Bought new ram. Great customer service. - Vccop
Matt John's did a great job with assisting me. He also helped my wife a few months back. Did great both times. I would recommend matt John's to anyone.
Ram owner for life - Neetah
Lou Gehrig was my salesman and I must say if you’re looking for a great guy to deal with, lou is your man. He was honest and answered all my questions. When it’s time for my next vehicle I will be heading back to Hall.
Top Reviewed Specialists At This Dealership
Great experience overall. - pmullinsvt
I generally do not enjoy the car buying experience. There is always some bit of buyers remorse or feeling like you overpaid for an option or something you find after the drive home. But Rich Condrey and Ray Yarborough at Whitten Brothers made my most recent purchase a different and positive experience. It’s started with a fair price for the right vehicle I was looking for. After the test drive, there wasn’t any pushy talk or cheesy “what can we do to get you in this car today”. Fair value and open discussion on options and costs. Rich even helped locate an item I had left in the trade in. I’d recommend Whitten Brothers and they way they do business.
General Sales Manager
Amazing - Jrhodes17
Overall the service I got was perfect and I had no problems whatsoever with the employees they were nice and answered any question I had
Professional Sales Rep.
Fantastic service with a careful ear to our needs! - John
Today my mom and I purchased a gorgeous 2018 Chrysler Pacifica van. The entire purchasing process was a smooth, orderly experience. From our first meeting with our man, James Loeven to our finalizing of paperwork with Peter Manikkam in the business office, it was a positive and educational journey. James Loeven is a very welcoming, earnest and caring sales rep. He listened to our needs, searched far and wide for our specific model, its features, its color and found it! How delightful and exciting it was to arrive at Hall's this morning, to behold our van in the exit doorway, ready to roll! Every auto purchase should be this good! Our thanks to your team for their greetings and service--Mr. Monaghan, Janina Clark, Mr. Manikkam but most of all, James Loeven.
Nice helpful staff - Cschiller
I had a great experience at Whitten Brothers. Ricardo was a wonderful. He wasn’t knowledgeable and helpful. Overall from
Beginning to end was a great experience.
It was great - SHANIYASLADE98
Customer service was great! Everyone was friendly always had a smile on their face ! Josh did an amazing job! Very reliable and honest!! Will definitely recommend him to anyone!
Unresolved Radio Issue - gterry
I have been been dealing with Billy Craft Jeep service for several years and have always felt good about the service and their work. I recently purchased a new Jeep Wrangler and have been having radio issues from the start. I have had it back 6 times and it had not been resolved. I had delt with several different people and felt at times that my concerns were not important. On my recent number 7 visit I felt better about the way it was handled and the way I was treated. I have delt with Zach on my last few visits and he has been very helpful, courteous and professonial in the handling of my issue. Hopefully the work performed this time will resolve the radio issue. I would, and have recommended them to friends and family.
Best Dealership i have ever been to!! - Alicakmabe43
I highly recommend this place to everyone that is looking yo buy a vehicle! Everyone is super nice and very helpful! I went to a bunch of diffrent dealerships and they wouldnt even give me a second look and automatically said they wernt able to help me at all! I went here and automatically new i was getting the vehical i wanted and for an awesome price! I will only go here from now on! Thanks to my girl shaniqia for helping me out and doing everything possible for me to get my kia Sorrento! Thanks to all of you guys for not turning me down like everyone else did!!!
Excellent service - mcase0418
Eric in the service department was awesome to work with! My van needed some work done, he had a loaner vehicle ready to go for me, it was quick and easy.
Very good - WILLCALLAHAN777
Very helpful fast and friendly staff. They got my car worked on very quickly and put me in a good rental car that helped me get back to work for the rest of the day.
Wes SHROPSHIRE was Wonderful helping us, - kristaf13
We had such an amazing experience. Wes was wonderful from the moment we walked in. He was very nice and extremly helpful and sold us the perfect truck!
Recent service - David
Doug in service was very knowledgeable and helpful with the service of my vehicle. I felt he went above and beyond to ensure i was taken care of in a timely manner.
New car experience - KEVIN.BRZOZOWSKI
Went in to buy a new 2018 Grand Cherokee last weekend - very satisfied with the efficient and friendly service. The finance team was especially helpful. Love the car too.
Expert Sales Professional
James Hood Provided Stellar Customer Service - HubertKarl
I contacted Pomoco Chrysler Dodge Jeep Ram of Hampton regarding my 200 Chrysler Limited, and James Hood responded to my inquiry quickly. He was polite, knowledgeable and provided stellar customer service. I highly recommend Chrysler...Hampton based upon this James' professionalism. Karl H. Esq. .
New Car Sales
Sales Specialist - Used Cars
Great Experience Every Time - joshwyant22
I have purchased at least 8 vehicles in my life. The last 3 have all been from Auto World. They have a great staff, very friendly, and always helpful. They always work to get me the payment I want and once it was even less than I asked for. I suspect, if I buy another vehicle, it will probably be from them as well.
Wonderful experience - Happy car owner
I needed a used 4 wheel drive ASAP..
Called Tabatha Hummel..
A few minutes later I was on my way to look at a used 2005 Jeep Grand Cherokee
A hour later I Owen it
Everything was so easy from start to finish..
That the way i like it
Thank You Tabatha
Very Pleasant experience - Chap2014
Shopping for a replacement vehicle, I did a lot of research on an automotive pricing and information website/app and narrowed my preferences down to two very popular models. We traveled many miles north of us and visited several dealerships but didn't feel good about doing business with any of them.
I decided to do another search and found my vehicle right in my own backyard, as it were. James M., my sales rep, responded to the inquiry I placed on the aforementioned website. We set up a morning appointment for the next day.
From the moment I walked in, on the test drive, and eventually sealing the deal, the experience was as pleasant and smooth as one can expect. James was robustly accommodating, friendly, but not high pressure at all.
The staff in the finance department were a pleasure to work with as well. They exceeded my expectations on my financing needs.
As for the vehicle. It was in tip-top shape: clean, serviced and ready for its new owner... namely yours truly.
I am a very happy customer and without reservation recommend Umanksy (formerly Brown) Dodge, Chrysler, and Jeep.
In and Out with a awsome truck - JScruggs
R.J. Jackson was awesome to work with! He made the whole process from test driving the truck to the final paper work fun and exciting. I feel like he was truthful and concerned about what I wanted , and did his best to make it happen. It was a great experience.
Amazing customer service - Francisco Aponte
Amazing customer service at the Service Department. Did the diagnosis and corrected everything the car needed in a timely manner. Very nice place and definitely going back
Great service - Kim123
Everyone was really nice to us they gave us great service and I really liked de experience, I will definitely recommend Safford to my family and friends.
Great place to buy a vehicle. - Lisa
This was a easy and painless experience. The trip of 1 hour+ was well worth it. Very nice people who took the time to make me comfortable.
My Ram purchase was flawless - Matt L.
I couldn’t be happier with my purchase from Chrysler of Culpeper. I drove 4 hours for a great deal, and Thurston was great from start to finish. No haggling, great price, and more for my trade. Their initial offer was more than $2500 less than any other dealer I talked with. By far the best experience I’ve ever had buying a vehicle. I would make the drive again in a heartbeat.
Gamechanger - DN Woods
We purchased our new truck BECAUSE of Spencer Colbert's honest and modest customer service. He was attentive to what we were looking for in our new truck and had an extensive knowledge of not only the Dodge Ram brand but the other American made trucks. His attitude toward relationship building was genuine. The finance team used actions, not words to show they valued our time and made the sales transaction smooth and expeditious.
Overall best around. - ChucksRam
I spent the time and shopped around at all the other Ram dealerships and of course the best was last. Mark Clarke by far was the best salesperson I have ever dealt with this being my 7th vehicle ever purchased and switching from over a decade of loyalty to BMWs. Mark took the time to show me all the features in the Ram I was interested in without trying to up sell me into options I didn’t want. He treated me not only as a client but I felt the genuine care for my situation in purchasing and trading in my BMW. The whole sales team worked towards getting to a fair price so I could come home in a new Ram. Even after the sale was complete Mark stayed in contact with me to make sure I was taken care of and enjoying my new Ram. Time management was spot on and didn’t feel like it was work or torture going through the everything. Mark even took the time to walk me to the service department to find out how long, pricing, and install of upgrades I wanted. Service and parts department were on it and even went ahead and started queuing up the parts I wanted as they didn’t have any on hand with it being a 2019.
Now onto the reality that it isn’t all sunshine and rainbows. Once I was set on a price and filled papers out and moved into the finance person to complete the transaction is where reality hit. The conversation started well and typical language of selling extended warranties and maintenance packages was first. After explaining to this person I needed to discuss with my wife anything additional pricing and it would have to wait till she signed her portions of the paperwork would it be something we would address. And due to her being at work and already bothering her about the selling price I didn’t feel it was urgent since we had to wait anyways. The next comments were disrespectful and very poor sales tactics to which I held my tongue as I was in uniform and just tuned him out till it was over. If it wasn’t for the amazing job Mark and his team did I would have walked out with my original car just like I did with Lustine Ram.
I eventually voiced my concerns about this situation with management who made sure it would be addressed and apologized for the comments. They made me feel as though they genuinely were concerned and made sure they addressed the issue and I was satisfied with the overall experience. I think their customer relations was very spot on and timely. Which even beats out any experience I have had with a “luxury” brand like BMW.
I can’t be happier with my decision to purchase my Ram from Lindsay Ram and will be a return customer.
Service Excellence - Jeepgirl96
They would understanding and time mannerly. Samatha sent me some of the Jeeps I requested to look at. I narrowed down the search to one, informed her. She held the Jeep till I got the chance to look at it. ?? Very helpful
Great customer service with Gill the service writer he took - Jeep
Great customer service minimum time waiting Gil took care of me and my Jeep. all I had to do is call up Gil and say hey I'm coming in for oil change you got an opening you said come on
WORST EXPERIENCE WE’VE EVER HAD - Plrod2
We came into dealership fully intending to buy a 2018 Jeep Rubicon ($50,000) when we arrived we were greeted by one of the coolest salesman we’ve met, named Zach. Zach was great and showed us different options on the lot. We decided to go for the one in the showroom, which was a little more than we wanted to spend but we loved it. We had a trade in, and at the Kelly blue book value the basic stock price was $18000 but our vehicle had thousands of dollars in upgrades. Everything was going great until the manager tried giving us well below the trade in price and refused to work some numbers out. The manager let a $50,000 deal walk out over not willing to work with us. I think our salesman Zach was absolutely wonderful but the finance and management team here is a complete joke! The next morning Richmond Ford ended up going over the Kelly blue book value and still gave us money off our vehicle. We ended up buying a $60,000 vehicle from a dealership that wanted our business and did anything they could to keep us from having a bad experience! If you have a trade in I would strongly suggest going elsewhere! If you intend to buy from here I would strongly suggest asking for Zach! He tried his best and is amazing but his management team lost a sale from him!
Bent over Backwards - Rangeman101
Lori Hertig was the most fantastic salesperson ever. We had the fastest car buying experience ever with a very friendly staff. We are leaving with a brand new truck at an amazing price. Highly recommended!
No wait. They took great care of my Charger - Supercharged
Took my car right on schedule, the tech was very thorough and explained to me what he did. Car was returned clean. Price was as quoted. I have no problem recommending the service department at Safford.
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