to buy a Ford Vehicle don't spend your hard earned money at this dealership all they have for sale is Lemons.....
Overall a good painful experience with quick negotiation... - OranGurevitz
Overall a good painful experience with quick negotiation and expected results from my side. Provided great price for the trade-in.
I had my vehicle serviced at puente hills ford ask for... - jocelyne mejia
I had my vehicle serviced at puente hills ford ask for Hugo the service advisor he is very helpful in explaining what was done im very happy with the repairs and service👍🏻
Arrived at 8:30, without a service appointment. 30... - RMR43ACCTMAIL
Arrived at 8:30, without a service appointment. 30 minutes later I had not been greeted by anyone. A worker put one of those little numbered caps on my car, but nothing, nada, after that. I made the tight u turn and left, stopping at the official greeter to return the cap. She said nothing, offered nothing.
These people do not want your business.
This used to be a decent dealership. Now it’s horrible.... - Grumpy Girl
This used to be a decent dealership. Now it’s horrible. They kept my truck two weeks to “fix” the issue of excessive smoking at cold start up which is still under warranty. After two weeks of jacking me around as to when it would be done, they finally said it was fixed. Except it’s not. Still smoking and now it runs tougher than it did before. Oh and thanks for finally getting me a rental p.o. After a week and a half of borrowing my boss’s car. Was really great to take his car out to pinion hills so he could drive me to the rental place only to find you didn’t send the p.o. And it didn’t matter as they had no Ford to loan me anyways! And let’s not even mention defective lug nuts!!🤦🏻♀️🤦🏻♀️
Never again. Corporate has been notified trust me.
I had a really wonderful experience with this dealership.... - Tamara
I had a really wonderful experience with this dealership. I special ordered my Bronco online and Natalie was always helpful and informative with the status.
BEWARE! One of the worst buying experience at Sunnyvale... - FordCustomer
BEWARE! One of the worst buying experience at Sunnyvale Ford. The goal of the all the staff (sales, finance manager, service and customer care) is to extract every dollar from you and lie to you just to earn few dollars. They will not give you the available buying options at lower price.
Don’t buying extended warranty from them. You are not given the option to choose extended service plan options (like deductibles, miles, years). They will just tell you that they cannot configure the offer for you. You can buy online or call FORD HQ for cheaper.
Better select a dealer that cares for the customer and customer service and not just their bottom line.
Avoid this dealer, they lie to make the sale and then go... - DanielK
Avoid this dealer, they lie to make the sale and then go radio silent.
On August 15, I made a deal with one of their salesman over the phone to purchase a 2018 Ford expedition platinum, for nearly $75k. The salesman assured me it had gone through a multi point inspection and was in perfect condition. He then delivered it to my home in Ventura county. We drove it (warm, he drove it up), it drove fine and we finished the deal.
The next day, we started it cold in the driveway and it made a loud grinding/rattling noise. I called the salesman and he simply said “bring it in and we can take a look.” I told him we are a four hour round trip from the store and he said take it to a local ford store. The noise continued for a few days and we tried making an appointment with our local dealer but it took a week to get in at Simi Valley ford, and then the truck sat. A week later, they called and said the cam phasers are bad in the engine, they need to be replaced, they don’t have the parts and it will need to sit until they arrive.
Simi Ford’s service advisor said this does happen on some eco boost models, is a known issue on there engines, and has likely been failing for quite some time. This is UNACCEPTABLE. Selling a top of the line vehicle for $75k represented as perfect with known engine damage is wrong.
South Bay Ford’s salesman was either dishonest about the inspection, dishonest about the condition, or both. The noise is very loud. There is no way their people didn’t hear it on startup.
I have since tried contacting them over the phone and email to rectify this situation. Zero response from the owner, president and sales manager. They literally ripped me off, sold me a damaged vehicle and now won’t even return my calls or emails. This is criminal behavior. It’s fraud, and I’ll be reporting them to the state.
The finance manager lied to me about a document I was... - dave2282r
The finance manager lied to me about a document I was signing when I bought the new car. The form he had me sign cost me $499 even though I told him that I did not want any warranties or extras. This dealer does not do business in an ethical manor.
This dealership is the ONLY Ford dealer in the country to... - dtietz89
This dealership is the ONLY Ford dealer in the country to add a $3,000 mark up on all of their F-150 trucks, when things opened up after the pandemic. Now that all of the other dealerships are out of inventory, because of the shortage, they think that people will now be desperate enough to pay the extra money. Not only that, after hours of asking about using my employee discount, they finally told me that they are not honoring any discounts because....they don't have to. I also filed a complaint with Ford Customer Service. They were dismayed that one of their agents was engaging in "price-gouging" as they put it, however, since all dealerships are independently owned, there was nothing that they could do about it.
Huge thank you to service manager Mike M. & services tech... - HawaiianLei28
Huge thank you to service manager Mike M. & services tech Emilio who went above and beyond to corrected my vehicle issues. There was a minor hiccup and miscommunication but Mike handled it right away and was very professional which I appreciate. Emilio followed through with the service needed until the end, I was grateful for that and the communication we established.
Hansel Lincoln is one of the best Lincoln dealers around.... - Rich K
Hansel Lincoln is one of the best Lincoln dealers around. The first time it was a pleasure to buy a car with no hassles. Drew in sales and Daniel in finance was a pleasure to deal with. The service department was also excellent Everytime I came in. Even a year later Drew has answered questions about my MKZ Hybrid. Highly recommended...
purchased a "new bumper" was told paint to match and... - wilsonallendennis
purchased a "new bumper" was told paint to match and takes 3 days since they use outside paint shop, picked bumper up it was not painted only heavily primed to hide defaults from a factory reject, there is a slight crack that can be seen IT IS NOT NEW BUT ADVERTISED AND SOLD AS NEW....
great service - dharrell29
I unexpectedly showed up at 5:10 p.m. after experiencing transmission problems just a few miles from the dealership. I was greeted right away and brought to the service dept. where they took care of the paperwork. By the time we were done it was closing time but, they were more concerned with how i was getting home and where I was going to wait. The next day I received a call at 1:30 p.m. letting me know that my truck was ready and the repairs were covered under a recall. They met all expectations and then some.
We appreciate all the hard work from the sales and... - gabecarol
We appreciate all the hard work from the sales and financing departments. Their experience and advice played a vital role in our decision to buy the fifth vehicle from them. They were helpful in our purchase and we highly reccommend the dealership.