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Easiest vehicle purchase ever. - MSchlegs
Angel and Joel were absolutely amazing— it was the easiest, quickest transaction and we are thrilled with our truck! Everyone was kind and helpful from the moment I walked in the door. Would recommend them to anyone.
Top Reviewed Specialists At This Dealership
Sales & Customer Satisfaction
Experience Feedback - Chevyownernow
Henry was very helpful with questions and price management. He provided patience and allowed us the time to make our decisions based on a test drive.
Sales and Leasing Expert
Sales and Leasing Consultant
The salesperson , Rob Wright was so patient - Leslie
Rob Wright was so patient because I was not sure which Chevy I wanted so he showed me what he had and let me test drive my choices even showed me different colors . I felt he listened to me a woman, and gave me respect. Would recommend him to any one who would like to either eliminate a selection or to solidify your choice. Great dealership and helpful personal.
Andre was very courtesy and professional. I felt like... - mmgchi1974
Andre was very courtesy and professional. I felt like Andre and his team were working for me and helped me according to my situation. I would definitely recommend Century Chevrolet to family and friends!
Incredible Integrity; You Don't Hear Stories Like This Often - steamboat-resident
Buy your used vehicle from Cook in Steamboat, Colorado! Be sure to ask for Wolf, their best Salesman. Here's why:
I purchased a used Chevy Silverado High Country which ended up having some issues. Wolf was our sales rep and he was wonderful in every way - expert on all the features in the marketplace - and his guidance was spot on because we LOVE the vehicle. Wolf even arranged to have the vehicle stored the vehicle for a few days because it was a gift! He also came in on his day off to execute the deal so I could give the gift on time.
The most notable part is that we discovered a couple of issues immediately (not 1,000 miles or several months later, but immediately). Wolf was on it - attentive, responded to text messages right away - he wanted to make sure we were taken care of since we had just spent money with him. The owner of Cook got involved and provided immediate approval for his people to do a full, costly repair. I did not have to plead my case. They did the right thing, even though they legally didn't have to. Also, Wolf got us a loaner vehicle, which I did not expect them to do since we were not paying for a service call.
A side note - we have always had our Suburban serviced by their Craig Cook location - they are excellent - they fix it right, and they don't overcharge. Buying a used vehicle, we experienced the same integrity/professionalism.
Ed Bozarth treats you like family!!! - Kaylie
I highly recommend Ed Bozarth. My salesman was very knowledgeable on all the makes and models. When I chose th 2018 Colorado, he made sure I knew the vehicle top to bottom and inside and out before I left the lot.
Was very satisfied with my sales assistant and everyone... - Mike
Was very satisfied with my sales assistant and everyone there. I was in and out within an hour. This is my 3rd new truck I’ve bought from Spradley and I’m sure it won’t be the last.
Great service with fast and friendly people! From the... - McClure Concrete
Great service with fast and friendly people! From the time you drop the vehicle off you’re notified of the progress all the way to the finished product. Price is fair due to the job being done correctly the first time. With GM parts.
Oil Change - George
My wife dropped off her car and used the courtesy shuttle to get a ride to her work location. Everyone was very courteous and helpful.
Great experience at Purifoy with salesman Bart Womack.... - Peteym
Great experience at Purifoy with salesman Bart Womack. First vehicle purchased in 15 years. No pressure, got a great deal. Local dealership a big plus.
Very disappointed with the service. Took over 2 1/2 hours... - Sanchez
Very disappointed with the service. Took over 2 1/2 hours to put a new tire on my car.. no communication at all from anyone
11 cars and 4 motorcycles and I have never had such a... - anthonyvigil1
11 cars and 4 motorcycles and I have never had such a terrible experience. After being left in a break room for 2 hrs for finance to finish my paper work without being checked on once I decided to take my $ elsewhere. Only to be followed into the parking lot being cussed at by "CJ". Unprofessional clowns. Don't but anything here
Fantastic dealership - Jw
Very good group of people.
Ron & Eric is very knowledgeable and a great group of people to work with they made buying our new (used) ram truck a real pleasure thank you
Disappointing - Holly
Leased a new truck. Matt, our salesman was great with the upfront bargaining. However, my son noticed white spots on the top of the hood. Matt said they were paint spots and would come off. They were actually rock chips. Either Matt life or had no clue. He wasn’t knowledgeable about the vehicle at all. Got the clear bra on before chips could be repaired. My son called Matt and the GM... it’s been two weeks and still no return call. Then my financing got screwed up and I have to drive all the way to sign new papers. Daniel in finance has called me several times. The follow up service is horrible and extremely disappointing. Buying or leasing a new vehicle should be a wonderful experience but I’m frustrated and not excited at all about my new truck. Will never go back to this dealership again and would not recommend at all!! I thought Med Ved was bad when I bought my Avalanche 13 years ago but Ed Bozarth... you blew them out of the water with bad customer service!!!!
Spent $600 for 2 replacement keys, they couldn't figure... - Tom
Spent $600 for 2 replacement keys, they couldn't figure out how program them, had to pay for them anyway, this took 3 weeks. When I went to tow it home, my friend and I asked an employee there to help us push it on the dolly and said no, he had to help a customer.
He said/He said - but yet I'm out $900 and have a problem - TimOBrien
Please read this in its entirety and decide for yourself whether you wish to do business with King Chevrolet.
I have a 2006 Impala LTZ that has been a great car for many years. About 1 year ago, I had the oil sensor fail and I attempted
unsuccessfully to replace it myself. In the process I shorted out the 'body control unit' which I understood to be a dealer only fix.
Therefore, I towed my inoperable car to King Chevrolet.
It took over a week and in the process I had a few conversations with the service manager. I requested that he please replace the
oil sensor and change the oil and filter as well. It was a hefty bill, but worth it to get my car working again.
Jumping ahead several months my next oil change came due and I took it to a local shop very close to my work. I was called by
the shop manager and asked to please come inspect a problem they found. When they unscrewed the oil plug, it came out stripped and
number of broken heli coil threads came out with the plug. In short - somebody previous to them had stripped the oil pan threads and had attempted put in a heli coil to fix it. This second shop manager was very concerned as to whether he could install a new plug and have it seal and hold oil. Thankfully it did. But it's only a temporary solution for a major problem.
A couple days later I called King Chevrolet and spoke to a manager of the dealership. This person assured me they would address the problem and I just needed to bring the car back.
That day I received a call from the service manager, the one I initially worked with and he told me that he had no record of making an oil
change during the first service visit and the stripped oil pan was nothing they were responsible for. However they would fix it for the estimated cost of approximately $900.
I told him that I had specifically asked for the oil to be changed as part of the initial work to address the body control module problem and he again stated, they have no service notes that they had
actually changed the oil. I took the car from King and no further payment was made for their 'diagnostics' work of the stripped oil pan.
So, in summary, I brought a difficult car repair to King Chevrolet and they did get my car working again, for which I was grateful. However, upon further service work (an oil change) I discovered a stripped oil plug and a very shoddy repair job, which is now a very expensive fix for me to incur.
I cannot absolutely prove that King Chevrolet damaged my oil pan, but I certainly did asked them to change my oil, and according to the duration of my oil reset light, it appeared I actually had fresh oil in the car.
In turn, King's service manager is stating that this damage is not theirs and they have no proof that they actually changed my oil as part of that initial service work.
So, I'm out another ~$900.
So I ask you the reader, is this the sort of place you wish to do business with? I have decided most certainly to never give King Chevrolet my business again.
Tim O'Brien - Longmont
Bought a 2013 impreza - Christopher L Briardy
Kevin was a great sales person to work with. Negotiations were easy and reasonable. He went the extra mile and sent items I left in the car back to me by mail. He was easy to connect with and made the buying process really simple and enjoyable. The finance department moved a little slow and pushed a few extras I didn't want, but not too hard but were also overall pretty easy to work with. I'd definitely go back for a car in future years.
Poor customer service - Wiggins
We purchased a 2019 Chev Equinox 3 weeks ago and have had nothing but issues with Ghent.
The vehicle had a few minor hail dents and they were repaired as agreed with our purchase. When we picked up the vehicle it hadn't been polished. There was still polish all over it. The sales manager mad a big production of going out to look at the vehicle but then concluded that it indeed needed to be detailed again. All they did was wash the vehicle. My husband went back to have the oil changed. Well, guess what? You have to have an appointment. This is a real issue as we live over an hour away from the dealership. Every other dealer we've dealt with you drive in and the service department just takes care of it. Very disappointed. We had purchased a couple of other vehicles from Ghent and had the same issue. Never again.......
AVOID AT ALL COSTS! - KAT
Normally I don't write long posts, but I wanted to tell about my experience with Mike Maroone Chevrolet (north) to serve as warning to others. I took my Malibu in last Wednesday. for a repair to the shift assembly. They said they couldn't get the part til the following Mon. Fair enough. I told them we were going out of town the next day and wouldn't be back til Sat., so it was no problem for me. The tech said it would be fine to leave the car there. I return Mon to pickup my car and find my right front tire SLASHED! Not a nail, not leaking valve stem- SLASHED. Our car had no spare so they had to order it. Tues I get a call saying they missed the cutoff time to order the tire so the car won't be ready til Wed. I'm irked but that's also understandable. Fast forward to today (Wed) We go to pick up the car and they want to change us $400 for the tire! We calmly explain that they damaged the tire (I doubt it was vandalism as our car was in the middle of al line of new cars). The poor tech couldn't reach a manager (it was 6 p.m.). He finally reached the service manager who said we'"gave them permission" to put the tire on plus the fine print on the last page of the service agreement states they're not responsible for anything that happens to the car. We again explained it was fine when we left it and your tech did the damage. They proceeded to say " if your car got hail damage while at Walmart, would you expect them to pay for the repairs?" WHAT?! Bottom line-they refused to pay for the tire which was damaged while the car was in their care. We're out $400 and we were basically told "too bad." Now I've said all this to put out the warning: AVOID MIKE MAROONE CHEVY! USE AT YOUR OWN RISK! And watch out for the fine print! Even tho it was their fault we ended up paying for it. Please pass this on. I'd hate for this to happen to someone who had to choose between getting their car back and buying groceries!!!
Was a great experience. He was very knowledgeable and... - Bill
Was a great experience. He was very knowledgeable and work with me on getting a great price on my truck. They make you feel like family.
Service - Bill Lambdin
I've had excellent service at Dellenbach's for 24 years. They give me discounts and don't even charge for some minor services. Bill Lambdin
don't take your car here for service - Jack
My wife took her 2016 Chevy Malibu in for an oil change. Next morning there was a 3 x 4 oil slick under the car on our brand new garage. They offer to bring the car in and fix it then deliver it to my wife's work. They also are going to send someone out to get the stain off the garage floor. So far so good right. Car gets delivered to the wife with oil stained finger prints all over the inside drivers door panel. I still have a 3 x 4 foot oil stain in my garage. You pay more to take your car in to the dealer thinking your getting the best service but this place doesn't beat jiffy lube for 1/2 the price.
Purchase of Toyota Highlander - Chickenlady
Ed Walker was very patient and helpful.
He was through in educating us on features of new vehicles. Would recommend Ed Walker again. also, look forward to service at this dealership.
Classic bait and switch - andremorales373
Andy ( Andrew) and Chris what a waste of time,they claimed they would give me the best deal to avoid going to Denver to purchase a truck. The listed price was $11,694 in the end they dropped it a whole dollar to add$11,693 and added about $5000 of warranty coverage I never asked for, classic bait and switch. Super unprofessional, in the end Andy got a little loud at which point I said I'm not getting combative why are you and walked out.oh and they are part of Phil long dealerships,so maybe the drive to Denver is worth it. Also just found out the truck I was looking at was in accident they mentioned, overall very unprofessional.
Wonderful service from Chuck W - Sporty
I felt very comfortable buying my Jeep Cherokee from Chuck Wytias. He is knowledgeable,
Professional and not your “pushy salesman” it was a very relaxing experience. I have friends
that have recommended him and now, I will definitely recommend him. I’m very satisfied with
my new Cherokee.
I got my new SUV Danny my friend is a wonderful guy - SNOOPY234
I had a great experience with Mike maroone Chevy south my sales person Danny faul is a awesome sales person and a awesome friend. I got the SUV I wanted for the price. Overall it was a awesome experience
Avoid at all Costs - An Honest Review
My experience at Auto Nation – Chevy North could not have been worse. Been a Chevy/GM guy for a long time. Can't do business with this particular location ever again so this may be it for my 15 year run with GM.
What happened: Purchased a used GMC Yukon Denali private party. Wanted to know what kind of shape the vehicle was in so I brought it to you and ordered a 125 pt used car inspection and complete detail. Total bill came to $462. Fair deal.
Brought the car in Oct. 9th at 7 a.m. Called at 5 pm to see if the vehicle could be picked up. I arrive at 6. The keys to the vehicle were missing. I wait for an hour while my service associate and his manager dig my license plate out of the trash (no joke) and locate the keys. We come to realize that the detail team was under the impression that this was a trade in vehicle and not a personal vehicle. At 7 pm, I'm shipped out the door with a missing receiver hitch cover (it was removed and misplaced, too) and...68 point inspection? I don't know what I got. I had to ask for it after I was already out the door. My associate tells me he'll get me a call the next day when he finds the receiver hitch cover.
The next morning (Oct. 10th) I get a good look at the vehicle as it was dark out when I picked it up. The detail job 4/10. The engine compartment was poorly degreased, cup holders were not cleaned and the cord to the rear window defroster was jarred loose. I don't receive a call from the rep about the missing cover.
Friday (Oct. 11th - 1 pm) - I call and leave my rep a message
Monday (Oct. 14th - 4 pm) - I call and leave my rep another message.
Tuesday (Oct. 15th - 1:48 pm) - I get a call back from my rep. We discuss the situation and I'm told to bring the vehicle in on Wednesday. An unfortunate passing of a friend had me traveling home on Wednesday. We agree on the upcoming Monday.
Monday (Oct. 21st - 7 am) - I bring the car back, get with my rep, pop the hood and go over everything that's troubling me. I mention to my rep that I am NOT 100% that the defrost cord wasn't already separated. I explain to him that it's something that I hadn't noticed up to the point that the vehicle was returned to me and mention that nowhere in their inspection was it mentioned to be broken (I’d bet it snapped loose after the inspection during the detail). My rep tells me the issues will be addressed and the vehicle will be ready at 5. I get a call at 4:15 and am told that the solder needs more time to cure and am asked if I'd like the receiver hitch cover (that was ordered in for me because mine was lost) to be painted to match or if the OEM black would suffice. When he asked me if I wanted the part painted to match, I realized my rep was struggling. Which is ok, happens to the best of us. I let him know that I'd like the part to painted to match (silver) and that it's fine to keep the vehicle over night.
Tuesday (Oct. 22nd - 5:51 pm) - I call in to see if I can come pick up my vehicle. My rep tells me he has the keys on his desk but wants to check a few things first before having me come pick it up and asks if it would be ok if I could pick it up in the morning. I express that I'd prefer to pick it up this evening. He calls back at 6:37, says he wants to go over a few things with his manager and make sure things are straight before releasing it and then tells me he's going to need it another night.
Wednesday (Oct. 23rd - 7am) - After two days at the shop and $30 in additional Uber charges, my rep rolls my filthy SUV in to the clean receiving bay. He explains that the inside is immaculate but they were unable to remove the sticky stuff on the windshield. I popped the hood and see they didn't touch the engine compartment, either. My rep tells me that the hitch cover is in the back of the vehicle (why it is not put back on the vehicle is beyond me) but I'm upset at this point and need to leave before I say something I'd likely want to take back later on, so I get in my car and start driving home. I stop at the do it yourself car wash, insert $3 and spend 3 minutes and 37 seconds hosing off the exterior of my filthy car. I return home and attempt to put on the hitch cover. My rep had sent me down the road without providing the necessary clips to fasten the cover to the back of the vehicle. I sit down in my kitchen and write out what transpired at Auto Nation - Chevy North over the course of the last few weeks.
With my account in hand, I return to the service department and speak with the manager, Travis. After I read through my account, he asks what needs to happen and we make our way to the parts counter for the clips. They're in stock and we walk out to my car to attach the hitch cover and show him the engine compartment and sticky on the windshield. He explains to me that it's his desire to build a relationship from here. I'm onboard with that. I'm a Chevy/GM guy. This can be remedied! So where do we start? Travis tells me he'll jump on the surveillance footage from the day I brought in the vehicle originally and verify that the hitch cover was or was not, in fact, on the vehicle when I brought it in and that he'd give me a call back shortly to let me know. I want to pay for the cover if I was mistaken and it was off when I brought it in!
This is the important part - the discussion I had with Travis just a few minutes prior to me leaving was more about poor communication than anything. My rep has a difficult job. Mistakes happen. CALL ME! Travis tells me this is a good opportunity to coach up his team. I agree. He tells me he'll call me and let me know what he saw on the video footage. NO CALL.
And here I am, $500 spent on a cruddy car wash that they sold me as a detail, and a 68 point inspection that I was sold as 125 point. I read through it but it's mush. I ordered it because I'm not a car pro. I brought it in for a professional opinion and paid for an opinion that I never received. Perhaps the most frustrating thing about this all is that I'm left stuck in my own head, playing back scenarios questioning if I'm the worst, high maintenance customer ever (did I bring that car in with the hitch cover missing already and just not know about it?!) or how I could have maybe handled the situation better? I don't know. What I do know is that my first experience with Auto Nation - Chevy North...will be my last.
Let me know if I brought that car in with the hitch cover on or off, would ya, Travis? It was wheeled in there Wednesday, October 9th, 2019...at 7 am.
Note: I'm upset, yes. Does anybody on the service team need punished? No. That's not what I'm looking for at all. I think my service rep was possibly new on the job and still getting his feet under him. This should provide an opportunity to do what Travis had mentioned, and coach up the team.
Friendly and knowledgeable assistance - Moparfan
We recently traded vehicles and found Aaron to be especially helpful in the process. Aaron was knowledgeable of the product and attentive to all of our questions and concerns. We’ve greatly appreciated Aaron’s follow up contact regarding our satisfaction with our purchase as well. We would gladly work with Aaron again for any of our future needs.
BUYERS BEWARE - Katreece3717
So I drove 4+ hours to buy my vehicle from here. And the service was amazing they made me feel very welcome and what not but problems didn’t start occurring until AFTER my family and I had left. So my family and I had noticed that there was a bubbling/ paint raise at the front of the car I was purchasing and they had agreed to fix that and also to get me the spare key and the remoteless entry code from the original owner. And that if they couldn’t get the code from the original owner that my local ford could access it for free and get it for me. So I call my local ford and find out that it’s an $82 dollar fee to get the code and an additional $180 dollars for the key. So I call the dealership which at this point STILL hadn’t got back to me and they informed me that they wouldn’t be following up on their end of the bargain and getting me the extra key and code from the owner. So now I’m stuck getting the key ( Which cost a FORTUNE) out of my own pocket. They’ve still agreed to fix the bubbling and pay to get the keyless entry code but after buying a car for 30,000 dollars you figure getting my spare key wouldn’t be a problem either. So if you DO end up going to this dealership just know that they’re only looking to make money and don’t care about your personal need or anything after the fact 👍🏼 also get everything agreed upon in writing or it will not happen. will not be referring anyone to this dealership EVER.
Upset and frustrated at my car buying experience here.
General Sales Manager