2,910 California Used Car Dealers

Thank you Rafel for always taking care of my the needs of - PAULA

Thank you Rafel for always taking care of my the needs of ( Ms Sahsa) my truck. YIir the best. Paula

I got great attention at Norm Reeves Hyundai and drove - mnapoli643

I got great attention at Norm Reeves Hyundai and drove off with a great car. Tony was my sales person and he was a pleasure to do business with.

Overall Experience: Negative 🔧 Parts & Diagnostics I - iyadomari17

Overall Experience: Negative 🔧 Parts & Diagnostics I received misleading information about my vehicle’s coolant system. Despite having recently replaced the radiator, water pump, and coolant reservoir, the service team insisted only that “the system needs cleaning.” This diagnosis felt fabricated and unnecessary. ⏰ Delays & Communication Although I had already received an email detailing all diagnostic findings and repair prices, they delayed returning my car. Each time I called, they told me it wasn’t ready—without explaining the hold-up. When I arrived, Christopher told me they were waiting on car issue information, even though I already had it, and when I asked about the price, Chris again said to wait, despite me possessing that information as well. 🗣️ Service from Christopher Christopher’s attitude was unprofessional. Each interaction involved vague excuses, poor follow-through, and no real answers. Rather than facilitating the process, it felt like obfuscation.

Brandon an excellent service rep! - TBRECKON

Brandon an excellent service rep! Wiil call him next Time I need service. The only thing I would add is that Hanlees needs a wheel alignment machine for the tundra Toyota’s

I’m writing to express serious concern over the recent - dorothy.a.barragan

I’m writing to express serious concern over the recent service experience involving my RAV4. Over the course of two full weekends, my vehicle was held—first for a repair, then again to correct a repair that should never have occurred. Despite the extended inconvenience, no rental vehicle was offered, and my RAV4 was returned with an empty gas tank. The consequences were not just frustrating—they were dangerous. Shortly after pickup, my RAV4 stalled on the 60 freeway, one of the busiest highways in the area. I was stranded in traffic and could have been hit. This was a direct result of your team’s failure to return my vehicle in safe, drivable condition. This experience reflects: • Negligent service and poor communication • Failure to provide basic customer care • Disregard for safety and accountability I’m requesting a formal response and resolution, including: • Reimbursement for fuel and roadside assistance • Clarification of your rental policy for extended service delays • Assurance that safety checks are performed before releasing vehicles I trusted your dealership with my vehicle. That trust had been compromised. Dorothy Barragan

I when to dealer at 830am for oil change was done at - fp373487

I when to dealer at 830am for oil change was done at 1120am was never contacted that vehicle was done. Was inform would take 2 hours, but took way longer. Gave inform to staff for service mgr to call at 1120 was busy and 619 pm now and did not get call back

Covina VW has been exceptional at keeping me up to date - AGUADULCE918

Covina VW has been exceptional at keeping me up to date on service requirements and recalls with my id4. I very much appreciate their service and hospitality.

In and out in a timely manner. - alfredojmuniz

In and out in a timely manner. No surprises. Job well done. Thank you all

Staff knowledgeable and fry. - john

Staff knowledgeable and fry. Work completed …..my noisy front door windows made awful noise kisses lowering the windows. I’m not sure what they did but noises are gone. Lunghibg problem explained. HAPPY will sales and service.

Been trying to set myself up with a Tacoma for a few - JIMMYPARKERDOES

Been trying to set myself up with a Tacoma for a few months. Got set up w Arvind and got the walkthrough I needed to weigh my options. No pressure discussions and helped me make the right choice. Finance was easy and again no pressure and got the right addons for my lease. highly recommend working with this team.

BEST CUSTOMER SERVICE! - Happy customer

BEST CUSTOMER SERVICE!! I f you are going to this dealership to buy a vehicle- You HAVE to ask for Andrew Koesel, he is a true professional, it’s about customer service and he is THE BEST! Traveled all the way from Las Vegas to get this beautiful truck from ANDREW!🛻

If you are look for a dealership who really cares about - sakura2016

If you are look for a dealership who really cares about their customers, you should not miss this one. Their manager, Cristina and our sales rep. Guillermo, are extremely nice and work hard to help us achieving our goals. I really appreciate their high quality of work and service. My kids love our new car.

Because I do not drive very much anymore, my sales - Karen (a nice one)

Because I do not drive very much anymore, my sales representative, Nick, suggested that I get my first service done after six months instead of waiting until the odometer reached the point where service would be required. I knew that my first service was complimentary, so I drove back to Airport Marina Honda. My service advisor, Manny, was quite sure that waiting for the vehicle would not be a problem since they weren’t very busy. I went into a comfortable customer lounge inside the showroom and worked on some sewing while I waited. The work was completed very quickly, I received my paperwork, and drove home. I explained to Manny that for anything other than just an oil change, I would probably revert back to Scott Robinson Honda in Torrance for my service because I live in Redondo Beach and can get back-and-forth to that dealership’s service department by taking a direct bus that has stops just one block from home. I enjoyed seeing the video of the undercarriage and engine compartment (glad my filters were still clean). Polite, no-nonsense service department personnel were a pleasure to experience. Sure wish it were more concentrated to have ALL my service done here!

These guys are the best when it’s comes to price and - Glr3369

These guys are the best when it’s comes to price and warranty can’t be beat. I recommend to all looking to purchase a Truck.

I struggle with dealerships but I have found KM Kia to be - Patti

I struggle with dealerships but I have found KM Kia to be honest and respectful of my needs and time.

Excellent customer service, did not wait long for service - dougjessflores

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process.

Dealership is extremely clean and Well organized. - joeb

Dealership is extremely clean and Well organized. Service writer Chris kept me informed all throughout the process. Service was done correctly and in a timely manner.

Absolutely top notch customer service… that service team - 6SDFSD96

Absolutely top notch customer service… that service team is next level. You guys deserve raises… promoting… bonuses… you truly are making the interactions that bring customers back again and again. You are my go to guys for anything service related from here on out. From management all the way down the chain… you’ve earned my respect. Thanks again for everything you do.

Raj was great! - jewellotc

Raj was great! I will definitely use CarMax for future purchases! It was easy and quick, even the return process was awesome and getting a replacement was fast!

Everything went smoothly, the car sales man I worked - Marie

Everything went smoothly, the car sales man I worked with, I believe his name was Micheal was great.

Very customer friendly, especially Gerardo. - Marycconnick

Very customer friendly, especially Gerardo.. very helpful in arranging logistics for dropping off rental car.

Salesperson did a good job. - Freilach

Salesperson did a good job. The Carmax software kinda sucked. Multiple systems didn’t talk to each other and some data was asked multiple times - for the same system. Not efficient.

No pressure to buy. - Charm

No pressure to buy. Very kind people working at CarMax. Rene was always considerate as he answered my many questions. This was my easiest car-buying experience ever!

Clean, took a long time for the paperwork, low ball trade - ravjit

Clean, took a long time for the paperwork, low ball trade in which was lower than even blue book. Very disappointed and will let people know.

Very satisfied with the way we were treated very helpful - adr0442

Very satisfied with the way we were treated very helpful with the information that we received good customer service

My sales woman, Trinity was great. - vochatzerchris

My sales woman, Trinity was great. Made the process easy and fun. You should give her a raise

Staff awesome. - Yel

Staff awesome. Explain the process, history of used car. I ll recommend to my friends

Yoana did amazing at helping us choose the car that would - bhuerta1

Yoana did amazing at helping us choose the car that would work best for us. She answered every question we had and made the car buying process easy!

Our salesperson was very helpful and kind … everyone - mustangmichele

Our salesperson was very helpful and kind … everyone actually who helped us was very nice to help get my daugter get her college car…Thank you!!

A Smooth Ride Starts With a Great Salesman Dustin - Michael Gallagher

A Smooth Ride Starts With a Great Salesman Dustin Martinez, Thank you for the outstanding job you did helping us purchase our 2024 Honda Accord Hybrid yesterday. You took the time to listen carefully. You checked more than once to be sure you understood what we wanted. That attention mattered to us. You addressed our needs directly and clearly. You negotiated a fair price and kept the process straightforward. We felt respected throughout and never rushed. Your professionalism and care made the experience smooth and positive. We appreciate your effort and your follow-through. Thank you again. Michael and Diane