2,158 Florida Used Car Dealers

If I could give negative stars, I would. - lizrodriguez308

If I could give negative stars, I would. I rarely leave reviews—especially working in a customer service-driven industry—but this experience needs to be shared so others know what to expect when dealing with Lincoln of Coconut Creek service. This has been, without question, the worst dealership service experience I’ve ever had. My husband works in the automotive industry (currently a foreman and previously a master technician), so we understand what good service and communication should look like—and this was nowhere close. We had our vehicle picked up on a Wednesday, and that part went smoothly. From there, communication completely broke down. We received no confirmation the car arrived, no updates on when it was being looked at, and no proactive outreach at all. We had to repeatedly call just to get basic information. Days later, we were told only some issues had been validated and that parts were ordered—only to later find out that information wasn’t accurate. The details we were given changed multiple times, which made it impossible to trust what we were being told. We also specifically requested a technician based on reputation, only to find out ourselves that he wasn’t even there and was in training—something no one communicated to us. At one point, we were told the car was “pulled apart” and actively being worked on, and that photos would be sent. We never received any photos or follow-up, which raises serious concerns about whether the work was actually being done as described. We escalated to the service manager, Santos, hoping things would improve, but nothing changed. We still had to chase updates, received inconsistent information, and never got a clear understanding of: What was actually diagnosed What parts were truly ordered What work had been completed When we could expect our vehicle back A loaner vehicle was eventually provided, but even that required multiple follow-ups and was delivered without communication. Today, we were told they were actually unable to validate any of the issues, and that a part they previously claimed to have ordered was instead resolved through a software update. This directly contradicts what we had been told earlier and further erodes any confidence in their process. When I expressed my frustration and disappointment as a customer, Santos responded by saying, “I’m not doing this with you, ma’am,” and ended the conversation instead of working toward a resolution. At this point, our vehicle has been there over a week, and we are still without clear answers. The lack of transparency, accountability, and basic communication is unacceptable. Do not go here.

Thumbs up to Frank. - randy.evans

Thumbs up to Frank. Great salesman and individual. Love my vehicle. It arrived in great condition as advertised. Thanks again.

My granddaughter found a car online at Wallace Hyundai - Natasha.sweeney1974

My granddaughter found a car online at Wallace Hyundai in Fort Pierce, so we visited the showroom and test drove the vehicle. We liked the car and decided to move forward with the purchase. Before proceeding, we made it very clear that our monthly payment limit was $300 and the loan approval was $15’000 and that we had already secured financing through MidFlorida Credit Union. After some time, the salesperson returned and told us that MidFlorida had declined the loan due to the final purchase amount. This did not make sense to me because we had already spoken with MidFlorida and they had confirmed the loan was approved. Despite this, the dealership proceeded to run my credit 4 times and arranged financing through one of their lenders at a significantly higher interest rate PNC BANK. The monthly payment exceeded our limit, but my granddaughter agreed to proceed because we had been told MidFlorida declined the loan. We signed the paperwork and were informed the car needed some work before it would be ready for pickup, although the specific repairs were never disclosed. The next day, I contacted MidFlorida directly to understand why the loan had supposedly been denied. To my surprise, they informed me that the loan had actually been approved, but they did not approve the add-ons included in the deal because they exceeded their 20% financing limit. This information had never been disclosed to us by the dealership. We had no intention of purchasing these add-ons, especially since they pushed the total beyond what MidFlorida had approved. I immediately contacted the dealership and requested that the loan be rewritten using the MidFlorida financing we had originally secured. My granddaughter and I returned to the dealership to sign the revised paperwork and pick up the vehicle. During the meeting with the finance representative John, we discovered that the insurance attached to the loan required either my granddaughter or myself to be listed on it. When I mentioned that I was unaware of this requirement, the finance representative John responded by saying “it’s just common sense.” Regardless of whether he felt that way, making a comment like that to a customer in the middle of signing documents was unprofessional and disrespectful. There are much better ways to explain requirements to customers. Unfortunately, the issues did not stop there. BEFORE leaving the dealership, my granddaughter discovered that the sunglasses holder in the car was broken and informed the sales rep about what she found and he dismissed it by saying they usually focus on the exterior of the car than the interior, which is “cosmetic”. When she contacted the sales manager Marcus, she was told they were not obligated to fix it, but that if she wrote a good review and showed it to him, he would repair it. That felt extremely inappropriate. Reviews should reflect the customer’s genuine experience, not be used as leverage for repairs. And then to add insult to injury the back light on the passenger side of the car is loose and their check engine light and tire pressure light came on the car General Manager: Ben Bonner Sales Manager : Marcus Brady Finance Guy: John Sales person: Kevin

Not my best experience, felt like the team were not - ELVIN Araujo

Not my best experience, felt like the team were not trying to work with me.

Still in the preliminary stages of trying to sort this - leesa

Still in the preliminary stages of trying to sort this out, but long story short, I brought my low-mileage Jeep Wrangler (purchased at Gator) in for service, check engine light was on and engine was running rough. So, $1800 and five trips later, Jeep still had check engine light and was still running rough. Was told to "drive it and it would clear up." Service manager Scott Davis offered to investigate further for an additional $4200. I am currently having the vehicle evaluated for service performed and continuing issue. Be careful at the Gator Jeep dealership service center, their prices are inflated, and in my case, the problem went unresolved, though I paid in good faith.

Interested in leasing or purchasing an Acura-? - Coachticknor

Interested in leasing or purchasing an Acura-? Then head straight to Acura of palm Beach (previously known as Napleton Acura) and ask to have their Senior Sales Consultant MARK GAWERECKI work with you. Why, you ask-? Because over the last ten years I’ve purchased and leased ALL of my cars with Mark and I’ve found him to be understanding, honest and dedicated towards working with you to your satisfaction. Sure, we played the negotiating game, but in the end, MARK came through and I never left unhappy-!! Once you make a deal with him, you’ll never go anywhere else-! And make sure that after you complete your purchase, and it’s time to service your auto, make sure it’s ZEEK TORGESEN, one of their service managers, who takes care of you. They’re the BEST, at what they do.

Huge thank you to two incredibly helpful salesmen, Jesse - Joanne Albarelli

Huge thank you to two incredibly helpful salesmen, Jesse Pullen and Andy Casson, at Subaru South Tampa, who made the buying process smooth, stress-free, and even enjoyable! 🚗✨ I’m absolutely loving my new 2026 Subaru Forester Hybrid — the perfect blend of comfort, efficiency, and adventure-ready style. Couldn’t be happier with my choice! 🌿💙

I had a very disappointing experience at Mercedes-Benz of - Mrutsky

I had a very disappointing experience at Mercedes-Benz of Tampa due to my interaction with Jose Perez, who is now a manager there. I originally worked with him when he was a manager at a Hyundai dealership while I was considering purchasing a Hyundai Kona. I ultimately decided not to move forward with that purchase, which is completely within my right as a customer. When I later visited Mercedes-Benz of Tampa with genuine interest in buying a vehicle, I was shocked by how I was treated. Jose Perez was rude and unprofessional, and I was essentially told that he would not sell me a Mercedes because I chose not to buy the Kona previously. This felt personal, inappropriate, and completely out of line—especially for a luxury brand dealership. A customer’s past decision not to purchase a different vehicle at a different dealership should never be used against them. I expected a high level of professionalism from Mercedes-Benz, but this experience was the opposite. I would strongly caution others and hope the dealership addresses this behavior

Absolutely worst bmw dealership in south Florida… Parts - ZrowCredit

Absolutely worst bmw dealership in south Florida… Parts department refused to match pricing of several other local bmw dealerships parts dept for all weather floormats / cargo mat for my brand new m3 comp xdrive she said it was 250 I said no way Msrp is 161 and AutoNation Bmw sells for 139 and showed her I had to raise xxxx and speak with manager who eventually matched sad they push customers to go to other dealers

Attention very professional, amazing service. - Yiliansocarras

Attention very professional, amazing service. Humble people, I recommend going here. Thank you so much for the help!

Service was fast. - Sunsblessed

Service was fast. Provided a loaner even though I was not in state. Text and keep me abreast of my vehicle progress

This is my second round with a Kia car: 2026 Sportage. - Victavia blandin

This is my second round with a Kia car: 2026 Sportage. Jimmy, my sales rep was absolutely amazing and Gary was able to fulfill all my needs. Everyone was fantastic, cooperative and kind. I highly recommend purchasing a car through Kia because the experience is always so thorough and smooth. I was not pressured into getting anything but only guided in a way to fulfill my request for what I wanted in a vehicle and I appreciate that the most. What a great staff they have!

Loving my new Bentley Flying Spur. - Ashley Hansen

Loving my new Bentley Flying Spur. Jorge was great and helped guide me through the process. Even helped me get it shipped to my door. Thank you!

Always very busy but take good care of us. - mark

Always very busy but take good care of us. Great people is what makes the business great

Very accommodating and everyone there is very pleasant. - Ellen tansey

Very accommodating and everyone there is very pleasant. We purchased our lease and love our car

On 03/16/2026, Service Advisor Michael Abati was - Hgracegillen

On 03/16/2026, Service Advisor Michael Abati was outstanding, very professional, and with his excelkent knowledge was able to help us with our install of new tires and alignment and save us money . All in under 2 hours. Mr. Michael Abati represents his company well and so we gave him 5 stars. Thank you very much. Jim and Helen Grace Gillen

I am very disappointed with the service at West Palm - Astora

I am very disappointed with the service at West Palm Beach Hyundai. I paid $171.46 for a routine oil change on my Elantra, which is already a very high price, but the quality of work was unacceptable. They overfilled the engine with oil, exceeding the maximum limit. This is a basic task that, if done incorrectly, can cause serious engine damage. It shows a complete lack of quality control. My service advisor was Marc Frometa (Invoice #613756). I will not be returning and I strongly advise others to double-check their vehicle after servicing it here.

Avoid Kisselback Ford Service. - Musa Bey

Avoid Kisselback Ford Service. I paid $8k for a new transmission only to have it fail approximately 500 miles later, leaving me stranded in Georgia. Ashlynn provided terrible follow-up during the initial repair and was completely dismissive when I called for help with the breakdown. I requested a manager and was refused. Save your time and money—go somewhere that actually stands behind their work and values their customers.

Had a good experience with the service department. - Mike

Had a good experience with the service department. Determined the root cause of the issue very quick. Rick was great to work with!

Sales person Travis was instrumental in getting me - timg5851

Sales person Travis was instrumental in getting me qualified for financing. In addition, he was very informative about the 2014 Grand Cherokee Limited giving me all the information that I needed. I purchased this vehicle from Planet Motors the very same day. I am very satisfied with my purchase and everyone at Planet Motors.

I had a great experience with my sale representative very - jasselmarks

I had a great experience with my sale representative very professional and nice I would recommend any one to deal with that sale person Al Hernandez.

Ellie was wonderful! - jeffwsmith

Ellie was wonderful! The vehicle that I had chosen online did not meet my expectations, she was sharp to ask what I was looking for in a truck. Then she showed me all the trucks on the lot. She was thorough in explaining the process, paperwork and financing. HGreg is fortunate to have such a talented agent!

I had a great experience working with Lenny at the - Carguy34

I had a great experience working with Lenny at the Hyundai store in Lakewood. He was knowledgeable, transparent, and genuinely helpful throughout the entire process. He made everything simple and stress-free from start to finish. If you’re looking for someone professional and easy to work with, I highly recommend asking for Lenny.

I want to thank Jean C. - LONGUEIRAMARTHA

I want to thank Jean C. at Hyundai of Kendall for his exceptional patience and support during my very first car-buying experience as a teenage buyer. I stopped by early in the day with no appointment, just a random visit, and Jean didn’t hesitate to step in and help me. From the start, he was honest, patient, and really took the time to guide me through the process without any pressure. He made what could have been a stressful first-time purchase into something comfortable and exciting. I also want to thank Kyra in financing, who was extremely detailed and clear when explaining everything to me. Their teamwork made the whole experience smooth and trustworthy.

The best. - michellefeliztv

The best. Good work and excellent services. We are so happy. God bless you guys!

Great experience. - kinardron48

Great experience. Had great salesman. He was right on point when it came down to getting me a car good deal on a great car.

After buying the truck at this dealership I continued to - rpayment

After buying the truck at this dealership I continued to do my services here. and have had no problems.

The salesman and everyone else was very helpful in my - iwilc2

The salesman and everyone else was very helpful in my search for a new vehicle

As much as I dislike car shopping, Joel Badio made the - Pablo

As much as I dislike car shopping, Joel Badio made the experience smooth and effortless. He was kind, patient, and addressed all my questions without hesitation. Joel was honest, friendly, and transparent throughout the entire process. If you're in the market for a Mazda or VW, I highly recommend reaching out to Joel Badio. He will make the process easy, and you'll feel great about your purchase when you drive off in your new car. Thanks, Joel – I truly appreciate everything you did!

Even though I purchased my Range Rover from an - cathlabgirl1

Even though I purchased my Range Rover from an out-of-town dealership, Michael at the Orlando dealership was nothing short of exceptional. Having worked with him on past purchases, I felt confident reaching out with questions about my pending new vehicle purchase. Michael took the time to explain the process, suggested the right questions to ask, and was always available—whether by call or text. He even went the extra mile by contacting the out-of-town dealership directly to make sure everything went smoothly. I’m truly grateful for his professionalism, guidance, and dedication to looking out for my best interests.