Great customer service! - rose12828

This dealership sets a very high bar for customer service. I woke up that morning and decided this was the day I was going to trade vehicles! Got there at noon..........by the time I had test driven my vehicle of choice, my trade in was valued (for what I was expecting) and by 4:30 I was on my way home in my new Jeep Cherokee! If you are looking for excellent sales service, go see John Dreps at Krystal Chrysler-Jeep_Dodge, Inc. You won't be sorry!

Jeep Renegade Purchase from Steve Carrabuci, Sales - Nancy and Roger Rocker

We did NOT go to Arroway Jeep Chrysler to buy a car on October 7th, 2017. However, because of a great team, starting with a very amiable, calm, customer friendly and non-pressuring Sales Consultant, Steve Carrabuci, and the teamwork of Chris, Mitch, another Steve, we went home with a Sales Agreement/Contract and were thrilled that they all worked in our interest for trade in, finance, and efficient form processing without the usual stress for car deals! A night before "Chat" with Taylor, and later a response from Joe McFarland actually motivated us to decide to go "just look" LOL

Most Satisfied & extremely impressed - Pachanga 22

Just purchased a new 2018 Grand Cherokee, The over all experience was painless! Arnie Price is a True Professional! treated me like I was family & explained the entire deal so clearly!! Very Impressed w/ his work ethic!

Done Deal - Black truck

Finding Security Dodge was a blessing. Our sales representative Alise Bitic, went above and beyond to present such a professional experience to ensure our satisfaction. We ended up purchasing the most economical option based on our needs as Ms Bitic treated us more like family opposed to the high powered sales pitch we grown accustomed to at other dealerships.

Very Accommodating!! - Ecc

Great dealership!! Will work to get you the best deal and trade in value of your car. Fast, efficient, friendly buying process. If know what you want it can be done in less than two and half hours from test drive to driving your new car home.

Sweet deal - syke1

I was coming off an old lease, and looking to get into something cheaper. Mel Blanco was my salesman, and he really hooked me up. I had some things to square away with my old lease, and he took care of that. It worked out great. I also could not find a '15 Grand Cherokee in a color that I liked, but Mel found me one in a blue that I am driving today. He had to do a lot of work on this deal, but in the end he got me a really great one.

Helpful, smooth and easy - alex_dej

My experience with Carl and Chris and Croton Auto Park was what car buying should. They were attentive, patient and worked with our financial parameters in partnership with our needs and wants in which resulted in a Jeep we are very happy with. I would happily recommend friends and family to visit Carl!

wonderful John makes the whole process easy - Collins,Donna

John has sold us many cars and we have always been very happy . He goes over everything and then some. Trustworthy caring and honest person. I can honestly say I would never buy a car from anyone else. Doan is lucky to have him as we are. All personal have always been very nice and helpful.

Great friendly service - Kingjaffejoe

Great service and always treated like family when I bring my 2010 Mercedes Benz E550 Coupe always taken care of like a Jeep owner problem fixed at a reasonable price and never feel like I’m being robbed. Derrick my service advisor seems to be very knowledgeable of his job and cars and always seems to do his best to get me the best deal.

Just bought a 2018 dodge durango - Milindasl2007

I had the best experience ever this is my third car that i purchased and never had a sales peron like Julio very helpful patient and detailed. Took his time with me didnt feel pressured or rushed

Overall Great Dealership - Hfd3008

Dealership is n ice and clean. My salesman Jason Perez, General Sales Manager Ed Finn and Finance Director Carlo Saenz worked hard to close the deal on a truck for me. They were great to deal with.

Awesome car! - Sherry Bukaty

Very pleased with sales person Don.I really wanted out of my ford lease.it would of been up in feb 2018 I'm so pleased to be done with ford.we discussed many options and I got this awesome car at a fair price.bye ford see ya in my rear view mirror.😂p.s.my daughter loves it.thank you so much Don.

Good experience - Blahblahblah123

The dealership was great and I had a very good experience. I will recommend this dealership. Thank you for my recent purchase on my new vehicle

"My New Lease" - CMastro

Joe Smith was great to work with very straightforward no back and forth negotiation best price right from the start, highly recommend Joe when buying a car.

Great Experience!!!! - Dan Doxsee

The had the truck I wanted and gave me the deal that I wanted. Even who was my salesman was great and also followed up several times to make sure I was satisfies and had no questions on my Truck or issues.

i was remembered & got a great deal - ben hill

this will be the fifth time me and my family has purchased vehicles here .my wife's family has been here many times over the years a lot of good stories . most are good fair deals & they stand by there work. I say remembered cuz when i called Mason Padron it over 6 months that i've talked to him & we picked up where we left off and set me up with the jeep i've been waiting on since my accident almost two years ago . the jeep had meny extras already & only 17 miles on it the newest i've ever owned ! I was already happy then he got a little off the price some oil changes inspections discounts on a hitch & splash guards eight year warranty my name is Bennie Hill and i'll be back !!

Excellent Service - Spartan816

Roy was very patient and had excellent customer service skills. Everything was done in a timely fashion and Roy made sure I got the car I wanted.

Walked in on foot, drove out on wheels! - mario1014

My Zappone experience was nothing short of amazing! I also had such an incredible buying experience that I am certain that I will continue to do business with this dealership. My sales rep, Shaun, and my financing expert, Brittany, were at their usual and absolute best doing what they've said they love to do, which is to help make their customer's dreams come true! :)

My new car - Jhall

I love my new car! Everyone at the dealership was nice and understanding. Kevin made sure everything sent smoothly and was done right. Rick also helped us with getting the best price possible for what we could afford.

Great Place to Work With! - lynn M

I just started leasing a new 2018 Jeep Compass and they were great to work with! Joseph Conrad (salesman) was a great person to work with along with manager Jason Mascia. They really met my needs and made me feel so comfortable about my new purchase. They did everything they could to make me feel comfortable and were so nice. They did everything they could to make sure I had the best experience possible. I had such a good experience with them that my mother is going to be leasing from them as well. Then when I had a question about my car a few days later Anthony from their service department was nice and answered my questions right away and sat down to explain everything to me. Everyone there made this a wonderful experience for me.

Made it easy - TaraRicard

I went in one day and talked to Jerome. Told him my three non-negotiable requirements and my budget and he made it happen. Faxed necessary paperwork and picked it up during my lunch hour. Pleasant and easy!

Outstanding Customer Service! - Nicki88

This was my first experience with Zappone CDJR. It's also my first time buying a Jeep. I must say that my sales associate (Vern Potter) was very knowledgeable , and extremely professional. He made me feel comfortable. Carl Frost (GM) was also very professional , and made me feel welcomed to the dealership. The dealership is very clean, and modern. Overall this was a wonderfully pleasant experience ! I'm very happy, and will shop there again. I highly recommend Zappone CDJR!

No Hassle Purchase - H. Marvin

I knew what I wanted ahead of time, they found the car I was looking for. I told them that, since I was driving 2 hrs to get there, I wanted to walk in, sign the papers, and drive away. My salesman had everything set up so I could do just that.

Professional Staff - Joanna

I just leased my second Jeep with Central Avenue and was as pleased with this purchase as the first one. The staff was professional and helpful in assisting me in making my decision of which vehicle I wanted and the process. My salesperson, Alejandro, was great and extremely helpful in providing excellent customer service. Thank you

Beyond my expectations - JEEP2017

I decided to trade in my Jeep Wrangler for something that would better suit my personal needs. My sales consultant, Simon, listened to key details about my life and had made great suggestions based on my lifestyle and preference. I found the vehicle I not only wanted, but needed! It was within my price range and then after the amazing rebates i saved a ton of money! I test drove the vehicle on Wednesday and expected to pick it up the following week because I went out of town and there was a tiny imperfection on the exterior that needed to be fixed. Thursday morning I received a message that it was currently getting taken care of and I can pick it up Friday when I return into town! The service I received was personable, comfortable and he had a sense of urgency to make sure I got what I wanted and needed. He and his boss Allen really took care of this process for me, and made me feel really at ease! I’ll never bring my business anywhere else! Thank you, Carbone!!

Excellent - Roger Young

The service was absolutely amazing i didnt feel like i was being steered toward spending more money than i wanted. Mr. Iton was very professional and helped me step by step.

amazing - ramlover

I called into the dealership because our Ram 1500 had just broken down, I was connected to Joseidee she was extremely helpful and made sure I was taken care of as soon as we walked in. She told us to ask for her when we came in and she would make sure we were taken care of and thats exactly what she did. She sat us down with Richie d who didn't make us feel pressured at all and had all the patience with us. Will definitely recommend them both to everyone.

Great Sales Team Service - scottb

I just took delivery of my second Jeep Wrangler Unlimited from the team at Cortese. While the first purchase was simple, it still included friendly and accommodating service from everyone I worked with. This time it took a couple weeks to drive away with what we wanted, at the price we wanted to pay. John Cortese was personally involved and was genuinely committed to helping us get exactly what we wanted. John and Rick Riola were extremely patient through our decision making process. While they were consistently available to answer questions they never pressured. Just fantastic customer service from a couple of guys that I now feel like are friends. My purchase wrapped up working with Dave Hilner. This was my second experience working with Dave. Like the first time, Dave was extremely knowledgeable, friendly and helpful. Thank you very much to the entire team at Cortese for another great purchasing experience.

Dedication to customer satisfaction - FEEDMEMORENY

Josh was my service advisor, I was having issues with my jeep cherokee shutting down while driving. I could contact Josh at anytime and feel that he was just as concerned about the issues as I was. I would highly recommend anyone with a jeep Chrysler dodge to come and see these guys