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Our best vehicle purchase experience. - rabjab
My wife and I had a great buying experience with Brad on a new Ram 2500. He was very knowledgeable on the technical aspects of the vehicle. We didn't have to haggle over pricing. He was very patient and even helped with financial paperwork through our credit union. A true professional.
Top Reviewed Specialists At This Dealership
We had a very great experience with the team at auto star... - countrygirl1980.cm
We had a very great experience with the team at auto star Waynesville they were very friendly kind helpful got us into the vehicle we wanted did great on get us the price range we could afford . I appreciate everything they did to help. They are the only ones that I have found that took the time to help . We really love our vehicle . I would recommend people to go there in search of a vehicle they were so awesome.
We had an awesome experience here! They worked hard to... - grettadeberry
We had an awesome experience here! They worked hard to get us the deal we wanted, and were very fast and efficient! I would definitely recommend going here!
Commercial Fleet Business Link Manager
My first Jeep - imajayhawk
Thank you to Devin and the rest of the team at Lake Norman! I purchased my first Jeep Wrangler and could not be happier. Devin took care of me along the way, and made car buying a great experience. I would definitely recommend anyone to stop by and meet the great sales staff. Thanks again-I LOVE my Wrangler!
Internet Sales Manager
Great place and excellent people to deal with very... - bgdog187
Great place and excellent people to deal with very professional got my car in and out in a reasonable time and also provided me with a rental
My family has bought multiple vehicles from Travis Leach... - Joann Mcswain
My family has bought multiple vehicles from Travis Leach at Marburger, very professional and helpful, we love the atmosphere and professionalism definitely will be back
Coming from a car salesman himself, I have to say that I... - Gcbears12
Coming from a car salesman himself, I have to say that I had a great experience from start to finish. That being said, I highly recommend Willie for your next vehicle purchase!
Certified Sales Consultant
Sales and Leasing Consultant
Amazing experience! - Jessy
Jeffia assisted us with everything we needed. She was amazing and made us feel like family. We have never had a place welcome us like she did!
This the best Ram dealer I have ever work with. The... - EPERRY4
This the best Ram dealer I have ever work with. The service I get is the best they care about you. You can always get a good deal on a car .
More than just a dealership, but a family oriented... - Todd
More than just a dealership, but a family oriented business with a friendly atmosphere! We've purchased 2 vehicles here now, and my wife and I know with out a doubt it'll be my go to dealership in the future. I can't say enough about this dealership, but I highly recommend this dealership to out preform any other, in terms of helpful, friendly service that's always available to everyone who is in the market for a new vehicle! I would like to give a Shout out to both employees (Randolph Burns) Certified Sales Professional and (Cody Donadio) Finance Managemener, for their work and dedication on both visits. They went above and beyond their services to making us feel like family! Thank you so much Ilderton for answering our family's needs!
Sales person was great. First time doing an out of town... - Ramstoning
Sales person was great. First time doing an out of town deal, everything went smooth, and love the new truck. I will and already have recommended the dealer to others.
I had a great experience from everyone. Christian was a... - RussellHoule
I had a great experience from everyone. Christian was a great sales person and everyone treated my wife and I very well. we will be back for my wife’s car.
Commercial/ Fleet/ RAM Certified Agricultural Dealership Coordinator/ Business Link Account Manager/ Sales
Great Customer service and love my jeep. - Chad Grayson
Bought a 2020 Jeep Sahara in July. Great service and smooth process. Never felt pressured. Will continue to promote Crown to other friends! Kevin in sales was awesome!
Great experience!Our only concern was the young man who... - Apskirvin
Our only concern was the young man who cleaned our car didn’t have a mask nor did the finance coordinator. There were others as week who weren’t wearing masks either.
My salesman Zack, being the New Kid On The Block at... - Waking Up
My salesman Zack, being the New Kid On The Block at Capital, made me feel welcome, secure , and safe. Almost like family. Although I did not agree with the ways the price of my beautiful SUV went from $16,000 between the time Zack first mention my Mercedes to me, to my seeing it.
There l was told it was now $17,000,
At the signing with Wayne it was $17,881. With my fico score of 737, and excellent on time payment history on my credits , their financIng, tags transfer, taxes, license fee (doc fee to Capital Chrysler, Dodge Jeep), which I just noticed, I felt and still feel some kind of way, almost taken. We live and we learn.
I am taking my SUV in because the mirror casing has popped out a little and the engine light is on.
Please take time to read all paperwork before signing so fast, no matter how much you want it.
Disappointing. Purchasing new Jeep Gladiator, trade and... - MK
Disappointing. Purchasing new Jeep Gladiator, trade and pay deviation with cash. Leith trade-in offer was $2000-$2500 LESS than other Jeep dealers in the area. More than $3k less than KBB trade-in value. Also only dealership who I was in contact with and did not bother or make an effort to create a quote, only mutual. Not a business partner for me for sure.
I can’t say enough about Gerry Wood Chrysler. Our Sales... - amandagwyn58
I can’t say enough about Gerry Wood Chrysler. Our Sales Agent Nate Upright was awesome.. very nice and had a answer for every question we asked... please go see him and let him sale you a car,Jeep, or truck...
It was a great! Everything with smooth without any... - rdjq4
It was a great! Everything with smooth without any incidents. Thanks you did a great job. I hope everyone experience will be the same. I will definitely come back
Excellent Communication and Professionalism - Richie Pointer
I want to thank Tiffiny Williams in service of her superior professionalism while working with me on a customers vehicle. I can't say enough of Tiffiny's professional attitude and willing to assist in any way she possibly could on the matter. I HIGHLY recommend that anyone whom visits this dealership to seek out Tiffiny in service to aid them in their service needs. You will not be disappointed.
While on vacation I saw this perfect Ram, I bought it!... - Powellenvser
While on vacation I saw this perfect Ram, I bought it! Josh thank you!
The absolute BEST car dealership that I've purchased a vehicle from!!
I scheduled my Jeep for its yearly inspection. Kaitlyn... - Norge2000
I scheduled my Jeep for its yearly inspection. Kaitlyn handled my drop off and in addition fixed my e-mail address so I could schedule service online again. Jeep was finished before lunch and I was notified and was able to pick up the Jeep at Lunch
Poor Quality Control in Service Department - Dodge Guy
First experience a few months back, got an oil change and axle replaced under warranty. When I picked up my truck, there was a large spot of grease on my cloth seats (truck was still pretty much brand new with no stains anywhere). They did clean the seat, but the stain still remains. Overall not a bad experience, just frustrating that no one saw the spot and they didn't clean it all the way.
2nd experience August4, 2020 - Took truck in for oil change and transmission leak. Specifically told two people (during appointment set up and when I dropped off) DO NOT rotate my tires. I had just got new wheels 3 weeks ago and did not want them damaged and the tires did not needed rotated yet. They rotated them anyway and went through my glove box to find the key for the wheel lock. One wheel was nicked a little and they left out one of the chrome screws on the center cap. They removed my hitch and did not put it back and cannot find it. Plastic seat cover and floor mat were left in the truck for me to dispose of. The counter folks were nice enough, but the QC needs a lot of improvement.
We worked with Joseph Belcher. He goes the extra mile to... - firstname.lastname@example.org
We worked with Joseph Belcher. He goes the extra mile to get the vehicle that fits your needs. Joseph treats you like family. Highly recommend!
Don and Kim Andersen
Excellent service, always! - Carmen
We worked with Paul in sales and this is our 5th purchase with him. He has excellent customer service, always. Scott in finance had everything ready to go when we got to his office, making the purchase of 2 cars in one day go by fast and easy. As with Paul, Scott has excellent customer service. We are beyond happy!
I knew when we walked in the door we were going to buy... - Amy
I knew when we walked in the door we were going to buy the Subaru advertised, been looking for a year. What we did not know was a fabulous young man named Jared was going to made it happen in a heartbeat! No troubling salesman. We asked, he delivered!
Did I mention how handsome he is?
Recall Service, 2019 Ram 2500 Diesel - crowells110
Dealer where I purchased the truck for what ever reason could not get the transmission part that needed replaced under recall. I called the 800 number on the recall notices, Patricia found what I needed at Deacon Jones in Smithfield. I also purchased some exterior accessories from DJ.
Everyone was polite and the recall items were taken care of, even though I did not purchase the truck from them.. A few days later i had them install accessories. Thought the price was a bit steep, though the job was done well. Deacon Jones will get my future service needs outside what was offered included with the new truck purchase..
Stress-less Purchase and Service - dcosta
We had a stress free experience at Welford Harris Ford! The purchase of our new truck was easy and quick. The entire process was enjoyable. Lynn and David are wonderful and answered all our questions and concerns with our purchase. I can't imagine every going to another dealership.
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