It was great start - JLESHKO49
Service dept was very nice and promt the work that was promised was done even received follow up call from Jamie half hour after I left was very nice he followed up thank you
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional
Certified Pre Owned Sales Professional
Buick Specialist Sales Consultant
awesome experience!! - mdhj1545
Joe was great!! He wasn’t pushy or overbearing at all. This has been the best car buying experience we have ever had thus far!! Ed was super sweet too!! We will definitely recommend Joe to our family and friends!!
Very helpful! - Nate.h.217
When I arrived at the dealership, I was greeted by Trever. We had spoken on the phone earlier and set up an appointment to take a look at a specific vehicle. When I arrived he had that vehicle gassed up and ready to go! After the test drive, he was very helpful and pleasant to work with. We ended up with a great payment and we are very happy with the service! We will definitely do business there again.
Superior - Larry123
Superior service from start to finish. DJ was exceptional to work with will definitely use them for future needs! Everyone was helpful and patient during this process. Made for the best experience
Fabulous Service - PE
I have been to several dealerships looking for a car and no one could understand what I wanted or wanted to talk me into a V4 with a turbo instead of a V6. When I stopped at American Chevrolet Buick GMC I met Brant Thompson. Brant welcomed me to the dealership and listened to what I wanted. I had done my research into what I wanted and he was more than happy to look for the perfect car for me. Mike Swaney stopped in the office to say hi and introduce himself. Everyone there was so courteous and helpful. Brant found one car for me, but that one fell through so he went looking for another and on Tuesday morning they were on their way to Illinois to pick up my car and do the trade. You don't have to visit all the other dealerships because American Chevrolet can bring your car to you. Even if it is in another country or state. I will go back there when I need another car.
Very accommodating staff! - KWeber
Enjoyed the process of purchasing our vehicle from Perrysburg Auto Mall. Staff made great accommodations and were flexible with our purchase needs. Made the long trip beneficial!
Certified Sales Consultant
Exceptional - Futuredentist2021
I have come here 5 times for various things and have had nothing short of a great experience. 4 out of the 5 times I have been here a gentleman named Gregg Wright has helped me. I believe he has been here for quite a few years and I understand why. Very friendly, and knowledgeable. Other places I have been have been less than accommodating. The waiting area here (btw I am still here writing this reveiw) is great! Three computers and four desk spaces to work on school/work/personal items, a nice little lounging area with comfortable seating as well as a tiny little kids area. It also has a pretty sweet coffee maker (Which is new this visit) Only thing I wish it had was a free popcorn maker/machine like the Jeff wyler on Gender road has... but overall service and appearance has me visiting dan tobin (plus proximity to my home) more so than free popcorn. Keep up the great work! Also bathrooms are very clean and the TVs in there are a nice touch haha
Great deal - Even better dealership - bbqchickens
I recently purchased a certified pre owned vehicle from Springfield Buick GMC Cadillac. I did a lot of homework and scoured lots around Ohio to find what I wanted. Not only did they have the vehicle I wanted but I was shocked when they set up an appointment to look at it. Kyle Hughes made sure the vehicle was fueled up, clean, and was waiting for me at opening. Kyle had a detailed knowledge of the vehicle and all of its features. Other dealerships I had visited it had been very clear the extent of the salesperson's knowledge stopped at 'gee, it's a nice car'. Kyle was friendly, down to earth, and was nonsense, no pressure. He went out of his way to answer any and all questions both before and after the sell.
I'd also like to give a shutout to Holly Bundy, the finance manager. She made the transaction quick and painless.
It's very clear that Springfield Buick GMC Caddilac takes good care of their employees and their customers. They are all friendly and really seem to enjoy their job. I would definitely recommend them and when I'm in need of a new vehicle again I will be going back.
Purchased a New 5th Wheel Trailer - scottac1
My wife and I have been shopping for a 5th wheel trailer for the last couple of years. We meet Art Flores at Holman well over a year ago when we stopped in to see a 5th wheel we saw on line. We told Art at the time that we were just looking around to decide on which brand and model we were going to purchase at a future date. During the course of our decision making process, we switched models a couple of times before choosing the Forest River, Arctic Wolf. Art never gave up on us and always replied to my phone calls and emails. I highly recommend Art for anyone looking for an RV at Holman Motors. He is a great guy with a good personality. Thank you Art to sticking with us and making our journey at Holman such a great experience.
Scott and Terry Cummings
Shopping for a new car - KB52
My wife and I were out scouting for a new car for me. We really had no intentions of buying anything that day, we were just trying to get ideas. We happened upon Brandon Beck who took the time to get us some ideas in the price range we were looking along with helping us decide a lease would be a better way to go with the budget we we're setting. He took us on and test drive and was informative and courteous through out the whole process. AJ in finance also couldn't have been more pleasant and helpful to deal with. Overall we were very satisfied with how we were treated at Jay. Something we couldn't say in our past car dealings.
Personel . - GWB3291
Representatives very accommodating and helpful . Doug and the manager were very helpful . The property was clean and well kept . Plenty of other representatives available . Had dealt with Whiteside before . .......
Pleasant experience, nice staff - saleen367
Drove 698 miles to buy a new Mustang GT Performance Package 2 in Kona Blue. Shipped the car back to MN via transport and the staff was helpful in making sure that happened. Beautiful car and very friendly staff. Bruce Suggs loves Mustangs!
New and Used Sales
Impressive Dealership and Staff - Mike Moore
Made appointment with Bob Ross Auto Group President to look at new Buick automobiles and have my 2007 Impala appraised. President referred me to Bill Klapper, General Sales Manager, who worked out one fantastic deal on a new 2017 Buick La Crosse. Dan Choi, sales representative, then accompanied me on test drive, and completely had all of the paperwork ready for my signature when I returned to pick up the car. Finance Manager worked out the financing and we were ready to go once Dan explained the basic features and functions of the La Crosse.
The easiest and most comfortable experience I have ever had in buying a new automobile ever. All questions were answered in plain language and time closing the deal was minimized.
Great job by all involved at Bob Ross.
Great Service Team! - Local_Dude
Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.
Excellent in every way - Thesnyders2017
Josh Martin was fantastic to work with. We will continue to do business with both purchasing our vehicles and servicing them at Chuck Nicholson in Millersburg. In my previous career I had worked in the car business, which tends to make me highly critical at any dealer. I am extremely impressed with every aspect of this dealership. Great people, definitely recommend to all.
GREAT EXPERIENCE/FRIENDLY/GREAT CARS!!! - RONALD RICHARDS
I'VE BOUGHT (4) VEHICLES OVER THE PAST 12 YEARS FROM CLASSIC & STILL HAVE (3) OF THEM IN EXCELLENT SHAPE! I'M VERY PARTICULAR ABOUT MY CARS & CLASSIC IS THE ONLY PLACE I'LL GO WHEN LOOKING IN THE FUTURE!!
great experience - wayne 1
It was a great experience buying a Buick envision and they helped us understand all of the features. i would buy there again. You can't beat them.
My great experience with Fiehrer GMC - Corvette81
I have bought cars and trucks from Fiehrer since 1984. Now my wife,daughter, two sons and both of my daughter in laws all drive new cars and trucks from Fiehrer. I have recommended them to other family and friends and all have had good experiences. I recently bought myself a retirement gift a 2018 GMC Denali HD Duramax Diesel truck. I highly recommend their new and used sales and their service. Dale Weekley.
Great experience - David
Everyone at the dealership made the process very easy and fun. They really seemed to care about me and my needs. I will continue to recommend them to everyone I know
Outstanding - Kelli Spillman
I could not ask for a better experience and it was all because of one guy...DREW BEMAN. I do not like buying cars and he did everything I asked and made my experience seamless. I could not be more pleased with the professionalism I experienced with Drew. I am going to tell everyone I know that is in the market for a new or used car to talk to Drew. Thank you again Drew.
Great experience - Iluvgmc
Purchased a truck here and fond it to be a very good experience!! Delt with Steve Cox and he was a no pressure salesman. He told me the facts and let me make up my own mind..best deal I could find!
They also have rescue dogs there that just lay around . thanks for saving these animals and Thanks for the beautiful GMC Sierra. Highly recommend
Great Service Department! - Judy
The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!
My car quit...Awesome response from Dons - Kathy
I was driving to work one early morning. My car stopped and would not go any farther. Don's towed my car into the shop. Great service and repair. We thought we would have a $400 bill on the car repair and it was less than $200.00. Very satisfied with our service and the staff. We highly recommend Don's Automotive for all your needs.
Service Writer - Bill Price is the Best - GMC Guy
Service Writer - Bill Price the service writer always greets you like you are his only customer, keeps you informed and make sure you are happy with the work
Amazing service - Smith 1923
Byron went above and beyond for us and he's very professional and answered all of our questions I will recommend to anyone and will be returning for my next purchase
Poor Customer Service - Mel
We had purchased/leased business vehicles and personal vehicles from Lavery in the past and had good experiences. It's unfortunate that the Lavery family has a business manager using unprofessional methods which is opposite of the way we had been treated in the past.
In order to have loyal customers, you must be loyal to them as well. It's unfortunate they'll never know the amount of business lost over a poor decision from a person going against the old Lavery Family Values.
It's disturbing that my story is just like the last person's review from February. After negotiating the vehicle price to a point where both of us were comfortable, they sold the vehicle out from under us. Even after we offered to put a deposit down until we could make it to the dealership.
Their story changes. Called in after they said someone else purchased. The salesperson said "The vehicle was on the lot and still available".
We should have called Mr. Lavery when this happened, but thought this would be more effective.
Excellence - BB
I search many dealerships on the internet and found Steve Austin's price for the car that I was interested in to be extremely competitive. Asked for certain service items to be completed on car before purchase and they did an excellent job in correcting all the issues that I found. They actually delivered the car to our home. Very "Friendly" place to purchase a car and would highly recommend this dealership. .
Used car - Eld
Honda pilotthis car did not exist, and the dealership deceived. then this car in another dealership, then the owner left on her car. in the end they said that they were sold, but they did not know. complete fraud.the saleswoman was very nice. all the information she brought from the manager
Car buying made easy - JimS
Bought my last Denali Terrain in 2015 from Matt Emrick and this year we turned it in and got a 2017 Denali Acadia. Matt always makes it so easy. Matt has turned out to be one of our best friends. Matt will do anything he can to get the car you want.
Great. Better than anything I had before. - ed1975
Great experience. Family friendly, honest people. Great service, Very fast too. Really enjoyed talking to Andrew and Jay. I will definable consider buying a car from this place.
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