1,099 New Jersey Used Car Dealers

Had an absolutely terrible time servicing my Alfa Romeo - NavMobe

Had an absolutely terrible time servicing my Alfa Romeo Giulia here. Firstly, the advisors performed work that I did not authorize. Next, they kept my car for an entire week and never provided an update, after claiming it would be done in two days. They never even picked up the phone when I would call to check in. The worst part is that I had to fork out hundreds of dollars for a rental during this whole time. Stressful and terrible situation. Avoid this service department at all costs.

I Was very happy with the service. - amdries1@gmail.com

I Was very happy with the service. Jack was very helpful. I am a customer since 2020.

What a great experience at Schwartz Mazda. - barbe091269

What a great experience at Schwartz Mazda. Noah Anderson is a patient and knowledgeable salesman

From the start, communication has been inadequate. - cmwinka

From the start, communication has been inadequate. I was not kept informed about the progress of the work, and my calls and messages went unanswered or were delayed, leaving me uncertain about the status of my car. The quality of the work performed has been unacceptable.

They keep it clean and professional They know what they - eugene

They keep it clean and professional They know what they doing John Keane is very polite and professional, he knows what he need to do and explain everything along the way

As always, another great experience! - Me

As always, another great experience! Norm and everyone else at the service department at Toyota World Of Clinton know how to treat their customers. I've been bringing my truck to them since I purchased it. And now, 165,000 miles later, my 2016 Tacoma is still running like new. These folks may be selling and servicing cars, but they're really in the customer service business. And in that they exceed every expectation.

Best place to get your car fixed. - @

Best place to get your car fixed. I bring it in to drop it off. Next I get a call it done. The price was just what we talked about. Great prices. I would recommend them to anyone. I would give them a 10 out of 10.

Since I have previously written several reviews of this - sepsi

Since I have previously written several reviews of this service department describing VERY NEGATIVE experiences, I think it is only right that I write a very complimentary review after today's visit. Service rep Jose was friendly, and did everything he could to make up for my previous bad experiences (which I had described to him). Work I asked for (and more) was done gratis, there was no upselling like the other reps constantly tried to force on me, and my special request to have my tires inflated to the correct pressure was actually carried out perfectly! First time ever at this dealership. The building has had a facelift, so maybe they have decide to turn over a new leaf and treat their customers the right way.

I had a great experience during my first service visit. - PJBSmart

I had a great experience during my first service visit. However, it would be great if the option for a loaner could be available instead of a one trip monetary/voucher trip. I am just comparing my previous experiences from Park Ave BMW, where a loaner car was always an available option.

Terrence is a great sales person. - robertsonviktoriya

Terrence is a great sales person. He knows his stuff very well. He answered all my questions and provided the best options. I am very happy with my experience.

Everything went rather smoothly Our dealer Rowland was - teddy3759

Everything went rather smoothly Our dealer Rowland was very helpful and went above and beyond to find the car I wanted Rowland was kind and personable

Kevin is very professional thanks again + dealership , - Jr

Kevin is very professional thanks again + dealership , will be in shortly to buy new QX 80

Hugh Middleton and the Mahwah team were excellent. - edljost

Hugh Middleton and the Mahwah team were excellent. I would highly recommend them. Communication was consistent and their follow-up to my purchase was very diligent.

My salesmen Greg Sconzo was wonderful and totally - carolserratelli

My salesmen Greg Sconzo was wonderful and totally responsible for making this sale of my Q5 a memorable experience. I would recommend him to everyone interested in buying a car. 1out of 10 rating he gets a 15. Thank you Greg I absolutely love my 2022 certified preowned Audi Q5.!

It is my opinion the service department is excellent. - casey1010

It is my opinion the service department is excellent. My Ford has never been anywhere else. The employees are very helpful and friendly. I waited for my car and was keep informed. I always deal with Giovanni Procopio. He is such a very nice young man. He is very respectful, patient and helpful. The whole department is an asset to Celebrity Ford.

Me siento muy agradecido por el servicio y asesoria de - bayardopal

Me siento muy agradecido por el servicio y asesoria de Brian, me guio de manera excelente y honesta para obtener mi Tucson nueva..Agradecido con todo el proceso y la oficina..Gracias por la paciencia y el apoyo con el idioma a todos..Los recomiendo es una visita q Vale la pena . Gracias y bendiciones.

Everyone was kind and helpful. - Wjherring1

Everyone was kind and helpful. Thanks to Mic for going above and beyond in helping me get my truck.

Worst customer service / dealer experience I have ever - L Narozniak

Worst customer service / dealer experience I have ever had in owning 8 Volvos - avoid them at all costs - THEY WILL LIE TO YOU AND PRICE GOUGE. I made an appointment for programming a new key fob for my daughter's 2008 S40. My daughter and I checked in, were told the cost would be $600+, and were told it would take an hour to program the new key. After waiting 1 hour 45 minutes, my daughter asked why it was taking so long. The service employee stated "we are having a small issue with programming the new key". He sent the service manager over who reiterated that excuse. His explanations did not make sense and he kept saying the programming was taking longer than expected. When I kept asking what the problem was and how much longer it would take I was told "I have something to tell you and I don't think you are going to be very happy". He told me the new key fob they ordered HAD NOT BEEN DELIVERED AND THEY HAD NO NEW KEY FOB ON SITE. They knew this when they checked us in, told us it would cost $600+, would take an hour to program the new key, and "please have a seat in the waiting area". LIES, LIES, LIES. If my daughter had not asked about the delay, they were NOT GOING TO TELL US - THEY LEFT US SITTING WAITING FOR 2 HOURS FOR A KEY THEY DIDN'T HAVE. The service staff we spoke to all knew the key wasn't there, but chose not to tell us. We immediately left. If they will lie about not having a part on site when they check you in, what else will they lie about when performing maintenance on a vehicle? THEY ARE UNTRUSTWORTHY!!! We then took our car to Kundert Volvo in Hasbrouck Heights, NJ who had the key in stock, took an hour to program it as promised, and cost $100 less than Edison Volvo.

First time here and I told their employees what kind of - Randy Watson

First time here and I told their employees what kind of vehicle I wanted and how much i wanted to pay monthly...They stayed even after closing and helped me get the deal done. Great customer service. I recommend anyone to see them when they are in need of a vehicle.

Helpful, sweet and knowledgeable. - hank5263

Helpful, sweet and knowledgeable. I felt important and respected. I will definitely be back soon to check out the newer models.

Terrific sales, I bought my car there. - fairlawnam

Terrific sales, I bought my car there. I am over a 100 miles away, they were great. They followed through with everything they promised. Since then, my service husband superb, my second oil change. I dealt with a young man. Named Kevin, he was terrific in and out. Perfect job, a terrific dealership, I sing its praises, and I refer people all the time. It's worth the trip

This dealership keeps their cards close to their vest. - honest reviewer

This dealership keeps their cards close to their vest. But, as a buyer, so should you. Like some places, they won’t share their other fees over the phone. Their reconditioning fee and PSI fee are high. However, Zach was very patient. He was flexible on the fees, as we continued discussing the bottom line. And he was very helpful with the values of other dealers’ 2022 Honda Pilots I was comparing. Mike was a bit of a fabricator. A 15k mile car can’t need such a reconditioning fee. He tried to tell me all that would be done to the car. But, I am a mechanic. So, I would be able to tell what drain plugs were touched. And if spark plugs were done (which is ridiculous at 15k miles). But, Zach made up for this with honest answers to my questions. This place is worth visiting, I dealt with 3 other employees over the phone. Everyone is genuinely nice. The key word is “genuine”. But they are very shrewd. That’s the business in nutshell. Watch your youtube videos. Get an education on the ways of car dealers. And good luck!!

Excellent service much appreciated always courteous! - missinyou39

Excellent service much appreciated always courteous! and timely. Would recommend others to go to Atlantic Volkswagen!

Jessica was very knowledgeable and patient. - Margie

Jessica was very knowledgeable and patient. I was there to see her three times and she was always ready to help.

Recibí un trato excepcional por parte de la vendedor - Everardo Navas

Recibí un trato excepcional por parte de la vendedor Elisa Polanco, fue una chica muy amable y profesional, me ayudó en todo el proceso.

Great dealership to buy a car from. - Chester Maynard

Great dealership to buy a car from. They helped me out a lot! I wasnt sure what I wanted, but my sales rep Marin let me take my time and discussed all the features with me so I understood everything. Thank you sooo much, super glad I went here.

I recently bought my second vehicle from this dealership. - edmccue513

I recently bought my second vehicle from this dealership. While my experience the first time was Outstanding and drove me to return when a saleman reached out to me over text message. I really wasn't in the market for a car but the car I was driving was bought while I was in a Capter 13 and the loan rate was horrid and now that my credit score is much better and the backrupcy discharged I took a look at their inventory and found a car that peaked my interest. I went in to take a look and made a deal that was good for me and got me into a loan with a far better rate. Up to this point my experience was about as good as my first experience. However the car came with one key and I was told at the time of purchase that they were ordering me another key from the factory and it should take about a week so my wife and I have been sharing the one key. I texted my salesman this morning to see what the status of the second key is and I had not recieved a response so I called the dealership this afternoon to find out that my salesman no longer works there. So far no problem. They connected me to the salesmanager Travis. This is where things started going south. Travis acted like it was my fault I had not gotten my second key yet. Had a (very close to unprofessional) attitude and decided to talk to me like a teenager. For context I am in my 50's and this is far from the first car I have ever bought. It may seem like a small thing but a deal was made. I agreed to purchase a vehicle under a set of conditions one of which is a primary and SECONDARY key. This is a standard thing. Waiting 2 weeks and then a third now because I have to have a key ordered which I was assured was done and make an appointment with service to get the key cut and programmed. So next saturday at this point which will put us at 22 days for something that should have happened within one week. Had I been given accurate information on the day I bought the car I would have made the arrangements I needed to right then and right there. Maybe this is why the salesman no longer works there but this is hardly my fault and regardless of what ever is going on with TRAVIS, he should have acted more professionally on thephone with me. Secondly, It is a used vehicle and is in pretty close to new shape there is some ver minor damage on the pasanger side rear door and into the back quater panel. Not even super noticeable but I know it's there and I want to get it fixed. I bought some touch up paint for the car but like for most new and newer vehicles it is basically a pen. I went to a body shop (they can bite me for what they want to charge for such a small repair. I was told by the parts guy at the dealer that they have a body guy that comes in once a week. and would probably charge me about $150 to fix the damage. My sales guy stated he would come to me as well. Not sure how true that is but I was supposed have recieved a call from him by now and I have not. Cherry hill Mitsubishi has now cost this guy money because I have no idea how to get a hold of him and I'm not planning on asking Travis. I am not likely to buy another vehicle from them now since the culture seems to be "you signed so now we're done giving a xxxx" I cannot comment on the rest of the sales staff since the only 2 salesmen I've dealt with there no longer work there and TRAVIS has an attitude problem. He probably should not be working with the public in any capacity if he talks to everyone like that and if it's just me that he decided to get smart with then I would like to know what made him think he can speak to another grown man like I was one of his kids. Either way stay away from this place. Do not buy a car there. If you did buy a car there already and it's still under warranty and you need service go to another mitsubishi dealer. I am going there to get my key because they owe it to me and {{{TRAVIS}}} said I don't have to pay for the key. No KIDDING TRAVIS!!!! It's included

Nice customer service, Thank you for nice service. - Donaldk

Nice customer service, Thank you for nice service. You are best. I appreciate your service. Thank you

Wish you could give a 0 star rating! - Eric19860

Wish you could give a 0 star rating! I was at the dealership this past Saturday getting my wife’s vehicle service done. While walking around in the parking lot potentially looking at trading my pick up truck in, there was a gentleman who works here being loud in the parking lot yelling things he probably shouldn’t have. Such as hey white boy to other employees. Myself and other customers are in the parking lot. Another employee pulls into the parking lot and this loud mouth employee yells look at that gay vehicle he definitely takes it in the xxx that xxx. Wow really! Way to conduct business! I even said yo man I don’t think that’s appropriate. Blew me off. So I went inside to the “tower” and asked for that employees name. I was given the name Adam. The gentleman at the “tower” asked if everything was ok and informed of what happened and they were super apologetic very nice and asked if there was anything they could do. At that point there was nothing. They told me I could file a complaint which I will as well as this review. I went back outside and Adam was out there again. Again I tried talking to him to avoid a complaint on him and this review. I told him straight up you can’t be saying that type of xxxx. Yes I used the “S” word because he told me I couldn’t curse at him which I said I didn’t and he reminded me I used the “S” word (yes he said “you used the “S” word” instead of saying xxxx) Will not support a business like that. From my understanding talking to some people here this dude apparently thinks he can do whatever he wants without concern. I later find out he’s the owner’s son! Wow! Stay clear from this place very unprofessional on this dudes part and apparently he can just get away with it! Service department on the other hand was very quick and professional.

Great service. - Jan jan

Great service. Fast & Easy. We purchased a 23 Nissan Altima. Great service records. Thank you Greg!