2,165 Florida Used Car Dealers

Our 2019 Suburban lost the pully from the water pump on - Rob Green

Our 2019 Suburban lost the pully from the water pump on I-95 just outside Jacksonville. We we're headed to the mountains of NC (a 9 hr drive from Port Canaveral). The guys at Ron Andersons got us a tow, put 2 guys on the job (they about to close) and got us out the door safely in 3 hrs! They were already very busy for a saturday and were even working on another couples vehicle that broke down just b4 us. They really did a great job of making us a priority and giving that little bit extra to a couple of very nervous travelers (we've all heard of those horrible stories from other people breaking down on some road several states away from home)! Very grateful to Harry and the Service Manager, they saved our butts! Don't know how to thank them more except to give them an awesome review. 10 STARS!

Excellent from start to finish. - Arianna T

Excellent from start to finish. Jorge helped me get into my dream G Wagon. Thank you!

Sales person Travis was instrumental in getting me - timg5851

Sales person Travis was instrumental in getting me qualified for financing. In addition, he was very informative about the 2014 Grand Cherokee Limited giving me all the information that I needed. I purchased this vehicle from Planet Motors the very same day. I am very satisfied with my purchase and everyone at Planet Motors.

The people were fantastic! - Bsevetz904

The people were fantastic! The store is nice and clean, comfortable, and modern. Called the dealership and explained make,model, year and wanted to close later that day. The car was detailed before closing and we worked out a great number we both were comfortable with. Several people from the dealership including management have reached out to make sure I was completely satisfied and if there was anything they could do better or would have made my experience more pleasurable.....they sent a thank you note and some great brownies. I would call that exceptional service.

The most painless vehicle purchase I’ve ever experienced! - wsdolfin1979

The most painless vehicle purchase I’ve ever experienced!! Everyone I dealt with was great. Donald helped with the purchase. I couldn’t have asked for better! I would go back for next purchase!

I had a great experience at CarMax and would absolutely - Jasmin

I had a great experience at CarMax and would absolutely recommend them. I came in with a pretty unique and challenging situation. My previous vehicle had significant negative equity, needed expensive repairs, and simply wasn't worth fixing. I had already visited two other dealerships, and neither was able to help me. Despite my less-than-ideal circumstances, the CarMax team took the time to work with me and find a solution. They helped me get approved, found a vehicle that I genuinely liked, and structured payments that fit within my budget. The financing isn't perfect, but it's something I can comfortably manage until I'm able to refinance in the future. A special thank you to the young lady who helped us—I believe her name was Lilly. Her patience, professionalism, and kindness throughout the process were incredible. She new how stressfull this was or me, but she answered all of our questions, never made us feel rushed, and stuck with us through every step of the process. Buying a car can be stressful, especially when you're dealing with negative equity and financial challenges, but CarMax made the experience far easier than I expected. I will definitely be recommending CarMax to my family and friends and sending referrals their way. Thank you for helping me get into a reliable vehicle when I really needed it!

I am very disappointed with the service at West Palm - Astora

I am very disappointed with the service at West Palm Beach Hyundai. I paid $171.46 for a routine oil change on my Elantra, which is already a very high price, but the quality of work was unacceptable. They overfilled the engine with oil, exceeding the maximum limit. This is a basic task that, if done incorrectly, can cause serious engine damage. It shows a complete lack of quality control. My service advisor was Marc Frometa (Invoice #613756). I will not be returning and I strongly advise others to double-check their vehicle after servicing it here.

Ask for JJ for great service and in and out quickly! - Mikejooones1980

Ask for JJ for great service and in and out quickly! Thanks Lee auto group!

I had a great experience with my sale representative very - jasselmarks

I had a great experience with my sale representative very professional and nice I would recommend any one to deal with that sale person Al Hernandez.

There was only one request I made before I picked up the - Bret

There was only one request I made before I picked up the truck and that was to simply replace the air filter that was flashing an alert on the dash. Instead of replacing a $50 filter, they reset the sensor. Concerning that a “service” department would take a short cut on something so simple. Makes you question, what other short cuts do they take with their vehicles?

I would like to personally express my gratitude and - Atarafa1

I would like to personally express my gratitude and appreciation to the outstanding team at THE COLLECTION Audi in Coral Gables. I purchased a 2022 Audi Q3 from THE COLLECTION for my daughters to use while attending college in Boston. During the vehicle’s stay in Boston, it was serviced at an Audi dealership there, and unfortunately the spare tire was no longer in the vehicle afterward. Last Thursday morning, my daughter was on her way to her internship when she suffered a flat tire on Brickell Avenue, only for us to realize there was no spare tire in the vehicle. I removed the damaged tire and brought it directly to THE COLLECTION Audi looking for assistance. At that moment, I had no assigned service advisor assisting me, and that is when Ms. Camille Daley stepped in. Her professionalism, kindness, and immediate willingness to help were truly exceptional. She immediately introduced me to Mr. Jonathan Whitt, Service Manager, who without hesitation took charge of the situation and made every effort to assist me as quickly as possible. Mr. Whitt then introduced me to Mr. Michael Rodriguez, Assistant Service Manager, who personally handled the service process and coordinated everything efficiently and professionally. Thankfully, the team had the tire available in inventory and managed to replace it and have the vehicle ready in approximately 45 minutes. Considering the vehicle was stranded on the side of Brickell Avenue, their urgency, professionalism, and care meant a great deal to me and my family. I cannot express enough how thankful and grateful I am for this outstanding team. I have been a customer of THE COLLECTION for many years, having purchased two Porsche vehicles through the organization, and I am currently looking forward to purchasing a third with Julio Mata, who is also an exceptional professional and individual. Camille Daley, Jonathan Whitt, and Michael Rodriguez truly went above and beyond, and I believe their dedication and professionalism deserve to be recognized. Thank you again to THE COLLECTION Audi for maintaining such an exceptional level of customer service. Sincerely, Alberto Tarafa

All the people at the dealership were professional, and - bsheaffer

All the people at the dealership were professional, and it was a great experience, I will return for my next car

Great hospitality and customer service if any other - My Buick

Great hospitality and customer service if any other services needed I will be there again

They took great Care of me I purchased a used car it was - billy12

They took great Care of me I purchased a used car it was in great shape and they gave me a fare number for my trade.

I had a great experience purchasing my new 2026 Mazda - alps1375

I had a great experience purchasing my new 2026 Mazda CX-50 from Gunther Mazda. Daniel Cifelli was professional, helpful, and made the process simple, honest, and hassle-free. I appreciated how comfortable and straightforward the experience was from start to finish. Thank you to Daniel and the Gunther Mazda team for the excellent customer service. I would definitely recommend them.

Even though I purchased my Range Rover from an - cathlabgirl1

Even though I purchased my Range Rover from an out-of-town dealership, Michael at the Orlando dealership was nothing short of exceptional. Having worked with him on past purchases, I felt confident reaching out with questions about my pending new vehicle purchase. Michael took the time to explain the process, suggested the right questions to ask, and was always available—whether by call or text. He even went the extra mile by contacting the out-of-town dealership directly to make sure everything went smoothly. I’m truly grateful for his professionalism, guidance, and dedication to looking out for my best interests.

These guys get it. - R.CharlesIII

These guys get it. The indoor showroom is great, the whole experience was just wonderful. You won't be disappointed. Ask for Gage in the sales department.

This has gone from being a great purchase to a nightmare. - Tadhg K

This has gone from being a great purchase to a nightmare. I came in from out of state in order to purchase a 2024 Honda CRV EX. The car itself has been great, runs fine, and only defect of not having side doors automatically open when you put your hand on drivers side door. However, the deal behind the car has been nothing but deceitful as I have come to learn over this past week. The MSRP on the car was $26,194, and now granted I knew there were gonna be a few more things tacked on too but I also knew I had a few other options down the street (albeit those CRVs being a year or two older than this one) in the event I didn’t like the number I was given. When I sat down at the table, they wanted around $30K, not terrible but not really favorable in my opinion either. I gave the guy my “walkout the door”(ALL fees and taxes and what not included) at $28.5K. He wasn’t crazy about it and then pulled up the second page (that I had already seen previously) of how much everything would be - MINUS TAXES ASIDE AND ONLY TAXES ASIDE - which came out to be $27,632 USD in full price. He went back to his people and after 15-20 mins of chatting, he came back and agreed to my $28.5K as the complete out the door number right then and there!!!! I had already gotten an insurance policy for this car, put down a $1K deposit to hold it, planned out an entire 3 day trip up the east coast and just wanted to start getting back at this point as I had an 8 hr ride to Charleston. The $28,500 was the final price for everything (or so I thought) and I had gotten a fairly good deal. Fast forward to last week, as im filling out the title and registration application for Massachusetts, my rep tells me NO TAXES WERE PAID according to my purchaser docs. The $28,500 only included an electronic filing fee and “pre-delivery” charges. But nothing else. The salesman absolutely lied to my face and screwed me out the door. I should have been better in looking over what I got and not being so trustworthy of these people, and shame on me for that. But then it also make me think, if everything for the car without taxes was $27,632 and I paid $28,500, what did I pay an extra $868.00 for?!? Talk about deceit with a smile of screw Best part though, they still haven’t titled the car over to me after nearly being two weeks since I purchased it (05/09). I have called twice trying to speak to rep (Matt) and Business Manager (Chem) and have gotten only a call back from a different manager who had NOTHING to do with the sale of the vehicle. Buyer Beware. Would NOT do business with again and am considering all options to remedy this situation. But don’t sign their agreements. Get a lawyer or paralegal to look it over and compare the fine print to what they originally try to tell/sell you on.

Súper recomendado feliz con mi nuevo carro gracias Andy - alegreyasiel

Súper recomendado feliz con mi nuevo carro gracias Andy por ser tan paciente y hacer nuestro sueño realidad

They made the whole process seamless, from the test drive - D

They made the whole process seamless, from the test drive all the way to purchasing and beyond. Really great experience overall!

We recently traded in our cars at your dealership and - Ecumom08

We recently traded in our cars at your dealership and couldn’t be happier with the experience. The new Santa Fe is absolutely perfect—the matte finish was exactly what I had been searching for! From start to finish, the process was smooth and efficient. The communication and follow-through from both Chris and Jeff were outstanding, especially since we were completing everything from a distance. I highly recommend this team to anyone in the market for a new

At Brandon Mitsubishi you can expect to have a - ctrotman87

At Brandon Mitsubishi you can expect to have a professional experience. You can expect to be listened to and treated like a valuable consumer. Anthony and the rest of the team has exceeded my car purchasing expectations. I am glad I walked into this establishment.

A special shout out of appreciation to Naples Nissan and - Bonniejeanmcneill

A special shout out of appreciation to Naples Nissan and Nico especially for assisting with my 2026 Nissan Rogue and a technical issue getting Apple Car Play to work with blue tooth. This is my fifth Nissan Rogue and this year especially I’ve been impressed with the excellent customer service and diligence in solving problems. A very special thank you to Nico for his research and work in resolving my issue.

Reached out 5 times to buy out my lease that I originally - Missyagnello

Reached out 5 times to buy out my lease that I originally got from them, I got no response.. I had to extend my lease a month past expiration. I only got a response when we did a 3 way call with Ford financial. I bought out my lease on Nov 17 th and now have left 4 messages to get an update on where my title is. Crickets. The worst customer service I have ever experienced. I’m sure there will be no response to this review which is consistent with there responses from my prior inquiries.

Great family business! - BK

Great family business! I bought a 07 Lexus 350 for my daughter. Very satisfied. Good customer service. I felt like I’ve been knowing them for years almost as if I was apart of their family. Big thanks to all of them. Greatly appreciate y’all!🤩

What a waste of time. - angel rodriguez

What a waste of time. My wife and I already bought a 2019 Elantra from them and now we leased a 2025 Sonata N line. Made a 9:30 appointment just to get the recall updated to stop the battery drain and they tell me it would be three hours. I waited a while and when I decided to try to sell the car back to them , they low-balled me with a 19K offer. Residual on the car is 24K and that is a year and a half from now with 30K mile. My car has 10K . They are selling for 28 to 29 at every dealership as car is in excellent condition. I did not expect that but 19K..really? This really is an insult . Will NEVER buy from them again.

They will steal your trade and not pay it off. - esurpluslex4

They will steal your trade and not pay it off. Complete crooks of the car trade

Mr. Lorenzo Long, my service consultant professionally - edjj2344

Mr. Lorenzo Long, my service consultant professionally addressed my concerns during my scheduled 6 month appointment. I informed him of my concern with the tires. He had the service tech look at the tires to make sure there was no damage. This was the second time I’ve had Mr. Long as my consultant and will request him again due to his positive customer engagement and knowledge.

A very disappointing experience overall. - TPEACE1

A very disappointing experience overall. I had been shopping for a GLS throughout South Florida for quite some time and eventually expanded my search across the Southeast. Earlier that morning, I spoke with the internet manager and offered to place a refundable deposit to secure the vehicle long enough for me to complete my due diligence, especially since I live more than three hours away. I was assured that would not be necessary. Shortly afterward, a sales representative contacted me. He was professional, responsive, and diligent throughout our conversations. He provided all requested information and asked for details regarding my trade-in, which I promptly supplied. He later followed up with an offer, and I explained that while we were close on numbers, I was attending a family event and would reconnect shortly afterward. Not long after, he called again to inform me that a walk-in customer wanted to test drive the vehicle. Feeling pressured to finalize negotiations, I requested an additional $500 on my trade-in and a $491 reduction in the purchase price. He asked whether I would secure the vehicle with a $5,000 deposit if management approved those terms, and I agreed. He later called back and explained that management had decided my offer was now secondary because of the in-store customer. Ultimately, the walk-in customer purchased the vehicle. The most disappointing part of this experience was not losing the vehicle itself, but the lack of professionalism, consistency, and transparency from management. Customers who are willing to travel long distances, negotiate in good faith, and spend significant money on a luxury vehicle deserve the same level of respect and consideration as someone physically standing in the showroom. I want to be clear that the sales representative himself was courteous and professional throughout the process. My frustration is directed at dealership management and how the situation was ultimately handled.

Took my car in February a 2019 Audi A6 when I got it back - jacobbrunelle

Took my car in February a 2019 Audi A6 when I got it back the mechanic left the radiator cap loose causing the motor to blow. Finally got my car May 27 and it was extremely filthy and it’s the worst experience I’ve ever had at a dealership.