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Duncan is always polite and professional. He has always... - Megan Fessak
Duncan is always polite and professional. He has always been friendly and courteous to either myself or my husband whenever we have brought our car/ truck there to be serviced. As a matter of fact, we actually live closer to Bridgewater Chevrolet, but go out of our way to go to Flemington, just because of the awesome customer service and friendly Service reps at Flemington. Their service dept is top- notch, and the waiting room much more comfortable than some other dealerships. Duncan, in particular, displays patience, friendliness and professonalism even when things are at their busiest there. Always calm, and nothing is ever too much to ask- thank you, Duncan! - Megan Fessak
Top Reviewed Specialists At This Dealership
I have purchased countless vehicles in my life and this... - luvmbskts
I have purchased countless vehicles in my life and this was by far the best experience ever, treated fairly, with respect and very friendly. I cannot say enough how nice it was to do business here.
General Sales Manager
Bruce Gorelick was very helpful and informational. Thanks... - Rkocsak
Bruce Gorelick was very helpful and informational. Thanks for a smooth transaction. I would recommend this dealership to a friend and if needed I would use again.
Great experience as always, This is my third lease very... - Michaelvotojr
Great experience as always, This is my third lease very satisfied with Phil and Tj fair price great people and great service it's a no brainer!!!!
Sales & Leasing Consultant
I had a very good experience. Everyone was friendly.and... - mrinaldi6
I had a very good experience. Everyone was friendly.and courteous. My salesperson, Brandon, was so very helpful. I would highly recommend him and your dealership.
Brandon was awesome and knows his vehicles. He took his... - vern08753
Brandon was awesome and knows his vehicles. He took his time explaining all the bells and whistles for my wife. Also help setup OnStar for us. Another great Lester Glenn experience
This was my first time buying a car from GMC Burns and I... - rjemv
This was my first time buying a car from GMC Burns and I was very impress with Annelise Furey she made the whole car buying go smooth as possible. No high pressure, Annelise went the extra mile. Definitely will be coming back again.
Best Car Buying Experience Ever !From the time I walked... - Charles Barbato
Best Car Buying Experience Ever !
From the time I walked through the door to the time I took delivery everything was perfect. My salesperson Mark Crosby was professional, knowledgeable and went the extra mile to make sure every aspect of my deal was right. Not only do I highly recommend this dealership but I will return for my next car.
My recent experience with Antonio the service manager was... - Nshbb56
My recent experience with Antonio the service manager was first rate. Response and professional. I highly recommend them to all!
Cliffside Park New Jersey
Najee our sales rep is beyond amazing. He went over and... - Tricia
Najee our sales rep is beyond amazing. He went over and beyond to get what we wanted and in our price range. Amazing experience. Thank you for all your hard work. You are truly an asset to FC Kerbeck.
I stopped by Jim Curley Buick gmcSaw a beautiful used... - kummerjohn
I stopped by Jim Curley Buick gmc
Saw a beautiful used Kia made the transaction smooth fast and easy Cynthia was so excellent and I have a new dealers to come to that treats you like family
Excellent customer service, they explain very clear all... - ramonshowjumper
Excellent customer service, they explain very clear all my options and got me the best price and truck I wanted. I visit several dealerships before and there is no comparison. Great all around team.
Very professional. Pleasant to work with. Our sales rep... - Bsedeyn
Very professional. Pleasant to work with. Our sales rep eric Davis was great! We would and have recommended pointe Buick.
Eric was very helpful and patient with us when we picked up the car helping us understand how it works.
We couldn't be happier with our new 2021 Buick Enclave,... - jcontreras3210
We couldn't be happier with our new 2021 Buick Enclave, the customer service at McGuire from Adrianna and Eddie was excellent, they really helped us to get a good deal. This is my 4th car leasing and surely many more.
My Christmas present to myself was a lease on a 2021 GMC... - davidd128
My Christmas present to myself was a lease on a 2021 GMC Acadia and the transaction could have not gone smoother. My salesman is Jamie Goshorn and he is the best Salesman they have at Barlow and i would not deal with anyone else.
Jamie goes above and beyond for his customers, he knows his stuff and is always available to help with all your needs.
Bob novicks is the best we just recently bought a 2020... - grman3815
Bob novicks is the best we just recently bought a 2020 equinox they were very helpful very kind and made you feel relaxed the best thing about Bob Novak's is they are honest people to deal with I recommend if you're buying a new vehicle or even a used vehicle go to Bob novick
Never buy anything from this place. They try and charge... - Jim
Never buy anything from this place. They try and charge you $300 for “window etching” which is a complete scam, if you really want it on your vehicle it’s $21 on Amazon. Secondly, they were supposed to detail and clean the car before pick up and it wasn’t even cleaned at all... Plus they had a week to do so before I came and picked it up. They apologized and thought $150 check would make up for it. The salesman told me he would go fill up the tank for me and only put half a tank in. Lastly.. It has been 3 weeks since I pick the vehicle up and they still haven’t contacted my bank about a loan!! I called my bank and they have no idea about the vehicle! It’s been 3 weeks... Don’t go through the hassle I did and just stay away!!!
We were looking to lease the GMC Acadia Denali we saw on... - LymanConst
We were looking to lease the GMC Acadia Denali we saw on the lot on Sunday, and we were able to sign on the dotted line by Tuesday morning. Very satisfied, and will continue being the customers we have been for over 10 plus years.
I love my new 1500 Sierra at4. Tyrone Kings Sr. And team... - Kjpopleon
I love my new 1500 Sierra at4. Tyrone Kings Sr. And team made my purchase awesome. I highly recommend anyone to go there and give them a shot.
Great experience, quick deal, very professional staff.... - Heather
Great experience, quick deal, very professional staff. From the first step out of my car on the lot, to driving out in my new car - I was very pleased!
Spoke with the owner Tom outside about my trade in. He... - mmcgough01
Spoke with the owner Tom outside about my trade in. He should be embarrassed by his appalling and hostile behavior. Aside from aggressively yelling "I need to make money" when I told him I was looking for a little more for my trade as we looked to purchase a new Yukon Denali (our 4th). He was beyond aggressive while attempting to belittle and intimidate, which is shocking because we were loyal customers and always brought our car to T&T for service. It's sad because his employees are great but I can't stomach giving his organization $1. Given the choice I would rather walk than get a free truck from him.
I do wonder what the customers inside thought when he slammed his proposal on the floor while he glared at me from the showroom. Real classy.
I laugh seeing his replies from these reviews- especially because I saw first hand how he acts. In fact this was only reinforced when telling his employees what happened as I waited in the back for our car truck to finish. Trust me it is a facade. Not only will we NEVER buy another car from them but we are also taking our service elsewhere.
Service is horrible DO NOT GOT THERE. Unqualified service... - Jessegery78
Service is horrible DO NOT GOT THERE. Unqualified service Manager and technicians. I would stear Clear. Thanks for a brand new 74k truck with bad tires.
you should go there if you like being lied to and ripped off - Mike
Before I started talking to Valentina, sales person at the Buick dealership, about leasing Buick Encore, I explained the situation that I had with my Jeep Compass which I was leasing at that time: The lease for the Jeep was up in August 2019. I went over the mileage allowance in the lease, and was considering buying the Jeep out. I called the bank and asked them to extend the lease for another 6 months for the Jeep; as a result the lease was extended until February 2020.
I told the sales person at the Buick dealership – Valentina, that if they would take the Jeep off my hands then we can talk about me leasing the Buick Encore. Valentina told me that she would need to talk to her manager. After she came back, she told me that the Jeep would be no problem and they would take the Jeep off my hands. They told me nothing about any conditions regarding me turning the Jeep in to them, and me having to pay for the Jeep anyway. I made a deal to lease the Buick and drove it home, thinking that they would take care of Jeep that I turned in to them, and would not have to worry about the Jeep
A month later, I receive a statement from a bank regarding Jeep Compass lease stating that I owe $4,000. Immediately I reach out to the Buick dealership, and Valentina told me that they took my Jeep as a courtesy to me, and that maximum they would pay would be lease termination fee - $400. I told her that this is not what we agreed upon, but she told me that they would never pay for the Jeep.
I tried reaching out to her and have this matter settled but she is just ignoring my efforts.
Valentina straight up lied to me. I clearly stated that the only way I would lease a Buick if they would take over my Jeep and they agreed, but as it turns out it was all a lie just to get me to sign for the Buick - highly unethical!!! Definitely not what I expected from a so called reputable business.
I WOULD DEFINITELY NOT RECOMMEND THIS DEALERSHIP TO ANYONE... STAY AWAY FROM THEM.
This is hands down the worst service department that I... - esb43
This is hands down the worst service department that I have ever dealt with at a Cadillac dealership. I scheduled service back in August for my Cadillac and drove 45 minutes to the dealership. Once I arrived the flustered service team is scrambling around trying to figure out a way to let me know that the loaner that was for me is no longer available. Well I'm asked if I would like to sit and wait for the other person to come back to the dealership when I left work to bring up my car. As this can be several hours it was not an acceptable response. There was no demo that I could drive for the afternoon, no offer of a ride, no offer of a Uber at all. I left the dealership and contacted Cadillac Customer Experience who rearranged the service appointment with a loaner the next day and the vehicle being picked up and compensated for the inconvenience. I get a call that the vehicle is fixed and ready only to arrive and the seat not be fixed (showed the service rep and I very clearly notice he rolls his eyes under his sunglasses because why should my seat of a 100k vehicle with 12k miles that I was planning on buying out not squeak excessively? Oh....because he would "have to take apart the entire Recaro seat which is a lot of work" Asked to fix a bent rim and provided my CNA Tire Plan info - Completely ignored. The final straw was I called last evening to follow up on the trim that was backordered from my service appointment over a month and a half ago. I was told parts is on the phone and I would receive a call back in a few minutes. Well I'm still waiting for that call. Thank you Johnson for giving me a final confidence that Cadillac is not the brand that it used to be and that the service is not just horrible......its HORRENDOUS. I can not thank you enough for helping me make the decision to not purchase this CTS-V and that for 100k another luxury brand would be more than happy to provide luxury service. The only person at the entire dealership that I can genuinely thank is Anthony in Sales for coming the pick up the vehicle and offering great customer service.
My daughters windshield cracked. I brought the car to the... - rockysinisi
My daughters windshield cracked. I brought the car to the dealer. The windshield wiper transmission cracked causing the windshield to wobble in turn chipping away at the bottom of windshield until it cracked.
Although I had a bumper to bumper warranty the service manager backed by the general manager claimed someone broke it and would not honor the warranty. It cost me 1,000 dollars to repair windshield and the windshield transmission.
I traded out of this Buick dealer to a Ford that paid my last four lease payments.
Brian Vaughn the general manager said there was no higher to go past him.
Brian should remember there is always someone higher.
In this case it was me.
No more of my business or family and friends at McGuire GMC. THEY CANNOT BE TRUSTED.
The process of buying my car back in May 2020 was great... - Desposito72
The process of buying my car back in May 2020 was great until I realized weeks later that I had put in to transfer my plates and they mistakenly put in to register my vehicle for new plates. A couple of weeks later they mailed me more “temporary” Plates with a note that I was still waiting for my custom plates which was extremely confusing. I only realized the mistake after the DMV contacted me saying they were going to suspend my license. After multiple attempts of trying to figure out what was wrong (calling the dmv, my insurance company and the dealership multiple times) the dealership informed me of the mistake and told me I was going to be refunded the difference. That was in August 2020. It is now November and I have called multiple times informing them that I never received the difference only to be put on hold and put to a voicemail. I am very disappointed with how they handled this mishap.
Very bad place for a female to deal with...got a price... - scruzzer444
Very bad place for a female to deal with...got a price that she accepted... came back the next day...changed the deal from 36 to 48 months and wanted $1750 down as opposed to zero...be careful...to many good dealers to deal with rather than waste your time here!!!!!!!!!!!!!!
I ordered a corvette 12 months ago and put my money down.... - Gmm
I ordered a corvette 12 months ago and put my money down. I was sent a form with color choices & options. I e mailed it back promptly. I recieved a order form / contract and a ‘push’ to get more money in to ‘hold my place in line’. I returned promptly. I made (2) subsequent changes to Add options. When the car was delivered 10/5/ 20, the interior was a different color than on my initial form. The sales man says it’s beautiful & a better color match’ (xxxxxxxx) and I objected. I was told you can get your money back, order another car or take this after waiting 12 months. I pigon holed. It turns out when I got to my paper copies that sales changed the interior without my knowledge! No one ever called me to review the order for color & options. I had no choice unless I was willing to waite another 4-6 more months but to accept their error. I am disappointed in Kerbeck for hustling their customers
Ps while I was on the dealership another customer was ssying his car was delivered without the options he signed for
I am disappointed in shoddy business methods. Someone should tell them the customer is always right’. ‘Service’ is the name of the game not being a hustler
best car buying experience I've ever had. I had... - TWN7575
best car buying experience I've ever had. I had emailed over a quote request and quickly heard back from Andy at Arena. Once he confirmed exactly what I was looking for he emailed me back with a great price. He then gave me a very fair offer on my trade, went and found the exact car in color that I wanted and I had my car by the end of the week. There was back forth negotiations necessary. Just a great deal with a very helpful and friendly salesperson.
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