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I am a returning customer as this is the third vehicle I... - Anne63366
I am a returning customer as this is the third vehicle I have purchased from The dealership and Mike. Always an excellent experience with fantastic customer service!!!
Top Reviewed Specialists At This Dealership
Nissan Sales, leasing & Product Specialist
Nissan Sales & Product Specialist
Internet Sales Manager
Purchased a my first car, a 2020 Nissan Altima SR from... - Fariha H
Purchased a my first car, a 2020 Nissan Altima SR from Gabriel. He was extremely helpful and kind. Was willing to work with me and my parents and help us understand the car and the process. He listened to our concerns and what we wanted in a car and worked with us to find the best car for me at the best deal for us. we definitely gave him a difficult time but he was amazing at working with us, keeping his cool, and listening to everything we had to say. He was also very willing to give us time to think over the purchase and make a decision. He was also willing to go bother his boss multiple times just to make sure if he couldn't do something to help us out, or to just give us peace of mind that there was nothing more that could be done to meet our criteria. Ended up extremely happy with the purchase and the car, the car had everything I wanted and needed, was a great experience and left me with no doubts at the end. 10/10 would go back again in the future, he made the experience very pleasing and was very easy to work with. Definitely recommending him by name and dealership location to anyone we know looking for a car in. :)
Sales, internet manager, lease manager
Nissan Product Specialist
Aaron was awesome and really took the time to explain... - jdunntrainer
Aaron was awesome and really took the time to explain everything with us since we were upgrading from quite an older car. He is not a pushy salesman, highly recommend Aaron at Suntrup Nissan. We bought a 2020 Nissan Kicks.
Great maintenance staff. Chase always goes above and... - pgenerous
Great maintenance staff. Chase always goes above and beyond. Booking online sure makes things easy! I was in and out in less than an hour.
Pre Owned Sales
Great dealership & friendly, personable staff to deal... - DEAN777
Great dealership & friendly, personable staff to deal with. Johnny, Jeremy & Hayden were great! I felt like they were listening and taking care of my concerns/needs.
Had a great experience here! Ryan Schulz was fantastic to... - Steven L.
Had a great experience here! Ryan Schulz was fantastic to work with and helped me out with everything I needed or was concerned with. Also, he came up with a great plan with my situation at the time which made the experience so much better! Also, finance department, I believe was Dan Gibbons, was fantastic as well. Both guys were very detailed in explanation and quick to the point. Thank you again guys and your team at this dealership!
Sales & Leasing Consultant
Great service, didn't communicate that their was only one... - email@example.com
Great service, didn't communicate that their was only one key fob until the end of the deal, and then informed me they cost around $300.
I had a 9 am appointment for an oil change. It took one... - mkohly
I had a 9 am appointment for an oil change. It took one hour and 40 minutes for them to do it. I had to go ask about the status after waiting 90 minutes. Forrest was very polite but it’s unacceptable to wait that long.
Excellent dealership they have Bruce the kind of salesman... - Dwjohnson651
Excellent dealership they have Bruce the kind of salesman that goes beyond selling you a car he actually makes you understand what you are buying a sophisticated intelligent mobile platform
Karen and the finance team were great to work with. I... - taylor.sutton92
Karen and the finance team were great to work with. I would highly recommend Al West to anyone looking for a car. They were able to put in the work it took to get the car I wanted at the price and payment point I needed to be at. Great work!
my son in law put a couple of bad reviews in here and I... - newlanddawn
my son in law put a couple of bad reviews in here and I would like to disagree with EVERTHING he has said....the service center is behind bc of covit19 but this dealership brought in someone on a Saturday and paid them over time to try and get our expedition fixed and back to us asap...in this day and age I find this kind of service very professional and courteous and thank them very much for there service.
Anthony Mull will be my go to for car sales from now on.... - Msladyking
Anthony Mull will be my go to for car sales from now on. He was a no pressure and patient sales person (I test drove several cars). He worked to get me finances even with credit issues.
Horrible!! I bought 2 cars from this dealership before... - michelle19
Horrible!! I bought 2 cars from this dealership before they were bought out and had an amazing experience each time. Now that they are under new management the experience was not good at all. Devin on the sales side was very good. No issues there. However Amanda on the financing side was horrible to deal with. That woman has no business doing any sort of financing. I will not buy any car from this dealership.
Absolutely the worse service department. Messed my car up... - EA
Absolutely the worse service department. Messed my car up not once but twice and now is not taking responsibility for the last mistake. I have contacted customer affairs. Take your business elsewhere!
The worst experience ever - prattpup3126
I have bought a lot of new and used vehicles throughout the years. Never, have I had this poorly of an experience. The salesman ( Rockie) lied to us on almost every detail. And if that wasn't enough, the service department will not fix our truck, nor return my calls to set up service appointments. Save yourself a lot of trouble and make the drive somewhere else. I will NEVER return to the Fletcher group for anything.
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