Outstanding experience - Linda
Originally, we started out looking for a used 2016 Buick Lacrosse but we saw a 2017 model at Axelrod so we went to look at it. From the minute we stepped in the door and greeted by the salesman, Bill D., the entire experience was incredible. We have dealt with dealerships in the past (as has everyone) and looking at the car is easy, but once you start to discuss the price, then it became a long and agonizing process. I thought it would be the same as in the past, but it was NOT the case with Bill at Axelrod. I couldn't believe how quickly he and his manager agreed on a price. Everyone was very professional and I have no doubts that when the time comes should I need service, that they will maintain that same level of professionalism.
Top Reviewed Specialists At This Dealership
Used Car Sales Professional
Sales & Leasing Professional
Quick and so easy! - Blackcarol32
Prequalified and searched around a lot. I knew what I wanted and they all were so helpful getting me in to test drive. I loved the trax. I was in and out in a timely manner. The best experience buying a car ever! Will Buy again from this dealership! Jim was a pleasure! Chris was fast with the finances!
Best costumer - Britany1287
Glockner has the best customer service I have encountered in car sales... they were all super friendly.... not pushy at all, I got exactly what I wanted !!!! Danny Bradshaw was so helpful and almost as excited for me as I was!!!! I will deffinantly go back, and refer any of my friends or family to him.... Thank you so much for the amazing deal and just all around being a nice guy!!!!
Best service! - Jerri&JessHall
Best service and help today!! Highly recommend Robbie Smith!!! He made the buying experience so easy! He’s amazing at his job and I highly recommend him to everyone!
new car purchase - Dennis Hummel
my wife and I went to trade in our 2014 enclave that we purchased from chesrown as well. we bought a new 2018 enclave from the friendly and knowledgeable workers there
This was the best place to buy a car. ☺️ - Larry Cornett
We were extremely impressed with how this dealership treated us as customers.
Our salesman James Sherrock was very respectful, courteous, kind and professional, to make sure every detail was worked out to work within our budget so we could have the car we desired. Holly Bundy, in Finances, was very courteous and professional along with being so nice in completing all our paperwork We would highly recommend your dealership to our friends and family as well as highly recommend James Sherrock as their salesman.
Thank you so much for all you have done for us.
Sales Consultant, Technology Specialist
Amazing experience - Rsbrazee
Great experience! Brandon did an exceptional job helping us to select the correct vehicle and getting the best options available! The process was smooth and painless from start to finish. I Would highly recommend Brandon and Perrysburg Auto mall to anyone looking for a new or used vehicle.
Exceptional - Futuredentist2021
I have come here 5 times for various things and have had nothing short of a great experience. 4 out of the 5 times I have been here a gentleman named Gregg Wright has helped me. I believe he has been here for quite a few years and I understand why. Very friendly, and knowledgeable. Other places I have been have been less than accommodating. The waiting area here (btw I am still here writing this reveiw) is great! Three computers and four desk spaces to work on school/work/personal items, a nice little lounging area with comfortable seating as well as a tiny little kids area. It also has a pretty sweet coffee maker (Which is new this visit) Only thing I wish it had was a free popcorn maker/machine like the Jeff wyler on Gender road has... but overall service and appearance has me visiting dan tobin (plus proximity to my home) more so than free popcorn. Keep up the great work! Also bathrooms are very clean and the TVs in there are a nice touch haha
Top Notch Customer Service - Tnorris
Danny took his time with us and and even stayed over his work shift, he was very attentive to our needs and made sure that we were happy with our decision, my mom recommended Danny to us and I recommend him to anyone who is looking for an honest and patient salesman!
MY GMC EXPERIENCE - Payia
IM SO GLAD I WENT TO GMC SEAN PRUDE WAS. A GREAT SALESMAN HE WAS WORKED WIT ME BCUS I DIDNT HAVE THE BEST CREDIT AND MADE SURE I LEFT OUT WITH A NICE TRUCK N LOW MONTHLY PAYMENTS NOW IM RIDING GOOD ....THANK YOU MR.PRUDE ...WHAT ARE YALL WAITING FOR GET TO GMC
Greatest Experience Of My Life! - Jwhetstone
The guys here took great care of me and I would recommend them to anyone! Especially Brant!!! Eric also did great with my financing options.
Great Experience - Kelley high
Just a new car and he help me set up all features and took the time to go over every thing. Saved me a lot of time and anxiety!
Certified Sales Professional
New and Used Sales
Impressive Dealership and Staff - Mike Moore
Made appointment with Bob Ross Auto Group President to look at new Buick automobiles and have my 2007 Impala appraised. President referred me to Bill Klapper, General Sales Manager, who worked out one fantastic deal on a new 2017 Buick La Crosse. Dan Choi, sales representative, then accompanied me on test drive, and completely had all of the paperwork ready for my signature when I returned to pick up the car. Finance Manager worked out the financing and we were ready to go once Dan explained the basic features and functions of the La Crosse.
The easiest and most comfortable experience I have ever had in buying a new automobile ever. All questions were answered in plain language and time closing the deal was minimized.
Great job by all involved at Bob Ross.
Great Service Team! - Local_Dude
Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.
Excellent in every way - Thesnyders2017
Josh Martin was fantastic to work with. We will continue to do business with both purchasing our vehicles and servicing them at Chuck Nicholson in Millersburg. In my previous career I had worked in the car business, which tends to make me highly critical at any dealer. I am extremely impressed with every aspect of this dealership. Great people, definitely recommend to all.
GREAT EXPERIENCE/FRIENDLY/GREAT CARS!!! - RONALD RICHARDS
I'VE BOUGHT (4) VEHICLES OVER THE PAST 12 YEARS FROM CLASSIC & STILL HAVE (3) OF THEM IN EXCELLENT SHAPE! I'M VERY PARTICULAR ABOUT MY CARS & CLASSIC IS THE ONLY PLACE I'LL GO WHEN LOOKING IN THE FUTURE!!
My great experience with Fiehrer GMC - Corvette81
I have bought cars and trucks from Fiehrer since 1984. Now my wife,daughter, two sons and both of my daughter in laws all drive new cars and trucks from Fiehrer. I have recommended them to other family and friends and all have had good experiences. I recently bought myself a retirement gift a 2018 GMC Denali HD Duramax Diesel truck. I highly recommend their new and used sales and their service. Dale Weekley.
Excellent Job! - GoBrowns16'
Proud owner of a Yukon XL Denali!
Scott, Paul and Jim went above and beyond all of my expectations. I manage a dealership myself and I was very appreciative to the great job these gentleman provided. I've searched four states and over twenty-five dealerships in a three weeks span to find the right vehicle, right price and the right place to buy from. In the end, I found that customer service is clearly their number one priority.
Thank you so much for making the buying process as smooth and as easy as can be. Phenominal job!
Great experience - David
Everyone at the dealership made the process very easy and fun. They really seemed to care about me and my needs. I will continue to recommend them to everyone I know
Outstanding - Kelli Spillman
I could not ask for a better experience and it was all because of one guy...DREW BEMAN. I do not like buying cars and he did everything I asked and made my experience seamless. I could not be more pleased with the professionalism I experienced with Drew. I am going to tell everyone I know that is in the market for a new or used car to talk to Drew. Thank you again Drew.
Great experience - Iluvgmc
Purchased a truck here and fond it to be a very good experience!! Delt with Steve Cox and he was a no pressure salesman. He told me the facts and let me make up my own mind..best deal I could find!
They also have rescue dogs there that just lay around . thanks for saving these animals and Thanks for the beautiful GMC Sierra. Highly recommend
Great Service Department! - Judy
The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!
Super Experience - snewoblue
I called Valentine Buick/GMC yesterday afternoon to talk with the service department (Tim) about an issue with my Deanli Duramax regarding a NOX Sensor. Tim was very friendly and helpful on the phone. I dropped my truck off this morning at 0730 right when they opened. I talked to Tim as soon as I walked in and gave him an overview of the problem. Tim assured me that they would get right on it and call me if there were any questions about the repair. Tim called me around the noon hour and said that my truck was ready to be picked up. I asked what the problem was and he stated that it was indeed a bad NOX Sensor and they replaced it. I asked why I wasn't called before the repair was made so I could authorize and he proceeded to give me fantastic news that it was repaired at no cost under the diesel engine warranty! I wasn't aware that it would have been covered so to say that I was surprised and happy is an understatement. Tim and the staff at Valentine Service were very polite, knowledgeable and helpful. I was very pleased and would most definitely return. Well done folks.
great experience - wayne 1
It was a great experience buying a Buick envision and they helped us understand all of the features. i would buy there again. You can't beat them.
My car quit...Awesome response from Dons - Kathy
I was driving to work one early morning. My car stopped and would not go any farther. Don's towed my car into the shop. Great service and repair. We thought we would have a $400 bill on the car repair and it was less than $200.00. Very satisfied with our service and the staff. We highly recommend Don's Automotive for all your needs.
Fantastic - Shelli
The Customer Service is friendly and very helpful. They are always willing to explain all services completed and why. Very comfortable leaving my car in the hands of the service department.
Purchased a used pickup truck from this dealer - Jack Elsasser
Nice enough dealership with decent selection of new and used vehicles. Salesman was fairly new and could use more experience but he was polite. We had scheduled a date and time to finalize the purchase of vehicle but the process took 3+ hours. Was passed off from salesman to waiting room while waiting for the financial contact to pick us up. We waited and waited and waited and waited. Took way too long.
Excellence - BB
I search many dealerships on the internet and found Steve Austin's price for the car that I was interested in to be extremely competitive. Asked for certain service items to be completed on car before purchase and they did an excellent job in correcting all the issues that I found. They actually delivered the car to our home. Very "Friendly" place to purchase a car and would highly recommend this dealership. .
Used car - Eld
Honda pilotthis car did not exist, and the dealership deceived. then this car in another dealership, then the owner left on her car. in the end they said that they were sold, but they did not know. complete fraud.the saleswoman was very nice. all the information she brought from the manager
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