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New car purchase. - Subann
Great buying experience! We appreciated the time and patience we were extended. Thank you! Everyone went above and beyond. Finance and parts people we dealt with were excellent. Names escape me.
Top Reviewed Specialists At This Dealership
Subaru Certified Sales Consultant
Great service - Ramon123
Great service and by far the best salespeople. Free beverages as well as free donuts and ice cream. Everyone was very friendly and helpful with service.
Special Finance Department
Easy to work with - Jlindylu
Noah was easy to work with and did his part to get us the exact car we wanted.. Additionally, he was very patient and helpful knowing I was having difficulty making a commitment to a new car/car payment after not having had any payment for some time.
Fast and friendly! - Aliciacampo
Showed up and John Townsend went above and beyond to help me find exactly what I was looking for! Even showed me options of things I didn't know we're available! Everyone was super friendly with me having a five year old to entertain! I have bought cars all throughout the country, and have never had such a smooth and easy experience with such friendly staff!
Sales & leasing Representative
Sales Representative at Dean Team Volkswagen of Kirkwood
Ask for Mikey! - kayrod16
Mikey is the best sales guy you could ask for. He was certain to show us all of the cool features on the Jetta, he was very attentive to our “wish list” and just provided and overall 5-star customer service experience. Additionally, Anthony put in a lot of effort to make sure we got the best rate possible - and while that might seem like a simple thing, I can assure you he went above and beyond to make it happen. I’m very impressed by the service we received that Joe Machens VW.
Brillaint - Steve1975
I delt with josh back when he worked in the uk
100% genuine decent allround person.his product knowledge is excellent.as is his attitude to customers
Volkswagen Product and Sales Specialist
Professional, helpful! - Mwinograd
I came into the dealer after a very horrible experience at another dealer (different car brand). I was greeted by Maurice Gaydon. He was professional, helpful, assertive but not abrasive. He listened and was very genuine. He worked with me until we got the deal win- win. He was wonderful to work with- very solution oriented. 10 out of 10!
Great service! - lchen64105
Took my wife's VW in for a recall service. The service staff was great and very friendly! Thanks you for making my visit enjoyable.
Unwanted mail and emails from dealership - Unwanted Soliciting
I took my 2015 VW Jetta in for an oil change and to install new tires I brought with me. This was my first time at this dealership. When I arrived, I had to do some paperwork as I had never been there before for car services. They asked me for my email and VERY RELUCTANTLY gave them my email. They promised me the only thing they would email me is service coupons so I said that was fine. I was actually pleased with the oil change and tire service BUT wouldn't you know it a month later I start getting mail and emails asking for me to come in and trade my car in for a newer car. I would be a complete moron to trade in a 2015 Jetta with only 40,000 miles on it which I will have paid off in 18 months, plus I have about $4,000 in positive equity in. I don't appreciate this one bit and I probably will not return because of it. Places like this don't have YOUR best interest at heart, they only want to rip you off and make money off you. - Pissed Off!
Very pleased - MsSknnr
I just wanted to thank Andre and his team for being so professional and nice and making what seemed impossible to VERY POSSIBLE!!!! Thank you again!!!
Dean Team Subaru Volkswagen
Bommarito Volkswagen of Hazelwood
VW Sales Manager
Used Car Manager