Great Service!! - James Sneed
This is the single best dealership experience i have ever had. I wasn't attacked by salesman and they worked with me on pricing and payments.
Service of BMW X3 - frankve
The service department was very accommodating by providing me with a desk to permit working while the car was serviced. Kyle summarized the service that was to be done with a change of spark plugs. The car seemed a little peppier. The wash and interior cleaning was excellent to the extent that friends in the car the next day thought that I had taken it for detailing.
Good Experience Again! - aaaaa
These folks are great - professional, responsive, and responsible about exceeding their customers expectations. This is my third leased vehicle along with our purchased Mini Cooper. Happy about everything. Highly recommend!
Top Reviewed Specialists At This Dealership
Sr. BMW Client Advisor
New BMW Sales Manager
Great service department - BMW owner
Fair and honest service, although they are busy when i dropped off my car they gave me a new loaner car to drive for FREE. Pickup my car, clean and repairs done properly.
Outstandingly superb! - Grateful
I have had the pleasure of working with Dave Walters BMW through many purchases of BMW's over the past 25 years. When I visit the dealership I feel assured that I will be working with honest and knowledgeable BMW representatives. It does help to have the same familiar face greeting me as I arrive at the showroom. Eric Eisenhart has been my client advisor over the duration of my experiences driving BMW's. My husband and I have had a number of different models in the past 25 years and my most current selection was an X-3. I have owned an X-1, X-3 and X-5 and Z-3 as well as 300 Series in the past and have never felt more secure in a car. Eric continues to amaze me! I don't really know how anyone can be so consistently patient, kind and considerate. He has gone beyond any standards of making me comfortable in a vehicle. I know that if I have a question, he will have an answer.
I truly feel blessed to have the opportunity to purchase my vehicles from DW BMW with Eric's guidance in determining what best suits my needs.
I have always found the dealership to be beautiful and welcoming. Everyone is helpful. I also appreciate the help that Eric P gave me as well as another of my most favorites, David Theado! I think that Dave Walters has made sure that customers come first but he certainly must treat his employees well because these people have been there for me for many many years.
Thank you so much Eric Eisenhart. I LOVE the Beamer!
Senior Client Advisor
Wow!!Simply speechless!!! - Alanna Roux
This was my first BMW buying experience.....I have been looking at local dealerships in Wisconsin and having no luck in finding exactly what I wanted in my dream car.So I decided to expand my search across the USA not a easy task for anyone let alone a women.I found my 2014 BMW 550I xdrive Certified Pre Owned at Cain Motors,it was perfect only speed bump in Ohio.I called and talked with John Romell he was amazing....kind, helpful,informative,honest and reassuring that it would not be an issue buying from out of state and it was not.Eric Meyer helped guide me in the financing over the phone and Fed EX was our new friend.He was wonderful got me the lowest interest I could hope for when buying a used car.I"m beyond thrilled with my car it was spotless inside and out when it got here.I had bought it sight unseen and it was shipped on a truck.I had to put my faith and trust into 2 people I had never met in person.I was not disappointed.I will never buy my cars from any one else.
Highly recommend - Doris H.
We originally planned to buy an Audi Q5 and put BMW X3 as our second option. Joe was very nice and knowledgeable. He answered all my questions and shared a lot information about X3. Staffs at the dealership were friendly. When I went there for a test drive, the new price was not out yet. That night, both Marty and Joe gave me a courtesy call regarding it. After we bought the car, we learned that this dealership offers free car wash during their business hours. We will definitely appreciate it since we live not far from the dealership. Highly recommended this dealership and Joe Chern.
Best car buying experience ever! - Kenneth Tullar
I bought a 2004 330 ix from Preston 9 years ago. Best BMW I have ever owned. They worked with me on a good trade-in of my 1999 AudiI A6. I can'tell deal with BMW dealers in Pgh PA, They won'the give a decent trade-in.
Bought a 2014 328IX GT w/25 k miles....black on black, a beauty. Thanks AL and Scott!
Great buying experience - Whitry
It was well worth my time and travel from Indy to Dayton, OH last month to purchase my 2017 BMW from Evans Motorworks. My salesman Casey Mousa was a pleasure to work with, very professional and knowledgable about his product line. Due to his extensive follow-up over a six week period is the reason I purchased from this Dealership. I would recommend this young man to anyone, I really felt like he was working for me as well as his employer.
CPO Purchase - Jeff R
John at Classic was great to deal with! The price was great and I left there very happy. I would definitely suggest to others to do business there.
They sell junk cars - BMW hater
Bought used X3 here 2 years ago. Its biggest piece of junk ever. Cooling fans, starter, leaks oil, belt tensione, leaking sunroof, electrical issues, and all repair s a thousand bucks or more. DUMPING this xxx off asap. DONT BUY A CAR HERE!!!
Shady at Best - John Webb
Have a '10 750i, original sticker over 100k. Serviced at manufactures recommended intervals, mostly at MAG. Informed MAG at about 42k, and on several visits after that, engine using a lot of oil. About 90K I googled this car and engine and there are major known problems with it. Multiple lawsuits, complaints, service bulletins, etc. Now engine uses about 1 quart every 200 miles. It is extremely difficult to believe the service advisors didn't know about the issues from when I first mentioned them (which are documented on my RO sheets) Their solution? New engine for 30K, or repairs for 12-15K. This issue also affects the battery, which affects the electronics, which means substantial additional problems on this vehicle. Service Manager Pat Biles of no help, offers a joke of $1000. off on my next new car purchase. Refused to give me contact information for the General Manager of MAG, or Regional BMW OE representative. At that time, I had 3 BMW's (2 now), and a remaining LCV (lifetime customer value) of around half a million. Terrible non resolution to this major issue, and not very wise business decisions, either.
Could not assist with common problem. - southerngreethumb
I called this company because we lost a key, and need two new keys to be cut an programmed. The ability of an official BMW service center to cut keys was expected, however, this company can not take care of one of the most common owner issues to arise. But this in an of itself does not warrant negative feedback. What is most upsetting is that Kelly not even advise where to take the keys. That is insane to me. Don't lose your keys in Ohio!
I had a great experience buying my X3 with Voss BMW. We... - persis.elwood
I had a great experience buying my X3 with Voss BMW. We had three sets of friends who all recommended BMW & Voss; these recommendations were important because we keep our cars for a long time and wanted to have confidence in good customer support after purchasing the car. Based on these recommendations, I walked into Voss one Saturday and met Steve Cook. Steve was great – he’s not a high pressure salesperson but he was very knowledgeable and patiently answered all our questions. We met with Steve several times over a couple of months; we test drove other vehicles but always came back to BMW. The convincing selling point for my husband was the opportunity to do a Performance Center Delivery in Spartanburg, SC. The Performance Delivery is an awesome experience; BMW matches you up with the car you bought, and their professional drivers take you out on the track and teach you about the car’s performance capabilities and how to drive the car. There are videos on line that provide a good feel for the track and types of things you do, but it is a lot of fun. We both learned a thing or two as well. Driving back from Spartanburg we hit a terrible thunderstorm in very heavy traffic. We were very grateful that we had just learned about driving on wet pavement, and that we were riding in one of the safest vehicles made. I had minor delivery follow up with Voss Service when I came home and was treated great. Voss has a great waiting room and Steve followed up with me while I was there to make sure everything was meeting my expectation. I assured him I was VERY happy with my beautiful new X3.
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