Three's a Charm - JohnB
This is the 3rd new Mazda we have purchased from Wantagh Mazda. The low pressure atmosphere and competitive "price match" policy ensures you'll get what you want at the best price you can find.
Top Reviewed Specialists At This Dealership
Sales Manager & Certified Master Sales Consultant
Cerified Master Sales Consultant
Internet Sales Mgr/Certified Sales Consultant
Exceptional customer service with high satisfaction - Dave
Saiful Islam is an extraordinary manager who walked my mother and I through the whole process of purchasing a needed new car (2018 Mazda CX-5). Any suggestions given or questions asked was dealt with promptly and with great detail. His staff members Julio Escobar and Orlando Alcaide are both very notable staff members who aided in making our purchase with ease and no headache. Julio went the extra mile to help us find the best car loan for our car. Orlando Alcaide was very patient with us and made sure any and all questions we threw at him were answered thoroughly. We felt no pressure to make decisions at any time. We were also given the rundown of their service department before taking off with our new car. There are no problems with the car and my mother and I are very pleased with the whole experience and how affordable they made for our purchase. I highly recommend Koeppel Mazda to anyone who is interested in owning any Mazda car. You will not be disappointed with Saiful Islam or any of his staff members.
Sales and Leasing consultant
Best dealership experience - svander1
Best dealership I have ever worked with, I just hope Ford has a plug in when my Kia lease comes up. They listen to you.
Sales & Leasing Consultant
Great experience - am2425
I had an excellent expeirence purchasing a new 2018 Mazda 3. I went in originally to see what they would offer for my existing Mazda and their staff treated me as if they genuinely wanted my business. I wanted the appearance package installed and they worked with me to get the options I wanted at a fair price. The entire purchase was smooth, they provided a loaner car while it was in service having the work done I wanted.
Helpful and cheerful - Willy16
Service was fast and courteous. Everyone I was in contact with was professional. Every time I bring my vehicles in for repairs they are done right.
Elite Master Certified Mazda Sales Consultant
General Sales Manager
It was wonderful experience! - Viktor H.
From the beginning and in the end the sales person Freddy,provided perfect service he was so professional and help us a lot to get our dream car. I’m totally recommending this dealer ship,all people who working there friendly and polite and they know what they do! Thank you so much for great price and good service. Mazda Island you guys the best !
Family Friendly - Compassionate, Reasonable Dealership - mrrahman01
Jack, Geovanny, and the crew at Huntington Mazda really appreciate every single customer that walks into the dealership. Geo took the time to help identify exactly all that I needed in a vehicle and with Jack's help we worked out a deal to get me out of my old Mazda into the 2019 CX-9. I could not be happier and will definitely come back to these guys on my next trade in.
Certified Mazda Product Specialist
Lease Return Manager/Sales Department
GREAT CUSTOMER SERVICE - Lori
I recently purchased a 2019 CX3 at the valley stream dealership. I was greeted by the manager K. Persuad and my rep Charlie EChevarria. They were very professional and had GREAT customer service. Charlie accommodated me when it come to the paperwork part of it, she actually started preparing the paperwork due to my busy schedule. When I got to the location I meet with Mr. Charlie financial specialist who explained the contract and finanacial part of it. finally Mr. S. Otto showed me the features of my new car. I
Sales & Leasing Specialist
Great Overall Experience - Paul226
The dealership was great. The sales person, the manager, the person who went over all of the details of the car at delivery, and the finance guy were all wonderful to work with.
Would not go anywhere else - Junior
Passion with honesty, drives facts without hidden surprises, in this business (priceless), team IS legit, trusted and recommended, 5 deals in the books no issues!
Earns every one of the five stars! - Irish
I decided I wanted to lease a 2017 Mazda CX-5 Grand Touring, fully loaded. Not only did Northtown give me the best deal price-wise among all the local Mazda dealerships; they also treated me the best from my first step inside the door. Polite, professional, helpful, and no wasted time. I do have to emphasize that my pleasant experience was largely due to the salesman, Michael "Mick" Bellus. So, be sure to request him or call and make an appointment with him. Why? He genuinely listens and will secure you the best deal. I am a senior citizen and appreciated this young man; a true scholar and gentleman! Best part, Mick has been there for me anytime I've stopped in subsequent to the purchase, to give this techical immigrant some review lessons on how to maximize all the technology in the car! Mick is just as present and friendly after buying the car as he was before the purchase. That speaks volumes. I love the car and all the technology and just can't rave about Mick enough...Mick may not have made the CX-5 but he surely made my experience extremely fair and pleasant!
Terrific Service Department - CX-5 owner
Had to bring my CX9 for an airbag recall and also had them perform an oil change. Kathy and John made the whole experience effortless - both professionals that give you personal attention from start to finish. They are true assets of Palisades Mazda!!
Steet Mazda Service the Best! - JWCMazda18
I brought my vehicle in for some recall work. I was told exactly what would be done, provided a loaner vehicle which allowed me to continue on with life while the work was being done, and when an unexpected "oops" happened during the repair the team committed to fixing it and allowed me to use the loaner for an extended period of time. I was informed almost daily about the status of the repairs and was truly one of the nest experiences with a dealership in my life.
We loved our experience at Ide Mazda! - Heather
We had a great experience at Ide Mazda! We worked with Matt and Spencer. They were both easy to work with and listened to what we wanted. When we bought our new car we were so impressed with the celebratory final meeting! After talking to other people about it we realized IDE Mazda went above and beyond to make us feel satisfied. We appreciate the thoughtfulness in their approach! Thank you!
If you like runarounds, come on in - kotaKat
Showed up on a Saturday to look at a vehicle. Waited over an hour only to have them send me home and tell me that I'd receive a call Monday about financing. My co-signer called multiple times and was promised calls back by John Loomis and the calls never happened. Monday, I received the runaround over and over about where I sat in the buying process. Tuesday, I get told they can't put me in the vehicle I want and suggest alternatives, then finally told they have approval from a bank on a vehicle, but Matt continued to complain that it was going to be an "unprofitable" deal for the dealership and they were only going to attempt it because "we want to push vehicles through"... and then find out they screwed up the numbers submitted to the bank, and that I'd be called back with any more updates.
It's now Friday, and I've heard nothing, and quite frankly, disgusted that our family's loyalty to the Fuccillo Auto Group basically means nothing.
Great dealership - Steffiek
I worked with Jason Adler; he was very attentive and extreme knowledgeable of all the features of the vehicle I leased. He communicated with me all along the way and even made a follow-up call to make sure I was happy with the car and had no questions.
Horrific purchase experience - Sammy102!
I leased a car from this dealer, upon returning to buy it out we were told they could match an interest rate from banks we went to independently since they work with them. We had made an appointment for the following week for 2:30 and weren't seen until 5:30 where finance told us the rate was not 2.9, but rather 6.1. After waiting 3 hours to be told they can't offer us the same deal they continued to try to get us to sign by saying "it will only be $19 more per month ". Looks like we'll be dealing with the bank directly. Complete incompetence.
Professional, Hassle Free Experience - HRelisH
All the staff were friendly. New showroom under construction so not much to look at. Christian made the buying process easy to understand and stress free. He went over everything and was friendly and professional the whole time. I did my research and love my new Mazda 3.
Excellent car buying experience! - DawnmarieF
The staff at Smith Haven Mazda are amazing! Everyone is so friendly and hard-working. They got us an amazing deal on our car. We are so thankful and would recommend them to anyone purchasing a new or pre-owned vehicle.
Excellence service - Win
i had a great experience at Romano Mazda and Ivan was very knowledgeable with the car and answered every question we had. Also met the service crew and were very welcoming.
Outstanding!! - Karin
By far the best car buying experience I have ever had!! Matt , Dave and Jeff were wonderful. Seamless transaction. Love the no haggle price and absolutely love my new (to me) car!! I will definitely return to Marketplace Mazda and highly recommend them!!
Servtce Department - Jimi'z World
I brought my car in for 3 Recalls on Wed 08/15 after 5pm, received a loner and left. I alerted them that I may need a battery. I get a call Thursday and it was the battery and it can be replaced for $150.00 Well I brought in my own battery, paid $21.95 plus tax to install. States right on paperwork in "Sara" hand writing..."WASH! " I can't believe the New battery dropped in space, terminals full of gunk from old and car looks like sprayed with hose! Their going to bill Mazda for the 3 recalls and the loaner, Sorry I didn't pay $150.00 for your battery Nathan P. (Mechanic), but a rookie cleans battery posts before placing in a new battery! And for the wash....nice perk as your being gouged! I Will NEVER enter Drivers village again! Those TV testimonials reflect sales experience, after the sale is a crap shoot! Auto industry over 30 years!
This place is terrible terrible terrible! - cardude77
Avoid bringing your car here at any cost! Management is a joke and you might end up leaving with your car in worse shape that you brought it in. No idea how Management doesn't do anything to shape things up but I urge everyone to stay away from this shady, unprofessional and horrific place!
Awful Customer Service - S.Proper
I went to Cooley when my lease from them was ending to lease another vehicle. I met with Zach Williams who maybe spent an hour with me between the two times we met and he could not give me he price I wanted. He even stated that I could go to any other dealership and they would not beat the price he gave. He continued to text me day after day asking if I had decided on the car to make the deal without giving me a better price. Well I did go to another dealership who not only gave me a better price, but a better price on a nicer car. Zach continued to text, not call, text me incessantly and when I finally told him that I found a better deal he ask “how I could possibly have done this to him after jerking him around for six weeks wasting his time (we had only been talking for less than 3 weeks) that he wished he knew where I worked so he could come in and waste my time and then go somewhere else”. He was completely inappropriate and unprofessional. I have never been treated so badly by a customer service representative. I will never go back or reccomend Cooley to anyone looking to buy or lease a car and if I could give a no star review I would.
Refused to accept responsibility for a problem of their... - Alexkamp
Refused to accept responsibility for a problem of their own making. Unwillingness to rectify customer problems with new car purchase. rejection.of any compromise. They sold me. A brand new car without disclosing that it had No spare tire.
Very poor customer service. - Spotter
We purchased a 2010 Matthews Mazda CX-9 from here in 2013. Long story short, 3 years into it, nothing but headaches and free car washes from this dealership. They quoted us 3800-4800 for a transmission because they said the one in our 2010 cx9 was shot (transmission fluid was completely burnt and had ruined solenoids) or I could trade in the car to them for 4000. I have since taken it to two other transmission mechanics and they cannot find the problem Matthews Mazda was talking about. Both separate Mechanics could have lied to me and said the same thing Matthews Mazda did and i would of forked the money over but they said there wasn't anything wrong. Yeah the fluid in the transmission was dark but that was normal. But Matthews Mazda will try and take you for every penny in their service department. Most people like to know what services they are having done and the price before they do the work, not after when your about to check out after sitting there all day and find out they did services you did not expect and now you owe them hundreds of dollars.
So back to the tranny problem, Their price for a used cx-9 transmission from Dons Auto Parts 3,800+tax. Matthews Ford (Same Matthews Company) will get that same exact transmission from Dons Auto for 2500 including labor. I asked them to at least match that price.
The 'service adviser' Joe actually scoffed, he doesn't like to be questioned, actually talks down to you when your asking questions. He said no they will not match that, it doesn't matter I purchased the car from them, doesn't matter it barely has 80,000 miles on it and we have always kept it serviced.
I have owned many Mazda's always purchased them from dealerships, only went with Matthews Mazda because I loved the convenience of it being right in Vestal where I travel often.I should have done my research better. Check for yourself Romano's Mazda in Syracuse is a much better choice, they have better selection, they are in for the long haul, offering certified Mazda's at honest prices. Do yourself a favor, go the extra mile to Romanos, do the research for yourself. I personally will never purchase a car from Matthews Mazda again, nothing but disappointments and tons of coupons for free car washes. Thanks, but no thanks. Oh and my Mazda CX-9 they offered 4,000 for, the one they said was ruined but ran like it was still new... I just got 11,000.
Excellent Experience - Kubota95
Over the past couple of months, I had the experience of working with all the Mazda dealers in NY, PA, and OH to get the best possible price on the exact model and options I wanted in a 2016 CX-5. Turns out the best dealer to work with was here in my own back yard. Many sales people from other dealers tried working me over in the typical way, and some flat out lied to me. Judy at Mazda of West Ridge recognized this right away and was able to pleasantly get straight to the point without the smoke screens. The entire team was extremely pleasant to work with, from the receptionist to the managers. I can be a stubborn customer, but this team never lost their cool, kindness, or professionalism. They truly earned the sale.
We took our Mazda 3 here to have it's 60k mile check... - Winoxingmami
We took our Mazda 3 here to have it's 60k mile check done. We knew a few things would raise there attention but a good test of their service is will they see it and tell us. No they did not. No mention of the battery which could use changing and we've been told this by two other sources, and this was not one. One set of rotors need changing as my other set was replaced a year ago, no mention of this. And my kicker, I changed my oil to synthetic about four years ago and most places ask what type of oil since synthetic is becoming much more common. This place didn't and we failed to let them know (yes we admit failure) the mechanic never noticed and we didn't think about until we got home. I had to return after the holiday to have this changed at my expense because they took no fault. About $200+ later And we got a headache, two oil changes and the coolant flushed (supposedly) do not take your car here!!!
In New York