2,910 California Used Car Dealers

Seamless from start to finish. - rosaliedosik

Seamless from start to finish. Salespeople answered all my questions, and I left the dealership with a car I absolutely love. HIGHLY recommend them.

Better experience than I was expecting. - Linda

Better experience than I was expecting. Larry helped me through the paperwork with patience, clarity and humor. He even entertained me with card tricks and drawing as the car was getting cleaned and ready to go. Very pleasant time here. The whole staff was great.

Friendly Flor help us with a smile on her face. - anntannitad2013

Friendly Flor help us with a smile on her face. Make everything easier. Will come back if I need another car.

I am over-the-moon about my new car and the ease of - Dakota

I am over-the-moon about my new car and the ease of purchase. All staff were responsive & helpful. It was great to be able to get EXACTLY the car I wanted...no compromises.

Service department is friendly and efficient. - Andreatetz

Service department is friendly and efficient. They always take the time to answer all my questions.

From start to finish… Excellent service. - tweetyhurd007

From start to finish… Excellent service. I have no need to go anywhere else. Great job

The process was fast and smooth, Amazing people and - Michael Mackenzie

The process was fast and smooth, Amazing people and friendly, they are not pushy. I definitely will come back for the next vehicle.

Love this dealership! - lourdesbridenbecker

Love this dealership! Leadership (Yonic in particular) is on point! Integrity, honesty, commitment to customers (not profit), and absolute fairness speak volumes! And Ella, too, is great! Great job!

Service representatives are friendly but there are too - EU

Service representatives are friendly but there are too many people needing service. Though I was able to get my car fixed within the afternoon, it can take at least a week to find an available time to drop off your car.

I worked with Sales Associate Gavin and Manager Simone to - heppa1x

I worked with Sales Associate Gavin and Manager Simone to purchase a used 2023 Camry. I verbally denied all optional packages, but my sales contract included both Sky Force ($1495) and MVP VSC Vehicle Protection Plan ($3600). I completed a Service Contract Cancellation form in regard to the Vehicle Protection Plan, and I am hoping to receive full reimbursement. But I am told the Sky Force (vehicle tracker) is installed on the vehicle and is not optional. My contract wording states: "The following goods and services ar e NOT required as a condition to obtaining financing terms for the purchase of the Vehicle. Optional Theft Deterrent Device(s) :(1) Sky Force SVR Used. In speaking to Simone, I am not given the option of cancelling Sky Force. This dealership has a Better Business Bureau (BBB) rating of D+.

I arrived half an hour early for appointment. - jmahekeya

I arrived half an hour early for appointment. When my car was brought out after service, service rep did not come to advise. I was out and saw my car parked outside. He got my paper work and made wait another 30 minutes while serving other customers. I also saw him on his phone sending text messages while I waited. I felt disrespected. I have chosen to seek another dealership for service because of this experience. Thank you.

Arnold our service advisor is personable and listens - barbef

Arnold our service advisor is personable and listens well. The dealership is clean, welcoming, and efficient. The appointment was made so that a loaner car would be available, and it was.

I had a routine service on 9/30/25 and Tom Anderson told - peggylee168

I had a routine service on 9/30/25 and Tom Anderson told me that I have 2 recalls which need 2 days to fix them and just schedule it as the parts are available. I schedule the recall service on 9/30/25 and dropped off.my car. The technician told me only one recall can be done today because inly one part is available. But then Tom Anderson called and said the parts are not ready and I need to pick up my car. It was waste of my time and it was unefficient and unprofessional from Toyota service department.

I visited Bakersfield Hyundai on August 2, 2025, and - Claudia.

I visited Bakersfield Hyundai on August 2, 2025, and experienced clear bait-and-switch tactics. Two vehicles were advertised at fair prices online, but when I asked for quotes in person, both had $5,000 markups before taxes and fees, with no explanation. • 2025 Palisade Calligraphy FWD • Online Price: $50,879 • Quoted Price (pre-tax): $55,879 • VIN: KM8R74GEXSU906692 • OTD Price: $61,331.78 • 2025 Palisade SEL Premium FWD • Online Price: $43,705 • Quoted Price (pre-tax): $48,705 • VIN: KM8R44GE0SU934509 • OTD Price: $53,519.93 They also copied my driver’s license without permission and asked for my full address just to give a quote. The Calligraphy I came to see wasn’t even available — the manager had taken it home for the weekend. These practices are dishonest, invasive, and unprofessional. I walked out and will never return. This behavior damages the Hyundai brand and misleads customers.

Friendly employees. - jenash60

Friendly employees. Took care of me immediately and my car was done well before promised

Great experience. - Chris OReilly

Great experience. No messing around. In and out and everything works now. I want to Thank you guys

Jonny was our sales rep very nice guy very helpful and - fullthrottlecc

Jonny was our sales rep very nice guy very helpful and got us in and out and was very informative

I came in without an appointment and they were able to - Sherylb1

I came in without an appointment and they were able to work me in and get my truck back to me quickly. Thank you for your help AJ.

I was very happy with my experience at i10 ram. - Larry J

I was very happy with my experience at i10 ram. My service advisor, Mario, kept me updated, and was professional. I will definitely use this dealership in the future.

Land Rover San Diego sets the standard for this sale and - jdchap1

Land Rover San Diego sets the standard for this sale and service of these amazing vehicles. Their service team is remarkable and the facility is state of the art.

It was a pleasure working with the team at CarMax San - PTC12

It was a pleasure working with the team at CarMax San Jose. Daja made the experience wonderful!

Worst Philip as a manager get him out of there. - panda790

Worst Philip as a manager get him out of there. Need a better manager now

Excellent customer service! - ELIZABETH

Excellent customer service! Thank you Victoria and Omar! I was treated with respect through the entire process, which was seamless. Victoria is super knowledgeable, professional and made the purchase a very pleasant experience. I plan to purchase all my future vehicles here, since they set the bar high for my experience! Thank you, team!

All good. - steven.tiso

All good. Relatively fast. Friendly. Car was ready. Sales rep was good. Pretty much it

A few weeks ago, I inquired, online, about a vehicle on - kitedude

A few weeks ago, I inquired, online, about a vehicle on their website. Almost immediately, Jose Garcia called me and was able to schedule a time for us to meet that day. When I arrived, Jose was there to greet me and had the vehicle on display. He was extremely well versed on the features of the car. The credit application process was very simple. Literally a QR code. During the negotiation process, Jericho stepped in to work on a payment plan that I was agreeable to. Jose suggested that we go on a test drive and I was sold. The gentleman, in the financial department, was extremely efficient as we worked through the financing and paperwork. Jose, and the team, made the whole process very smooth and effortless with his professional and friendly demeanor. All in all, I had a great experience with Jose and the team at Fremont CDJR.

Thanks for the honest reliable service you provide. - res0f0uy

Thanks for the honest reliable service you provide. We appreciated the knowledgeable responses to our questions and concerns.

Great experience at Antioch Dodge. - wolfthorn.hawkridge

Great experience at Antioch Dodge. Appreciate Dean Driver and his counterparts for making things work. They understand how to not be pushy but always available to answer questions and explain features.

The following bait-and-switch occurred on the evening of - kgarza

The following bait-and-switch occurred on the evening of November 7th. I emailed the General Manager to redress the issue and waited ten days for a response; I still have received no response from John Hautman, the General Manager. It is November 17th. On November 7th, a representative from DCH Toyota of Oxnard named Melany (I’m not sure of her last name because she isn’t listed on their site’s website) reached out to us regarding some online inquiries I’ve been putting out. She asked us if we’d be willing to wait for a vehicle to arrive in December. We said yes as we are in no rush. She then sent me a spec sheet of the vehicle, the type that lists all the packages and fees and such. We sent in an offer for that vehicle, the same offer we’ve had a few other dealerships take us up on. She said, in writing, that she would look into it with her manager (Christian Medel), and then got back to us a half hour later with an offer that was an even better price for us. Here's where the issue begins. I then clarified with her, in writing, that we wanted a guaranteed out-the-door price when we arrived there in person—the offer she sent us—with no potential “bait-and-switch” situations happening when we arrived. I had to be crystal clear about this because we’ve been bait-and-switched before and it’s infuriating. She then responded, in writing, (I have screenshots of this message from her) “You can have our word that nothing will change. Finance will offer things to you because that is their job but, on our end, everything is what we told you. Vehicle is arriving in December and in order for us to mark it sold we need a signed contract with the numbers we agreed upon, and we will also take a $2k nonrefundable deposit.” That sounded great, so I reiterated the offer, verbatim, that she sent me for the spec sheet of the car that she sent me to ensure with crystal clarity that I was not going to show up to the dealership on November 7th with any potential situation occurring where the vehicle I was ordering was in any way, shape, or form different than the spec sheet I was sent. She said, in writing, “Yes, please. Come on in.” We then arranged for a 6:30 meeting time. When we showed up, someone in the front directed us to Melany, who sat us down with a Miguel Alacantar (I’m not sure if it’s Alcantar or Alacantar—Alacantar is what is listed on the store website). Having only known Miguel for the brief time we were there, I’d say he’s an awesome guy with integrity—the kind of guy I would want working in sales because he’s candid with customers and up front about how the fine print of the sale works. With Miguel we came to the head of the problem: Miguel explained that the offer we were given by Melany, approved by her manager, Christian Medel, was not actually the out-the-door price of the car for what was listed on the spec sheet (the price and spec sheet that we discussed, in writing, before coming in so that we would not potentially have this very situation occur while we were there). Sure enough, some of the items listed on the spec sheet are actually “extra,” we were told, because they are installed at the dealership, and we would have to be charged more than the offer we were sent, in writing, if we wanted those items. I explained briefly to Miguel that this was the very thing I was trying to avoid, and that’s why I went to painstaking crystal-clear lengths, in writing, to ensure that this would not happen. He took a few minutes to head to the back to address it with Melany and Christian, and he came back with Christian in tow. Rather than address the concern itself, Christian then proceeded to just reiterate the same thing that Miguel told me minutes prior in the very same words: these items listed on the spec sheet, the spec sheet that we clarified, in writing, was what our offer was for, are extra, and the offer we were sent did not actually include those items, but we could pay extra for them if we wanted. No apologies. Just lies.

BMW of Downtown Los Angeles I purchased a used BMW X5 - Dsid

BMW of Downtown Los Angeles I purchased a used BMW X5 from BMW of Downtown Los Angeles and have experienced multiple failures in communication, commitments, delivery, and follow-through since the purchase. Purchase and Delivery Issues • I was told vehicle prices were non-negotiable but that I would receive a full tank of gas and a properly detailed vehicle. • I made a down payment on 8/29, and two days later received an automated dealer email showing a $200 price reduction, which my salesperson said would be credited. • The X5 was delivered on 9/18 (I reside outside of California). The exterior was understandably dirty from transport, but the interior was also filthy—gum on the carpet, crumbs in cupholders, a dirty steering wheel, and an unclean cargo area. This fell far below the promised “detailed” condition expected from a BMW dealership. • I received only one key fob and no key card, contrary to what I expected. Unanswered Calls and Unfulfilled Promises • On 9/21, I called to speak with a used car manager. After being told managers were in a meeting, a salesperson took my call, promised a manager would return it in 10–15 minutes — no one did. • I left multiple messages and emails for the General Manager “Mark.” His voicemail was full, and the name on it belonged to someone else (“Reuban”). I received no response. • My salesperson eventually responded and promised: o A $200 refund check (for the price reduction) o An additional $95 (for the cost of the detailing) o A call from the parts manager to provide a second key fob at cost None of these have been received as of 10/17. Title and Registration Delays • I was told I’d receive paperwork from the California DMV within 10 days of receiving the vehicle. • By 9/25, the DMV confirmed the dealer had not even submitted the title. • Despite repeated follow-ups on 9/26, 9/29, and 9/30, the DMV and my lienholder both confirmed no title had been received. • On 10/2, I began daily outreach to both the GM and salesperson. Again, no response from “Mark.” • On 10/10, I made the first payment on a vehicle I cannot register or drive. • The DMV later confirmed the dealer started the process but never completed it. • Only on 10/14 did the DMV confirm that the title was finally received and processed — nearly seven weeks after my deposit. Summary • 49 days since deposit • 25 days since vehicle delivery • 7 days since first payment • 0 miles driven • No promised checks or calls received • Dealer unresponsive The dealer has attempted to blame both the DMV and BMW Finance for these delays, but the DMV confirmed they could not act until the dealer submitted the title. For a dealership that advertises “nothing is more important than our reputation for providing superior customer service,” this experience has been unprofessional and unacceptable.

AMAZING! - babyjosie1223

AMAZING!!!! Go to Miguel Ramos he will help you!!! Such an amazing person. On Friday the 2nd I had went to a dealership Fresno autoplex thinking that they were going to help but they were horrible there I walked out tearing up bcuz I really wanted a car, well that same night I kept looking and looking into other dealerships and I bump into this one and the next day I went here and BOOM! Me and my boyfriend met Miguel Ramos and literally made us the happiest people on earth! Walked out of that dealership with tears but this time HAPPY TEARS!