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Very professional and friendly. Helped with any questions... - Julia59
Very professional and friendly. Helped with any questions we had and had our paper work ready when we arrived. Offered to show us how the different things operated in the car and showed us.
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Merril in service was very helpful , in fact everybody in... - Kanebros
Merril in service was very helpful , in fact everybody in the service area was extremely nice and helpful.
Highly recommend Stephen Wade Jeep for repair work
Very happy with my experience at Heritage. Josh did a... - Thomas
Very happy with my experience at Heritage. Josh did a great job of diagnosing my needs and helping me get into a pre owned Dodge RAM. I'm very happy with my buying experience with Josh Bach and Heritage.
I stopped going to dealerships in the past because of the... - Marty
I stopped going to dealerships in the past because of the high pressure and the only thing they were interested in was my credit. At Heritage I took a chance and found it to be a great car buying experience. Their new facilities is awesome and the employees said they loved it!
My questions were answered promptly and with concern in my interest. Ms Clarissa Saddler was ever so friendly and helpful in the whole process. My neighbor just purchased a new car at Heritage and I asked them who helped them in the purchase and mentioned Clarissa. We both said she was the BEST!
Keep up the good work Heritage! Time to promote Ms Saddler!
He was a very nice guy to work with and he was able to... - almadulia
He was a very nice guy to work with and he was able to answer all of our questions we had. 👍👍👍
Muchas gracias Javier! Nice Job 👌
Good people friendly smart at what thay know of the... - Dpilling5893
Good people friendly smart at what thay know of the vehicles .take the time to teach you about your vehicle. From top to bottom. Answer all your questions I give them 5 stairs. 😃🤟
I had the greatest experience with the sales staff when... - SharonPati
I had the greatest experience with the sales staff when purchasing my Jeep Compass. They really took the time to understand what I was looking for and required in a new car. Once I purchased the new car they made sure that I was comfortable and knowledgeable about all the new options. I even received a call from the salesman the next day to see if I had any questions about the car and how I was enjoying it. I will recommend this dealer to all my friends and family.
WE LOVED OUR EXPERIENCE at SPANISH FORK DOUG SMITH. BRETT... - ROD
WE LOVED OUR EXPERIENCE at SPANISH FORK DOUG SMITH. BRETT HELPED US. NO PRESSURE AND FOLLOWED UP WELL. W ED GOT A FAIR PRICE ON A CAR THAT SEEMS PERFECT FOR US. 5 STARS FOR BRETT AND DEALERSHIP. WORTH OUR
3 HOUR DRIVE.
Very friendly and helpful and making sure everything goes... - johnsonjohn10000
Very friendly and helpful and making sure everything goes well on a deal. Would buy from a again in a heart beat,I give five stars
Definitely #1 Dealership - Florida
The Friendliest Dealership that I have ever been to, Ever. Really I felt like the most important person in there today. See you next visit.
A very positive experience. - amjen
Very impressed for the service I received from Heritage Motors. The employees were so kind and made me feel like I was welcome and that my business meant a lot to them. Grateful for the experience. LOVE my Ford Focus.
Tell the truth and care a little about your job. I... - Msw
Tell the truth and care a little about your job. I described my issues and they said they were fixed. Picked up my vehicle and the issues were not fixed. Waited over two hours for the repair to be completed when I was told it would take 30 minutes
They were extra helpful to check my extended warranty to... - Twells
They were extra helpful to check my extended warranty to make sure that it was covering the service work I needed, and it did. So extremely grateful for the time to look at that.
Tony's the man. He got my truck checked out super fast... - noahS
Tony's the man. He got my truck checked out super fast and pointed me in the right direction. I've had good experience with the guys at this location.
They talk a big game when they are trying to sell you a... - curboom
They talk a big game when they are trying to sell you a vehicle. Once they sucker you into buying from them, they drop you. Go to Ken Garff.
Disrespect for customers - Blacky
I thought they would be better to potential customers since they were far from Salt Lake but they sold a car I was interested in right underneath me and never gave me the opportunity to respond. Their response was "first come first serve." that's a xxxx of a way to run a business based on customer satisfaction. Believe me you can find much better in the valley who will take care of you and make you feel like you are someone they care about.
We purchased a 2017 Ram 1500 from here.I will never do... - Scott M.
We purchased a 2017 Ram 1500 from here.
I will never do business with them again.
The vehicle was said to have been well maintained and has a clean carfax. I like to trust people and when they say something it should be the truth.
The truck had an open safety recall which could have caused a fire and possibly injured my wife or I.
This to me is not an example of well maintained or a clean carfax.
I spoke to FCA and they scheduled an appointment with Doug Smith Chrysler to do the repairs. The vehicle was fixed with no out of cost to me however it was unavailable for 1 week while in the shop.
The seriousness of the recall meant we were told not to drive it.
I sent my salesman a text conveying my disappointment with the sale and the untrue statement made about the vehicles history.
I received a call from the GM of Karl Malone Dodge and he asked my opinion. I stated the facts. He was not concerned with anything other than saying "but we treated you good while at the dealership". Gary stated he makes the decision to repair or not.
Selling a used vehicle with this open safety recall is not illegal, however, it is in my opinion not the right thing to do.
We were not treated as valued customers. They only wanted to make that sale.
Because they chose not fix the problem and not tell me about it before the sale was complete, they are in my opinion dishonest.
I would never recommend this dealership to anyone.
Because the Karl Malone company decided not to do what was Right. I will no longer do business with any of it's locations.
Took my 2016 RAM 2500 pickup in for service today. First... - wespatterson4
Took my 2016 RAM 2500 pickup in for service today. First off they got me right in, send a video of the truck inspection, gave me a run down of what work was needed, and took care of it. Very impressed!
This was the best car experience Ever. We were in and out... - Lori Lopez
This was the best car experience Ever. We were in and out of there in no time. I bought a Jeep Cherokee 2021 and the sales person was Yvonne Pellum. She was very knowledgeable. Thank you for everything. You are indeed a great person and it was a fantastic experience. Thank you for your knowledge and dedication to service.
Great place. Mark was a wonderful salesmen. They got me... - Skylynnsmama13
Great place. Mark was a wonderful salesmen. They got me into a 2014 nissan pathfinder with 0 credit. Explained everything in detail. Amazing place!
pushy salesman - gottecat
wanted to buy a used car. when I got to the paperwork it was 7k over book. Salesman was so so pushy. No explanation on contract just tried to get me to sign as quick as possible. I should have been more observant but my lil kids were done being there. they took tgat to their advantage.
Larry H. Miller Chrysler Jeep Dodge Ram Sandy