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Scott was so pleasant to work with. He was knowledgeable... - fbsmith84
Scott was so pleasant to work with. He was knowledgeable and friendly. We got a great deal on our new Tiguan. The next time you are in the market for a new vehicle, head to Bommarito!
Top Reviewed Specialists At This Dealership
Greg is great. His help from the lot to my trade in... - Pete B
Greg is great. His help from the lot to my trade in value, to finance was excellent. He and Jason in fiancé stayed late to get the deal done. The alternator happened to go out less than 24 hours later. They stood by the van payed for the tow and repairs. Gave us a loaner while we waited for the tapirs as well. Duke in service is great too. All in all a great experience, I look forward to dealing with Greg for more cars for this family of six with four drivers and another one next year!
Alison was a pleasure to work with. She addressed all the... - B.Jones
Alison was a pleasure to work with. She addressed all the items on my checklist, which wasn't a small list. She's a great representative of the Suntrup group.
VW Client Advisor
JC was friendly and very helpful. His honesty and hard... - jenniferanne2005
JC was friendly and very helpful. His honesty and hard work is appreciated. On a Saturday morning with full appointments he still managed to fit me in.
The Beetle Connection at Dean Team. They had vehicle we... - Mel Chattman
The Beetle Connection at Dean Team. They had vehicle we were looking for and our experience was exceptional. I contacted Marc Jackson online via CarFax app. I was hesitate at first since I was 700 miles away in Upper Marlboro, MD. I did not want to be ripped off. Marc professionally walked me through the process, earned my trust and confidence. He informed me of the vehicle costs. He became my trusted agent! I was buying a VW Beetle for my wife. Marc provided invaluable service. He took additional pictures, virtually walk me through car, produced a You Tube video showing me the car. I got a fair deal on a 2014 Beetle Premium with Tech (satin white) with 8.5K miles including a 72 month/ 60K PLAT Warranty. I was tickled pink--shut my mouth and kept on talking:-) The VW Beetle was loaded to the gills! Marc made us so comfortable that we cancelled a local deal in order to go with the Dean Team. I kid you not, wow. I purchased the vehicle on 4 May and had the car in hand on 6 May. Marc coordinated the delivery in time for Mother's Day. My wife was so excited to see the bug coming down the street atop of the Transport Carrier. Just happiness. We got a fair deal compared to other cars within the National Capital Region. We over paid $2K for the car, but I did not care. My wife was happy. PLUS, I know Marc will make a good commission to support his family too. At the end of the deal, it was a win win for all of us. I got a happy wife, Marc was happy, Dealership was happy. Thank you Marc, Keep up the good work and I will be more than happy to be a reference for you. Oh yeah, let's not forget Bill Van Oyen. He too was great finance guy. Bill called me at work, we went over the financing, warranty and Bill got the paper work to me within 14 hours via Fed Ex. I got a good deal on the extended warranty--I said yes before Bill could finish his sales pitch. Just a little tip...every $1K saved or spent moves the needle only by +/- $25; therefore, do not get hung up on $750 bucks. Counter with something that improves the vehicle. At the end of the day, have fun. Thanks Marc, Bill and young lady who was helping the finance officer. Semper Fidelis...Mel
VW Director of Operations / Sales
Reese was fantastic to work with. Very quick getting back... - g.ericroberts
Reese was fantastic to work with. Very quick getting back to me with answers via text even when he wasn’t in the office yet. Will work again with him in the future.
No one could have done a better job than J.R. Johnston... - jackreser
No one could have done a better job than J.R. Johnston did with the sale. It has been a pleasure working with him. Any chance I have to make a referral
will pleased to do so.
Duane Bliss & Bill Hall in other departments were very
This is a good dealership!
This experience was BEYOND 5 stars! These people know how... - Ambermertens
This experience was BEYOND 5 stars! These people know how to take care of a customer. Danyel and Jon, and really everyone are on top of their game! Throw out any preconceived notions you may have about the car buying experience when you go to this place—-can’t believe I’m saying this, but it was actually ENJOYABLE! I’m definitely a customer for as long as they’ll still let me in the door!😉👊🏼
We just purchased our second vehicle from Northtowne VW.... - Bill Sanders
We just purchased our second vehicle from Northtowne VW. Henry Lomax was our sales rep both times. We love this guy, always honest, patient and most of all friendly and helpful. He made the whole experience both times enjoyable.
Truly disappointed by the lack of professionalism at this... - LSVW are crooks.
Truly disappointed by the lack of professionalism at this dealership. I bought a Golf from them in 2019 and have had nothing but issues with it since the purchase. Transmission issue first started in 2020, somehow not covered by power train warranty. So I went ahead and paid to have it fixed. Few months later the exact same issue happens again. They admit it was likely an issue with the original repair, so they fix it free of charge. A few more months go by and we've got the same issue again. Was told they would do the diagnostic service for free and let me know what the issue is. Guess what....same issue. Had to fight to get the diag fee waved after being promised it was covered. This time they want triple the cost of the first repair and their explanation is "damage is likely due to multiple repairs." So they openly admit their previous shotty repairs have caused the same issue, yet they refuse to fix it for me. This isn't a car that was driven hard, not even a daily driver. It has just under 65,000 miles and has only been serviced by VW.
This is not the experience I expected from Volkswagen. I imagined they would stand behind their repairs but they have done no such thing. No chance I will ever buy another VW from them or any other dealer, you don't promise excellent service and then treat your customers like crap.
Dean Team Subaru Volkswagen
Sales & Leasing Professional