3rd vehicle - Drody262
We just leased our third vehicle from Sun and car salesman Tony Smith. We keep going back not only because of the quality of product represented by Sun but also by the professional manner we have been dealt with. Tony has always treated us with the utmost respect and works hard to find what your looking for and at the same time not being a pushy salesman selling you something you don’t want or need..
Top Reviewed Specialists At This Dealership
Easy Process felt extremely comfortable - Flav1
What a pleasure it was to purchase my 1st new vehicle. Latisha was more than just a salesperson, she made the process so easy. The minute I sat down with her I knew I came into the right place. Thank You!!!
Truck Manager, Sales and Leasing
buying a new cadillac - megan
My husband has wanted a new Cadillac for years but did not like the dealer in the area. In January we heard about Hudson Cadillac and stopped by just to check it out. We started talking to the salesman Tracy and the next thing I knew we were in a new Cadillac XT5 and love it. Because of Tracy's personality, friendliness and his humor we knew we would be back. During our conversation with him my husband told him he interested in a Cadillac ATS Coupe. Four months later Tracy called and told us he had one for us to see. He than spent hours with us and within a couple of days had a coupe waiting for us. Tracy was never pushie just to make a sale. He was honest and very informative and because of him we bought the coupe. I totally believe this is how a dealership should be. Thank you.
Pre-Owned Vehicle Sales Manager
Brandon - Nanafay
Brandon was very professional and knowledgeable about the used car we brought.
He was friendly and patient with (seniors) us explaining the technology in the car.
He made the experience enjoyable.
Professional and Personable - Ruth Falvo
The Service Team at this dealership is professional. I needed tires, brakes service, oil change. Work was completed in a timely manner, car runs beautifully.
New Lease Experinece - firstname.lastname@example.org
Form the moment I pulled up to the dealership I was impressed The salesman Michael was smiling and was happy to be of great service.
Momma's New Ride - triciasmoose
This was the first time in a long long time I have bought a car from a dealership. Bob Gordon was great making sure I knew everything before making my decision. He is tops in customer service and I look forward to a long relationship with Patrick Buick GMC! Knowing they will always welcome any questions or concerns I have gives me great peace of mind! Thanks Bob and the whole staff, I love my new Equinox!
used a gift certificate for car detailing service - RLM9561
the work done was very good-lacking is friendliness and making a customer feel comfortable
and even when I called a few times to schedule i was not comfortable with how service was
Certified Sales Professional
Excellent customer service with my repairs! - CMallin
I worked with Tommy at Vail Buick to have my car serviced and repaired and have to say I felt like he really took care of us and looked out for our best interests. He was honest, kind and timely, I would highly recommend him!
Business Development Consultant
Amazing - Sean9045
Great people, treat you with lots of respects. Salesmen Brian eckert best there by far. He was great with making me feel comfortable about the deal and made me feel confident in the dealership
A family! - Thanks1
I came in on a late Saturday afternoon to look for a vehicle I had saw online. I wasn't intending on purchasing anything for at least a couple of months. Al was asked to help me and from the first handshake to me signing my paper work, he was one of the best salesman I have ever experienced. Al was friendly, relatable, down to earth, knowledgeable, and welcoming. I did not feel pressured nor was I treated like just another dollar sign.
Doug came in to assist with the finance portion. Knowing my credit was not the best I asked Doug if he would fight for me. And he did just that. He spent an entire day back and forth with banks so that I could drive off in the vehicle I came out there looking for.
So to rate my overall experience, I would give these gentleman 5 stars! Great customer service and patience. I appreciate all the effort that was put into getting me my new vehicle.
Thanks for putting up with me!
Excellent service - Love my GMC Sierra
Jim in the GMC service department was fantastic! He got my truck right in for service and kept me informed of the process until my truck was done. I truly appreciate the extra level of customer service I have come to expect at Matthews from Jim, John and the whole crew. It is always a delight to see Nancy, she is the most charming lady and always so very pleasant and kind.
Awesome Experience - acaceres
I walked into Potamkin Cadillac expecting to drive away in a 2018 ATS and what happened after that was just pure magic. Maggie Walker, sales PROFESSIONAL, rolled up her sleeves, advocated for me and was able to upgrade me and put me in a beautiful CT6 for the same price I would of paid for the ATS. The whole team was great and made things happen for me and my family. I feel like I won the Lotto - What an Awesome Experience!
Outstanding service, recommend to everyone - Suffster64
The most pleasant car buying experience I’ve ever had! The customer service was A+! Everyone was extremely accomidating, considering I live 5 hrs away. They were able to work with me and find a car that met all my wants and needs, and within my budget. Randy, Alex, Lynn, Brian, and Paul were all a pleasure to work with!
Thank you all for helping me find the right vehicle for me!
Awesome Experience - Penny Lyman
I can't even begin to explain to you the excellent service we receive from Rick Bokman. The staff is by far very knowledgeable of the vehicles and products they sell. I have only been a customer since 2011 and purchased our 5th vehicle today. Every time I am greated with excellent customer service from Troy Brenneman our salesman to Mike Bokman to finance and even when we need service. They have gone above and beyond for us everytime. I am a very pleased customer with all of the services I have received. If its not right they make it right! Rick Bokman staff is by far the BEST in the business! If you are looking for a class act dealership that will treat you right look no further! Rick Bokman is the place!
Terrific dealer - Outstanding Service & Value - 1stQuality
Riverhead GMC is a terrific dealer. I recently drove out there to comparison shop a dealer closer to my home. Not only was Riverhead GMC's pricing more competitive, but everyone I dealt with was professional, courteous, low-pressure, and helpful. I highly recommend Jane, my salesperson. I also received helpful support from Michael in management and Prescott in Finance. Malcolm the Used Car manager helped with my two trade-ins as well. I arrived in the morning and was able to drive home in my new Canyon the same day. A+
Excellent - Cathy@27
Very helpful & explained everything well. Showed how to operate new features. Asked if we would like to take a test drive. Very help with the paper work.
Pricey, but Great leasing experience. - Beach614
Very pleasant experience, but vehicles are highly overpriced in comparison to dealerships outside the new york city area. I had an offer from a New Jersey GMC for a much cheaper lease. Overall, the staff at GMC Milea in the Bronx were very helpful and I had good car leasing experience. I just wished I had a better price for my lease.
Great Dealer Ship to deal with - proet836
This is our second Sonata. Would not go elsewhere The first car we leased went very well and Jeff was a joy to deal with. When the time came to get our 2018 never went any where else . We called Jeff and told him we were ready for our next car, and as expected he made it a smooth experience. In 2021 we know where we will be going again.
Extremely Satisfied - Akc0122
Knowledgeable and courteous Service Department. Always satisfied with quality of technicians work performed. Comfortable bringing my vehicles in when services needed.
Treated with respect and efficiency. 10+ Stars!
Love the Chevy Traverse - Bruce W
Peter Fabiano was very professional and very helpful in every aspect with the process of my purchase of my new Chevy Traverse and made the process very pleasureable,
horrible - Kari Venetis
Nothing but issues with our 2017 GMA Acadia. Had the vehicle in for issues in the front end. First time the vehicle was in they reset a sensor. The second time needed to replace right strut and did some transmission work. Due to the strut issues needed new tires at 25,000 miles. How is that even possible? Service super hair only says she us sorry we are disappointed in the service and quality of the car. This is an unacceptable answer. The only reason they received one star is for the nice Ford explorer rental car we were given, which will be my next lease.
Great deal and great experience! - bobby4959
Found a 2017 Chevy Tahoe online, called Petar on Saturday - came from Suffolk county to see the vehicle. No pressure no hard sell - he let the car sell itself. Was very helpful and answered all our questions and even stayed late for us. Best salesperson we've ever dealt with. Felt very comfortable with everything the dealership made available. Picked up our beautiful new Tahoe today and the most professional group I've ever encountered. Would definitively recommend coming to North Bay Cadillac Buick GMC for any car. So pleased we made the trip.
Poor Customer Service - Luca B
Absolutley the worst customer service experience I have ever had, and I owned a Yugo at one point. Does that tell you something? The Service Dept at Burdick did nothing to help with covering a Side Detection System issue. My $52K Enclave had an issue with the Side Detection System at 49,300 miles. I made an appointment immediately to get the repairs covered under warranty. Due to the death of my Father, I had to reschedule the appointment. I also had to drive the vehicle 250 miles to watch my Father die, then return hom, then travel 250 miles to bury my Father. By the time I had arrived at my rescheduled appointment, the vehicle had 51,000 miles on it. 1,000 miles out of warranty. Burdick did NOTHING to help me, as a customer, to get this repair covered by GM. Lots of conflicting information from GM and Burdick regarding the decision, and who was respinsible for making the poor decision. Burdick input my info into the GM calculator to determine customer participation for non warranty repairs. THAT IS IT. NOTHING MORE. I have since taken the vehicle to another dealership that could not believe the way I was treated at Burdick. I tried to contact Roger Burdick himself to inform him of this pathetic situation. Instead I get a call back from a Ken Elander. Mr. Elander was very abrasive, and not helpful. He basically told me to take my vehiel to another Buick Dealer. If this is the kind of customer service you want, go to Burdick. If you want REAL customer service go to ANY other Buick dealer. Stay away. The aggravation is not worth it. I left a poor review on Facebook, and saw another name of a customer service person, Ryan Meeker(?). I contacted him to inform him of this issue, and he was no help either, no surprise. Burdick is the absolue worst customer service dealership I have ever dealt with.
Sold a bad truck 10hrs driving to dealership frustrate - Mad@ellis10x
I was sold a truck for 38k that was not shifting correctly issue was reported dealer serviced looked at it said it was i took 2 service members for a ride they said it was not shifting normally a after 10hrs traveling to the dealership for the same the issues that still exists was looking at another 8 hrs drive time and hope issue is fixed got frustrated after 3 months and want to trade out dealer said they would give me 36k and knock 4500 off of msrp on new truck ok deal. I get there they maxes a mistake and can only give me 31k plus 1k dealer cash. So I lost 6k over 3 months in a truck they sold me with an ongoing problem. Will file a.complaint with GM.
BEAT GMC DEALER - Bigstew216
I am the type of guy that doesn’t really write reviews but I felt that I had to write this one . If anyone and I mean ANYONE wants a truck you need to come check out these guys . I was looking to downsize from my current truck and magic matt and Tim made the whole process from start to finish as easy as possible. I couldn’t be any happier with my 2018 GMC Canyon all terrain. These guys are the real deal and I know being in the automotive business aswell .. Don’t even bother shopping around because those other dealers done even come close . Go see magic Matt and Tim Smith and they will make it happen
Lazy dealer - Katherine schantz
After purchasing 3 $80,000.00 yukan Denali from Morrissey ( 5 or 6 other vehicles over the years)...they have gotten LAZY...because they do not want to trade cars with other dealers...dealers don't trade with them...thus if they don't have the vehicle you want they don't want to find it for u...take what they have or leave it...I left and I have now left them...and drove to a WONDERFUL, PROFESSIONAL, delightful to deal name Burns Buick in NJ...they didn't have the vehicle but they found it...I am now driving home, the passenger, with my new, perfect color Yukon Denali...Thanks Burns Buick...good bye Morrissey
Spurr made it happen - charlieG73
The Spurr Dealership has provided my wife and I with great vehicles for many years. We always look for Jeff Greninger to handle our new car purchase or lease. Jeff works calmly, and efficiently. He has never pressured us into anything; he gives us the facts about any vehicle we want to talk about.
Excellent service by Sales and Service - Csal
On our sixth vehicle from D’Ella overall. 4 leases and 2 purchased. Been very happy with the attention by both Sales and Seevice Department. Highly recommend to my friends and family all the time.
sales - phils
I agree with most people this is the worst dealership and there customer service sucks they dont even deserve 1 star . I had stopped in the dealership this past sunday to look a a GMC YUKON XL in which they let me take the truck to check out and make sure everything was ok with the vehicle. I returned to the dealer and spoke with Eli who got me to the price i needed to be at and there was a question about the warranty on the vehicle that he was unable to answer and was going to look into monday and get in touch with me and he was also supposed to have the finance manager call me to go over the numbers. I informed Eli that there was a couple minor things that needed to be fixed before i took delivery and he said they would take care of it. All day monday i waited for a call from someone at the dealer in which i never received so i called monday night at 7 pm and spoke with Eli again about the truck, He said someone would be in contact with me tommorow. So tuesday morning the sales manager Jim Rosamino contacted me to go over the numbers again in which everything was ok and it was a go. He did inform me that someone at the dealership was also interested in the truck but since i have the check and everything is a go his exact words to me were TO BAD SO SAD THERE LOSS THE TRUCK IS YOURS. I sold my vehicle that i was driving and they were aware of this because i was supposed to be picking up my new vehicle that night and some money was going to be used for my down payment. I had my insurance cards sent to the dealer ship at 1130am and the bank wrote me out the check for the vehicle i was buying. Eli contacted me thru out the afternoon to make sure everything was still on and a go and then i get a voice mail at 610pm from dave another sales person who said he would be handling my delivery asking me to bring my plates and registration to transfer to the new yukon i was buying, at 630 pm i get a call from Jim Rosamino telling me that they cant sell me the truck because someone at the dealership wants the vehicle. I immediately went to the dealership to see what was going on and jim informed me that the other manager Glenn was holding it for someone , I asked if it was paid for because my money is here on the table and they told me NO money was put down nor is there any financing done yet on the truck but there sorry they wont sell it to me so i waited untill 12pm the next day and called and there still was no deal done on the truck i was begging for them to sell me the truck because i have a family with 5 daughters and know i have no way to get them around I was told someone would call me shortly and let me know what was going on so i had placed a call to Greg Goldstein who called me back and i explained the situation to him and when i was done his comment to me was ARE YOU DONE YET AND SAID HE WOULD HAVE GLENN CONTACT ME who does that especially being in charge of a few dealerships . In the 20 yrs i have buying vehicles i have never been treated this way by a dealership so if your looking to buy a vehicle make sure you dont leave this dealership without taking it on the spot because it might not be there the next day like your promised. I should have been driving my new vehicle instead im here writing this so other people dont get screwed over I think this place has terrible customer service and wouldnt recommend anyone doing business here. So if your looking for a new vehicle i would look else where. Thanks Goldstein for leaving me and my family without a vehicle and paying for a rental car really appreciate it
In New York
Assistant Service Manager
Bob Johnson GM
Sun Buick GMC
Carbone Chevrolet Buick Cadillac GMC
Kristal Auto Mall
City Cadillac Buick GMC
Tradition Chevrolet Cadillac Buick-GMC of Newark
Vail Buick GMC
General Sales Manager