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Great experience from start to finish. David and Phil... - Alan G.
Great experience from start to finish. David and Phil were great to work with. The vehicle is amazing and everyone we came into contact with was super friendly. The pick up was ready ahead of schedule and the car was in pristine condition. The red bow at pick up is a great touch as well. I will recommend Wantagh Mazda to family and friends in the future.
Top Reviewed Specialists At This Dealership
Certified Master Sales Consultant
Sales Manager & Certified Master Sales Consultant
Internet Sales Mgr/Certified Sales Consultant
really nice dealer and service they helping me with all... - plomero24.ar
really nice dealer and service they helping me with all the process is really recommend dealer thanks you
The associate , Lenny, was very helpful, polite and... - RGILSTON1
The associate , Lenny, was very helpful, polite and considerate. The Mazda service manager, Joseph, introduced himself, inquired about our experience and assured us that his goal is 100% customer satisfaction. He was concerned and in earnest. The man really wants us totally satisfied with our new vehicle.
Purchase & Leasing Consultant
Sales & Leasing Consultant
Quick, easy and fast service, definitely will recommend... - rogerugarcia
Quick, easy and fast service, definitely will recommend to all my friends, looking forward to my next visit!
Certified Product Specialist
Great experience thanks to Mr. Israel Alcivar. Greeted... - MIKE I....O
Great experience thanks to
Mr. Israel Alcivar. Greeted me at the door smiling behind the mask. He was Respectful, Friendly, Polite and very knowledgeable. The dealership was Mint, Vehicles were Gleaming. We zeroed in on the all New CX30 Select Trim Line.
Wait till ISRAEL tells you about all the safety features that are in this CX30. 2.5 4 cyl. AWD Tremendous Screen that does not impair your vision. He was so attentive, I couldn’t believe this man. Mazda is lucky to have such a dedicated consultant, strike that: Sales Manager. No back and forth he listened intently and agreed to a deal that was incredible in my eyes. He changed my plates from my expired lease to my New Deep Crystal Blue Mica CX-30. Soon after that I had my New ID cards. Signed the contract. Taught me all the features of my new vehicle and I was on the road. What a pleasant experience. Mazda I was in Management for 40 years, now retired. MAZDA recognize this asset and Promote this man to General Manager, he will train your consultants, Sales Managers on how to please your customers. Don’t lose him to a different company, he will be hard to replace. Thank you so much
Mr. Israel Alcivar you should be proud of yourself. Thanks for the great deal, my wife will be in 1/2021 to turn in her vehicle.
Kind regards, Mike I....o
Daniela Castillo was the best! She was so patience with... - Eskrisz
Daniela Castillo was the best! She was so patience with us we test drove two cars for a total of 3 test drives so that we could make a decision. You have to go see her at Koehler Mazda for the best service in NYC.
Pre Owned Sales Manager
Assistant New Car Manager
Pleased with Ramano Mazda's efforts to sincerely... - Tom
Pleased with Ramano Mazda's efforts to sincerely reconcile misunderstandings. Steven, sales manager, spent hours patiently explaining and flexibly worked out a feasable deal with many in house extras. Marivic, sales rep, remained focussed, worked hard, and maintained professionalism throughout our three attempts and final purchase. Sean in Finance Department was friendly professiinal thorough patient. We appreciate the sincere effort to make things right and will continue to do business with Ramano Mazda.
I went to BRIGHT BAY "on a lark", just to see what MIATAs... - jp311mail
I went to BRIGHT BAY "on a lark", just to see what MIATAs they had. I was pleased at the no nonsense attitude exhibited by Mr. Richard Mounce and shocked by the no nonsense trade in offer, that immediately sealed the deal. Kudos to Manny in finance for his great attitude and assistance. I will return to this dealership and recommend it unconditionally!
Ariana Hoke was great! She made my lease buyout very... - Alessia
Ariana Hoke was great! She made my lease buyout very smooth and easy. I love the new car she recommended. Very professional but easy to talk with, will recommend to others.
We were in need of a vehicle quickly and we knew... - tld896
We were in need of a vehicle quickly and we knew inventory everywhere is relatively limited but Keith found a few options for us and when we picked up the car Joe was great showing us and explaining to us the various features the car had.
We love our Volvo. Our Sales Consultant, Michelle... - Volvo
We love our Volvo. Our Sales Consultant, Michelle Rodriguez, at White Plains Volvo, found us the car with everything that we wanted. She was patient and made the wait worthwhile. Thank you. We hope to return as Volvo consumers.
What started out as a very good experience has turned... - mbr
What started out as a very good experience has turned very sour. I purchased a CPO Mazda from Matt Maclean sight-unseen based on his description of the vehicle. Overall I am happy with purchase and the entire remote purchase process was very easy. I was told that the less than 3 year old car with 17k miles was in perfect condition without any blemishes and was freshly detailed and waxed by their dealership. I purchased the car for asking price, plus I paid for cost to ship it out of state to my home. When the car arrived, it appeared at first glance to be exactly as described but upon closer inspection, the paint was oxidized and scratched from prior car washes and there was mild curb rash on the right rear wheel. I washed the car and could tell that it had not been waxed in a long time. I also found a 6" scratch in the windshield that is directly in the line of sight of the driver. I called the General Manager, Jesse Cicione, and explained my findings and disappointment that the car was not waxed and detailed as promised. I also told him about the curb rash and scratch in the windshield. His response was that his detail department is the best in Rochester and that I could not be telling the truth about the condition of the car. I had my professional detailer evaluate the car and confirmed that it had likely not been waxed for over 1 year and definitely not in the preceding few months. Fortunately he was able to buff/wax the car, remove the scratches and now it looks like new. The scratch in the windshield is improved with buffing but still present. The curb rash will still need repair. I asked Jesse for reimbursement for the work I had done on the car to bring it to the condition that it was supposed to be when I purchased it. He refused and called me a money grabber. I have purchased several cars sight-unseen in the past and have usually been very happy with the process as long as the vehicle was well represented and all questions about condition were answered honestly. I very specifically asked about the cosmetic integrity of the car and asked for a detailed list of blemishes and was told there were none. Had Jesse just agreed to reimburse me for my cost to detail the car, this would have gone from a 2 star experience to a 4-5 star experience. Unfortunately Mazda of West Ridge and its management do not seem to care about their online customers enough to accurately represent their cars and stand by their promises.
I dealt with Mike Boylan and we were speaking for over a... - Bgoldwa
I dealt with Mike Boylan and we were speaking for over a month via email phone. Mike was transparent throughout and as soon as my car arrived he informed me. When I got to the dealership, everything went as smoothly as I could hope for. I’d highly recommend Mike if you are in the market for a Mazda.
My husband and I both got vehicles this past weekend from... - SRod720
My husband and I both got vehicles this past weekend from Garden City Mazda and could not be happier with the process. We dealt with saleswoman Cavene , F&I Keith, and GSM Ray Brown. Their prices were unbeatable, they got my husband out of his lease early, into a new and upgraded Mazda 6 and I got a sick deal on a CX5. I cannot thank Ray and Cavene enough for their hard work, making sure the transaction was smooth and that we were in and out of the dealership within a mere 2 hours. More importantly they were honest and upfront and didn’t waste our time. Easily the best car buying experience we’ve had in a while. We are both so happy with our new vehicles.
I bought a 2018 CX5 on Saturday, 9/18/21, and had an... - suej
I bought a 2018 CX5 on Saturday, 9/18/21, and had an EXCELLENT experience with my Salesman, Dennis Hofer. He was not pushy at all, answered all of my questions, knew everything about the vehicle I was buying, and was excited to work for a dealership that has a great offering. This was a Saturday, so getting the insurance ID card takes a bit more time than on weekdays, Dennis was patient while we waited for that document and he spent the time getting everything else ready to close the deal including having the vehicle detailed so it would be good to go once we closed the deal. I absolutely recommend SmithHaven Mazda - the whole team was friendly, knowledgeable, and a pleasure to deal with.
Mazda of Valley Stream thinks it's a good idea to sell... - themusiclab
Mazda of Valley Stream thinks it's a good idea to sell you a used car that, 2 months later you need brakes on. 2 months, kinda pathetic, and when call them on it they want to charge $500 to replace the front brakes, the sales people are nice but there is a thing called ethics which is sorely lacking in the service department, shame on them. If you buy a used car from them make sure you have your own mechanic look at it , the service department @ Mazda of Valley Stream is NOT TO BE TRUSTED!!!.
Brought my car in for a intermittent light coming on.... - davidpowers290
Brought my car in for a intermittent light coming on. They had it in for approximately 20 minutes and told me the scbs was not properly set back in by safelite. The bill showed over an hour in the shop. They charged me $107.50.i left after paying Thinking that it seemed a bit much and drove to the safelite installer in Ontario. I showed them this bill and That Mazda Ontario had claimed that if it was improperly installed by safelite . Safelite insists that having installed thisover a year ago it would not have worked from day one.Safelite management is looking into this strange situation for me. I was at Ontario Mazda a little over a month ago and strangely, or coincidentally the light started coming on and off back then. All I know is that something isn’t right here. I’m not accusing anybody but something is wrong with this picture. And the cost was way too exorbitant. I hope to get some satisfaction with the help of safelite delving into this situation. Thank You
This dealership sends SPAM emails. They refuse to remove... - they are spammers
This dealership sends SPAM emails. They refuse to remove me from their SPAM email list after I have told them to remove me over the last six months or so! I do NOT live in NY which means they BOUGHT my email from a spam list or someone FRAUDULENTLY gave them my email. Either way, they REFUSE to still remove my email. They are breaking the law according to OHIO SPAM laws.
If they break the law for something as easy to not break as this, what else are or do they do that is against the law?
Go elsewhere for service! - Dolphin
Every time find parts lying around. Won't back up their work. No limit to indifference shown by service department when they do damage to your car!
Met with Walter Ponce. Smooth, easy transaction. Walter... - Smithholly3
Met with Walter Ponce. Smooth, easy transaction. Walter was friendly, courteous and followed up with all questions. I love my new Atlas! Highly recommend this dealership.
Refused to accept responsibility for a problem of their... - Alexkamp
Refused to accept responsibility for a problem of their own making. Unwillingness to rectify customer problems with new car purchase. rejection.of any compromise. They sold me. A brand new car without disclosing that it had No spare tire.
Excellent Customer Service! - Cindy P.
Thank you to Ide Mazda's sales consultant, Cody Lach, for an exceptionally pleasant experience buying my Mazda6 GT! He found the perfect car to suit me that was well within my price range. Cody and and his team, including Ashley Pierce, Financial Service Manager, made the typically arduous car buying process quick and painless. Cannot express enough how much I appreciate the excellent customer service Ide has provided. Great experience! Love my new car! Thanks again!
Sales Team are Snakes! - Very Unhappy!
Tried buy a newer used vehicle...they didn't even know what was on their lot...then lied and hide numbers...would never go there...BEWARE!!! Go to Different Mazda Dealer!
Very poor customer service. - Spotter
We purchased a 2010 Matthews Mazda CX-9 from here in 2013. Long story short, 3 years into it, nothing but headaches and free car washes from this dealership. They quoted us 3800-4800 for a transmission because they said the one in our 2010 cx9 was shot (transmission fluid was completely burnt and had ruined solenoids) or I could trade in the car to them for 4000. I have since taken it to two other transmission mechanics and they cannot find the problem Matthews Mazda was talking about. Both separate Mechanics could have lied to me and said the same thing Matthews Mazda did and i would of forked the money over but they said there wasn't anything wrong. Yeah the fluid in the transmission was dark but that was normal. But Matthews Mazda will try and take you for every penny in their service department. Most people like to know what services they are having done and the price before they do the work, not after when your about to check out after sitting there all day and find out they did services you did not expect and now you owe them hundreds of dollars.
So back to the tranny problem, Their price for a used cx-9 transmission from Dons Auto Parts 3,800+tax. Matthews Ford (Same Matthews Company) will get that same exact transmission from Dons Auto for 2500 including labor. I asked them to at least match that price.
The 'service adviser' Joe actually scoffed, he doesn't like to be questioned, actually talks down to you when your asking questions. He said no they will not match that, it doesn't matter I purchased the car from them, doesn't matter it barely has 80,000 miles on it and we have always kept it serviced.
I have owned many Mazda's always purchased them from dealerships, only went with Matthews Mazda because I loved the convenience of it being right in Vestal where I travel often.I should have done my research better. Check for yourself Romano's Mazda in Syracuse is a much better choice, they have better selection, they are in for the long haul, offering certified Mazda's at honest prices. Do yourself a favor, go the extra mile to Romanos, do the research for yourself. I personally will never purchase a car from Matthews Mazda again, nothing but disappointments and tons of coupons for free car washes. Thanks, but no thanks. Oh and my Mazda CX-9 they offered 4,000 for, the one they said was ruined but ran like it was still new... I just got 11,000.
Lies. Lies. Lies. An app on my phone IS NOT what a person... - Unhappy camper
Lies. Lies. Lies. An app on my phone IS NOT what a person is asking for when they say the only feature they want is a remote starter! i was bamboozled and will be reminded of how much i hate mazda every single time i use my car! Never again, and end of lease cannot get here fast enough!
We took our Mazda 3 here to have it's 60k mile check... - Winoxingmami
We took our Mazda 3 here to have it's 60k mile check done. We knew a few things would raise there attention but a good test of their service is will they see it and tell us. No they did not. No mention of the battery which could use changing and we've been told this by two other sources, and this was not one. One set of rotors need changing as my other set was replaced a year ago, no mention of this. And my kicker, I changed my oil to synthetic about four years ago and most places ask what type of oil since synthetic is becoming much more common. This place didn't and we failed to let them know (yes we admit failure) the mechanic never noticed and we didn't think about until we got home. I had to return after the holiday to have this changed at my expense because they took no fault. About $200+ later And we got a headache, two oil changes and the coolant flushed (supposedly) do not take your car here!!!
My husband and I went to buy a specific make and model... - Anonymous
My husband and I went to buy a specific make and model that we saw online. A dealer approached us and asked if we had anything specific in mind. We told him exactly what we found online is the one we want. He searches on the computer and says it's not available, which is strange because my email correspondence with a manager said otherwise. Then he asked us why do we need a turbo engine anyways, were we planning on racing? My husband and I's jaws dropped at the sheer audacity of that question. I was visibly pregnant. Then he calculated the estimated monthly pricing and made it seem like we wouldn't be able to afford the car. My husband works for the FDNY making 6 figures and I'm a supervisor at a busy hospital in the city also making 6 figures. We were insulted. He gave us his card, told us to come back in a month, and we left. We felt pretty disrespected.
In New York
smile &laughs manager
Mazda of New Rochelle