"A Not In Your Face Sale" - Kp01
Brad was very considerate, and not once was he pushy. He gave me real pros and cons on the vehicles I looked at, and was very gracious about making sure I knew if I had any further questions after the sale, to please call him, or come to the dealership so he could help me out personally.
There's a lot to take in on buying a new vehicle, and I know I will be taking him up on his offer to help me out. Thanks Brad!
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GREAT deal - TrayLynn
I have purchased multiple vehicles from this dealership. They have wonderful deals and it was a great experience. Very knowledgeable and friendly employees. Will continue to come back.
Easy and fast - The Mabbutt’s
We love buying from Autofarm of Price, because they make it so easy and fast. They have great prices and give good prices on trade ins. The sales team is is also great, not pushy and make it an easy process! We will but from them forever:)
Marcos Pereyra helped me find exactly what I was looking for - Audrey Wheeler
Marcos showed me many jeeps, I knew I wanted a jeep, but none of them caught my eye. I explained to Marcos how much I miss having all the cargo space and all the power in my '97 Cherokee years ago. He told me he had just the thing! we went to the shop, and he showed me a 2010 Grand Cherokee V8! It hadn't even made it to the lot yet! It was love at 1st sight! Also in my price range! Thank you for listening Marcos! It was a pleasure to work with you!
Out of town Travelers. Stuck! Fit us in and got us going! - flyguy
My wife and I are from Seattle and were headed home. Alternator failed in our 2005 dodge Sprinter camper 35 miles west of Tremonton. Being a diesel with a large battery we made back to the dealer on a hot day with two dogs but barely. Not only did they look at it right away on a Friday after noon but they had the alternator installed and we were on our way in about 2.5 hours. AMAZING! and they were so nice and accommodating. We could of been stranded for the weekend! Thank You Heritage Motor Company!!!!!
Easy working with this dealer - Jeep
There was no pressure. Donnie Perry was easy to work with and was very helpful. The process was very easy. I would recommend this dealer
Love this place! - JHinkle500
Just purchased my 5th vehicle from this team. I’ll always come back! They have always been honest, fun, and fast. I especially appreciate the fact that it’s always been the same people working there, definitely my go to guys! Thank you
Great Service - Thank you Pedram - BryanandLaura
We Truly love our Ram Truck- Pedram Aram helped us out. He was not pushy and didn't play the back and forth game from the Manager to us with dealing with price offers. He was quick and friendly and professional. Thank you Pedram !!!
Friendly, smooth, fast service - Tpat
TJ sets a high bar for his sales staff to follow with his integrity, friendliness, and service. This is BY FAR the smoothest car buying experience I have ever had! Highly recommend heritage to anyone.
Excellent - Nickie
Zack in the service center has been so helpful and informative. The easiest person I’ve had to work with in one of these situations by far! I really Like that they offer a free shuttle to get you back home so you can continue to be productive with your day/time and not have to sit there waiting.
Very irresponsible with documents and dishonest - SWood
Thought we had purchased a vehicle from them and 30 days later after calling they stated that the finance manager was no longer there and they thought he had finished the paperwork. So they sent new documents to sign and received them after two sets of documents we sent to two different addresses other than my own. 60 days later after calling due to the fact that we were trying to pay taxes and get plates we found out no documents were never sent again, after calling this dealership they had filed our documents upstairs never finished completing finance so they wanted us to start the process all over again. At this point they have sold my trade-in. Not one time in the 60 days did the one time call, email or mail me a letter stating they could not get finance.
Basic. - Katie
Perhaps I've just been spoiled by other dealership locations, but... when I get my oil changed there is no car wash or vacuum and very little interaction with the worker. I'm not provided with a report or updates on anything.
Service - Stevens, M
The service was done so fast and efficient. The employees were friendly and knew their job. They were very helpful and answered all my questions professionally.
Poor Service - Ram owner
Took over a month to determine that a repair fell within the manufacturer’s warranty. Lost emails, had to send additional pics and information, etc. Then there was difficulty to schedule the appointment to get the repair done. Had to finally call the manager of the dealership. After the manager promised to take care of all the roadblocks and get the issue resolved, He agreed that their affiliate body shop should have better hours (close at 5:00 weekdays and closed Saturday). He never called back or returned my call. So disappointed with this dealership. My hope is the manager calls back with a solution.
Sales girl was great! Manager was NOT! - lingling
I came in to see what options I had with buying or leasing a new car, I don't really need a new one but wanted to see what I could do. I was told my buying options and my LEASING options that JJ gave me along with a money down amount and monthly payment. So I went home chatted with my husband and decided to go back (drive 20 min) and take advantage of that leasing option. I get there and JJ comes and sits down in front of me and tells me he never gave me the lease option, I said yes you did along with numbers and he said "no, I probably said lets try a lease option", if you wanted to "Try" for a lease option and you don't do the financing then how could/would you give me numbers???? (note: he did walk to his finance guy and come back with these, which now Im thinking was a lie. he probably just walked around the building or something).. I was very disappointed, he acted like it was my fault and I was mistaken, when he lied just to get me back there and try and push a purchase on me (which I don't want to do after seeing numbers), needless to say I left very upset and no new car.. HOWEVER, Alexa was AWESOME!!!!! the coolest, down to earth and NOT pushy sales girl ever, HIGHLY recommend her to anyone. Its hard to give an accurate rating as a dealership, because Alexa was Awesome but I will never work with JJ again
pushy salesman - gottecat
wanted to buy a used car. when I got to the paperwork it was 7k over book. Salesman was so so pushy. No explanation on contract just tried to get me to sign as quick as possible. I should have been more observant but my lil kids were done being there. they took tgat to their advantage.
Didn't even look at my vehicle! - RAM owner
Worst service department ever! Made an appointment with very clear expectations. Located in Morgan, but you have to go to Ogden for the rental! The Ogden dealer has rentals in Ogden. They don't tell you that until you are there. They didn't even move my truck into the building. It sat all day and nothing was done. They didn't bother to contact me and would not return my calls to find out what was going on. A Kia Soul was the replacement for a RAM 1 ton Mega cab !! Nothing but excuses and "we are sorry" . The General Manager was too busy to talk to me and never bothered to contact me for a solution. Brett had no solutions, just " I'm sorry". Now I am banned from the dealership for calling out the failure to communicate and exposing the poor customer service. Spencer Young should be ashamed to have his name on the dealership. Terrible dealership service department... OR" lack of service department"
Best dealership I’ve ever been to. - 727200
Outstanding dealership. Professional hard working staff all around. Gave me a great deal and went above and beyond to get me the exact vehicle I wanted. No pressure or games. Honest and straightforward. My primary salesman Mike Horrocks was very helpful and informative, as were his associates. Will definitely be a repeat customer.
Love my brand new Grand Cherokee Trailhawk diesel.
Dont trust them! - rippedoff4280
I bought a 2012 Dodge Charger from Tim Perry last fall. New, never sold holdover vehicle. He assured me it had full factory warranty since I was the first owner. Convinced, I took vacation days and drove down from central ND; I traded my vehicle in and drove it home. It sat in the garage over the winter and both rear shocks leaked out. Brought into my local dodge dealership, NO WARRANTY. Called Tim. Got the run around for two weeks and then he stopped taking my calls. Spoke with the sales manager who continuously tried talking over me and basically called me a liar. Have yet to get a call back. Guess I'll know better next time. I've been in law enforcement for over 10 years and have yet to meet a more dishonest group.
I posted this months ago on yelp and now am reposting it because it was taken down for some reason?
They fixed 1 thing and broke another & denied responsibility - R.K. Dissatisfied Customer
I took my Chrysler in for a tire sensor which was sent to another garage to be replaced- what? If I had known it needed to go somewhere else, I would have liked to have known, I could've gone there directly.. Then, I got my car back with a broken reverse camera. They said they didn't break it. Well maybe the other garage broke it! It was working perfectly when I dropped it off and spontaneously it just broke? They seemed unaffected and basically told me it was my problem and they could give me a quote for a replacement.
Not just NO WAY! but, h#=%* No!
Larry H. Miller Chrysler Jeep Dodge Ram Sandy