29 New York Mazda Dealers

From the initial phone call inquiry to the sit-down, - Patrick

From the initial phone call inquiry to the sit-down, signing, and driving away in my new CX-50, The Wantagh Mazda team of Victor and David delivered a responsive, transparent, personable, and service-focused deal that was anxiety-free. Even more so, Victor assisted me every step of the way to make sure my paperwork was on-point for financing and insurance. Highly recommended.

Great service department. - billore1

Great service department. Knowledgeable about the problem and how to submit a claim to the Mazda extended warranty company.

Ashley was perfect. - ABL1111

Ashley was perfect. Not pushy and a pleasure to work with. The car was prepped and all went smoothly.

Rakib is extremely knowledgeable and informative. - bmont05

Rakib is extremely knowledgeable and informative. What stood out the most was his honesty and professionalism. At no point did I feel pressured into making a decision. Instead, he genuinely wanted to make sure I drove away in a car that was the right fit for me. He was transparent, responsive, and went above and beyond to make the experience smooth from start to finish. If you’re looking for someone who’s trustworthy, personable, and truly cares about his customers, I highly recommend asking for Rakib. Excellent customer service is hard to find these days, and he definitely delivers. I’ll be recommending him to my family and friends without hesitation!

Friendly easy to deal with staff. - md16a2

Friendly easy to deal with staff.Masood and Jose made buying a truck the way it should be. Nice job

Quick and easy experience. - Jvarughese2000

Quick and easy experience. Helped us get a great deal without any hassle. Would definitely recommend Joe.

Cristina was professional and friendly both on the phone - originallovereflection

Cristina was professional and friendly both on the phone and in person . They provided a loaner car for the duration of the repair work and shared detailed updates including video . I was very impressed with their quality of service.

I closed on a 2026 Miata. - Bruce B

I closed on a 2026 Miata. Sales Manager Miguel provided me with a very clean straight forward Out The Door offer. Sales person GREEN,,James GREEN provide the followup paperwork and settlement of Paper work leading to a deposit. Vincent from the finance office closed out the the final documents and tried his best at offing all dealer options. If buying new i strongly recommend the stand alone Oil change service. it is worth the cost of Mazda dealer doing the oil changes during the warranty period and is a better cost/service than any Quick Stop oil change place, for the most part the buying process was Hassle-free. I will not hesitate to recommend those people from Rt9 Mazda of poughkeepsie to my friends and Family.

Just completed a visit for first inspection, oil change, - pnvarlan

Just completed a visit for first inspection, oil change, and tire rotation on my MX-5. Could not have been a better experience. Courteous and attentive staff. Very tidy environment. My third car from this dealership and most probably not my last. Five stars.

Excellent experience from start to finish. - kittycatmeow

Excellent experience from start to finish. Not only the best Mazda deals in western NY but also, the best Mazda staff from sales to service to management!

From the moment that I walked into the showroom, I felt - cc_mazda

From the moment that I walked into the showroom, I felt that I would be provided attentive customer service with comprehensive vehicle and sales knowledge. The showroom inventory highlighted a sense of quality vehicles. The setup of glass-enclosed sales offices on the perimeter of the showroom, each with a client and customer service representative in process of discussion, helped me to feel that the personnel at the dealership were experienced and ready to answer all my questions. The showroom in all aspects was clean and comfortable. All personnel that I met at the showroom were easy to talk with and presented a sense of wanting to help the customer at each step of the journey with their vehicle. I was very lucky to be presented to Mike Salcido as my sales representative. His affable and professional demeanor helped me to feel comfortable and confident that he would provide trustworthy guidance and information. He listened to my requirements, and he showed great skill ensuring that I had ample time to feel settled with my decisions and outcomes. He did not engage in over-selling. He simply provided the knowledgeable and supportive environment that helped to get my vehicle needs met. I purchased a vehicle during my first encounter with Mike. I highly recommend Romano Mazda as a go-to place for sales and service.

Real pros @ the dealership. - roeydief

Real pros @ the dealership. Great to work with. They make it easy to buy a car.

I had amazing experience with Sindy Hernandez if you - Ariela

I had amazing experience with Sindy Hernandez if you looking to purchase a vehicle come here and ask for sindy best car buying experience

No hassle experience that was actually enjoyable - most - Happy Customer

No hassle experience that was actually enjoyable - most car purchases I've made take the majority of a day, lots of back and forth, and most times walking out. This team at Mazda and Kayla made this one of the most efficient and fair processes I've navigated. I found a great vehicle for my son who is learning to drive, and, from start to finish, spent less than 4 hours at the dealership. They're building loyal customers for sure.

Dennis was a great and professional sales person at Smith - katiekeese8

Dennis was a great and professional sales person at Smith Haven Mazda! He made the process very easy for us. He was very courteous and respectful throughout the process of buying the car! I love the CX-5! I will be back!

Every interaction I’ve had with this dealership has been - Nspiehler

Every interaction I’ve had with this dealership has been pleasant and professional. They answer my questions and are very attentive. Marcus and Tracy at the service desk are wonderful!

My experience with Northtown Auto was Good and Bad. - mark

My experience with Northtown Auto was Good and Bad. The Good: We purchased a Mazda sight unseen (except for video) for my wife, to be delivered to our home about an hour away.  The purchasing and delivery of the vehicle went great. Aaron, the salesperson, was very friendly & knowledgeable. He made the paperwork and delivery easy and fast, taking about 1 hour total. The Bad: My wife took the car out the next morning for the first time and noticed the interior smelled like smoke, especially with the doors closed and the seat belt against her chest.  There was no mention of the previous user being a smoker, so I contacted Aaron to see what they could do.  Apparently his hands were tied.  I also reached out to Aaron's Sales Manager Joe, but was greeted with silence.  Joe and Aaron were both very helpful and responsive when I was looking for a vehicle. But when we had an issue just a day after delivery, Northtown failed to take ownership or responsibility and would not discuss the matter or potential solutions, like reasonable people would.   My experience left me feeling that Northtown is just your stereotypical used car dealership.  

This was the first service for my 2026 Mazda3. - jaythis

This was the first service for my 2026 Mazda3. Everything was on time as scheduled and went smoothly from start to finish. Billy was my service advisor and was both courteous and professional. Kyra welcomed me at the scheduling desk. She could not have been nicer. And, I chatted with Luis, my salesman, who continues to impress me. Everyone was very friendly.

EXCELLENT SERVICE FROM BEGINNING TO END! - QueenB

EXCELLENT SERVICE FROM BEGINNING TO END! NEVER FELT PRESSURED AND OUR SALESMAN, MALCOLM S WAS VERY PATIENT, KNOWLEDGEABLE AND WELL READ. JAYSON, OUR FINANCIAL PERSON WAS AMAZING. HE MADE ALL THAT PAPERWORK FEEL SEAMLESS. HE WAS KNOWLEDGEABLE, VERY PATIENT, AND NOT PUSHY AT ALL, AS WAS MALCOLM! AS WE ARE BOTH A LITTLE BIT OLDER, WE FOUND EVERYONE TO BE VERY PATIENT WITH US WHILE WE WERE TRYING TO FIGURE OUT ALL THE NEW FANGLED SET UP ON OUR PHONES! THIS IS OUR FOURTH MAZDA, SO I THINK THAT SPEAKS FOR ITSELF!

I would highly recommend Steve Aponte at Island Mazda. - akrys2

I would highly recommend Steve Aponte at Island Mazda. He provided me with all the pricing information as requested, without all the typical car dealership nonsense. He even responded to my emails sent to Island Mazda while recovering from serious surgery. Steve made sure that when it was time for me to pick up the car that another salesman would be available to take me through the car and answer all my questions. Picking up the car went smoothly, without issue. Highly recommend, Steve, Nick and Tim at Island Mazda.

I had a very positive experience purchasing my Mazda - Haque

I had a very positive experience purchasing my Mazda CX-90 from the Mazda dealer in Valley Stream. My salesperson, Stephen, was excellent — he explained everything clearly, answered all my questions, and never put any pressure on me throughout the process. Mike (Dave), the General Sales Manager, was also very helpful and had all the documents prepared neatly and efficiently, which made the entire transaction smooth and stress-free. Thank you both for your outstanding service. I truly appreciate the professionalism and would highly recommend this dealership to anyone looking to buy a Mazda!

Met with Walter Ponce. Smooth, easy transaction. Walter... - Smithholly3

Met with Walter Ponce. Smooth, easy transaction. Walter was friendly, courteous and followed up with all questions. I love my new Atlas! Highly recommend this dealership.

Joseph Erato was the best Salesman Ever. - ceci64

Joseph Erato was the best Salesman Ever. I purchased 2 New Mazda CX 30'S within 2 weeks. Joe was professional, knowledgeable, courtesy and easy to work with. That goes for the entire dealership as well.

I cannot say enough good things about the service - th3m0m

I cannot say enough good things about the service department. They are outstanding, excellent and go above and beyond. My Mazda CX-5 would not come out of park. I am from out of town and needed to get back home for personal reasons. I was able to get an appointment with them in a quick time frame. They took care of me as if I was family to get the parts needed to fix my car in a very short time, which I know is hard to do in this day and age. They kept me informed every step of the way! Hopefully something like this won't happen again, but if it does, I know where I can go for outstanding customer service in servicing my vehicle. Thanks again Dawn, Mike and Christine for your incredible effort in getting me home!

Recently purchased a car! - Ess29

Recently purchased a car! I was assisted by James, outstanding service!! James went above and beyond my expectations and was very good. I will definitely be returning to this location.

Mazda Customer Experience specifically directed me to - fortoga

Mazda Customer Experience specifically directed me to work with service manager Wil Smith to coordinate a Mazda-initiated oil consumption test — a warranty matter. I left three separate voicemail messages on three different occasions. He never called back. Not once. This isn’t a minor inconvenience. A warranty process stalled entirely because a service manager couldn’t return a single call. Eventually, the dealership withdrew from the test altogether with no explanation. If you’re dealing with anything beyond a routine oil change — especially anything warranty-related — know that when it actually matters, this is what you can expect: silence. Mazda corporate confirmed the situation in writing, which tells you everything about how normalized this behavior is at this location. I don’t leave reviews lightly. Three voicemails over multiple occasions with zero response is not an oversight. It’s a pattern.

i have bought a few vehicles from dealerships and this - miata

i have bought a few vehicles from dealerships and this was the best experience I have had at any dealership by far. They worked with me on every part of the purchase and helped me connect my phone with the car. Sonya and Jennifer took care of everything, thank you guys.