Very impressed - Mevans
As a first time BMW owner I could not be happier. My experience with Nate was above n beyond all my expectations. He went over every detail of the vehicle with me and answered all my crazy questions. The price was fair and the services that come with owning a BMW will make me a long time customer!
Top Reviewed Specialists At This Dealership
Senior Client Advisor
BMW Client Advisor
Professional team and simple process from start to finish!! - BobFoote329
Julian, Jemar, Mark and Susan were great to deal. The team was friendly and professional and I'd recommend the dealership to family and friends!!
Sr. BMW Client Advisor
New BMW Sales Manager
Friendly, efficient delivery - tjm442
Eric Eisenhart is knowledgeable and helped me purchase a CPO via computer and telephone. He was my eyes, and handled all questions and issues BEFORE I drove 3 1/2 hours to take the vehicle. Eric was 100% honest.
Eric was also very patient when teaching me some "new" tricks using the onboard technology.
I certainly recommend Eric and BMW of Akron.
Flat tire - cms
Had a flat tire and John and the service team got me back on the road. Thank you for turning an inconvenience into a pleasant experience!
BMW Sales Adviser
Fabulous Purchase Experience - speedy
John and team couldn't have made buying experience any better or easier. My wife and I drove in from out of town. John had the car we were looking to purchase cleaned and ready for inspection upon our arrival. The purchase process was very efficient which was great considering it was late in the evening, and we had a 3 hour drive home. Once the transaction was complete, John took the time to thoroughly walk us through all the features of the car even though it was well beyond closing time. He even took the time to follow up and make sure that we made it home safely. I'll definitely consider John and the Cain team when I'm in the market for another car.
Internet Sales Manager
Excellent help with my m550i - Toby
Paul Ruchtie, client adviser, had a 550i ready and waiting for me when I arrived from Cleveland. It confirmed for me that there was no other automobile for me. Since I have a specific order in mind, he told me he would contact me as soon as the 2019 models become available. I received a thorough understanding of all options that were not so clear on teh BMW website.
BMW 2005 - BMWlover
Excellent customer service with no pressure to purchase. We need a few minor repairs and there was no resistance to do so. All of the staff were friendly and courteous.
Great buying experience - Whitry
It was well worth my time and travel from Indy to Dayton, OH last month to purchase my 2017 BMW from Evans Motorworks. My salesman Casey Mousa was a pleasure to work with, very professional and knowledgable about his product line. Due to his extensive follow-up over a six week period is the reason I purchased from this Dealership. I would recommend this young man to anyone, I really felt like he was working for me as well as his employer.
FAVORITE MINI DEALERSHIP - countryman girl
They were friendly, responded to emails and voicemails very quickly. Answered all questions and never rushed us. I was very happy with this dealership and plan to use them on any of my future MINI purchases.
Thanks to this great staff!!! - Damion Allen
The people here at BMW of Middleburg Heights are a great staff that has helped me out of a few tough situations & into even better positions. I really appreciate their great efforts and patience with me. Every time I stop in is a great & knowledgeable experiance. Thanks for everything!!!
Wonderful and Blessed experience - Gj55
I was amazed how easy it was to see the process of buying a vehicle thru BMW Cleveland, they alowed me take it home for a couple of days. and the financing thru them got a better rate , drove the suv home same day we made the deal . The staff at BMW Cleveland are great, Thank you !
Service Dep. - N54OF
Took my 535i in because car kept shutting off due to (Fuel pump malfunction). Have kept my car for a day and some and still have not diagnosed the problem. Also did not call us to follow up, we had to call them and we couldn’t get any definitive answers. Definitely recommend going somewhere else, especially for how much they charge for service!
30 years I’ve been going to Kelly Bmw, since 1988 - Peter Guthoff
Honest, willing to go the distance to help customer understand what’s needed to be done.
Very knowledgable and professional as well as courteous.
Work almost always done on time.
Provides courtesy’s vehicles.
Excellent waiting area atmosphere , food, berate and tv.
I had a great experience buying my X3 with Voss BMW. We... - persis.elwood
I had a great experience buying my X3 with Voss BMW. We had three sets of friends who all recommended BMW & Voss; these recommendations were important because we keep our cars for a long time and wanted to have confidence in good customer support after purchasing the car. Based on these recommendations, I walked into Voss one Saturday and met Steve Cook. Steve was great – he’s not a high pressure salesperson but he was very knowledgeable and patiently answered all our questions. We met with Steve several times over a couple of months; we test drove other vehicles but always came back to BMW. The convincing selling point for my husband was the opportunity to do a Performance Center Delivery in Spartanburg, SC. The Performance Delivery is an awesome experience; BMW matches you up with the car you bought, and their professional drivers take you out on the track and teach you about the car’s performance capabilities and how to drive the car. There are videos on line that provide a good feel for the track and types of things you do, but it is a lot of fun. We both learned a thing or two as well. Driving back from Spartanburg we hit a terrible thunderstorm in very heavy traffic. We were very grateful that we had just learned about driving on wet pavement, and that we were riding in one of the safest vehicles made. I had minor delivery follow up with Voss Service when I came home and was treated great. Voss has a great waiting room and Steve followed up with me while I was there to make sure everything was meeting my expectation. I assured him I was VERY happy with my beautiful new X3.
The BMW Store
BMW of Westlake