Great experience overall - Erika Phillips
I had a great experience from the minute I walked in and until I left. Everyone was very friendly. I would recommend this place to anyone
Top Reviewed Specialists At This Dealership
Commercial/Retail Sales Consultant
Not used to looking at autos my byself. - holbertm5
I was so comfortable with everyone at this dealership! Everyone seemed to work together very well.Love the deal on my 2017 Tucson. I was treated with concern & was not made to feel bad about my credit score. I had some bad experiences with other dealership recently that made me feel I was never going to be able to make the change.
First New Car in 17 Years - MomMom
I was looking to replace my beloved 2000 Lincoln and by chance looked on the Carriage Ford Used Car site and saw they had a few models that I might be interested in. On a Saturday afternoon my husband and I drove in to have a look around. I explained to Zach, my salesman, what I wanted to replace and what I was looking for; third row seating with lots of creature comforts that I had become accustomed to having on my Lincoln. I was interested in either an Expedition or Flex. Zach was patient with me, moving from car to car, answering my questions. He added some humor to my day and my search, as well as excellent customer service. By the end of a few hours I had settled on a Flex. Everyone in management and sales were very accommodating and could answer any question I threw at them. It was a joy working with the staff at Carriage Ford.
Trade Escape for Explorer - Dixie Agnew
We were looking to trade our Escape for a bigger SUV. From the time we stopped to look at the Explorer on the lot, we were met by Brian Cook who answered all of our questions - and for the one he didn't know, he called out the Service Manager. We wanted a bigger SUV to accommodate the dead weight of a mobility scooter and carrier that attach to the trailer hitch. The two men offered to move the carrier from our car to theirs for a test drive, which I felt was a huge gesture. Brian knew he had planned to be off the next day when we would return to look at the Car Fax and talk about a deal, so he introduced us to Tim Lee who would talk to us. Again, making us feel that our business was important to them. Not even a customer yet, and wants to take care of us. Everyone that assisted with completing the deal was courteous and friendly. Then, Tim took us to the car and went over all the features and how to get to them/work them. He even connected our phones so that we left the lot "hands free".
Great experience - Laurenmurf
We had such a great experience. Car shopping is never fun, but Garlitch made it a great experience. Got a great car, great financing! Would definitely recommend to anyone. Will purchase our next vehicle from them!
Mike Pocci - Jclark
Ask for Mike Pocci. Great guy and great to work with. He provided great customer service without being pushy like many car salesman. I recommend Mike and O'Daniel to everyone.
Mike Davis review - Chyanne17
Thank You Mike; you did a fabulous job we will recommend you to other clients. Thank you for the follow up also it is much appreciated.
Fun and helpful truck shopping - J4truck
Brad listened to what I wanted in a vehicle and didn't pressure me. He got to know my personality and he was fun to work with.
Sales & Leasing Consultant
Car repair - Cardsguy
I had to have my screen replaced, which was still under warranty. Jeff (service) knew my daughter was getting married 10/14 and knew that I wanted to have my car for it. I was given a loaner car, a very nice Explorer, which was my model. He called me Thursday, 10/12, had it ready, and I picked it up Thursday afternoon. I was very thankful and appreciated his determination to get it done for me.
Best car salesman we have ever had - Glory
We are an elderly couple and feel very blessed by GOD to have had Jim as our salesman He changed our image on car salesmen. He is no. 1
Sales and Leasing Consultant
Sales and Leasing Consultant
Internet Sales Manager
Amazing - Jmasters
This dealership worked so well with my needs and the staff especially David is so thoughtful and is so friendly. I’m so thankful to have been referred to David. He is genuine and truly cares for the happiness of his customers. I will be sure to refer all my friends and family to your dealership for their car needs.
Excellent Transaction A++++ - Jeff W
My Sales person for this 2013 F250 was Dana Dutoi. This vehicle was purchased via the internet/phone, the deal was complete before I even looked at this truck in person. Dana took the time to "Face-time" with me with our cell phones before we made the purchase. During my conversation with Dana, I knew right away we were working with a reputable sales person and reputable dealership. He described the vehicle directly to me as he walked around it inside and out. Dana was pointing out any damage and or wear items as he seen them. I knew the truck was used, however its seemed to be in excellent condition. As the delivery date approached, so did the excitement. We all have heard of the horror stories from this type of transaction. Even though we took the time to get to know the dealership team there is always the risk of something going badly, this was not the case in our transaction. The truck arrived as scheduled and in better condition than I was anticipating. We had a small issue with the check engine light that came on, these guys took the time to figure out the issue and made the corrections. I highly recommend Auto Park Ford and look forward to doing business with Dana in the future.
Pearson Ford- Charlie kingery - Atoneges
Good salesman. Enjoyed talking to Charlie during downtime in the process. Very relateable and approachable. I could tell he was working for my best interest. All around easy process.
New car purchase - Smorris64
Sales staff very knowledgeable. My salesman was pleasant and went out of his way to help us find the vehicle we wanted. I will go back when I need to purchase another vehicle.
Very smooth. - Proud car owner
I had a great experience here. The staff was very nice and helpful. I would definitely recommend it. Every part of the process ran smoothly.
General Sales Manager
The Best First Experience - Amelia R.
I went in to Paul Heuring Ford last year to purchase my own first car. I was fresh out of college and had no prior knowledge or experience with such things, and I had no idea what to expect. Everyone at the dealership (ESPECIALLY Joe) was incredibly kind, understanding, and helpful. Joe stayed hours later than he needed to, ensuring I got the best deal, making sure that I understood everything that was going on, and cracking jokes and making me laugh when I was getting overwhelmed. He helped make my first car buying experience the best it possibly could have been. Thank you, Joe, and Paul Heuring Ford!
Used truck purchase - Cirrus F150
They really helped me narrow down my intended vehicle search and even found a couple of auction options - worked hard on pricing and sold me a great F150
Repairs to Ford 500/Purchase of Focus - Tammy911
Took my Ford 500 in for repairs, wonderful car, 225,000 miles on her, last car purchased with my father. Barry drove the vehicle and after just having vehicle in and repaired successfully, it needed a different repair and was unsafe to drive per the service department. I work 911 and I didn't want to be a call for help, so they set me up for consultation with sales, Steve Kiser whom I'd worked with the purchase of last vehicle with dad. Steve did a lot of research to help me get the best deal for me, rebates for not only the vehicle but for my 911 position as well. Transaction went quickly and smoothly, financing set up and even my plate and title work handled; which due to my schedule I appreciate greatly. I was treated with dignity and respect, they understood how much I loved my car but had to let her go; even lent a car to me while processing the transaction so I could still make it to 911. Followed up with me to make sure all was well. Can't say enough about my former classmate John III and his caring and wonderfully helpful staff-Cody in service even after helped with keyless lock-so grateful and blessed. Thank you, Oliver Ford wishing you all many more happy successful years of service-I could not have done this without all of you. God bless.
Great experience every time. - MARK3683
John is always great to work with and knows what we need. We have purchased 5 or 6 cars from John. It is nice to have the same salesperson over a number of years.
AWESOME! - Bryan
Ron Hensley is the man (sales) that you want to talk to .. Very nice and works hard to get you on the road and working again ....!
Great Experience - bob2525
Purchased a new Mazda CX-9 - Dennis Roak Jr was our salesperson and did a fantastic job! No pressure, answered all of our questions, had everything ready for us, and followed up after the sale. We drove 120 miles bypassing our local Mazda dealer for a much better experience. Great job Dennis!
GREAT CAR BUYING EXPERIENCE - Nancy Allen
Dale and Mark always make my car buying very easy this is my second purchase and my first brand new car I would recommend Best Ford and Dale Vancuren
Great - TinaFawbush
I wrote out a wish list on what I was looking for or would like to have in a new vehicle. The employee Fred was very friendly and tried to show me vehicles that matched what was on my list. I took it for a test drive and came back for a test drive with the whole family. We loved the car and the staff worked with us to get the payments in the range we wanted. Would definitely recommend them to others.
Excellent Experience - Brad007
I've bought many cars over the last 30 years, but I have never had a better experience than at Don Meyer Ford. They went above and beyond my expectations and the entire experience was excellent. Thank you very much!
Helpful no gimmick staff! - VWgurl85
Eddie Gilstrap's gave us the best trade in value out of 5 dealers that we visited. They were low pressure. I felt like they were honest and upfront and even let me take the car for the weekend to make sure that we really liked it. I highly recommend!
Great sales staff to friendly service area. - Happywithmynewcar
Hometown feeling- made me feel right at home. Process was easy and speedy. More than happy to say I would buy here again and again. Highly recommended!
Keep on truckin' - Ford Forever
We recently brought our F-150 to the service department for the 150000 service. We wanted belts, hoses, brakes, and the oil cooler / air conditioner serviced. Marv called us several times while the truck was being serviced to confirm if we wanted a particular item replaced. The work was done in a timely fashion at a reasonable price. We will be going back to Fieldhouse for future service work.
Easy, no surprises, exceeded expectations, great people - MakeAmericaGreatAgain
Highly recommend Ford AutoWorld and the individuals we worked with. My wife and I felt like we were more than just a number. Darlene Schwartz was an excellent sales person. We did our homework and the ordering process was easy. Great (new) dealership facility. Ford delivered the vehicle a month ahead of schedule. Dustin worked hard and obtained financing at a much lower rate than available from other sources. Darlene did a great job of detailing vehicle operation and care, and introducing us to dealership personnel when we picked the vehicle up.
Fifth vehicle purchased at Lake Shore Ford - drtrusty
My family and I have always received excellent customer service from the owner, the sales staff, and the service shop. Our recent purchase of a 2017 Ford Explorer was our fifth vehicle with Lake Shore Ford. Salesman Bill Ozug helped us with ordering our vehicle and communicating to us the expected delivery of our Explorer. All of our vehicles purchased at Lake Shore Ford have been serviced and maintained at their service shop.
GREAT CUSTOMER SERVICE !! - Carol Vengrin
We have been customers here at Smith Ford for over 10 years now. We have purchased both new and used cars. The service here us second to none. We recently moved to Florida and when it came time to purchase a new car, we didn't think of any other dealer. We called Dan and told him what we needed and without delay they,got the car and I drove up and picked it up . Smith Ford even took the added steps and paid the Florida sales tax and paid for the plates. Smith Ford makes it easy to buy a car.
Dan & Dan you guys are the Best.
Bill Estes Ford
New Car Manager
F&I Business Manager
City Automall - Chevrolet/Ford
Jim O'Neal Ford