Awesome customer service. - JeepWU4me
My salesperson bent over backward to find just the right vehicle. I had very specific criteria as to what I was looking for and the dealership found it for me, had it delivered to Sandy, and now I'm enjoying my fabulous new 2019 Jeep Cherokee Trailhawk Elite!
Top Reviewed Specialists At This Dealership
Internet Sales & Leasing business development
Great experience - Draco171
Very happy with the price and the quality of service. We weren’t pressured to buy. Got a great deal with manageable payments. Cory and Larry were very helpful. Couldn’t be happier.
Internet Sales/ Fleet Lease Manager
New Jeeeeeep! - Jaramillos2017
Jeff and Justin went above and beyond to help us trade in our 2016 Renegade for a 2019 Cherokee and even lowerd our payments!!! You guys are absolutely amazing!
Easy and fast - The Mabbutt’s
We love buying from Autofarm of Price, because they make it so easy and fast. They have great prices and give good prices on trade ins. The sales team is is also great, not pushy and make it an easy process! We will but from them forever:)
Marcos Pereyra helped me find exactly what I was looking for - Audrey Wheeler
Marcos showed me many jeeps, I knew I wanted a jeep, but none of them caught my eye. I explained to Marcos how much I miss having all the cargo space and all the power in my '97 Cherokee years ago. He told me he had just the thing! we went to the shop, and he showed me a 2010 Grand Cherokee V8! It hadn't even made it to the lot yet! It was love at 1st sight! Also in my price range! Thank you for listening Marcos! It was a pleasure to work with you!
Out of town Travelers. Stuck! Fit us in and got us going! - flyguy
My wife and I are from Seattle and were headed home. Alternator failed in our 2005 dodge Sprinter camper 35 miles west of Tremonton. Being a diesel with a large battery we made back to the dealer on a hot day with two dogs but barely. Not only did they look at it right away on a Friday after noon but they had the alternator installed and we were on our way in about 2.5 hours. AMAZING! and they were so nice and accommodating. We could of been stranded for the weekend! Thank You Heritage Motor Company!!!!!
We enjoyed the experience of buying our new Jeep Renegade - sandrascle
Stephen Wade Chrysler Jeep Dodge Ram was very helpful in our new purchase. The final cost ended up being less than anticipated resulting in a lower payment.
Great time!! - Queensters
This was the best time I've ever had buying a car! Brent was such a fun, helpful, and super friendly Sales Associate, and Ryan is definitely the funniest and most easy-going Finance Manager ever! I can honestly say that I thoroughly enjoyed myself, and I wasn't there all day! They had me in and out quickly, and they were just so friendly and fun. (Nate's pretty awesome, too!)
Great Service - Thank you Pedram - BryanandLaura
We Truly love our Ram Truck- Pedram Aram helped us out. He was not pushy and didn't play the back and forth game from the Manager to us with dealing with price offers. He was quick and friendly and professional. Thank you Pedram !!!
Friendly, smooth, fast service - Tpat
TJ sets a high bar for his sales staff to follow with his integrity, friendliness, and service. This is BY FAR the smoothest car buying experience I have ever had! Highly recommend heritage to anyone.
Great service! - Draneys
Zack offered to move up my service appointment by more than a week to accommodate us before leaving town. It was my first time at Larry H Miller and I will definitely be a returning customer
Basic. - Katie
Perhaps I've just been spoiled by other dealership locations, but... when I get my oil changed there is no car wash or vacuum and very little interaction with the worker. I'm not provided with a report or updates on anything.
Great experience! - TkJeepdriver
Gabriel Freire was extremely knowledgeable about the Jeep we were looking at as well as other vehicles to compare. He sought to help us get what we needed in all areas of upgrades and prices. He and Randy made every effort to accommodate us..Brad in finance was also very personable and helpful to make our transaction smooth and cost effective. Over all a great experience with the team here!
Service Is Awful - TamiS
We had work done, on our airbags, on our Durango. It was a recall. We were told that our service would take no more than 3 hours. We called them, after 4 hours, and they told us one more hour. We had to wait for 2 more hours. When we got in our vehicle - the airbag light was on. It wasn't on before we went in. We went back in. We had to wait for another 20 minutes, because they didn't hook it up right. Go somewhere else to get work done on your vehicle. Apparently, your time doesn't matter to them.
Sales girl was great! Manager was NOT! - lingling
I came in to see what options I had with buying or leasing a new car, I don't really need a new one but wanted to see what I could do. I was told my buying options and my LEASING options that JJ gave me along with a money down amount and monthly payment. So I went home chatted with my husband and decided to go back (drive 20 min) and take advantage of that leasing option. I get there and JJ comes and sits down in front of me and tells me he never gave me the lease option, I said yes you did along with numbers and he said "no, I probably said lets try a lease option", if you wanted to "Try" for a lease option and you don't do the financing then how could/would you give me numbers???? (note: he did walk to his finance guy and come back with these, which now Im thinking was a lie. he probably just walked around the building or something).. I was very disappointed, he acted like it was my fault and I was mistaken, when he lied just to get me back there and try and push a purchase on me (which I don't want to do after seeing numbers), needless to say I left very upset and no new car.. HOWEVER, Alexa was AWESOME!!!!! the coolest, down to earth and NOT pushy sales girl ever, HIGHLY recommend her to anyone. Its hard to give an accurate rating as a dealership, because Alexa was Awesome but I will never work with JJ again
pushy salesman - gottecat
wanted to buy a used car. when I got to the paperwork it was 7k over book. Salesman was so so pushy. No explanation on contract just tried to get me to sign as quick as possible. I should have been more observant but my lil kids were done being there. they took tgat to their advantage.
Didn't even look at my vehicle! - RAM owner
Worst service department ever! Made an appointment with very clear expectations. Located in Morgan, but you have to go to Ogden for the rental! The Ogden dealer has rentals in Ogden. They don't tell you that until you are there. They didn't even move my truck into the building. It sat all day and nothing was done. They didn't bother to contact me and would not return my calls to find out what was going on. A Kia Soul was the replacement for a RAM 1 ton Mega cab !! Nothing but excuses and "we are sorry" . The General Manager was too busy to talk to me and never bothered to contact me for a solution. Brett had no solutions, just " I'm sorry". Now I am banned from the dealership for calling out the failure to communicate and exposing the poor customer service. Spencer Young should be ashamed to have his name on the dealership. Terrible dealership service department... OR" lack of service department"
Most Amazing Service Ever - jholcomb95
Thank you Randy for doing a great job with my 2014 Ram 3500. I was broke down going to Wyoming and they expedited my part to help me out. Thank you!
The owners of Karl Malone Chrysler Plymouth are predatory - Arealperson
It’s not a B minus stars by 100
The staff at this dealership or involved and predatory lending. They are Predatory and how they sell the words to use on people. These phrases that make people feel bad like they have to only wear is for the dealer to let them help them. I have a friend that is put into a 28.99% interest rate. She was told that after about seven months should be able to refinance and they would help her refinance. At seven months we went in they would not do a refinance he said they don’t do that. They denied our possibility. They won’t even help getting to a credit union normally they’re high-end 18%. At the start of the original loan.
The vehicle is overpriced. They play the little lady drove this car. The problem is in 12 The car was not driven enough. Also no credit union or anyone else for refinance the car now that we’re trying to get a better interest-rate. They knew that and they wouldn’t be upfront with and be honest.
Also they charged her for the service work on the car such as an oil change and fluid top off and checking things. That which should have been included in the preparation of the vehicle. Of the vehicle for sale.
When we went into talk to them about refinance they totally lied to us. Denying everything they had said previously.
Because the age of the car no one refinance it even the original finance company that’s charging 28.9% interest.
Also the finance company they chose doesn’t report credit to the credit bureau‘s to be able prove someone’s credit.
This franchise of CARMELL loan is a predatory dealer ripping people off who are innocent and don’t have the Automotive buying savvy to get a good deal.
They fixed 1 thing and broke another & denied responsibility - R.K. Dissatisfied Customer
I took my Chrysler in for a tire sensor which was sent to another garage to be replaced- what? If I had known it needed to go somewhere else, I would have liked to have known, I could've gone there directly.. Then, I got my car back with a broken reverse camera. They said they didn't break it. Well maybe the other garage broke it! It was working perfectly when I dropped it off and spontaneously it just broke? They seemed unaffected and basically told me it was my problem and they could give me a quote for a replacement.
Not just NO WAY! but, h#=%* No!
Larry H. Miller Chrysler Jeep Dodge Ram Sandy