New brake pads - Chamaigne
Brenda and Diane were both so accommodating and responsive. We will definitely go back when necessary. I was given a loner which was amazing since I have two little children with busy schedules.
Top Reviewed Specialists At This Dealership
Great dealership and sales team - GUK
This is my 3rd vehicle from Pointe and every experience was good. Jay is always professional and worked hard to get the deal and vehicle I was looking for.
Honest, Fair, Friendly - adavid02
Coming in just to look, Lou Cerota saw me in the lot and asked if he could help. Lou was very helpful in answering all my questions and the eventual test drive ended in a purchase. Lou was very patient as we went through the paperwork and he arranged it so I could pick up my 'new' used vehicle within a few hours. I would send anyone to Lou and this dealership. Every step of the process was painless and friendly.
General Sales Manager
Great experience! - Anthony G.
I have now leased 3 vehicles from Coleman Buick and my overall experience each and every time has been great. They have been extremely helpful in all aspects of the process. I especially appreciate their approach to the process and their no pressure attitude. This recent lease I worked with Martin Suarez who was an absolute pleasure. He was easy to talk to and extremely knowledgeable and answered all my questions thoroughly. Upon purchase he gave me a detailed walkthrough of the car which was very helpful especially with all the new features cars come with. I will continue to recommend Coleman to family and friends and I especially recommend working with Martin Suarez. It was also a pleasure to get to continue to work with my previous Sales representative who is now in the finance department, Chris Tandy. He too is extremely easy to work with and knowing he is still their keeps me coming back and comfortable knowing I'll continue to have a great experience.
Great experience with Paul at Lester Glenn Buick - Michellelindsey
Stopped in at Lester Glenn Buick in Toms River as I am planning on purchasing a new car in the near future. Paul Koblentz was super friendly, highly knowledgeable, and fully answered all of my questions. I will definitely return to buy from him when I’m ready to purchase and have recommended both Paul and Lester Glenn Buick Toms River to all my friends and family.
Great service - Dre
DwvaughnBrown was an excellent salesperson you help me find a car that I wanted and needed for me and my family he sold me two cars already his knowledge of the car industry of what it can do for you and your family was phenomenal. I Thank him for all the service that he did for us I gave it a five star rating because of the salesmanship that Mr. Brown gave to me and my family. he sold me a 2016 Buick lacrosse And a 2010 Buick lacrosse and we love our cars thank you again I will recommend him to anyone that I know and to everyone that I know
Sales & Leasing Consultant
Got a new car. - Kmoo12678
Had a great experience with Jorge! Highly recommend him. He made the process easy and efficient. He was honest and efficient. Go see Jorge if you are ready for a new car!
Certified Sales & Leasing
Friendly and convenient dealership - IGNORED
We purchased a new GMC Acadia from our salesman
Mark "Moose" Brodwater at Barlow Buick/GMC in 2017 and recently visited the dealership looking for a used Yukon. Although we ultimately found the car we wanted at another dealer Moose went out of his way to try and satisfy our needs. Way to go Moose. We will give you another shot next time we are in the market for a car.
AWESOME!!!! - Gary Greener
The best car experience I have ever had!!!! Chris my salesman was pleasant to talk to and very knowledgeable as well as the finance manger , so much so my wife went there the next day and bought a car as well!!!! I will never ever go anywhere else for me or my family's vehicles !! Thank you Chris for the most awesome car experience I have ever had!!!
Very Satisfied and Pleased - skconstant
Mark Lutz od Rossi GMC was a professional and gentlemen.
His introduction was flawless from the time in walked into the showroom.
There was no back and forth as most dealership do.
He knew what I was looking and had the vehicle right up front for me to see and go through.
When it came down to working out the numbers, No BS, he knew and I expressed that I wanted the vehicle.
Once back to his management team, we agreed on the numbers and made the transaction.
Delivery was prefect and explanation and set-up of the technology features.
I would highly recommend Mark Lutz and the Rossi dealership for your next purchase of a GMC or BUICK
Thank u! - Butterfly15
Thanks to Jeydi Serrano for helping me getting something that I always wanted. Good services. I recommend her 100%. She is a great sales person. Thank you for all of your help Jeydi Serrano.
Awesome experience! - Jonathan Spare
Professional and courteous! Steve Timanaro, our service advisory, goes the extra mile to ensure we are satisfied. This dealership has the best customer service that we've ever experienced by far.
Wonderful - Gmc
Very pleasant to work with with a no pressure experience.
We are very happy with our experience and hope to send you more customers in near future.
Excllent Experience with Purchase - I.K.
I had an excellent experience purchasing a Cerified Pre-Owned GMC Terrain from Perrine Buick GMC a week ago.
It started with emails which were answered quickly and professionally. I was invited to take a test drive even though the salesman I requested was not working that day. No problem having the Terrain ready for me to take out when I got there in the evening and no pressure to do anything other than the test drive.
The next day I returned and was pleased with the entire operation. My salesman was Steve
Servetah who answered all my questions and had me drive it again and look it over carefully in the daylight. We were able to make a deal including a good price for my trade-in. Everyone I dealt with was pleasant and very efficient and knowledgeable. The car was beautifully detailed and the Finance Manager got me the GM 1.9% financing available for CPO vehicles. I ordered an accessory and the parts department called within 24 hours that it had arrived. I could not be happier with the Terrain or the dealership.
The owner of the dealership, Fred Perrine, introduced himself - he is onsite and involved and I'm sure that has a lot to do with the feeling that you are dealing with an honest, family-run business.
Easy to Deal With - KMSP
I am a repeat customer (2 Yukons) and wouldn't go anywhere else to buy my cars. I have dealt with salesman Rich Barnett both times and he is a pleasure to work with. He is knowledgable about the cars and processes and he does not pressure you at all. He is very fair too. I also use the service center since you get two years of free oil changes and they are great too. Highly recommend.
good job - cilla41
Service was excellent as always. Arrived early and car was taken immediately. I was told job wold be completed by the time breakfast was finished with my friend. Was called to to tell me the technicians needed to do two other repairs, because of my mileage. When I got back from breakfast the car was ready for me.
Best place to get your new car!!! - loveG70
I purchased a Genesis G70 from Burns Hyundai. This place has the most variety of Genesis G70 to choose from, so I travelled all the way from Virginia to get my G70 here. Also the service of the staffs were exceptional. I experienced amazing support from Brian Han, who helped me through all the process with amazing expertise. Brian helped me out with all the paperwork, of course, and also helped me with other stuffs(insurance, EZ pass, etc..) which, I am sure, was beyond his responsibilities. I had almost no knowledge about purchasing a new car, and had to buy one by myself as my husband was away, but with the help of the staffs I had no difficulties at all. Thanks for all your help, Burns Hyundai!
Prompt and professional service! - Rick1776
I highly recommend this dealer service and repairs services. They are courteous, knowledgeable and efficient! Worth the cost if you want to keep your GM vehicle in tip top shape!
Great Job! - DBits
I went to Chevrolet.com and searched for a vehicle. The website gives you local dealerships first. After working with a few of them I had been aggravated and had lost interest, until i did a new search and scrolled down and saw Dalessio. I requested information and Robert the sales manager got back to me right away. When entering the dealership he introduced me to Vinny the sales representative. Vinny is like no other sales guy I have worked with. I have been doing this for many years, bought many cars, and have walked out of more dealships than I can remember. Vinny and I made a deal within 1 hour, and a very good one. No gimmicks. He made that clear when I was first introduced to him. After making the deal he told me to come back in a hour and half so they could get the paperwork together. I did just that. When I came back, I sat down with Ken in finance, and was finished in less than 10 minutes, again with no tricks or gimmicks. THEY WANT TO SELL CARS, NOT PLAY SALES GAMES! I will be back when I am in the market for another vehicle.
Great customer service! - GMCx7
Just recently leased two new vehicles for myself and my husband. Great team effort. Courteous, helpful and even humerous. Made our experience NOT the “dreaded day at the car dealer”!!!!!
Great Buying Experience - Patriot
I called to see if a Corvette was in stock. It was. Price just as listed. I wired transferred them a down payment. The following week end I flew to Phil. They had a driver waiting for me. In and Out of the dealer in about 1 Hour. NO Surprises. Just as Advertised. Great Price. This is 2nd Corvette I have purchased from Kerbeck Great purchasing experience. John NC
Very pleasant - Happy buyer
Ahmad is very knowledgeable about all the cars he sells. He was never pushy and worked hard to make a deal that we were happy with. He has a wonderful personality and is easy to talk to. He spent whatever time I needed to understand the features on my 2018 LaCrosse. I feel I will be able to call him if I have any other concerns.
Ahmad is an asset to Royal Buick and we will definitely recommend him to family and friends!
Unbelievable excellence - Brandi
We purchased a 2016 Chevy 2500HD while living 2 hours away. Mark Hathaway was patient and willing to provide excellence service. He made sure we were comfortable with the purchase every step of the way. Our children felt as if they belonged and were not a bother during the process. I would purchase another vehicle from this dealership even if I had to drive another 2 hours. The price was a steal and the truck was magnificent.
Great price - Happy customer
I got the car I wanted for the price I wanted very fare and honest people. Freddy and Justin are two good guys that worked together to make me happy..
Get a written buyer's order before you go! - Al_L
Do yourself a favor - get a written buyer's order or do not step foot in this place. I negotiated via email and phone for two days with Margrethe. I was comparing her offer to another dealer’s vehicle that didn't have an option I wanted, and after raising my offer with Margrethe received a callback from her stating the out-the-door price is agreed to and to come on down to pick up my new Jeep. She seemed genuine and up front, so I drove an hour without that buyers order I usually require. I was greeted by Lenny, asked for (and briefly saw) Margrethe, but ended up sitting down with Lenny. Lenny was great, started the paperwork, took my cashier's check, trade in registration, and when asked to verify pricing before he walked away with my check he sent in the sales manager - I have a feeling Lenny had an idea of what was about to happen, because he didn't make eye contact with me at all after he pulled in the sales manager. The sales manager came in with a single number on a piece of paper and said after trade and down payment, this is your balance. The balance was 3k higher than it should have been based on the agreed upon price, and he fumbled through a story about how Margethe left for the night and some other manager must have worked with her on the pricing who wasn’t in today (we negotiated and agreed to a price today). I asked for him to walk me through his math so I could locate his mistake and was presented with an 8x11 sheet of paper with the smallest numbers you could imagine in a 3x5 area. He was increasingly unpleasant as I asked him to step through his process to arrive at the balance owed, and he became combative when I asked for my cashiers check, trade-in registration, and keys so I could leave. Don't waste your time here unless you have a written buyer's order *prior* to visiting the dealership. I invite Debbie Novick to reach out to me and will update my review should I hear from her.
Accomodating, friendly, helpful - Buddy
Mike Santucci is a great salesperson. He worked around me. I did not work around him. He clearly answered my questions. He remained patient when something I did not understand required further explanation. He relayed insider information without taking advantage me. I am not a car salesperson who sells cars every day.
Stan, the supervisor of Pre-Owned, was accommodating and gave me personalized attention.
Getulio of the Service Department, too, was helpful making sure I was totally satisfied. He worked around my schedule when I got regular maintenance on my car afterwards.
Mel, the woman at Reception, always greeted me with a smile. She, also, was part of the process. She directed me to the right person when needed.
Mia, in the Service Department, even cut a few threads hanging off my suit tie. You cannot get any better than that!
Going above and beyond - bmac10
I just felt it was my duty to let everyone know about the best and most thorough salesman I have ever worked with. Paul Valenti at FC Kerbeck. He put the extra hours in getting me the exact truck I wanted. I am a very hard person to impress and I can not tell you what I put this man through lol..again I just wanted to recognize and say thank you for making the process easier for me. I will definately be a cumstomer in the future !!
dont go here!!! one star is too high - unhappy
when you are buying they are very attentive with different people calling you.(even the owner)
once you make a deal they offer no help at all.
first review ever written, stay away!!!!
Not pleased at all - B.ramlow
purchased a 2012 GMC for $12k on a Saturday, the check engine light comes on very next day codes P219A & P219B. personal opinion is codes were cleared before purchase, however we have no way to prove this. this was a problem for us due to we are from NY and in order to pass the emissions inspection the check engine light can not be on. Dealership un-willing to correct the problem at all. Jim Cipolla was our salesman, and he states "I spoke with Brian Vaughan, our general sales manager and he said he would not pay to cover an item that isnt apart of the powertrain. I'm sorry"-who sells a vehicle and doesnt handle issues that come up the very next day after the sale!? Total BS. Do not recommend this dealer.
Out of Touch - dc0059
This dealership performs excellent service on GMC's, and has always impressed me with their service department. The sales team on the other hand misses the mark by a long shot. I made two attempts to give them a chance, and within 5 minutes each time they could not have been more condescending and simply rude. I was looking at a new Yukon Denali, which I ultimately purchased at another dealer without any issues at all.
In New Jersey
Flemington Chevrolet Buick GMC
Internet Sales Manager