1,092 New Jersey Used Car Dealers

Horrible service department. - mbe350

Horrible service department. Too E350 to be repaired there. I was assure by Mike car would be fixed. Almost 3 weeks with no car, 5 different occasions there and car is still not repaired. I paid them almost $1,600 to be told to take it somewhere else, they did not have proper equipment to diagnose. Stay away.

Awesome dealership to work with. - Bryan BDS

Awesome dealership to work with. I needed another long suv for myself to use for driving the kids around. They found me the perfect truck and price. Very easy transaction!

My Daughter bought a used 2022 Honda HVR from Ciocca. - plumbmeade

My Daughter bought a used 2022 Honda HVR from Ciocca. Before leaving the dealer lot we noticed a small chip in the windshield. We reported to the manager who looked at and told us that Ciocca will take care of the chip. He also gave us in writing a promise to take care of the chip. That was April 5th and they still have not kept their word. They have only responded to a review on their web site and two phone calls out of dozens. Their standard response is a manager will get back to you. It's May 13th the chip is still in the windshield. This was my Daughters first car purchase and this is the lasting impression of customer service she will have. We are just asking for a simple repair, I hope this is not handle all their warranties.

We decided to go look at the new 2025 Hyundai Tuscon on - Igor S.

We decided to go look at the new 2025 Hyundai Tuscon on the last day of the year (12-31-24) to possibly upgrade my Wife's 2020 Tuscon (53,000 miles) which has been a great reliable SUV with no major issues/expenses other than regular maintenance or wear & tear item replacement. Our plan was to go back to the Dealership who sold us our 2020, but we also included Franklin Sussex Hyundai which was closer to us. We were going to try Franklin Sussex Hyundai in 2020 but they had sold the Tuscon we wanted and had to go to the Dealership further out. Upon arriving at Franklin Sussex Hyundai, Alex (Sales Manager) dropped what he was doing to assist us and confirm the vehicle (Color Combination) was still 'In Stock'. Then, he immediately searched for an available Salesman (Solomon Deguzman) for us to go over some numbers. I've purchased many new vehicles throughout my lifetime and this is where the process often gets grueling! However, I found Solomon to be extremely pleasant from the get go which made the negotiation process very comforting while listening to our needs. I never felt pressured by him, which was huge for me due to my low threshold for patience at times like these. Solomon stayed good natured while going back & forth to present our numbers to Alex. We were able to come to a final deal without the grind a Buyer would often find with other Dealerships. This was truly one of my best experiences negotiating a new car purchase. Even, Brentt in Financing was very helpful to get us in and out. Solomon is also tech savvy with great knowledge of the vehicle itself and went out of his way to explain the nuances of the Tuscon. To make your experience as wonderful as ours was, I highly recommend you call ahead to request Solomon Deguzman (in forefront of photo) assist you with your purchase. Kudos to all the friendly people at Franklin Sussex Hyundai to get my Wife into her new vehicle!!! I'm adding an additional 5 stars *****!!!

I recently went in for an oil change and multi-point - mendbymont

I recently went in for an oil change and multi-point inspection for my Jaguar at the Edison Ray Catena Service Center, and from the moment I arrived, I was greeted and escorted to the customer lounge by the friendly staff. Within about 5 minutes, I was called to meet my service advisor, Neshawna Thomas. I believe Neshawna is relatively new to the service department, as I haven't seen her before, and I was glad to have her as my advisor. Neshawna was knowledgeable, approachable, and most importantly, respectful of my needs. I was offered additional full-service options, but I declined, and Neshawna respected my decision without pushing me, which I truly appreciated. In the past, I've had service advisors who were overly aggressive or arrogant, so this was a refreshing change. While waiting, I noticed some construction going on in the lounge area. It was a bit noisy, but it’s understandable, and it didn’t bother me much. The total time I waited was about 1.5 hours, which wasn’t bad at all, especially with the great customer lounge that made the wait more comfortable. After the service, Neshawna explained what had been done and even mentioned that they sent a video of my car showing the service process and the recommended repairs. This was a great touch, as it gave me a clear view of what was happening to my car. Although I declined the additional recommended services, Neshawna didn’t push me and respected my decision. She also checked in to make sure I was comfortable in the waiting area and informed me that my car would be ready in about 10 to 15 minutes. When it was time to pay, I was greeted by another friendly staff member, and we even shared a laugh. Thanks to Neshawna, I finally had a positive service experience. I honestly believe she’s a great addition to the Edison Ray Catena Service Center team. I usually dread visiting this location due to past experiences with arrogant staff, but this time was different. It’s clear they’re listening to customer feedback. Thank you, Neshawna, and the entire team at the Edison Ray Catena Service Center!

My experience with this dealership was not good. - Beauv

My experience with this dealership was not good. Finance manager is very conniving. Certainly not honest guys. Lied about new brake job on car I purchased. Upon investigation brakes was not done. Sales manager said “ I thought they were done”.

I recently purchased a 2021 Audit Q7 from this dealership... - kimrossman1

I recently purchased a 2021 Audit Q7 from this dealership and I had an excellent experience from beginning to end. The sales person, Chip, was very welcoming, knowledgeable, and professional - but I most appreciated his patience with my buying experience. Before deciding to buy, I made multiple trips to the dealership for test drives etc and I never felt any pressure from Chip. He was always willing to spend time answering my questions and really took the opportunity to get to know me and my buying preferences. He offered to deliver my car to my home, and then when my license plates were available, he came back to my home to put them on. Overall, I had a great experience - I would go back to this dealership for future purchases and I will gladly refer friends and family.

Angel was great ! - Adearah_davis

Angel was great !!!!!! Helped me with my first car for & got me Approved for my first choice was a lovely experience not headache Yayyyyyy go me , come shop here it’s a MUST!!!!!!

I had a wonderful experience at Nielsen Chevrolet. - Alecialynch03

I had a wonderful experience at Nielsen Chevrolet. Everyone worked together to get me a good deal.

Open communication/Very helpful for out of state purchase - thegashlycrumb

Princeton Mini came to our attention because it had multiple cars in inventory that matched what we were looking for and they were offering great incentives. Alex was very helpful in communicating with us via email and over the phone regarding our potential purchase. We appreciated his open, honest communication and no game playing that let us know our out the door price in advance. Joel helped us when we came to take delivery and was so friendly and welcoming. I loved the tour of our new car and all its MANY bells and whistles. Mike also helped us in person and didn't hesitate to find a solution when an unexpected wrinkle arose in our purchase. Only negative was that the sales process ended up being longer than expected because the dealership was shortstaffed at the time, but everyone consistently checked on us and offered drinks and snacks to make sure we were as comfortable as possible while we waited.

Scam! - RussFromJerz

Scam! I drove 2 hours to look at a car that was not even close to as described on their website. The staff was very rude when I walked in they were eating lunch and ignored me for 20 minutes. The place was dirty there was a family of mice walking around and it smelled of onions. The car was advertised in excellent condition but when i got there the battery was dead. After jumping it they got it running but it had blue smoke coming out of the back and leaked water out of the front. I did not purchase the car. We spoke about the price via email but in person they mentioned a $1900 holding and preparation charge on top of the price of the vehicle.

It really was a great experience it is a perfect place - hopencomfort

It really was a great experience it is a perfect place to buy a car Max our salesman was very friendly and helpful thank you all

Always have had no problems, just purchased my 3rd or 4th - JCROW00007

Always have had no problems, just purchased my 3rd or 4th vehicle. Always take care of any issues.

My wife and I purchased a vehicle from J & S Mitsubishi - frankcalletta

My wife and I purchased a vehicle from J & S Mitsubishi in October. Tony, the salesperson was extremely helpful and accommodating. Everyone at the dealership was professional. I highly recommend doing business with J&S Mitsubishi.

Jared was terrific! - LC

Jared was terrific! This was easily one of the best and easiest trade in and purchase experiences we've ever had. Jared went over the car with us and got us in and out quickly. Would definitely recommend

My sales person at Kerbeck is Bill Kaufman. - Cmpprolion

My sales person at Kerbeck is Bill Kaufman. He is a Fantastic sales person and Only promises what he can deliver on. He’s also very understanding. I have nothing but Good things to say about my salesman. The Service department has always been accommodating, and always makes sure I get what I need.

All scammers, don’t go and waste your time. - Oyd

All scammers, don’t go and waste your time. They will run your credit and take money from your bank account. They keep changing their words and careless about their customers.

This Dealership is junk, and SCAM please, and please do - fourboysinc

This Dealership is junk, and SCAM please, and please do not waste your money unless you like junk, I am talking as a victim of that skim, on July 14, 2022, I bought a Hino 2011 tow truck form for $54K, and AS of today September 23, 2022, the engine is gone I have spent another 15k for a new engine. I SAID JUNK DELASHIP, and the state of Nj needs to investigate.

I have an old 2008 vehicle which I love he has taken me... - ppdatat1

I have an old 2008 vehicle which I love he has taken me places. Lynn Simo-is a God send. Thanks you for your service

good service, good communication, good information about - kaybass_17

good service, good communication, good information about the car... communication with customers is very fast... Bismarck is an excellent seller

Stockton auto sales has been my family’s trusted dealer... - v.vasconcelos2991

Stockton auto sales has been my family’s trusted dealer for 10 years. We have purchased all our cars with them. They are honest and do their best to give you the best deal.

Wow audi of Bridgewater is the best. - Joeytrader1226

Wow audi of Bridgewater is the best. I can't say enough I had an amazing experience from start to finish . The manager Keith and my sales rep Ed went out of there way to make me a very happy customer. I will recommend audi of Bridgewater to everybody. If you need a new audi go see them and make sure to ask for Ed and Keith. Thanks again my wife loves the car

Rich is the best. - Boots59

Rich is the best.. This is my second vehicle from Manahawkin Auto Sales and I won't go anywhere else. Thanks a Million Rich!

I have been leasing cars from Jason Wysowata for the last - RonaH

I have been leasing cars from Jason Wysowata for the last 12 years. We go to NJ (from Staten Island) for the incredible service and friendly atmosphere. The staff goes far and beyond to make sure we get the best deal possible and treats us like family. We hope Jason is there for years to come!

Don’t waste your time or money here! Every vehicle is... - melindahaney25

Don’t waste your time or money here! Every vehicle is powder coated underneath and they will not tell you why. Not even a year later and my husbands truck it having all kind of issues. The 4 wheel drive, axel and radiator all needed to replaced. The radiator was so bad it was actually falling apart. Then as he took the radiator out he found where they put stop leak in the system. They also sold him a “warranty “ and was told it covered all kinds of stuff to only find out it does not. If I could rate it a negative I would!

Kurt Lewis , Dealer at Park Avenue Motor Corp. - Catherine

Picked up my new 2020 Acura RDX lease today. Was browsing Kelly blue book last week to check out the new RDX as my lease was ab.out to expire. Kurt Lewis from Park Avenue Motors in Maywood NJ contacted and I must say he was great to work with. Felt he was very honest and upfront about the costs and my options. The entire transaction was seamless and flawless from start to finish. If you are in the market for a new Acura, I highly recommend Kurt. He spent well over an hour helping me to set up my phone, radio and become familiar with this amazing car. It is my fifth RDX lease and I will be certain to contact Kurt when this lease comes due!

Best service I’ve ever had from dealing with a good sales - Tyroneallensr354

Best service I’ve ever had from dealing with a good sales I will always go back

Bought my first Honda. - Upset

Bought my first Honda. A used 2014 CRV. 74000 miles. I have a tranmission problem. It shudders. Only owned it for a couple of weeks. I hope the warranty covers cost.

Pleasant Jeep team - edchez

We had a great experience with the guys at Lenihan. They were very friendly and willing to work with us to get the Jeep we wanted. They were quick and made the process easy to complete, which is typically a long process to purchasing a car. Their pricing was better than most dealerships especially for the upgraded vehicles they offer. The only disappointment was they did not detail or fill up the gas tank after we purchased the car as they promised. The Jeep was showroom clean but my personal preference is to drive away with a newly cleaned car especially after people have been sitting in it.

Tom Dinella treat my husband and I real good I recommend... - Figueroav81

Tom Dinella treat my husband and I real good I recommend to go visit Tom Dinella he will help you get the car you deserved