Very pleasant and professional. - Lincoln MKX
Allan Chiha was a pleasure to work with. Allen's assistant Naheel Hussini was very accommodating and pleasant too. Everyone we dealt with had great attitudes and were so helpful. Finance was a breeze. Best car shopping and purchasing experience EVER!
R & C Choe
Excellence - DINO_URDANETA
Good service..on time frendly staff thanks especially to randy.my service specialist.he assist me and i enjoyed his kind of skills to deal with customers.
Top Reviewed Specialists At This Dealership
Very professional - ct
Everything was done in a professional manner. The salesman was very knowledgeable and I felt no pressure to make any decisions. I am truly enjoying my new Lincoln MKC and look forward to driving it each day.
Great Sales Experience - happyfordowner
My first experience as far as purchasing a car. I will say that at first, I was hesitant to come in to look at cars, I wanted to buy from Craigslist to keep it cheap, but made the best decision by coming in to Ford abd was greeted by Gaby. Thank you for making this easy for me.
Purchase - esaiah43
Have bought three Lincoln with the same sale person..... (Jose Manzo,) always courteous and professional. After sale service and follow up is outstanding. like the atmosphere and friendly staff.
Professional, friendly and fast - BTLCRUZR
The transmission in my tuck went bad and the guys at perry took care of me. They got it diagnosed quickly, parts ordered as soon as possible and had me back up and running before I knew it.
Barry Alves was fantastic! - Rwharrison72
Great people, Excellent, competitive vehicles. Barry was very helpful. We will return for our next purchase or lease due to the friendly, no pressure atmosphere.
Great customer service - 07hdrider
Was looking for a new truck. They found me exactly what i was lookin for. No haggling just gave me the bottom lione. Verey happy with my new F150.
"MAKING THINGS RIGHT" - Bettina
I had my car in for the air conditioner, which was repaired and later discovered that I was low on oil. Took my car back to the dealer who changed the oil at no charge. I am very pleased!!
Out of State buyer - Rhouse2018
Our salesman, Marvin Sexton, worked to ensure we had the deal we were looking for. We conducted all our business by phone. There were no surprises when we completed the deal. Everything was as promised even the great gently used vehicle. The purchase process was effortless.
Great support from the beginning to the end - fra
I have had a great buyer's experience at Sunnyvale Ford since the moment I walked in to try out a car I was interested in. Yousouf has worked hard to clarify all the doubts and explain all the features of the car.
Not only the sales agent but also managers have tried the best to get close to my budget as much as they could. I would recommend this dealership to my friends
The finance portion was the fastest i have experienced. - jack123
The finance portion was the fastest i have experienced in the last 20 or so cars I remember purchasing - concise, efficient & informative. My Internet Sales manage was very helpful in finding the SUV we wanted, more so than any other Lincoln dealer I had contacted. Other than distance from my location, everything about my experience with Vista Ford Lincoln was very positive..
Purchase of new vehicle - nickdonzelli
Billy is fantastic and a lot of fun!
Mitch complements Billy with his stoic personality. Both were more than willing to serve. Thank you, both!
Great Value and Customer Experience - Johnc05
Sam was great to work with, knowledgeable with no pressure. He worked with me on my timeline and made sure the entire transaction went smoothly! Great personnel across the dealership!
Great service - paulchuck
Took care of my sync problem in my 2017 CMax and provided a loaner as they kept the vehicle overnight to make sure the problem was rectified. Got the car back for the weekend!
Service - Billse53
Service department did an excellent job car was done with no delays. All employees were kind and thoughtful. Drlerswas clean and bright will recommend to friends and family
My New 2018 Explorer!! - Always1996
I was debating back and forth to come in and look at some vehicles, I was on the market and always hated dealing with the pressure! I called in to make a Sales appointment and spoke with Diana Aguilar. I explained my situation and was I was interés in and she understood fully and booked me an appointment to come into the dealership and see my options. She explained the process and told me honestly "just come in and see what we can offer and there's no need to decide right away!" I went in for the appointment test drove the Explorer and fell In love!
I left and advise I would be back and when I did go back that week I was able to thank Diana and leave in my new SUV! thanks To everyone who assisted me!
Good service...but no follow up! - f150 guy
I always bring my cars to Lithia for service, but on this visit I was told there would be follow up on a part I need for my car and I'm still waiting?! It's been over two weeks now...
My experience was great! My salesman J C was Awesome. - sandra456
My experience with Ford as always been very good.J C is the best salesman you have. I have bought many cars from you. J C is very professional and pleasurable to work with. When he is finished with you there is nothing else to do but be assured that everything is handled in all departments. I am very happy with the purchase of my new vehicle. Thank you
Everybody from Sales to Financing are experts. - Dron Singh
I found this van I was looking online and called the dealership for test drive,,,I met Marci who showed me the van all around nd took me for a road test,,,loved it..Then Don, John and Kevin from Sales helped me every way they could to properly suit my payments nd trade-in values,,also with extended warranty nd free oil changes,,,then comes Financing,,,Mr Tony took no time helping me get over with all the paperwork necessary faster then I could imagine,,,I have bought several vehicles elsewhere but nothing compared to this dealership,,,they are the best of the bestesss out there..will recommend this Dealership to everybody who needs to purchase from their Used nd New inventory .
Great service. Great price. - pedram9
Kevin the internet sales agent helped us get a Navigator. Since the initial communication and throughout the whole process he was extremely patient and helpful. When we stated we wanted to think about it he welcomed it without being pushy or getting irritated. Later on when we made the decision, he delivered the car to our house. I did shop around but his deal was the best.
Friendly, focused and very knowledgable. - DriverNow123
We really enjoyed our shopping experience at this dealership. All our questions were answered and we arrived at a good price for the truck. Our sales person was attentive and personable and really listened to what we were looking for. It was worth the drive from Tujunga. The entire team made the sale go smoothly.
OUTSTANDING - koko41
I'm 77 years, this is the first time I can honestly say I enjoyed purchasing a new car. My salesman was Bradley Valdez, along with Max Tallon and finance manager Billy Hays. They were a pleasure to deal with, not pushy, very knowledgeable. I enjoyed it so much, I bought two cars that day, a 2018 Mustang and a 2018 Ford Escape.
Ford Edge rocks!!! - Katester73
My brother bought from Price Ford and I wanted the same experience that he had. Scott Day was very helpful and patient. He explained the ins and outs of my 2018 Ford Edge. I have had it only a few days and I absolutely love it! Thanks, again!
My experience was awesome! - wilsona1
My experience with Jim Burke Ford was excellent. Frank was very professional, pleasant, and easy to work with. He and other staff really Blessed me.
made diagnosis and offered repair unrelated to failure - DeepDisappointment
Had a new stereo head unit installed by 'qualified' car stereo installer. Tow/haul became stuck on after installation and installer could not find any flaw. Paid Livermore Ford $200 and they identified the flaw, in spite of informing them that it showed up after new head unit, as a failed gear shift button and offered to 'fix' the problem for ONLY $600. After detailed investigation with an ohm meter, I discovered the failure to be the integration of the tow/haul wire incorrectly during the stereo head unit installation. If Livermore Ford were a reputable outfit they would return my $200 fee for troubleshooting at which they failed utterly. They apparently have become so dependent on computer investigation that all sense of hearing the customer has been eradicated from their culture. They receive a zero for this assignment. Moreover, they took my email and, after stating plainly that I do NOT want email, sent email advertising. I am angry over this failure of respect for the custormer, read review accordingly.
A Waste of Time - Ruserious
My wife and I tried to buy a truck and a guy named Simon showed me several cars in about 5 minutes. Then he said, "I need to take care of another customer," and never came back! We waited about 20 minutes and left. This place is real special!
The service department is pathetic - Disgusted
The "service" dept. had my truck for over a week with no return phone calls. This place should
be closed. I am picking up the truck and taking to another mechanic.
9 weeks of zero communication - JJ
I went in December 13th to look at a car they had for sale. I got there and found out it was not able to be driven because it was traded in with non smog compliant aftermarket parts, it had to be returned to stock and they had already started work. They said I could only reserve the car by signing that day. But I couldnt test drive it, hmmmmmm? Car was very low mileage Hoblit Certified Pre Owned and nearly new so I went ahead with the purchase. I gave them the title to my trade in and they let me keep my trade in because the new car I purchased was not ready to take home. They made me sign a contract stating i would not drive my trade in over 300 miles. I had no problem with that because my new car was supposed to me ready in 1-2 weeks. Fast forward 2 weeks later and i had not heard a single word from the dealership? After that I exchanged several texts and calls with numerous sales reps and never got any clear answers other than my new car needed more "parts". Finally on the 30th of December i got a callback from the service dept manager. He said it would be another 2-4 days for additional parts to come in plus install time. I was happy to get an update after nearly three weeks of being in the dark. Meanwhile he tells me that the aftermarket stereo headunit must be removed because the previous owner wanted it back. I told him that was not part of the deal and that the sales rep actually used it as a selling feature, not to mention it was featured in the sales photos on their website and craigslist! I'm also trying to stay under my 300 mile contract for my trade in, which they did say not to worry about because they were taking longer than expected with my new car. Ok fine, but i was still nervous about going over 300 miles on just a verbal agreement with the service manager considering the inconsistencies I had dealt with already. So the 2-4 days plus install time turns into another 10 day waiting period with zero communication. Finally on January 10th i get a text saying my new car is ready to pickup! I go down after work and re sign all the expired contracts due to the long wait pay my cash down and they hand me a single set of keys??? They say oh sorry by the way we only have 1 key FOB for the car the previous owner still has the 2nd one but we will get it back for you! I also find out the aftermarket stereo headunit was removed from the dash and tossed in a box in the trunk. So I jump in my new car and head down to a business meeting in the bay area that evening. On the way down the car completely shuts down as im driving down the 580 at 65 mph!! I wrestled it through freeway traffic trying not to kill myself and finally landed on the shoulder of the freeway! Im an engineer and know my way around cars very well so i climbed out of the car on the 580 and popped the hood just to have a look for anything obvious before I called AAA. Low and behold the wonderful Hoblit mechanics had forgotten to fully re attach the upper engine block ground strap. Luckily the bolt had fallen into the plastic skid plate and i was able to retrieve it and re install the ground strap. Problem solved back on the road. I noticed the lack of power as I drove it, so that weekend I inspected and found out they used a homemade vacuum line between the wastegate actuator and turbo housing. This homemade line was missing the brass restriction pill that is necessary for the turbo to build boost and the car to run efficiently (they told me i had waited so long to pick up my car because they ordered OEM factory original parts?? Hmmmmmm?). The next weekend I go to have the stereo headunit they pulled out re-installed only to find out half of the wiring harness is missing, the remote is missing and the stereo headunit is not functioning correctly. Well its been 5 weeks since I finally picked up my new car and I still dont have that 2nd key FOB. I have called twice and got the run around both times, and two very strange stories that i wont post for the sake of the dealer. I was patient professional and courteous through this whole ordeal and I am not happy with the level of service I received from Hoblit. The communication between hoblit's various departments was non existent and I always had to call to find out what the status was, no one ever called me like they promised, I always had to call and track down answers, except for the one call I received on december 30th from the service manager.
I would like the 2nd key FOB you promised to me 5 weeks is not an acceptable amount of time to wait. I want my dealings with Hoblit to be over and in the past.
Owner of Salinas Collision Repair - jduke247
The owner(s) of this dealership owns Salinas Collision Repair down the street in the Salinas Auto Center.
My car was towed to SCR because I had no options. Salinas Collision Repair went from giving me a $4000 estimate to $6800 in total. Then when I returned to shop with my A/C broken, they refused to repair it until they received money from my insurance to pay additional cost. The A/C unit is located behind the damaged fender they were suppose to repair. They are holding my vehicle hostage (bumper and parts removed) So I cannot even get it back. This is negligence. They do not answer emails and calls go to voice mails. They are closed on weekend, and refused to help me on my last attempt (Friday afternoon) My car has been there since Tuesday am. This should be illegal.