Great Experience - gpishotti
This was my very first car purchase, and Mitch Callahan went above and beyond to make it an easy and exciting experience. He answered any questions I had, always made an effort to work with my schedule, and made sure everything went smoothly. I'd definitely recommend him to anyone looking to buy a car!
Very helpful and attentive - Bree
The dealership and it’s employees were very friendly as I was looking to purchase a used suv. They went above and behind to make sure I was satisfied.
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional
Customer Service Specialist
Great experience again - denist
This is second car we have purchased from Lavery automotive. Jim Wolfe salesman Frank Bystncky sales manager were very helpfull getting us into the car we wanted. Chris Finan finance made paper work quick and easy. Jake Sanor was very through in explaining all the features of our new car. Thanks Mr.Lavery for having a great staff!
My Malibu! - MyMalibu
From start to finish I enjoyed my car shopping experience with Danny Bradshaw. Danny was so intent on me being excited about my purchase! Thanks!!!
Doug and Scott were very respectable and knowledgeable - Stingray66
Easy to talk to and deal with (Doug and Scott ). Known for years and have dealt with these two for years Also a great service department
Thank you!! - DJW
We purchased a pre-owned vehicle this weekend after a lengthy search to find the right car for me. I've had the same car for the last ten years, so it was important to find something that would last for another 10+! Let me say that I HATE going to dealerships -- I get so sick of the games and power-plays, the last-minute "deals" when you're about to walk; I just want to buy a great car at a good price and be treated fairly. I'm so happy that we found Chesrown! Tom was friendly without being fake, helpful without being ingratiating, and explained everything without being condescending. He worked with us to give a great deal on a beautiful car, and we had an awesome experience that made me rethink my attitudes towards dealerships. We will definitely be returning!
Ed Sheldon in the finance department was wonderful as well -- he helped us get through all of the paperwork patiently, with clear explanations, and without much fuss at all. Both gentlemen were there late going the extra mile to help us -- Tom even put my alumni license plate on the new car for me. I'd highly recommend Chesrown to anyone!
Best experience ever - Chris4718
Great experience at a car dealership. Would recommend these guys to family and friends. I got the truck I wanted at the price I wanted to pay.
Pre-owned Manager/Business Manager
Brandon - NWilliams
Brandon helped us with the purchase of a used Honda Civic. He communicated quickly and made sure we were 100% satisfied with our deal. Thanks Brandon!
Great Experience and Deal! - Ryan
The team at Dan Tobin did a great job with the purchase of our new Z06! Especially our salesman Humberto! The car was well prepped for our ownership by Nate. He made sure we were happy with everything on the car!
Everyone was so friendly!
Excellent - dbarker
They gave me all the options, they listened to my needs. No high pressure games and were the nicest to deal with. They found the car I was looking for and worked within my budget. They took the time to explain all the features. I toured the dealership and met alot of great people
3rd Purchase from Bill Delord GMC - C&H 3rd 2018
In one word; Excellent!! We made our 3rd Yukon purchase today from Bill Delord GMC. Fabulous support and service from Ron Morris our sales consultant with assistance from Jerry Perron, Sales Manager. Steve Butsch in the business office provided what I believe to be the fastest and most organized car buying transaction that I recall ever having. These gentlemen worked diligently and late to help us get this purchase done today (sorry for keeping you guys late). There are many dealers in our area that we could have purchased from but our previous excellent customer service from Bill Delord's dealership combined with the lack of such from other more local dealers only reaffirmed how great it is to do business with Bill Delord GMC! It is said that "imitation is the greatest form of flattery". I think that repeat sales are the greatest form of sales flattery for any business.
Thanks to all of you for another terrific car buying experience and Happy New Year in 2018!
Chris and Heather C.
Top Notch Customer Service - Tnorris
Danny took his time with us and and even stayed over his work shift, he was very attentive to our needs and made sure that we were happy with our decision, my mom recommended Danny to us and I recommend him to anyone who is looking for an honest and patient salesman!
Best car buying experience - Dreamia McDaniel
Rick has sold me my last e cars best experience I've ever had at a dealership. I will always go back to Kerry Buick GMC to buy my cars in the future. Thanks again Mr. Rick
Certified Sales Professional
New and Used Sales
Impressive Dealership and Staff - Mike Moore
Made appointment with Bob Ross Auto Group President to look at new Buick automobiles and have my 2007 Impala appraised. President referred me to Bill Klapper, General Sales Manager, who worked out one fantastic deal on a new 2017 Buick La Crosse. Dan Choi, sales representative, then accompanied me on test drive, and completely had all of the paperwork ready for my signature when I returned to pick up the car. Finance Manager worked out the financing and we were ready to go once Dan explained the basic features and functions of the La Crosse.
The easiest and most comfortable experience I have ever had in buying a new automobile ever. All questions were answered in plain language and time closing the deal was minimized.
Great job by all involved at Bob Ross.
Great Service Team! - Local_Dude
Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.
Excellent in every way - Thesnyders2017
Josh Martin was fantastic to work with. We will continue to do business with both purchasing our vehicles and servicing them at Chuck Nicholson in Millersburg. In my previous career I had worked in the car business, which tends to make me highly critical at any dealer. I am extremely impressed with every aspect of this dealership. Great people, definitely recommend to all.
GREAT EXPERIENCE/FRIENDLY/GREAT CARS!!! - RONALD RICHARDS
I'VE BOUGHT (4) VEHICLES OVER THE PAST 12 YEARS FROM CLASSIC & STILL HAVE (3) OF THEM IN EXCELLENT SHAPE! I'M VERY PARTICULAR ABOUT MY CARS & CLASSIC IS THE ONLY PLACE I'LL GO WHEN LOOKING IN THE FUTURE!!
great experience - wayne 1
It was a great experience buying a Buick envision and they helped us understand all of the features. i would buy there again. You can't beat them.
Excellent Job! - GoBrowns16'
Proud owner of a Yukon XL Denali!
Scott, Paul and Jim went above and beyond all of my expectations. I manage a dealership myself and I was very appreciative to the great job these gentleman provided. I've searched four states and over twenty-five dealerships in a three weeks span to find the right vehicle, right price and the right place to buy from. In the end, I found that customer service is clearly their number one priority.
Thank you so much for making the buying process as smooth and as easy as can be. Phenominal job!
Great experience - David
Everyone at the dealership made the process very easy and fun. They really seemed to care about me and my needs. I will continue to recommend them to everyone I know
Outstanding - Kelli Spillman
I could not ask for a better experience and it was all because of one guy...DREW BEMAN. I do not like buying cars and he did everything I asked and made my experience seamless. I could not be more pleased with the professionalism I experienced with Drew. I am going to tell everyone I know that is in the market for a new or used car to talk to Drew. Thank you again Drew.
Great experience - Iluvgmc
Purchased a truck here and fond it to be a very good experience!! Delt with Steve Cox and he was a no pressure salesman. He told me the facts and let me make up my own mind..best deal I could find!
They also have rescue dogs there that just lay around . thanks for saving these animals and Thanks for the beautiful GMC Sierra. Highly recommend
Great Service Department! - Judy
The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!
Super Experience - snewoblue
I called Valentine Buick/GMC yesterday afternoon to talk with the service department (Tim) about an issue with my Deanli Duramax regarding a NOX Sensor. Tim was very friendly and helpful on the phone. I dropped my truck off this morning at 0730 right when they opened. I talked to Tim as soon as I walked in and gave him an overview of the problem. Tim assured me that they would get right on it and call me if there were any questions about the repair. Tim called me around the noon hour and said that my truck was ready to be picked up. I asked what the problem was and he stated that it was indeed a bad NOX Sensor and they replaced it. I asked why I wasn't called before the repair was made so I could authorize and he proceeded to give me fantastic news that it was repaired at no cost under the diesel engine warranty! I wasn't aware that it would have been covered so to say that I was surprised and happy is an understatement. Tim and the staff at Valentine Service were very polite, knowledgeable and helpful. I was very pleased and would most definitely return. Well done folks.
Greatest Experience Of My Life! - Jwhetstone
The guys here took great care of me and I would recommend them to anyone! Especially Brant!!! Eric also did great with my financing options.
Joey Davia is an Excellent Salesman - DarrylsEquinoc
went to Coughlin to look at a Chevrolet Equinox and Joey Davis greeted us with a big smile and hand shake and worked with me for awhile and answered all my questions and I personally Recommend him Highly!
When I am ready to buy another vehichle I will definitely return to Coughlin and ask for Joey Davis
Friendly dealership - Sherri
James was very helpful and patient as we looked for a vehicle. After deciding on a vehicle, James and Nikki were very professional and courteous.
Dan's a great guy! - KN
I would highly recommend Dan Fleming to anyone wanting to buy a car. He is honest, personable and a hard worker. The paperwork process to purchase is quick.
Purchased a used pickup truck from this dealer - Jack Elsasser
Nice enough dealership with decent selection of new and used vehicles. Salesman was fairly new and could use more experience but he was polite. We had scheduled a date and time to finalize the purchase of vehicle but the process took 3+ hours. Was passed off from salesman to waiting room while waiting for the financial contact to pick us up. We waited and waited and waited and waited. Took way too long.
Excellence - BB
I search many dealerships on the internet and found Steve Austin's price for the car that I was interested in to be extremely competitive. Asked for certain service items to be completed on car before purchase and they did an excellent job in correcting all the issues that I found. They actually delivered the car to our home. Very "Friendly" place to purchase a car and would highly recommend this dealership. .
Axelrod Buick GMC
Glockner GM Superstore
Dan Tobin Buick GMC
Perrysburg Auto Mall