Awesome experience! - Brandon
This was one of the best experiences we have had buying a car. The staff are friendly and efficient. Made an appointment and everything was ready when we got there. This dealership is honest and kind. I would buy from them again.
Top Reviewed Specialists At This Dealership
Internet Sales & Leasing
Service - davidga
Went in to have check engine light diagnosed. Made appointment and they were on time and finished in one day as promised. Good communication and worked with us on service cost.
Internet Sales/ Fleet Lease Manager
Awesome people, honest prices. - Desros
It was an awesome car buying experience. Bret and Les were so good to help me find good discounts and explained the whole process to me.
Pleasant experience - Roosevelt
I did some research online to find the vehicle I wanted. They had two that I was interested in. We called them before we drove to the dealership as it is a bit of a drive. They answered our questions. We were able to purchase the vehicle we wanted there at a better price than we found anywhere else. They did not try to push any other vehicles on us and gave us a good trade in on our other vehicle. Very helpful and pleasant all the way around.
Great experience started online-ended up a great dealership! - Kreigr
I took a chance to purchase a used truck site unseen (in person). I found the listing on KSL Cars. They had about 3 dozen pictures of the vehicle that made me feel like I was almost there looking at it in person. Stephen Cox worked with me and assured me that the vehicle would meet my expectation and there were no hidden surprises to expect when I would travel 4 hours to the dealership to make the purchase. It was a great buying experience all around. Thanks Stephen and Heritage!!
Always great. - Gayle
I have always had great service and excellent help from all the personnel at Steven Wade. I'll continue to use your service and recommend the dealership to others
Great service department - Sonrisa Harris
The service department at Performance Chevy store is excellent to work with. Mont and Charlie are friendly, easy to talk to, and explain things so I can understand. They always work with my busy schedule & do an amazing job even when they are really busy. Jeff is always happily available to shuttle me home. I have questioned the management of this dealership & not had the best experience there, but it is definitely the friendly employees that keep me coming back.
AWESOME - Evelynn Osuna
I bought a new jeep grand Cherokee. Jorgie was AWESOME he made my experience very enjoyable, he knew a lot about the vehicle and took the time to show me how it operates. The entire crew was very friendly and did everything in their power to make sure I was taken care of. I highly recommend this dealership.
Dont tell you about non transferable - Chrysler products
I am the Fleet Manager of our trucks, I bought there Oil change card, 4 for so much money. We decided to sell our vehicle. When I went and asked if I can transfer it to the person that buys it or can I get a refund Andrea said no.. If I would have been told that up front I would have never bought that service. That is over 300.00 bucks down the tube. What is really sad is the Answer I got. "that is chryslers rule" Why would you sell that then , if the customer is not put first.. I am done with this dealership and I do not reccomend Chrysler products or what ever they go by now.
Recall upgrade - Spud
The dealership was nice, great layout and a very warm welcoming staff. I especially enjoyed the free popcorn. The bathrooms were clean and they had a nice selection in the vending machines. Overall a great experience!
Great purchase experience. - ProvoMB52
Recently bought a new 2017 Ram 3500 4x4 Mega Cab Dually. From initial contact via internet chat with the sales staff, to the test drive, and then the purchase experience, things could not have gone better. Got the truck I wanted, for a fair price, and didn't feel like I was pressured at any point during the process.
Great experience - toby levitt
I had a great experience buying a new Jeep at Salt lake Valley. Bryson and the whole team did a great job. Will definitely go back to them again.
Years of good service with sales manager Joey Di Regolo - RICHARD O PLOTHOW
I have purchased 4 vehicles from Doug Smith Jeep Chrysler over the past 11 years. A wrangler and 3 Chrysler 300's. Mr. Di Regolo (now sales manager) was the salesman in the 3 Chrysler purchases. I found him to be knowledgeable, helpful, low pressure, forthright about the vehicles and what he could and could not promise in the way of pricing the vehicles. He has been very helpful and friendly with any concerns I have had after the sale. I would recommend him and any sales people he has trained for your consideration and to aid you in purchasing a vehicle.
WORST SERVICE I HAVE EVER RECEIVED FROM ANY COMPANY!! - MsPosh
This is by far the very worst company I have ever had to deal with. And the nightmare is still far from over. We worked with a sales rep named Jeremy who was not very helpful or friendly to begin with. I tried to tell my husband to buy his car someplace else & he didnt listen & now we have had 2 months of xxxx & cant get anyone at this dealership to take accountability or to help us correctly. They have pulled our credit reports 3 times in the last 2 months, which drops our scores every time they pull it. With no explanation as to why they pulled it that many times. Sales rep asks for documents, I emailed them to him 6 times (have emailed proof). I ask him to call me or email me back once he has everything to confirm we are done & everything is ok. He dont call or email or respond. Then a week later ill get another email asking for same documents or other documents & this has been the consistent for several weeks. I even yelled at him the last time, stating that he needs to be more thorough & follow through & tell me everything we need so I dont have to keep taking time out of my workday to send more documents. Still he keeps doing the same thing. Refuses to call me, but will text my husband non stop who is an over the road truck driver & can not respond to texts while he is working. Apparently Justin is the manager over Jeremy, I have left a couple messages to him to voice our concerns & frustrations & he wont ever take my call or return my call. The sales rep is very petty & made little snide comments to me the last time I spoke to him, then later called & apologized, but how unprofessional is that?? And why should I have to deal with that when they are making money off of us?? I finally called today & explained the situation & asked for someone who could really help us this time. I get another immature fool from finance named Leo who is so offended that I am frustrated, he hangs up on me before even listening to what was happening. I would recommend you purchase a vehicle anywhere but here. I have never been treated so poorly when trying to purchase a car in my whole life & Ive bought a lot of cars. I have also filed a complaint with the Better Business Bureau & after today I will be filing one with the Attorney Generals office as well.
Horrible Internet Sales - buyer123
I had to chase them down for 8 hours to try to get them to sell me a vehicle. Once I finally got Scott (manager) and Ramon (salesperson) to finally acknowledge me and appraise my trade 8 hours later, then they tried to appraise my trade with new tires, no body/glass damage and still under factory warranty for $4,000 less than auction average, $5,000 less than NADA and $6,000 less than KBB because they had their truck that I wanted to buy priced aggressively...they feel that I should take less for mine than it is worth to compensate for how they had their truck priced. I tried to work with them and supposedly, they had no one in the store that could appraise my trade all of the sudden for the last 2 hours they were open...what a lie. If they don't want to sell a truck, then they shouldn't advertise the truck for sale. I was willing to wrap the deal up today. Wait, it just got better....I just got an email from Ramon with a complete lie and fabricated data trying to support the ridiculous trade number...blatant lie. My experience has been rude and full of lies......why would they try to lie, don't they know what customers have access to pretty much anything they have access to on the Internet today. Do your homework and don't trust their word without researching it yourself...Ramon will blatantly lie to you!!
Zero stars for horrible experience - Rwinters58
Never have ever experienced such a crappy car buying experience. Still waiting 12 days later for trade in to be paid off and getting no reasonable answer from the dealership. Will never recommend young dodge Jeep in Morgan to anyone. The salesman was a nice person though that is the only good thing I can say. If I could tear up the contract and take back my car I would in a heart beat.
pushy salesman - gottecat
wanted to buy a used car. when I got to the paperwork it was 7k over book. Salesman was so so pushy. No explanation on contract just tried to get me to sign as quick as possible. I should have been more observant but my lil kids were done being there. they took tgat to their advantage.
Don’t take your car here for maintenance! - Healy7717
This place is a joke. If you own a Dodge, Jeep, or Chysler, don’t bring it here to the service department. Once I brought my car to them and they gave me a quote to fix it and by the time everything was said and done, I was charge $200 more than the quote! And I never received a phone call about the price change before I got there to pick it up! I understand things end up being different once you’re in there, but $200 is a big difference!
I also had them replace my radio that was under a recall, well now (2 months later) it has an anti theft code and I CANNOT use my radio, phone, or navigation and they want me to bring my car to the dealership (100 miles away) so they can pull the radio out to get the code, and I will STILL be charged for them to do it. Why the xxxx they don’t have the information from the new radio that THEY put in, I have no idea but I know I’m mad. And I’m frustrated. And I’ll be damned if I ever visit this place again.
You know, Stephen Wade auto. Sometimes maybe you should care more about your customers than how much money you’re making. Because eventually, you won’t have anymore customers if you don’t treat them right.
The owners of Karl Malone Chrysler Plymouth are predatory - Arealperson
It’s not a B minus stars by 100
The staff at this dealership or involved and predatory lending. They are Predatory and how they sell the words to use on people. These phrases that make people feel bad like they have to only wear is for the dealer to let them help them. I have a friend that is put into a 28.99% interest rate. She was told that after about seven months should be able to refinance and they would help her refinance. At seven months we went in they would not do a refinance he said they don’t do that. They denied our possibility. They won’t even help getting to a credit union normally they’re high-end 18%. At the start of the original loan.
The vehicle is overpriced. They play the little lady drove this car. The problem is in 12 The car was not driven enough. Also no credit union or anyone else for refinance the car now that we’re trying to get a better interest-rate. They knew that and they wouldn’t be upfront with and be honest.
Also they charged her for the service work on the car such as an oil change and fluid top off and checking things. That which should have been included in the preparation of the vehicle. Of the vehicle for sale.
When we went into talk to them about refinance they totally lied to us. Denying everything they had said previously.
Because the age of the car no one refinance it even the original finance company that’s charging 28.9% interest.
Also the finance company they chose doesn’t report credit to the credit bureau‘s to be able prove someone’s credit.
This franchise of CARMELL loan is a predatory dealer ripping people off who are innocent and don’t have the Automotive buying savvy to get a good deal.
Great service - RudiRichards
They treat you like family, nice friendly service, we'll be definitely be a returning customer. Their upfront about everything you need to know about the Vehicle.
Larry H. Miller Chrysler Jeep Dodge Ram Sandy
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