fob would not work - AM

Walked into dealership to see why the fob for my 2006 Pontiac G6 would not work. I did put in a new battery without results. Randy took the fob back to parts where it was put on a meter to find the problem, then we went to the car to try it out. I was referred over to the parts and service department where he (was not Jim) showed me on the meter what need to be done. They had one fob on hand, and could see me right then instead of making appointment for the repair. All was fixed in a few minutes and I was on my way. In and out in less than 20-30 minutes. Very happy with service

Amazing - Jordangoglin

This is my first process buying a car and it was very great. The service was amazing and everyone was so friendly and whiling to work with is

Dealer and sales person - Tom1$

It was a pleasurable experience purchasing a vehicle from Axelrod and with Richard Dues. My previous experience with another Buick dealership which was very bad made me dread vehicle shopping at GM. Susie Axelrod and Richard Dues changed that and are a credit to GM. As long as they are so customer oriented Axelrod will be my go to dealership.

Everything went well. - tr.turner

They were on time with my appointment. The service manager was polite and professional as he explained what they found and did on my vehicle.

Very pleasant - MARIE91657

My husband and I were very pleased with the care, concern and great atmosphere we received while looking and purchasing our Honda , Questions were answered with care,

Awesome!! - ANNIE

Great dealership to work with and very nice inside. Everyone was very professional. Kevin was awesome. I will definitely be back to purchase other vehicles from this dealership.

Great Service - Bob & Karen

We were treated very well by Kerry Ford. They even fixed something we had taken to another dealer to fix and obviously the other dealer hadn't fixed. We always go to Kerry Ford for our oil changes. They are quick and fair with their prices.

Unparalleled experience - Rhoskins24

I recently purchased a certified pre-owned GMC Terrain from Bob Ross Buick GMC and had a great experience. Angelo Garcia was the sales representative I worked with and I now consider him a friend and not just someone I bought a car from. I am also 100% satisfied with the experience I had with the finance department as they were able to work with the challenges that I had and still get me a more than fair deal. I have now bought 4 cars from various dealerships around Dayton and this was by far the best overall experience I have had. I won't be going anywhere else for sales and service anytime soon. Thanks to Angelo and Mike Mingl for making sure I am satisfied customer!

Wow! Amazing! - ShellieB123

I had to bring my Terrain in for a recall. The service department was very prompt and gave be a car to drive for the day. I came back thr next day to get my car. The service department receptionist, Dakota was very nice and helpful! Definitely an employee you should be proud of! Thanks for the great service! :)

Found just the Vehicle I wanted - Marsha K

Tony Franz located the exact vehicle I wanted and was very fast about it. He and management worked very hard to find it within my comfortable price range. I will be back when I look for my next vehicle in 3 or more years. Thanks again, guys!

My great experience with Fiehrer GMC - Corvette81

I have bought cars and trucks from Fiehrer since 1984. Now my wife,daughter, two sons and both of my daughter in laws all drive new cars and trucks from Fiehrer. I have recommended them to other family and friends and all have had good experiences. I recently bought myself a retirement gift a 2018 GMC Denali HD Duramax Diesel truck. I highly recommend their new and used sales and their service. Dale Weekley.

Great experience - Dave L

Great experience buying a Toyota for my mom. Danny McKnight was very helpful finding just what she was looking for and negotiating a great price. Service department prepared the car quickly. Every one was friendly and helpful.

fullfilling - Dugthewise

I did not even have to go there. I got what I wanted and they delivered my new car to me. The sales team knew what they were doing.

Terrific Experience - Rob A.in Novelty, OH

I just had a GREAT experience at this dealership all the way around. I was able to negotiate a good deal on a trade-in which made possible a purchase of a GMC Sierra 1500 Crew Cab truck with no pressure or underhanded sales tactics. Furthermore, the Service Department was able to handle installing an addition to my new truck in a timely fashion with great communication. Scott, Kyle and Brian were all a tremendous help to me and I greatly appreciate all of their efforts in working with me to get this transaction completed in a very professional manner. I am very satisfied with my experience and will definitely recommend this dealership to my friends and family when they're shopping for a new vehicle.

Great Service - Ohiogirl

My windshield spray wasn't working and with winter snowsrorm quickly approaching I called. They got me in immediately and had a driver take me to work. They made it convenient and kept me posted throughout the day. Everyone from service to the office were friendly.

Best car buying experience ever - Rahzalyn

This dealership is one of the best dealerships that I have ever dealt with. Everything was great from start to finish. I received a phone call from Nikki Wyllie after my initial online inquiry and she was so nice, then once I came in and met with Zachary he was was so professiona. He wasn’t pushy but he was straightforward which I liked. Then when it was time to sign my paperwork Natalie Fisher was so helpful and had me laughing the entire time. Thank you all so very much and keep up the good work.

Great Service Department! - Judy

The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!

It was easy to get an appoinment. - DJ43113

Always get my service here the do a great job.They always get the service done fast and do good work.I go here all the time to get work done on my truck.

Very Excited with new ride - dumb phone/no tattoos

So I just slid in to My 8th Lease from Don's! Why do I keep coming back to Don's? Of Course it's The DEALS, but The Biggest reason is EVERYONE there ALWAYS makes me feel like I am Their ONLY Customer and praise My Loyalty and that is a GREAT feeling! All went out of their way to put me in to the exact ride I was looking for and in a timely manner! Dave Storrer started me on my search for current lease. Justin Jones helped me firm up the deal, and a newer member of Don's team Trevor Shipman did an Awesome job with the 'get-acquainted-with-Don's-Team' Bucket Tour AND acquainting ME with My New Ride! AND even DON himself made sure I was Happy before I drove off in my New Trax! Thank You DON'S for making me feel like Customer #1(dumb phone/no tattoos)

Great Experience - Eric H.

I highly recommend Abdul and Glockner for your next car purchase. They made my car buying easy and enjoyable. Everyone was nice and friendly as well!

Quick & Helpful Service - KDKDKD1#

We were in desperate need of a car, and DJ helped us in a timely manner. We really appreciated his guidance and the dealership worked with us to get us a car for what we could afford.

Ease of new lease - Sher, Westerville

Thank you for helping transition out of old lease into a new lease... answered many questions and made the process smooth, and found a vehicle that is right for me.

Amazing service - Dan & Wendy

We dealt with Zech Dobbin here and couldn't have had a better experience. He was friendly and outgoing and not pushy at all. We felt at ease during our car purchase. We have bought several cars locally and we have never had anyone go over the car like Zech did for us. With so many options/buttons/gadgets it was nice to have an explanation on each one that we could understand. Zech was also very patient with all our questions. Dayna was also very professional and worked hard to get us the best financing available. We would highly recommend this location and Zech for any of your vehicle purchases.

Excellence - BB

I search many dealerships on the internet and found Steve Austin's price for the car that I was interested in to be extremely competitive. Asked for certain service items to be completed on car before purchase and they did an excellent job in correcting all the issues that I found. They actually delivered the car to our home. Very "Friendly" place to purchase a car and would highly recommend this dealership. .

Outstanding Service - Terrain15

Charles Bach provided customer service that exceeded my expectations. The service was fast and comprehensive. Charles made sure that I was informed during my wait the status of the service being performed. Thank you, Wayne

The customer service was great, very attentive staff. - dugwug

I had a great experience at Lambert. My sales associate, Pat Kassinger, had the vehicle I wanted to test drive ready and waiting when I arrived. They provided soft drinks for my kids and overall were very accommodating.

Best car Buy Experience ever!!! - kmjamison92

My Husband and I got the van that we needed for our family of 7 from Buick GMC of Springfield. Jordan Holt was amazing to work with! He listened to our needs and wants and found us the perfect vehicle. Within 1 day we had what we needed. The whole process was very relaxed and easy. Thank you Jordan and the Buick GMC family in Springfield!

if your service man's name is greg wright, reschedule!!!! - rippedoffchevy

The dealership was friendly. I felt they didn't take my price range seriously enough. The salesmen here are the type that will show you 10 cars at 13,000 dollar car when you say your budgets 10k. After buying a car here, I had lots of engine trouble. The car had 30k miles and shouldve ran fine. It had a cracked regulator valve or something that they sold me with the car, after claiming it was perfect condition. After a whole year of trying to get this issue looked at by their mechanics, Chevrolet sends me a letter saying that Cruze's in my generation are being recalled for the same issue as described above. They said if I returned to the dealership it would be fixed for free. The associate Greg Wright treated me so poorly. He wasn't knowledgeable on the situation. He was angry and condescending. He put his hands in my face, was yelling at me. He told me he'd fix it for 600 and that he's not doing it "for free,""despite the Chevy recall. After speaking with customer service with Chevrolet, the situation was sorted out without trouble. The problem here isn't with Chevrolet, it's with this dealership. Their goal is seemingly to push as many shoddy cars marked high as possible into Dublin without regard for their customer's safety or budget. They did not adhere to the process laid out by Chevrolet to fix the car. Greg Wright was storming around, throwing things, put his hands in my face, and tried to physically intimidate me for trying to do what the letter told me to do. I took my car then to Tansky Toyota with the letter. This dealership does NOT deal with chevrolets, yet they still looked at my issue for free and diagnosed it as what the problem in the letter was. My family (3 cars already bought from Dan Tobin, unfortunately) will be going to Tansky the next time we need a vehicle, simply for the fact they treated me like a human unlike Mr. Greg Wright who seems to have free reign to act however he pleases in Dan Tobin's shop.

Great dealership, great car and exceptional sales person - Gerald and Dianne

From the minute we met the salesman Jack Flohr he was very polite and helped us in many ways to find the vehicle that would satisfy our needs and desires in a new car. He never got pushy like some salesman do. With the managers help they found us the vehicle we needed at a very reasonable price. This is the second new vehicle we have purchased from Dave Arbogast Buick GMC and we would recommend them very highly.