Outstanding service and true professionalism! - Lyne.routhier
Outstanding service and true professionalism!
We were traveling in our Class B RV and had been driving with an ABS/ESC warning light since leaving Boise, which was possibly due to work done in Boise.. We decided to visit the service department at Heritage Dodge because our Volta electrical system was also acting up, and we were hoping having the chassis inspected might resolve the Volta issue as well.
The service team was absolutely incredible, and we want to give special recognition to Rheannon Tanner, Service Advisor, who provided exceptional care. Rheannon was attentive, knowledgeable, and went above and beyond for us. She thoroughly investigated the cause, took detailed photos proving the link to previous work done in Idaho, and contacted that shop directly to share the photos and coordinate payment for the invoice so we wouldn't be out of pocket. Rheannon turned a stressful situation into a seamless experience. Highly recommended!
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