2,158 Florida Used Car Dealers

Even though I purchased my Range Rover from an - cathlabgirl1

Even though I purchased my Range Rover from an out-of-town dealership, Michael at the Orlando dealership was nothing short of exceptional. Having worked with him on past purchases, I felt confident reaching out with questions about my pending new vehicle purchase. Michael took the time to explain the process, suggested the right questions to ask, and was always available—whether by call or text. He even went the extra mile by contacting the out-of-town dealership directly to make sure everything went smoothly. I’m truly grateful for his professionalism, guidance, and dedication to looking out for my best interests.

“I came into Mercedes Benz of South Orlando for an oil - solaire1938

“I came into Mercedes Benz of South Orlando for an oil change and had a really great experience. Amir, my service advisor, was friendly, professional, and kept me updated throughout the entire process. He explained everything clearly and made it easy from start to finish. The waiting lounge was clean and comfortable, and having coffee, snacks, and WiFi made the wait go by quickly. The service itself was fast and efficient, and I appreciated that there was no pressure for unnecessary extras. Overall, one of the better dealership experiences I’ve had. If you’re looking for a reliable place for great service, I definitely recommend coming here and asking for Amir.”

These guys get it. - R.CharlesIII

These guys get it. The indoor showroom is great, the whole experience was just wonderful. You won't be disappointed. Ask for Gage in the sales department.

We recently traded in our cars at your dealership and - Ecumom08

We recently traded in our cars at your dealership and couldn’t be happier with the experience. The new Santa Fe is absolutely perfect—the matte finish was exactly what I had been searching for! From start to finish, the process was smooth and efficient. The communication and follow-through from both Chris and Jeff were outstanding, especially since we were completing everything from a distance. I highly recommend this team to anyone in the market for a new

Very negative experience with the finance department at - Jonny Miranda

Very negative experience with the finance department at Rick Case Hyundai Plantation I want to share my experience during the process of purchasing and financing a vehicle at Rick Case Hyundai. Unfortunately, my experience with the finance manager Paulo Grandez was extremely unpleasant and unprofessional. Throughout the entire process, Paulo Grandez repeatedly tried to push additional finance products that I had clearly declined from the beginning. On several occasions he attempted to condition the deal by insisting those products “had to be included” in the contract. Because of this situation I had to review and sign three different versions of the contract, since products I had already rejected kept being added again. The most serious issue occurred when Paulo Grandez ran my credit with four different banks without any real need, even though I had clearly stated that the financing would be done through Hyundai Motor Finance. These multiple credit inquiries directly affected my credit score, which should never have happened since the financing option was already defined. This situation is even more frustrating considering my previous experience with the brand. I previously purchased a Hyundai Santa Fe 2024, which turned out to be defective and required a full transmission replacement. Later, I purchased a Hyundai Santa Fe 2025, which also developed transmission problems and eventually became a Lemon Law case. Because of this entire process I was left without my vehicle for approximately 47 days, which directly affected my work and daily activities. During that time I had to accept an inferior replacement vehicle. Despite all of this, I want to recognize two people who did act professionally. Sales Manager Nick Tagle was one of the few individuals who showed transparency, professionalism, and respect throughout this difficult situation. From the beginning he tried to handle the problem in the most honest and transparent way possible and made a genuine effort to help manage the situation and find a solution. I would also like to recognize sales representative Joel Beltrán, who was respectful, patient, and attentive during the entire process. If anyone decides to visit the Plantation location of Rick Case Hyundai, I recommend asking directly for Joel Beltrán, as he genuinely tries to help customers. Even though the transaction was eventually completed, my experience was very unpleasant. The final interest rate ended up being almost twice as high as the rate I had previously secured with another financial institution, but due to the complications related to the Lemon Law case, I felt practically forced to accept it. For all these reasons, I hope Hyundai Motor America reviews this situation and takes appropriate action regarding how Paulo Grandez handles customers, since this type of behavior damages customer trust and leaves a very negative impression of the Hyundai brand.

Very dishonest organization, and it is truly unfortunate - bterrany

Very dishonest organization, and it is truly unfortunate that it is in Mercedes-Benz dealer. They sold me a car that had 12,000 miles on it and with the 130 point inspection and full detail. After receiving the call, I realized your car was never detailed. I never even waxed. Additionally, the left front tire was flat and should've been replaced before releasing the car. The battery level was at 11.94 which is very low and complete unacceptable. The manager spoke to me and completely lied to me that the car on the went all the above and was shipped to me in XO and condition. I would not recommend this dealership to my worst enemy. It's truly disgraceful that a Mercedes-Benz dealer in the United States should be this dishonest. Stay away

Great family business! - BK

Great family business! I bought a 07 Lexus 350 for my daughter. Very satisfied. Good customer service. I felt like I’ve been knowing them for years almost as if I was apart of their family. Big thanks to all of them. Greatly appreciate y’all!🤩

Although I was PURCHASING a car I was "forced" to a lease - cucofalcon

Although I was PURCHASING a car I was "forced" to a lease without my consent. The deal was then obviously cancelled afterwards: very poor communication skills and/or "bait and switch" techniques... This was the worst experience I have had in a dealer.

I have had my CX9 serviced here for more than 5 years and - senoradiaz0605

I have had my CX9 serviced here for more than 5 years and I have always had an excellent experience from the first call all the way through to the end of my service appointment. Their systems for confirming, and following up on appointments and service satisfaction is executed at a very high level. I would recommend their service team 100%.

Reached out 5 times to buy out my lease that I originally - Missyagnello

Reached out 5 times to buy out my lease that I originally got from them, I got no response.. I had to extend my lease a month past expiration. I only got a response when we did a 3 way call with Ford financial. I bought out my lease on Nov 17 th and now have left 4 messages to get an update on where my title is. Crickets. The worst customer service I have ever experienced. I’m sure there will be no response to this review which is consistent with there responses from my prior inquiries.

I have been driving—and taking my vehicles to dealerships - toly27

I have been driving—and taking my vehicles to dealerships for maintenance, repairs, and recalls—for over 50 years. In all that time, I can honestly say I have never experienced the level of service I received from Julie Skaine at Rick Case Kia. Julie’s professionalism, dedication, and genuine commitment to customer care truly set her apart. From the moment I arrived, she went above and beyond to ensure my vehicle was taken care of as quickly and efficiently as possible. What impressed me most was her communication—she kept me informed every step of the way and responded promptly to every text and phone call. It is rare to encounter someone who takes such pride in their work and treats customers with this level of respect and attention. Without hesitation, I can say that Julie Skaine is the best Service Advisor I have encountered in all my years of car ownership. Thank you, Julie, for your outstanding service. You have earned my complete trust, and you will absolutely be my go-to Service Advisor in the future. Excellent service all around. If I could give more than five stars, I would gladly give her ten. Way to go, Julie.

The guy that worked out the financing end for me was - Davidllester69

The guy that worked out the financing end for me was awesome Other than that, I couldn’t be more disappointed the sales rep. I talk to informed me that the truck that I Was looking at belonged to one of his friends that also works at the same dealership And said it was a good truck I even stressed to them that I’m going through a lot with this divorce, custody battle, etc., and that it was important that I get a vehicle that fits my needs as well as is reliable for me and my kids. Well, upon driving it the very next day one of the sensors on the top of the engine went bad and sprayed oil all over the place so I ended up buying $160 sensor And replacing it within the first 24 hours and within less than a weeks time I’ve come to find out they have sold me a truck that needs thousands of dollars worth of work. It needs Head gaskets replaced the heads need replaced the seats don’t go forward or backward. The DVD player does not work. The rear glass it’s supposed to open and close, by the press of a button does not work not to mention the AC went out on my way home I would somewhat believe if they said they had Idea it had This much issues if it didn’t belong to one of the workers that are still working there, And use this as a trade-in on a new Audi and got top dollar now I’m stuck making payment On a truck that needs thousands of dollars Of work done immediately, and with making payments on it As well as going through all the legal issues I’m going through I can’t afford to put this thing in the shop and this Is the only transportation that I have to get me to Work was supposed to get me to my kids to get my kids around and my father-in-law to the doctors appointments and now We have no means of transportation I know they both knew I feel I was done really dirty. I couldn’t be more disgusted. My kids are two and four and my father-in-law is retired military with a lot of medical issues that require me taking him to doctors often. I hope they’re happy with their new Audi knowing they got over On a single father or his xxx off to provide what he can got a vehicle that was supposed to make life easier and just made it a whole lot Harder for me and my kids… Just a little update talk to a bunch of local shops around $11000 of work just to do the heads and the head gasket not counting all the other issues that’s over half of what I’m paying for the truck we’re talking almost $25,000 in a 2005 F250 with high mileage I found my brake caliper about to completely fall off on the passenger side in the front one bolt missing the other ones extremely loose valve cover Looks to be warped and dumping oil glow plug control harness broke glow plugs are bad and leaking oil. We’re just starting to get through it. I’m sure there’ll be more To add, I’ve been trying to reach them to talk to someone. I’m getting ignored hiding major issues such as head, gaskets, and heads is not legal regardless of as is purchase or not I wouldn’t buy a xxxxing lawnmower from Them can’t imagine what else is wrong with all their other vehicles if they’re not willing to fix a Ford God only knows what they’re buttering up on the Bentley’s I’ve been at it all day long trying to get someone to give me the number of the owner to try to get this Matter resolved, and have been ignored by everyone the Second I asked for the number. This is absolutely insane.

the trade-in value i received for my old car and the - Linda Crosswood

the trade-in value i received for my old car and the price they gave me for a toyota exceeded all my expectations! their customer service is on point and the personable approach made it such a pleasant visit as well. thank you!

They will steal your trade and not pay it off. - esurpluslex4

They will steal your trade and not pay it off. Complete crooks of the car trade

"I cannot recommend Hanania INFINITI of Orange Park (6999 - FlaGram

"I cannot recommend Hanania INFINITI of Orange Park (6999 Blanding Blvd) enough! We worked with broker Chasen Pendley in Atlanta, who coordinated a seamless deal for our dream QX60. Despite having negative equity on our trade, the team used available rebates and Costco loyalty bonuses to make the numbers work perfectly without a huge out-of-pocket hit. Matt and Nick(sales manager) and Lucas, finance manager made everything painless. They even had a senior consultant Scott, deliver the car 400 miles directly to us without a single hitch. Truly an amazing, professional experience!" Kudos to Matt for excellent folowup.

My family and I recently visited Westside Hyundai in - bagaines

My family and I recently visited Westside Hyundai in Jacksonville, Florida. From the moment we entered the dealership, we were greeted warmly by the staff. Maurice, our salesperson, was courteous, knowledgeable, and professional. He carefully explained the process of owning a car and answered any questions that were asked. I would like to commend him on a job well done!! I would also like to commend the whole staff at Westside Hyundai for an enjoyable experience. We drove away satisfied with a brand new Elantra!! Thank you so much Maurice and the Staff at Westside Hyundai.

The fact that they make you give a review of their - Branz

The fact that they make you give a review of their services at the moment that you were getting the the car of course the review will be positive, but having my car since December 2024, I beg to differ that they deserve a five star rating. Ever since I’ve gotten my car, my check engine light has been on my car does not start as it should and the same codes have been on my car for months I took it in. It was told oh if your car runs OK and your check engine light is on then you should be fine. No my car is not fine. There are tons of noises that are made Just to tell you the same things or not make the changes at all. I’m actually still waiting for a call from the supervisor because I paid the $95 initially they fixed one thing without fixing the other codes and then was told I had to pay the $95 again. No I went in with all the codes and there’s no reason why I should be paying the $95. Also when your car payment isn’t paid of course the car get shut off but here I am today with a current account I was out doing deliveries late night went back to my car and my car is shut off and there is no one to contact after hours. There is no emergency line or anything and now I’ve had to Uber back home. I’m having to Uber back to my car and wait until 11 AM to get my car back on and they’re not gonna probably give compensation. They’re gonna act like it was a mistake, but there is no reason why my car should be shut off when my account is current and please believe I do have the receipts of payment and a current account.

BUYER BEWARE, SCAM ALERT I purchased a 2007 Chevy Tahoe - DBreezy

BUYER BEWARE, SCAM ALERT I purchased a 2007 Chevy Tahoe LS from Check Auto after being told it had a clean 5.3L Vortec engine that had been recently inspected and was in great condition by the owner. I paid $400 for transport and an additional $1,000 deposit via Zelle. Within 45 minutes of delivery (about 20 miles of driving), the vehicle overheated and the check engine light came on. A mechanic inspection revealed the vehicle did NOT have the advertised 5.3L engine—it had a mismatched “Frankenstein” 4.8L engine with no coolant, incorrect spark plugs, engine misfires, and clear signs of poor-quality repairs. I was told the engine needs full replacement, costing $5,000–$6,500. A second independent mechanic confirmed the same. The pictures were also deceiving as the car had multiple peeling clear coat areas not shown in pictures. When I contacted the dealer, they dismissed the issue and claimed it was essentially not their problem because the car was sold “as is.” There is also no signed purchase agreement because the paperwork was returned to me by UPS because of an address error. Despite clear misrepresentation, they have refused to work toward a resolution or refund. I can't, in good conscience sign the paperwork as it was not the car I paid for. I’ve already spent over $1,400 trying to diagnose the issue and even offered to compromise, but they have refused all reasonable solutions. Based on my experience, and similar reviews from others, this appears to be a pattern. I have filed an official complaint with CarGurus as well as the Florida Motor Vehicle Field Operations Office (Region 6.) If you’ve had a similar experience, and by looking around it seems many have, I strongly encourage you to do the same.

“First time buyer @Audi & my experience was excellent ! - heavlnyangel

“First time buyer @Audi & my experience was excellent ! I purchased a Audi Q3 my salesman Scott Robeson performed excellent customer service & he was polite , answered every question thoroughly ! No complaints No hassles! Thank u Scott R.& team you guys rock ! Happy customer ⭐️⭐️⭐️⭐️⭐️

I can’t speak on the sales department, but the service - theonlywcm

I can’t speak on the sales department, but the service department, (I mean, I never thought they would one up the quality of service I received from them, the last time i had my truck in there). This time in, Ms Ashley was my rep/liaison. After the initial “welcome to Dayton Andrews, have been helped or checked in yet”(less than a minute after I pulled in), I explained everything that was happening, along with a safety recall issue notice, she just said, this might take a while, and we’re probably gonna keep it over night, depending on the diagnostics, so to be safe, let me get you into a rental and get you out of here as fast as possible”. As I was waiting In the lounge area, not more than 10 min. Ashley walks up to me and says my rides here to take me to get my rental. She handed me the paperwork and I was out the door… (MIND BLOWN) That’s just the beginning… Ashley was so on it with the communication, updates on the truck while it was being serviced. It took the stress of my mind. And lastly, it was one of those busy work days for me and even though I was notified my truck was ready for pick up around 11:00am, I wasn’t able to get there until about 6pm, and they close at 5:30! She was there, patiently waiting and not mad about it. I mean come on, how often do you see a person stay late for a customer they don’t even know, to make sure they get their vehicle back. Thanks Ashely!

Very nice dealer Paul and Camilo stood by me Jen I - usmc.raid

Very nice dealer Paul and Camilo stood by me Jen I needed additional assistance post purchase

Took our new Kia Sorrento back for its first initial - andy k

Took our new Kia Sorrento back for its first initial service. Made a 7 AM appointment. Oil and tires done back on the road by 745. Spectacular service. My surface advisor Marshall was spectacular. He let me know exactly what was happening and where my car was in the process. I also received a video from the service department, showing me what they were doing. That is a first. Great job, Claremont Kia.

Me encanta este consencionario, tienen muy buenos carros, - Ivonne

Me encanta este consencionario, tienen muy buenos carros, he tenido 6 carros con ellos, tiene muy buenas ofertas, mi vendedora se llama Vanessa Cruz, super atenta, y estoy muy satifecha con sus ofertas, el carro que he deseado ella me lo busca, es lo máximo, y les seguiré comprando, yo se la recomiendo 100%, y los precios que ustedes desean, ella los ayuda

The service department at this dealership is just awful! - gbabcock1491

The service department at this dealership is just awful! If it was possible to give zero or negative stars, I would have. The waiting area is small and dirty with coffee spilled on the floor. The worst part is you have to wait between the desks of the two service advisers, one of whom was constantly talking loudly on speakerphone, yelling at customers and generally being obnoxious. I was told they no longer offer the valet service or loaner vehicles, and it took over a month to get an appointment for an oil change and tire rotation for bringing the car in myself and waiting for the service to be completed. For my service appointments under the previous ownership, they picked up and dropped off my car, and when it had to be kept overnight, they gave me a loaner vehicle. They were always courteous, polite, kept me updated and were overall very professional. Not the case these days! This dealership has definitely gone rapidly downhill since it changed hands in 2025. Steer clear of this place. I'll be going to Stuart in future I would never buy from this place ever again! Nor should you!

Our salesman, Kevin Costello, was wonderful. - Kmw1981

Our salesman, Kevin Costello, was wonderful. I am totally satisfied with our sales experience at Tallahassee Chrysler Dodge Jeep Ram.

ATTENTION++Benji Auto sales did a fraudulent sales, used - williegz02

ATTENTION++Benji Auto sales did a fraudulent sales, used my info to qualify some one I don't know, without my consent. Sold with out original required documentations, licence, social, 2 forms of ID.Noticed due to several toll violations started coming to my house. Not sure how they got my info. Be ware, you could be next, do not buy at Benji Auto sales

Fred Roe supported me. - belerafonte

Fred Roe supported me. He was excellent. I would certainly reference new business to him.

They found the car of my choice, however I would have had - fviverito

They found the car of my choice, however I would have had to drive over 100 miles to get it. My trade in was $3,000 less than Car Max. Would you take that kind of loss? They want to buy cheap and sell high. Frank Viverito

I recently leased a car from Capital Eurocars and was - Lindarchampion

I recently leased a car from Capital Eurocars and was assisted by Austin Lucas. He was very informative and helpful. Great job!

I purchased my Volkswagen Jetta in January 2023 at - Monica B.

I purchased my Volkswagen Jetta in January 2023 at Capital Volkswagen, and received excellent and courteous service there from Will Singleton. Mr. Singleton assisted me with the purchase in a very friendly and professional manner, answered all of my questions, and provided great guidance. I highly recommend this dealership based upon my experience as a buyer with Mr. Singleton.