143 New York Dodge Dealers

I want to thank Dean Vardakis, Service Advisor, for his - Ms. Dee

I want to thank Dean Vardakis, Service Advisor, for his exceptional service. He made me feel completely comfortable knowing that my Jeep was in good hands and would be returned in excellent condition. His professionalism, knowledge, respect, and care are exactly what customer service needs, and Stellantis should consider having him train other service advisors. I left there feeling like my cousin works at Garden City Jeep.🙂

The dealership was very professional and everything that - Jose

The dealership was very professional and everything that needed to get done was completed on the same day. Thank you

My first service appointment involving my trailer hitch - kmq3948

My first service appointment involving my trailer hitch being installed was a breeze. From start to finish working with Amber in the process went above and beyond my expectations. Very satisfied

Service advisor was helpful and was able work with on - mrdiaz0341

Service advisor was helpful and was able work with on pricing . Very professional And did a complete walk through . Personally this advisor should be leading the team . I was please he was able save me money as a veteran thank me for my service . The mechanic work at promptly manor and time . Kept things professional

This dealership was friendly and customer service was - Tomdecker1977

This dealership was friendly and customer service was great. The General manager helped facilitate the deal and gave me matching trade in value I was offered from other dealership. My salesman I had was extremely knowledgeable and helped me feel comfortable and confident in my purchase . Then comes the guy who has you sign all the paperwork . He also was great. He gave me many options for warranties at fair prices . Helped me understand the contract. And price break down. I rate this dealer atleast a 9.5/10 and recommended it to all my family members

Go check out Hudson Valley Ram Dodge Jeep Chrysler for a - Jack

Go check out Hudson Valley Ram Dodge Jeep Chrysler for a new ride!! They will absolutely make your visit worth while and take the time to make sure you end up in the car or truck that you want and also take the time to figure out payment taking all the stress out of the process. I recommend

Megan S, service advisor, Richard T service mgr. - chrisduq26

Megan S, service advisor, Richard T service mgr., and Tom, service tech. My 2017 JGC had an intermittent starting issue. Was advised to change the main battery and did along with the auxiliary battery. Wemt about 6 miles and the same issue, would not start. Finally got it started amd brought it back. A bunch of new codes came up. They got my car back in, about 1hr. later. They went through the check list and found a small yellow wire loose on my starter. Im so appreciative of them getting me in as I need to leave the next day to drive almost 1400 miles to get home. They were patient with me as I was frustrated yet respectful to them. They knew my urgency. I would like to thank them and recommend this group to anyone with needing repairs for their Chrysler built vehicles. Just as they were patient with me you need to be the same and they will take care of you. God Bless all!!

Quick and satisfying service . - pointhunter55

Quick and satisfying service .Truck broke down had it towed to Bob Johnson Ram.Was fixed in a reasonable time

This dealer would not take my truck because I bought it - janetcarlile

This dealer would not take my truck because I bought it from another dealer (out of state) when the Transmission Light came on. Do not call on them!

The only place I go for our jeeps. - Chrislarusso

The only place I go for our jeeps. Kevin is the only salesman that we work with for four jeeps now. Always fast and perfect. Such a pleasure to deal with. Ask for Kevin!

Do not go near this place! - williamsmatt24

Do not go near this place! Took my son's jeep here for repair. After spending $1,700 the same exact problem remained. They then said that I would have to spend more money bc it may be a different problem. Any reputable dealer would have made this right. Took it to another mechanic who correctly diagnosed the issue and fixed it. I disputed the charge with my credit card company. They investigated and ruled in my favor and credited the money. Now Castilone actually send me a letter threatening legal action for the money even though they are clearly in the wrong and agreed to the credit card decision. Wow! I actually welcome it. Do not go here for anything especially any repair. They have terrible mechanics and are completely untrustworthy, dishonest, and deceitful.

He was very professional with his time with me I was very - Mkurban

He was very professional with his time with me I was very please keep it up

10/10 service all around. - lizzay442

10/10 service all around. Would definitely recommend to anybody looking to buy a car

Had gotten 2 other jeeps from merrik. - Bmunz16

Had gotten 2 other jeeps from merrik. Always dealt with Jay. He took care of everything.He went thru the whole vehicle with my wife and made her happy. Definitely would go back

Who needs to go to New Jersey. - bscibetti

Who needs to go to New Jersey. Island Chrysler Dodge Jeep on Staten Island saves the day. After leaving Nielsen Jeep in East Hanover NJ frustrated with how my agreed deal was handled, I called Island Chrysler Dodge Jeep Ram and spoke with Risul Mihad. I explained the exact lease deal that had been presented to me by Nielsen’s general manager Carmine D. and how their finance department later tried to change the amount due at signing. Risul listened, reviewed the numbers, and agreed that the situation did not sound right. He then brought in Bill, the sales manager. Together, Risul and Bill reviewed the same deal Nielsen had refused to complete. Island matched it. That was the difference. No last-minute surprises. No changing the deal in the finance office. No arguing over what had already been agreed to. They reviewed the numbers, said they could do it, and honored it. After spending hours at another dealership only to walk out, I ended up getting the original deal completed at Island Chrysler Dodge Jeep Ram. That says a lot about how a dealership chooses to do business. Thank you to Risul Mihad and Bill for being professional, straightforward, and for earning my business the right way. Highly recommended.

Purchasing a vehicle from Smithhaven hasn’t been the - rjansalone

Purchasing a vehicle from Smithhaven hasn’t been the problem. We’ve purchased/leased several vehicles and always got a good deal, however, the problems have been service relateThe lack of followip, delays in scheduling an appointment and the getting a loaner. When we purchased the vehicle, getting a loaner, was first and foremost and never a problem ( as per the salesman) but it could take 3 months to obtain a loaner, especially when your car is tied up for days. The biggest issue I have with service, is FOLLOW-UP, COMMUNICATING with a human, and not always feel that I’m being fleeced, especially with bumper to bumper coverage, on my 4th purchase . I’m done with them!

Come see John Purcell for all your vehical needs. - Scottchurch42

Come see John Purcell for all your vehical needs. Easy to work with. Have bought several cars from friendly dodge hamilton.

Entire process was very smooth, happy with the purchase - frazer.alexius

Entire process was very smooth, happy with the purchase the whole team was very cooperative

I had a very complicated issue with my car. - Keith

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took wonderful care of me in my car. They went beyond the call of duty. They were totally awesome.

Assistant Sales Manager Matthew Notarfonzo is a great - bsccamp58

Assistant Sales Manager Matthew Notarfonzo is a great salesman. He goes above and beyond to get the best deal for you and handles any issues that may arise very professionally. He does all of this while doing his job of running the sales desk and deals for his teammates. Maguires has a great team player in him.

Left my Jeep flooded and refused to fix it. - eskravitz

Left my Jeep flooded and refused to fix it. I have bought two vehicles from Croton Auto Park over the past decade, but my trust is completely broken. I left my Jeep Wrangler with their service department for two weeks for an approved paint repair. When I went to pick it up, I discovered they never even ordered the parts to do the work. Worse, they negligently left my vehicle cabin open or unsealed during a severe storm. The interior was flooded with 3 inches of standing water. While they used a shop vac to clear the puddles, the carpets, insulation, and floor electronics are still completely drenched. When I confronted management, they refused to take responsibility or properly dry out the interior to prevent mold and electrical damage, calling it an "Act of God." I have filed formal complaints with Stellantis the NY DMV. Avoid this dealership. They do not care about loyal customers or protecting your property.

The service guys were fabulous!! Especially Lauren!!... - ruvino2000

The service guys were fabulous!! Especially Lauren!! Quick and courteous and I was back on the road!! I will be going back for service to my vehicle.

I had the misfortune to visit this den of thieves and... - kc2bob

I had the misfortune to visit this den of thieves and bought a Dodge Charger. They kept me waiting 7.5 hours, ran my credit report thru 7 banks (even though I had a pre-qualified check) and when I got the letters from the banks in the mail it tuned out that they were selling me a car that had a higher loan to value rate. Frank is a complete liar, tried to tell me the Charger was worth $40,000. Stay away from these morally devoid sheisters. I bought another car today from Phil @ Enterprise Car Sales in Wayne, NJ. Totally fantastic experience, great car and purchased for 10% less than the KBB rate and the car had a no haggle price tag on the window (as it should be). Good Job M&M, your sales tactics and thievery just lost you a repeat client. Karma is a real B*xxx! Do yourself a favor and stay far away from M&M, the owner should be ashamed of himself. Now I'll wait for the cookie cutter response! "Please contact us, we are sorry you had a negative experience, we'd like to try to resolve this matter" - yeah right!

Louie was phenomenal to work with in buying my new 2024 - VTRenegade

Louie was phenomenal to work with in buying my new 2024 RAM 2500. I have never had a more pleasant no non-sense experience at any dealership anywhere and I have been to tons of them. This last time I visited more than 15 dealerships and called at least 25. I inquired at more than 40 online and when I finally called Wally’s and Louie answered he proved dealerships still do an honest business and want to sell vehicles. I made my 1 and only offer on the truck based on what I could spend. Louie presented the offer to management and they accepted it. I got an incredible deal and treated with nothing but respect throughout the entire process. Louie even went out of his way to make sure my every request was handled. Made the 6 hour drive from my home there 100% worth it. Even their service guys went out of their way to help me out as I had to tow my other vehicle home on an auto transport behind my new truck and I needed to have my ball flipped over so I could lower it to get a better tow for the 6 hour trip back home. I will be pleased to take my business to Wally’s CDJR when I need my next truck. They were fantastic.

I had a fantastic experience at United Jeep in Bay Ridge, - Emil Kostov

I had a fantastic experience at United Jeep in Bay Ridge, where the service staff went above and beyond to make me feel welcome and valued. I want to give a special shoutout to the lady with the amazing hairstyle and her coworker at the reception, though I regretfully forgot their names. Despite arriving an hour late due to the heavy rain that Saturday morning(03/23), the staff remained absolutely professional and friendly. They offered me a delicious coffee in their Guest's Lounge and engaged me in a pleasant conversation while my vehicle was being serviced. I was initially concerned about being a last-minute customer, but my worries disappeared as the staff handled everything smoothly and stress-free. The facility itself is ultra clean, modern, and spacious, providing a comfortable atmosphere for customers. I had a recall and oil change alerts and was pleasantly surprised by the complimentary oil change as a new customer. This experience has restored my trust in the brand dealerships, and I will be returning for future services. Thank you to the entire team at United Jeep for a job well done, and I look forward to seeing you all again soon. Highly recommended!

Thank You for the assistance and staying past closing ,... - joe

Thank You for the assistance and staying past closing , smooth buying experience and willingness to beat the pre qualification loan.

In and out in 30 minutes for an inspection, no extra - Billy

In and out in 30 minutes for an inspection, no extra charges. Everyone I dealt with couldn't have been nicer. Made me feel special. Always a good experience there. Keeps me coming back.

They helped make it easy to get a brand new Jeep ! - democust1ynp

They helped make it easy to get a brand new Jeep ! And they were all so nice !!

My experience with buying a used car was hassle free.... - S Sab

My experience with buying a used car was hassle free. The staff made it easy.

Dealt with Matt first and Danby second both great guys - Cmargreno

Dealt with Matt first and Danby second both great guys who had the customers interests at heart. I appreciate the great service! Thanks!