Awesome - Cherylb
Josh Johnson was an excellent salesman no pressure just a great sales man no pressure and listened to the needs of the driver also got started on the trade in before we even got started easiest car buying experience I ever had
Top Reviewed Specialists At This Dealership
Oil change and alignment - EFDEINES
Went great and the time was very fast with no problems for the short notice or without a scheduled appointment Also the coffee was great.
Hassle free and friendly service - bonnie salazar
I just bought a brand new 2018 Chevrolet Suburban Premier edition from John Elway Chevrolet. This was the first dealership that I have ever been to where the sales people were not pushy. All anyone cared about was making you happy with helping you to find the right vehicle. Everyone was friendly and purchasing the vehicle was made easy. They also gave you a tutorial on how to use all the new technology on your vehicle. They also made sure the car was full of gas and washed before they gave it to me. John Elway's prices are the best.
"Steve Rodriguez - J&JP
We made an appointment for a Saturday to test drive a pickup we were interested in. Our schedule changed and we were able to go on the Thursday before. As soon as he heard our name, he automatically knew which vehicle we wanted to see. His attention to detail made our purchase go super smooth. Thanks J&JP
Commercial/Fleet Sales Manager
Good Experience - RuckUp
The truck is fantastic, some little things need to be addressed but no big deal. My salesperson Henry worked very hard to make the timing work and I truly appreciate that kind of Hustle. Highly recommend!!!!
Sales and Leasing
Sales and Leasing Expert
Great Customer Service and Sales Rep Scott Halpain - SilveradoMan
Scott provided me prompt, informed, clear and concise answers to my questions in every aspect of my purchase consideration.
Researching my potential purchase required direct albeit professional and friendly sales support regarding technical, mechanical, service, expectations and outlook for a new Silverado 4x4.
This was provided at an extraordinary level by Scott Halpain and has earned himself and Ghent my commitment as well as dedication to utilize both as soon as I make the purchase. As I research my options I learn that most dealers are competitive on price and service... customer service is where they are able to set themselves apart. Scott Halpain has done that for hent. Well done. I'll be back soon.
Senior Sales And Leasing Specialist
Used Car Manager
Outstanding Dealership - Tony1964
Carlton Grixby,Kyle Bell, and Steff in finance all made for a fantastic buying experience. They we're all great and made it easy and fun! Will definitely be buying another vehicle from these guys. Steff in finance was exceptional and the best finance manager I've ever dealt with and I've dealt with many.She deserves a big raise. Thanks again to everyone at Ed Bozarth Chevy in Aurora. Anthony Holliman
Superior Customer Service - JWC
Excellent honest service. I am from another state and had to have my Jeep serviced while traveling. Image a appointment and received superior customer service. You cannot go wrong with this dealership. I wish my hometown dealership had the same level of service.
Outstanding Experience and Amazing people - Ashley Kervin
I am giving a score of 5 out of 5 because Spradley Chevrolet Hyundai provided me outstanding service. I was looking to find the perfect vehicle within my budget to fit my family of six because I just had a baby and my 2010 Chevy Malibu (awesome vehicle) just wasn't the right size. John Fillmore (Sales Floor Manager) went out of the way to make sure I had the right vehicle. I at first wanted a Hyundai Santa Fe, but realized a 2017 Chevrolet Traverse was the ride for me (I'm a Chevy girl). Josh Borjan (Sales Consultant) was a joy to deal with and made the purchasing process extremely simple while maximizing the value in my purchase. I would recommend Josh to anyone who is purchasing a vehicle. The financing process went smoothly with Jed (Finance Manager) who was fast and efficient while being a joy to deal with. I just want to extend a huge thanks to everyone at this dealership who made this process extremely easy for both my family and I. On a side note, I live in northern Colorado and took the extra trip just to deal with Spradley Chevrolet Hyundai.
Fantastic - Bdejong2
One of the best, cleanest, and most friendly dealerships I have ever been to. Would highly reccomend. Nick and Justin were great and very easy to work with!
We had a very good experience - jimmy
Our experience was pleasant no big pressure to buy and. We feel we got treated with respect
This is our second purchase
Thank You James
Bought a 2013 impreza - Christopher L Briardy
Kevin was a great sales person to work with. Negotiations were easy and reasonable. He went the extra mile and sent items I left in the car back to me by mail. He was easy to connect with and made the buying process really simple and enjoyable. The finance department moved a little slow and pushed a few extras I didn't want, but not too hard but were also overall pretty easy to work with. I'd definitely go back for a car in future years.
Knowledgeable and Courteous - Bob Highlands Ranch
From the Sales Consultant Sam Anderson to the follow up a week later to another call that all was well. Top Notch. I told them I'll by this Denali but it is going to be four days till funds are available. They held the check till I called. Yes my Credit rating etc allowed this. Thursday I called and said cash it. I had a grounded sensor.. that was fixed ASAP. I was given a loaner at 700 am and had my truck back by 1130 am. This is a great dealership. The drive from Highlands Ranch to Castle Rock is minimal and there are various routes. I am pleased with Medved and would heartily recommend them, regardless of vehicle. I lean to the GMC side of things, but with Ford Jeep Dodge on hand, I am sure you will find a great product and great service. My thanks.
Friendly, welcoming Scott Hartwigsen - Karen L Weinmeister
We are very comfortable at this dealership, they and especially Scott Hartwigsen makes every effort to please and answers any question. The service department follows through after the purchase in the same easy way.
Great experience - Jeff
Can't thank Mike Molliconi and Medved for the great experience I had in ordering and receiving my new Corvette. Mike is very professional and an authority on Corvettes. Also want to thank Sam Mittan Medved s sale manager for all his help.
Excellent - Corvette Mike
Great customer service! I worked with Bart Womack. I’m a 1st time corvette owner and they took the time to show me all the ends and outs of the car I purchased.
Hummer H2 2008 not as described - LasVegas
I purchased for my wife a Hummer H2 2008 from Daniels Long Chevrolet on May 30th 2018.
I am from Las Vegas, so I purchased the car remotely and relied on the listing from their website that provided by Shannon Minnix, Daniels Long Chevrolet Internet Sales Consultant.
Shannon Minnix, who sold me the car, emailed me a link of the listing from their website. the listing described the car as a car with 3rd row seat several times in different parts of the ad.
after paying for the car over $30,000 I received it without 3rd row seat, I tried contacting multiple times and address the problem, but always transferred to different managers (Dondi Coon- Internet Sales manager, Mike Manning- general manager) that eventually ended up with voice mail and no one ever contacted back or tried solving the problem.
The main reason it is extremely important for me is because I have 3 little kids, and all are using car seats, this car is replacing my Toyota sienna so 3rd row seat is essential for me.
I am extremely disappointed and I feel ignored, have no other choice, but to go to small claims court to fight for my rights.
I truly wish it was all took care differently as I'm only asking for an answer: why I haven't got what advertised and what I paid for.
Fast and easy - Amanda49
I went into the dealership already knowing the car that I wanted to test drive. Zach Vaught Got me right in the car I wanted and was patient with me while my husband and I installed our car seat for the test drive. He was very knowledgeable and was not high pressure. I’m very happy with my new car!
Great experience when buying our truck - cjb
Rich was great to deal with - no hassles at all, and he even found us a better interest rate than our credit union. We were in and out of the dealership with our new (used) truck in less than an hour and a half. Not only will we go back to buy our next vehicle, we will refer everyone we know who is looking for a vehicle to Rich.
Gregg & Carrie Baldwin
Worth the drive - aworldadventure
We drove an hour to go look at a vehicle they had on the lot and after such a positive experience with everyone there, we would gladly make the drive again if we needed another vehicle. We highly recommend them. They are professional and not pushy like typical sales people.
One of a kind - MattSbt
I recently puchased a Chevy Silverado from Dellenbach and had an incredible experience. Not only did they fix some chipped paint that was noticed after I purchased it. They diagnosed an engine issue the first time I brought it in and saved me 1000s. This was the first car I’ve purchased in my life where I felt like I lucked out. I will be returning for all my future vehicles
Absolutely the worst car buying experience ever. - Jon Snyder
They came down on the price of the vehicle that we agreed too. I receive the paperwork to sign to look at what we agreed to and of course they stack a $771 dealer handling fee which brings the price of the trade-in down to $1729 from $2500. This Jeep was for my wife so I wasn’t going to lose the deal over $771 and go back-and-forth between them asking for it to be removed just wanted to be done and get the car and leave. I financed the Jeep to help the dealership out also so they could make money on the back end. I did this as a favor only because I was a cash buyer and I have already paid the vehicle off the very next day of purchase.
I explained that the right side of the AC was not working and the AC was making a noise, The use car manager Chris then looked at me and his guy and said I cannot believe they xxxxx missed this in the inspection. I also asked for the car to be detailed because you could see there was something on the roof that would not rub off. This appeared to be from someone replacing the windshield and asked for to be removed. They agreed and gave me a piece of paper to bring the car in for detail to get it buffed out. I explained that the passenger mirror was broken and it would need to be replaced they said no problem. I decided not to wait for them to fix the AC and I would come back to pick up the vehicle in a little while. I tried to call my sales person while I was at Drive in Auto Sound picking out a radio for the vehicle and he did not answer instead someone else picked up and said that he left his phone in service. I called the used car department to speak to him and asked for him and no one knew where he was. So, I decided to leave a message with the gentleman who picked up the phone who did not give me any attention while I was speaking I explained clearly that the salesman had left his phone in service and I was trying to reach him and the gentleman asked me on the phone what are you talking about service has your phone and I said no sir and explained again and was hung up on. I called back and asked to speak to a Manager so I could explain what I needed done. Someone picked up the phone and said hey this is the guy that cussed someone out a second ago. I was really insulted and spoke to the manager Chris. That is a great excuse on why to hang up on someone I explained to the manager and it did not happen in any way shape or form. I asked him also to pull the call. I explained the situation and explained I needed a photo of the dash because that model vehicle had two separates dash assemblies and I needed to see which one so I could choose the radio he said he would personally send me the photo right now no problem and apologize for the last guy who hung up on me saying I was cursing at him. Which I did not and that did not happen whatsoever. 1hr later I was still standing and drive an audio sound I did not receive the photos of the dash. I called back a couple more times and finally over an hour and a half later I received one blurry photo of the dash from my sales person not the manager who said he would take care of immediately. This pic came in after I had given up and left.
I came to pick the vehicle up later that day and drove off on my way to get the custom radio put in the vehicle. I have the radio installed and home. The next day I left the house and starting driving down the road on my way to Denver with my family and the vehicle electronics started to go completely crazy in the vehicle. I called back up to the dealership made an appointment to get it corrected they said they would look into it and diagnose the issue. Issue turned out to be a manufactures recall that was not done on the vehicle before purchase. They intern brought the vehicle to jeep at my request to get the issue resolved. I picked the vehicle up two days later and it seemed to be working just fine. I noticed that they did not put the oil change sticker on the vehicle like I requested because they did an oil change on it and they had not fix the mirror or cleaned the vehicle on the roof as I requested. I scheduled another appointment brought the vehicle in and request of the Mirror be replaced as agreed, the detail. They had ordered the wrong part so I had to bring the vehicle back another day. I decided to leave the vehicle with them to get it taken care. I came to pick the vehicle up later. The very next day, the car was still not completed but my wife needed it to go to a Doctor’s appointment the next morning so the manager of the Recon department decided to follow me home and deliver the jeep with someone else driving my jeep while I drove my car. Well the person following us decided to make a right when we made a left. The Manager Eric and I sat in front of my house for a half an hour while he was unable to get in touch with his employee or anyone that could locate him. The manager then left my house and his employees showed up over an hour later with my vehicle. I was so happy they had time to joyride and test my vehicle for an hour while I could do nothing but stand there waiting for it.
They diagnosed the issue with the car not shifting properly as a differential mount. I then looked at All Data (The Same System They Use to Look up Parts) and was unable to find a part for this model that was a differential mount. I called my shop and ask my tech is there a differential mount on this model vehicle that I failing to find. He stated there is no such part on that vehicle that would be a differential mount. I then called the Jeep Dealer and asked about a differential mount on his vehicle and a price to get it repaired or replaced. They stated there’s no such part on that vehicle the vehicle has a trans mount and that sounds like the issue from what I’m describing. I asked the price to replace the trans mount and they said 199. I was quoted over $300 at this Mike Maroone to get it replaced.
Then I drove the vehicle back up there to finally get the mirror repaired and the oil change sticker and the vehicle detailed. They refused to detail the vehicle stating they didn’t agree to this and they tried to get the gunk off the roof as I requested at purchase stating they don’t remember agreeing to that and they were unable to do it. They did however replace the trans mount on the vehicle at no cost but to quote me $300 to get this repaired on a part that is $55 and to be over $100 more than the Jeep Dealer is ridiculous.
I then went inside and asked to speak to a manager and I did and explained my issue and he said he would reach out to me either way within 45 minutes it is now been well over 12 hours not a phone call back. I also called the North Store twice to speak to the General Manager and was told that both times they put a post it note explaining the issue and he would give me a call back as soon as he could. I have yet to hear from anyone being the GM or any manager. First call to the GM was 1 week ago and the next was the day I picked the vehicle up for the last time.
I was told by Chris the used car director that he was xxxxx disappointed that they missed these things in the recon inspection which is very funny because next I was told five minutes later by the Recon Manager that they would not to fixed these issues anyway as they were not a safety issue.
I would highly recommend not buying a used vehicle from these guys because it appears they just semi polish a vehicle, a trade-in or a wholesale piece and stick it on their lot for a high price retail. They do not do a good inspection on used vehicles in my case at least and after I test drove the car I turned in two weeks later they had not fixed the issue on my trade either.
Stating they could retail my car for $4500 when MMR on it is $2500 but decided to place the car for sale at $7995. I understand trying to retail something and the asking price is not the price you will get for it always but don’t lie to me and tell you price the vehicles and you are going to ask $4500 for it tops while doing an appraisal to talk me down on the price I would ask for a trade.
Car Buying Made Easy - Shannon Winkelman
We bought a Jeep Grand Cherokee here. We came in late in the day, approximately 4:30. Matt Leo was so incredibly helpful! He met us at the door with a handshake, listened to what we were looking for, and took us out to show us what they had. We narrowed it down to between a new and used vehicle. Matt gave no pressure to buy the newer vehicle, just answered our questions and told us pros and cons of each. He stayed far later than their closing time to make sure that we were satisfied with our experience and the sale. Once the sale was complete, he didn't give us the bum rush out the door so he could go home. He made sure that we were familiar with every aspect of how to operate our new car with all of its features and answered any questions we had. I highly recommend this dealership and, in particular, Matt Leo to anyone looking for a great car buying experience!
Boughtout léase - Ramirez222
Worked with chris Passio it was great to do so very profesional helped us do a lease buyout would defently recomend anybody who needs a new car to check Auto Nation North over all great team
Service: None. Bill: Big. - MountainMan
Several years ago, I took my new-to-me vehicle to Hudson. Two days later without vehicle, the bill included $300 for a new keyless entry antenna. Took to Lakewood dealership and learned that no new part was installed and received the service and part for no-charge warranty replacement. This year, went in for a fluid leak. Two days later without vehicle, charged $75 for no leak found. Leak in window washer fluid reservoir is obvious. No service provided by Hudson. Absolutely a FRAUD.
Ed Bozarth treats you like family!!! - Kaylie
I highly recommend Ed Bozarth. My salesman was very knowledgeable on all the makes and models. When I chose th 2018 Colorado, he made sure I knew the vehicle top to bottom and inside and out before I left the lot.
Friendly and knowledgeable assistance - Moparfan
We recently traded vehicles and found Aaron to be especially helpful in the process. Aaron was knowledgeable of the product and attentive to all of our questions and concerns. We’ve greatly appreciated Aaron’s follow up contact regarding our satisfaction with our purchase as well. We would gladly work with Aaron again for any of our future needs.
Horrible customer service - CO-girl
Very rude staff especially the manager Travis. He was extremely rude and told my sister and brother in law to go to pueblo next time for their service after they showed him a picture to prove that something was taken out of their car. (They have had this issue before so they always take a picture before dropping off their vehicle.) the manager also tried to shove a twenty in my sisters face to get her to drop the issue. Will never ever go to this place or recommend it to anyone EVER!!!!!!!
This dealership really messed up my truck - ChryslerNoMore
This is going to be a long one...
I am a consulting forester from East Texas and was in the area last July performing inventory and analysis data collections in the National Forests surrounding Salida, Co. I usually refrain from having my vehicle serviced by any dealership due to the price, but was left with very few options as I was so far from home and just wanted the truck repaired correctly and quickly (looking back now, 0 out of 2 of those criteria were met). My breakdown happened on July 4th of all days, so I was very understanding that they didn't really get a chance to look at it until about a week after dropoff, and really didn't mind that it took 3 weeks to get the truck back (the truck "needed" a new transmission). Because I had work to do in the Uncompahgre NF while my truck sat, I rented a vehicle, hired a taxi company to take me to Gunnison to retrieve that rental vehicle, and was only out 5K for the transmission and about 1K for rental/taxi fees. All good, the truck had about 180K miles on it and I was driving at much higher elevations and steeper slopes than what the truck was used to. I had accepted the new trans. that came with a good warranty as a cost of business. Upon picking up my vehicle, I was assured by Danny (last name redacted) that if anything should go wrong with the transmission, I could go into ANY dealership, and they would fix me up.
Fast forward to April 23, 2018, about 9 months and less than 20,000 miles on the new transmission: I'm back in Texas and broken down on the side of the highway...in the middle of nowhere. I had my vehicle towed to my local dealership as it appeared that there was a problem with the transmission. Upon inspection by the good people at Mike Perry Chrysler Jeep Ram in Nacogdoches, TX, the technician who installed my transmission in Salida failed to properly tighten the bolts connecting the transfer case to the transmission. In fact, a couple of the bolts were missing altogether. The result of the botched "repair" by Salida Town & Country damaged the new transmission and transfer case beyond repair. No problem, I thought, the warranty will surely cover this foul-up...boy was I wrong. Apparently Chrysler warranties only cover parts, not installation errors; they leave the dealership that did the work to decide whether or not to make things right. I know... Now we are about to start getting into some numbers; namely how much, in USD, this dealership has cost me. I wont be including any time lost trying to get ahold of the people that work at this dealership (including the owner himself), just what I actually had to pay for walking into this dealership. I'll do some rounding to make the math easy:
$5,000.....initial repair (I think it was actually $5,300, but we're rounding)
$1,000.....initial 3 weeks rental car fees/cab fare (at least)
$8,000.....transmission #2 and transfer case
$2,000.....6 weeks of rental car fees in TX
That totals 16K, and you may be wondering: "why did it take 6 weeks to repair the transmission and transfer case the 2nd time?" Well, hold your horses; this is where it gets really humiliating for Salida Town & Country.
I called Salida Town & Country to let them know what was going on as soon as the second breakdown occurred. I spoke with a young man (name redacted), who informed me that Danny (the man who I dealt with in 2017) no longer worked at the dealership, but that he would let his manager know and that he would get back with me. Good thing I didn't hold my breath. I tried several more times and was put through to voicemail; many more times. I really wish I would have kept track of the number of times I called and the number of voice messages I left for these people. I left multiple messages for 4 different employees over the next month and a half with only a couple call-backs. Our conversations were always brief, apologetic, and full of it ("we are still trying to get ahold of your dealership"). I sent emails with zero responses; I even sent them pictures that the Texas dealership took of all the damage (some are included at the end of this post). The service manager at the Texas dealership even tried to get ahold of the Salida dealership on my behalf with very little success. After weeks of pure frustration, I finally decided to get Chrysler Corporation involved; of course the "complaint department" is just some call center that's located who knows where. My first conversation with them led to the young lady putting me on hold and calling Salida Town & Country herself. I waited for 10-15 minutes and was then told that she did make contact and that the two dealerships were in communication with each other and "the ball was rolling." (This is what Salida T & C told Chrysler Corp.) Immediately after having this conversation, I called the Texas dealership and was told that they hadn't heard from Salida T & C at all. Probably not a good sign that a Chrysler dealership isn't being truthful to Chrysler Corporation. It was 6 weeks after the breakdown when I finally just started bugging the receptionist non-stop and wouldn't accept "he's in a meeting" any longer. I literally called and called and called and called and finally got a call back, and was told that they would not be helping with the repair because the bolts should have been checked during regular maintenance. I almost laughed...almost. You mean to tell me that checking the transfer case/transmission bolts for tightness is considered regular maintenance? And why should I have to check your technician's work after I pay double what any non-dealership mechanic would have charged? And why did you wait 6 WEEKS to bear this news to me?
So, I feel like I was strung along by the folks at Salida Town & Country. Had they at least had enough spine to tell me up front that they had no intention of standing behind their work, at least I wouldn't have had the rental car fees and headache of calling them every other day for a month and a half. Down here in Texas, we call that chicken-youknowwhat (rhymes with chicken-split). And if you made it this far in my commentary, know that I waited a couple weeks so this review would be less scathing. And I do plan on sending a copy of this review to the BBB, Chrysler Corp., and anyone else I deem needs to be warned about Salida Town & Country's complete lack of professionalism and human decency. Pictures of the botched replaced transmission are included below:
Don't Mess With Texas
CF, Certified Arborist #TX4320-A
Lack of interest in my business. - in4aride
If I could give no stars I would. This dealership has been the biggest let down from day one.
I have tried purchasing 2 brand new vehicles from them, simply to be ignored and blown off by sales staff too busy chatting with themselves and on their phones. With over an hour each time spent trying to look at trucks, I purchased the vehicles elsewhere.
I tried taking in two vehicles for service. It was like pulling teeth to get anyone to offer any help on the first truck, the only reason it was serviced there is my wife doesn't care for the drive to Junction just for truck servicing. However, it will no longer go there after today. Where I went back in with the other new truck I had to buy in Junction, to try and get it serviced. A simple oil change, rotate and balance, nothing special at all, half hour worth of work. I stood around and waited to be greeted, until finally I was asked, rather short and rudely, "Do you need something?" Obviously, I didnt park my truck in the service bay, come stand inside, in front of a service just for fun. But I simply replied I needed service on my truck, LOF/Rotate. I was laughed at and asked, "Do you expect that now?" Well, yeah, generally thats how service works. - Yes, or I can drop it off for the remainder of the day if that works better. I was laughed at again and told being a new truck not in the system, they wouldnt touch my truck unless I set up an appointment where they could have it for the full day.
So here we are, I have tried spending in excess of $100k in their shop, just to be laughed at, ignored, or turned away. So my vehicles will no longer see their lot, and I wont waste time going back for the next truck we are looking to purchase. If you value your time or customer service, avoid this shop.
Accessories manager/ Customer Relations Manager
Used Car Director
Sales & Customer Satisfaction