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The customer service was awesome and they did what they... - tberry139
The customer service was awesome and they did what they could to get me into a vehicle. Everyone was extremely friendly and helpful. Will definitely recommend friends and family to by vehicles from here.
Top Reviewed Specialists At This Dealership
This is the third car we have bought from them and the... - Melissa Constancio
This is the third car we have bought from them and the experience is awesome total level! They are amazing. Everyone is so edger to make the experience the best ever.
Excellent Customer Service Dept. However, in the waiting... - Ladyped6
Excellent Customer Service Dept. However, in the waiting sales area. No one ever acknowledged my presence. Not even a hello. I was there for 2 + hours. Not one person said could I help you with anything.
It felt like teamwork when it came down to getting our... - MAURILIOG
It felt like teamwork when it came down to getting our new vehicle compared to other experiences where it was a complete back and forth ordeal. That was a huge Plus.
When I walked in the door of the dealership, I expected... - Lynn1234
When I walked in the door of the dealership, I expected what I have always gotten at most dealerships - mediocre service and insincere sales people. I was greeted by Timmy Wiles. I knew immediately this experience would be different. Timmy found my car for me due to his listening to what I really wanted. Immediately, he walked me through the application process and I walked out with a car in very little time and without an ounce of frustration! Unheard of!
I bought my car a week ago and already I have referred several friends to Timmy. He is a consummate professional giving only his best at all times. The saying I think of when I reflect on my experience is "There's not alot of traffic on the extra mile". That says it all - Thanks, Timmy!
Senior Sales Professional
Love the people at this location, always fast service... - AUTUMN_FULFORD
Love the people at this location, always fast service here. My only complaint is the waiting room is a little cold
General Sales Manager
Alison Ingles made my experince nice. I highly recommend... - charise.spedale
Alison Ingles made my experince nice. I highly recommend her and the dealership. She doesn't just sit around, she is highly responsive. I found her refreshing to work with.
Refused to do any business with me because I wasn’t... - TC
Refused to do any business with me because I wasn’t local. Tried calling several times but they constantly hung up on me. I do NOT recommend this dealership.
Blake was great. He worked with son which saved me lots... - lolly2go
Blake was great. He worked with son which saved me lots of trips. Wonderful!
Top notch service from Jr Calvillo at Patterson. He went... - JoshT
Top notch service from Jr Calvillo at Patterson. He went over and beyond to make the sale simple and quick as can be. He did a great job and got me exactly the truck I wanted. The finance department was also excellent. Overall a great experience and I highly recommend you talk to Jr about any purchase you are looking to make. Thanks Jr!
We bought our third new Hyundai from Bobby Nunn at... - Patti
We bought our third new Hyundai from Bobby Nunn at Patterson Dealership. Bobby is a great sales consultant. He made the whole experience very pleasant and I would recommend Bobby Nunn to anyone that is wanting to purchase a new car. He took time to show us everything about the vehicle and let us know we can call him for any questions that might come up. Everyone at Patterson Dealership was very polite and helpful. Patterson Dealership is a great company and we will be contacting Bobby Nunn when we purchase our next new Hyundai.
Great, quality vehicles with wonderful warranties. No... - mbbeckcom
Great, quality vehicles with wonderful warranties. No pressure sales. Great service. My 3rd Hyundai buy. Very pleased with my experience and purchase. Highly recommend visiting.
I financed my first new car with Demontrond. I have... - brianafigueroa56
I financed my first new car with Demontrond. I have warranty forever! Mark Booth made my experience smooth and easy. I’m in love with my purchase.
I have bought 2 used vehicles from them in last 6 years... - 2016hondaodyssey
I have bought 2 used vehicles from them in last 6 years and both times, it has been an awesome experience. Recently Edida Garcia attended us and she is such a wonderful sales person to deal with. No pushing for buying extras and understood our demands and found the right car for us. Again.
Great service and fast friendly. Definitely recommend... - svela_5
Great service and fast friendly. Definitely recommend getting a car here
Friendly service and quality work! Called for an oil... - Nelda
Friendly service and quality work! Called for an oil change on my vehicle and was told I could take it that same day! No appointment was necessary, which was awesome!They keep it simple, with great prices!
Great customer service! Information and overall process... - Noel
Great customer service! Information and overall process was quick, easy, and to the point. Darryl answered all my questions and was quick to follow up with any questions I had.
I have always believed in doing lots of research on any... - Phyllis F.
I have always believed in doing lots of research on any major purchases that I make. I follow up on different avenues in order to acquire my data. After several weeks of analyzing different vehicles and comparing them I finally decided to get a 2021 Hyundai Palisade / Calligraphy. The quality, style, and performance of this type of vehicle is absolutely remarkable. I hit the bullseye in finding a quality vehicle that checked off on all of my wants and needs in a vehicle. However, my journey didn’t stop there because I was truly blessed in finding an “Outstanding Dealership and Absolutely Fantastic & Knowledgeable Salesperson”. Baytown Hyundai Dealership combined with their Salesperson Kimberly Woodburn took my ENTIRE SALES EXPERIENCE…… to the next level of superb customer satisfaction. Hands down …… Kim’s professionalism, my vehicle selection, the entire friendly Baytown Hyundai Staff and Ray Funk in the Finance Department made my ENTIRE experience (Absolutely Outstanding). Out of all of the vehicles that I have purchased in my lifetime by far this dealership ranks #1 in Quality Customer Service, Knowledge, and Customer Satisfaction. Kimberly Woodburn, Ray Funk, both Managers that took the time to converse with me, and the rest of the helpful staff …… THANK YOU FOR YOUR EXCELLENT SERVICE and the experience that I shall always remember.
Phyllis Fletcher (7-10-21)
I continue to have really good experiences with Huffines... - JDMcPeople
I continue to have really good experiences with Huffines Hyundai personnel. I have made several purchases and I feel that they have been fair and helpful in selecting and finance my vehicles.
Fuel injector went out 3 weeks ago. They ordered... - clintjharris
Fuel injector went out 3 weeks ago. They ordered backordered part but failed to check nearby stores for part. Service was terrible. no communication. Failure
I cant say enough great things about Texoma Hyundai. Had... - cko
I cant say enough great things about Texoma Hyundai. Had just what I wanted. SO HAPPY I had been to other Hyundai dealer but they played games. So found Texoma Hyundai and so glad I did. I know what I wanted in my car and they had it. I have told 2 people what are car shopping to go and talk with them. Awesome people to work with so very happy with the car and staff. Thank You all very much love my Palisade.
Excellent service for my Genesis recall after having a... - Chris Kenney
Excellent service for my Genesis recall after having a bad experience at another hyundai dealership. Rick the service manager was professional, responsive & met his commitment of getting me taken care of in an hour.
I will start and say that I am not a fan of the car... - geoffycat
I will start and say that I am not a fan of the car buying process. I have had even worse experiences purchasing used vehicles.
That being said, my wife and I had a seamless, relatively quick and painless experience buying an used vehicle at Hiley Hyundai of Fort Worth. We drove from the opposite side of the metroplex for one specific vehicle--admittedly, there was a bit of confusion trying to determine whether the vehicle was available before we drove out, but it was confirmed over the phone. After arriving, we never felt pressured to purchase the vehicle, we were able to take as much time as we needed during the test drive, and we were constantly offered refreshments by Rusty and Chris.
During the financing portion, I have never been as transparent when buying a vehicle as I was at Hiley. The vehicle was competitively priced, especially in this current market. On top of this, Brady was able to secure a really great rate for a new vehicle, let alone an used one. I understand there are many factors to securing rates, but we had a really great experience with Brady.
We did not have a trade-in, but I feel as though we were still leaving the dealership hours earlier than every other purchase.
As we were leaving the dealership, it was determined that the 2nd set of keys was definitively missing. When we had gotten home, Chris texted me to let me know he was going to try and locate the previous owner for the keys. I really and truly did not believe I would ever see the keys. This past Friday, Rusty phoned to let me know the previous owner had just dropped off the keys and that he would be putting the keys in the mail that day and I received them this morning. They were true to their word––and the overall experience has earned my respect for the Hiley Auto Group.
Also, this is a side note, but we and loved ones have immunodeficiency disorders and we did not feel alienated for wearing masks during the entire process.
They did a great job for me and were very kind. I will... - email@example.com
They did a great job for me and were very kind. I will let others know about you.
About 3 months ago, I had a really bad experience at 610... - skipperlee6
About 3 months ago, I had a really bad experience at 610 loop hyundai. The manager reached out to me swore to make it right. I can say, this dealership went above and beyond to make sure that previous experience was glitch in my experience. Thank you Jesse, you restored my faith in Hyundai/Genesis products.
Jamal Berry was very professional and helpful in... - Kerry N
Jamal Berry was very professional and helpful in assisting me and my daughter find the perfect low mileage pre-owned Hyundai Santa Fe.
And we were able to purchase the vehicle without all the messy negotiations and stuff I have endured at other dealerships over the years.
From an initial phone conversation, to the dealership visit, test drives, through negotiations, to financing, everyone was very helpful.
With all the pre-owned inventory shortage (which I realize exist) excuses at other dealerships, Bob Stallings has somehow accumulated a good inventory and selection of 2020 Santa Fe models to choose from.
I would highly recommend anyone in the DFW area looking for a low mileage preowned Hyundai to speak with the folks at Bob Stallings before making a purchase.
Would highly recommend to anyone looking to purchase a... - Ana Silva
Would highly recommend to anyone looking to purchase a vehicle! Great customer service and super nice guy. The price was just right for me and my new car!
I had to call more than 10 times to have contact to parts... - Alex
I had to call more than 10 times to have contact to parts department. Every time that I want check on the parts that I ordered I had to tried days to have them in the pone. Horrible customer service
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