SUPERIOR EXPERIENCE WITH AVO AND HIS TEAM - KEVIN and DEBBIE
Purchased a Lincoln MKZ. MR. Krikorian set up a test drive for us in advance. He was extremely knowledgeable and addressed and adjusted for our likes and dislikes as we navigated through the buying process. While realizing that buying a car is a pain for many...in our case Avo was a pure pleasure to deal with.
We appreciated his positive attitude and professionalism throughout our entire experience.
We highly recommend Galpin and will be proud to send all of our acquaintances their way!
Again, thank YOU-Avo......we look forward to our next purchase with you!
All the best- to the best,
Kevin and Debbie
Thanks to all that helped on my purchase. - Flip phone Paul
The sales people were friendly and well informed on the operation of the vehicle. Thanks to Jeremy and Vinny for updating a flip phone type person to all the functions in this truck.
Top Reviewed Specialists At This Dealership
Assistant Sales Manager
I am so happy! - Sykhec
As always the service we received was first class. Our sales representative Wally Lema was first class. I highly recommend anyone interested in a Lincoln go see Wally!!
Great Sales Experience - happyfordowner
My first experience as far as purchasing a car. I will say that at first, I was hesitant to come in to look at cars, I wanted to buy from Craigslist to keep it cheap, but made the best decision by coming in to Ford abd was greeted by Gaby. Thank you for making this easy for me.
Professional, friendly and fast - BTLCRUZR
The transmission in my tuck went bad and the guys at perry took care of me. They got it diagnosed quickly, parts ordered as soon as possible and had me back up and running before I knew it.
Big Change - Mike Hart
Ukiah Ford had a bad reputation and was a terrible place but there has been a change in ownership and "WHAT A CHANGE". We purchased two vehicles here in the past year. We got the best price/deal in Ukiah after trying to buy in Healdsburg, Petaluma, Santa Rosa and Eureka. All I can say is.....give them a chance and you will be pleasantly surprised. Corey, Dwayne, John or Peter are first class guys. And might I say that Enrique (finance) was great too.
Friendly and very helpful - Joe
Very pleasant and seamless process. Very satisfied. Ours salesman Pablo was very nice and helpful. I would recommend this dealer to anyone. Family owned and no pressure environment.
Our experience buying from Fairview Ford - Nana
Jose Jimenez is an excellent Sales Concultant and represents Fairview very well. My daughter had spoken with Jose before she and I met with him on May 15th. He showed me several cars and I test drove the Escape. He is very clear in explaining the different features and truly interested in my opinion. He pointed out features on the car and explained everything.
Detailing - saltburn
When I dropped it off my car was spattered with dead bugs from a road trip and as I transport my dog on daily walks the interior was not pristine. But after the detailing at the Ford dealership the car looked like new again, inside and out, even to the tires which were shiny black. A great job!!!
Out of State buyer - Rhouse2018
Our salesman, Marvin Sexton, worked to ensure we had the deal we were looking for. We conducted all our business by phone. There were no surprises when we completed the deal. Everything was as promised even the great gently used vehicle. The purchase process was effortless.
Great Job !!!! Love the Car - watsonr27
Thank you for all your help Hazi was great. Perfect Salesperson, perfect selection, willingness to go above the call and last, able to seal deal
THE NIGHTMARE - alipearl08
I have purchased a vehicle back February 2016 and traded in the vehicle back in January 2018. I asked for my gap insurance money to be refunded back in February 2018. They are refusing to give me my gap refund and their management is giving me the runaround! They have horrible customer service. It’s currently June 2018 and I still have not received my check. Stay away from this dealership. DO NOT BUY A CAR FROM PUENTE HILLS FORD!!!
Pro team - Kchqmp
I recently bought a Ford F-150 and the team made my experience a very happy and satisfying one. Great team defiantly recommend it to whoever that wants to buy any type of ford
Always a pleasure - Sue
My family has been using Vista Ford service for the last several years. We won't go anywhere else. We're always well taken care of.
Great Value and Customer Experience - Johnc05
Sam was great to work with, knowledgeable with no pressure. He worked with me on my timeline and made sure the entire transaction went smoothly! Great personnel across the dealership!
Great service with Paul! - Shirley
Paul always is friendly & helpful when I bring my car in. It’s so nice to have a person to help me! He’s an asset to your dealership.
My new car - sand124
I arrived with all the specs on the new car, and the team quickly went to work and found what I wanted in the color I wanted!
Everybody from Sales to Financing are experts. - Dron Singh
I found this van I was looking online and called the dealership for test drive,,,I met Marci who showed me the van all around nd took me for a road test,,,loved it..Then Don, John and Kevin from Sales helped me every way they could to properly suit my payments nd trade-in values,,also with extended warranty nd free oil changes,,,then comes Financing,,,Mr Tony took no time helping me get over with all the paperwork necessary faster then I could imagine,,,I have bought several vehicles elsewhere but nothing compared to this dealership,,,they are the best of the bestesss out there..will recommend this Dealership to everybody who needs to purchase from their Used nd New inventory .
Overall experience - Doctor p
Great experience. Everyone was friendly, relatable and trustworthy. Giorgio worked hard for me and got me into the car at a great price. Couldn’t be more happy.
Excellent experience at ford - Javierg85
My family and I had an excellent experience at ford. Juan Baez was so helpful. He answered all our question and help us get the car that my family needs.
Used car broke 2 days after purchase - Rg187
Bought a 2015 used Mazada and two days later check engine light came on. Car has been in repair shop two weeks waiting for part to come in. I feel scammed.
Ford Edge rocks!!! - Katester73
My brother bought from Price Ford and I wanted the same experience that he had. Scott Day was very helpful and patient. He explained the ins and outs of my 2018 Ford Edge. I have had it only a few days and I absolutely love it! Thanks, again!
A Waste of Time - Ruserious
My wife and I tried to buy a truck and a guy named Simon showed me several cars in about 5 minutes. Then he said, "I need to take care of another customer," and never came back! We waited about 20 minutes and left. This place is real special!
Don't buy a Ford - Anti Perry Ford
This dealership is pathetic, from sales to service and should be shut down by consumer affairs immediately! Ford vehicles are inferior in every aspect and are barely good enough for the scrap yard and the staff at Perry Ford SLO would fail as carnies. The warranty they offer is total fraud and deserves a class action suit! Stay away from Ford and stay away from this dealership, you will regret it for the rest of your life!
made diagnosis and offered repair unrelated to failure - DeepDisappointment
Had a new stereo head unit installed by 'qualified' car stereo installer. Tow/haul became stuck on after installation and installer could not find any flaw. Paid Livermore Ford $200 and they identified the flaw, in spite of informing them that it showed up after new head unit, as a failed gear shift button and offered to 'fix' the problem for ONLY $600. After detailed investigation with an ohm meter, I discovered the failure to be the integration of the tow/haul wire incorrectly during the stereo head unit installation. If Livermore Ford were a reputable outfit they would return my $200 fee for troubleshooting at which they failed utterly. They apparently have become so dependent on computer investigation that all sense of hearing the customer has been eradicated from their culture. They receive a zero for this assignment. Moreover, they took my email and, after stating plainly that I do NOT want email, sent email advertising. I am angry over this failure of respect for the custormer, read review accordingly.
9 weeks of zero communication - JJ
I went in December 13th to look at a car they had for sale. I got there and found out it was not able to be driven because it was traded in with non smog compliant aftermarket parts, it had to be returned to stock and they had already started work. They said I could only reserve the car by signing that day. But I couldnt test drive it, hmmmmmm? Car was very low mileage Hoblit Certified Pre Owned and nearly new so I went ahead with the purchase. I gave them the title to my trade in and they let me keep my trade in because the new car I purchased was not ready to take home. They made me sign a contract stating i would not drive my trade in over 300 miles. I had no problem with that because my new car was supposed to me ready in 1-2 weeks. Fast forward 2 weeks later and i had not heard a single word from the dealership? After that I exchanged several texts and calls with numerous sales reps and never got any clear answers other than my new car needed more "parts". Finally on the 30th of December i got a callback from the service dept manager. He said it would be another 2-4 days for additional parts to come in plus install time. I was happy to get an update after nearly three weeks of being in the dark. Meanwhile he tells me that the aftermarket stereo headunit must be removed because the previous owner wanted it back. I told him that was not part of the deal and that the sales rep actually used it as a selling feature, not to mention it was featured in the sales photos on their website and craigslist! I'm also trying to stay under my 300 mile contract for my trade in, which they did say not to worry about because they were taking longer than expected with my new car. Ok fine, but i was still nervous about going over 300 miles on just a verbal agreement with the service manager considering the inconsistencies I had dealt with already. So the 2-4 days plus install time turns into another 10 day waiting period with zero communication. Finally on January 10th i get a text saying my new car is ready to pickup! I go down after work and re sign all the expired contracts due to the long wait pay my cash down and they hand me a single set of keys??? They say oh sorry by the way we only have 1 key FOB for the car the previous owner still has the 2nd one but we will get it back for you! I also find out the aftermarket stereo headunit was removed from the dash and tossed in a box in the trunk. So I jump in my new car and head down to a business meeting in the bay area that evening. On the way down the car completely shuts down as im driving down the 580 at 65 mph!! I wrestled it through freeway traffic trying not to kill myself and finally landed on the shoulder of the freeway! Im an engineer and know my way around cars very well so i climbed out of the car on the 580 and popped the hood just to have a look for anything obvious before I called AAA. Low and behold the wonderful Hoblit mechanics had forgotten to fully re attach the upper engine block ground strap. Luckily the bolt had fallen into the plastic skid plate and i was able to retrieve it and re install the ground strap. Problem solved back on the road. I noticed the lack of power as I drove it, so that weekend I inspected and found out they used a homemade vacuum line between the wastegate actuator and turbo housing. This homemade line was missing the brass restriction pill that is necessary for the turbo to build boost and the car to run efficiently (they told me i had waited so long to pick up my car because they ordered OEM factory original parts?? Hmmmmmm?). The next weekend I go to have the stereo headunit they pulled out re-installed only to find out half of the wiring harness is missing, the remote is missing and the stereo headunit is not functioning correctly. Well its been 5 weeks since I finally picked up my new car and I still dont have that 2nd key FOB. I have called twice and got the run around both times, and two very strange stories that i wont post for the sake of the dealer. I was patient professional and courteous through this whole ordeal and I am not happy with the level of service I received from Hoblit. The communication between hoblit's various departments was non existent and I always had to call to find out what the status was, no one ever called me like they promised, I always had to call and track down answers, except for the one call I received on december 30th from the service manager.
I would like the 2nd key FOB you promised to me 5 weeks is not an acceptable amount of time to wait. I want my dealings with Hoblit to be over and in the past.
The service department - Hersey3legs!
The service department failed to honor an approved estimate for repair and then doubled the amount I was charged. I had to make a complaint to the Bureau of Automotive Repair.
Bad customer service - Ranger
I had a recall on my vehicle that I was not supposed to drive according to a letter from Ford headquarters. I contacted the dealership and was given the run around and told it's just a letter and it's fine to drive.then said they'll contact me in a month or so when they have the parts. So I called Ford headquarters and talked to customer support and they said I should be given a rental vehicle so they three way called to antelope valley Ford and the customer service manager said yes I will get you a rental tomorrow because it's to late today. So days pass and no call back. So I call back to the dealership and they say they lost my paperwork so they couldn't call back. But when I was on the phone I was supposedly entered into the computer. But once again no rental car needed. So back to calling headquarters again a three way call and again the same thing it'll be tomorrow. Big surprise no call back. For days going back and forth. So finally they get my parts and and the customer service manager Jessica desjardins (who I had been in contact with since the beginning) says your parts are in when would you like your vehicle towed in because you're not supposed to drive it. I said really you didn't care weeks ago when I contacted you. So I ask for some kind of compensation and of course nothing. I guess it all comes out of my pocket.
Owner of Salinas Collision Repair - jduke247
The owner(s) of this dealership owns Salinas Collision Repair down the street in the Salinas Auto Center.
My car was towed to SCR because I had no options. Salinas Collision Repair went from giving me a $4000 estimate to $6800 in total. Then when I returned to shop with my A/C broken, they refused to repair it until they received money from my insurance to pay additional cost. The A/C unit is located behind the damaged fender they were suppose to repair. They are holding my vehicle hostage (bumper and parts removed) So I cannot even get it back. This is negligence. They do not answer emails and calls go to voice mails. They are closed on weekend, and refused to help me on my last attempt (Friday afternoon) My car has been there since Tuesday am. This should be illegal.
Terrible Service - Jj
My Ford broke down traveling from Sacramento to Los Angeles, and I got a motel and brought it to the dealership first thing in the morning. I have been here 4 hrs, and they haven't even brought it in to look at it. They just came out and told me they "may" be able to look at it after lunch...... the customer lounge has no coffee and the TV is apparently broken........