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Within a few minutes of sitting down with Kristi... - andypaxx
Within a few minutes of sitting down with Kristi Airington, nerves about my upcoming purchase just faded away. I felt like I was talking to a friend who is a car buying guru. I recommend this dealership and Kristi.
Top Reviewed Specialists At This Dealership
Finance Manager - New Cars
This was first visit and things went as I had hoped. All... - JARINKER
This was first visit and things went as I had hoped. All folks I worked with were very helpful and friendly.
Sales Manager email@example.com
New and Used Sales firstname.lastname@example.org
Used Sales email@example.com
Had my 2013 Jeep Grand Cherokee serviced recently and... - Lsjdesigns29
Had my 2013 Jeep Grand Cherokee serviced recently and Tracy provided such excellent service that I am making this dealership my vehicle home. She was very professional and kind. Have visited 3 other dealership and was not impressed. Tracy gets all the koodos!!!!!!
They were very professional and handled my appointment... - Atb2603
They were very professional and handled my appointment very quickly. Will definitely be taking my vehicle back.
This is the 3rd vehicle we have bought from Whitten... - cjjones4588
This is the 3rd vehicle we have bought from Whitten Brothers and Cathy. We would not go anywhere else. We have never been treated better at the dealership.
My experience was exceptionally easy and efficient with... - Tina H.
My experience was exceptionally easy and efficient with Devin Evans! Great service all around! Awesome!
Professional Sales Rep.
Very pleased with Nicole Bandera and her service however... - Bob
Very pleased with Nicole Bandera and her service however I was not at all happy with the call center because the call center overbooked Nicole and scheduled me for a 2 PM appointment to have my oil changed in my truck I finally got my truck oil change done at 4 pm and my truck was returned to me after 5 pm . Nicole Bandera, my service rep. Was very helpful and let me know that the call center had overbooked her. Call center had booked me for. 2 pm appt and it cost me Three extra hours of my time having my truck returned at 5 pm ! Very happy with Nicole and her service !!!! VERY UNHAPPY with the Call Center and the way they scheduled my appt . If I cannot make my appointments directly with my service rep,Nicole , I most definitely will not deal with the call center again !! On a scale of 1-10, Nicole gets a 10 and the Call Center gets a -2. !!!
Service Department was efficient, and fast. I needed the... - john.deuso36
Service Department was efficient, and fast. I needed the vehicle done in 1 day and they made it happen.
Senior Sales Consultant
Internet Sales Director
Eric Osborne did an amazing job in making the car buying... - drmmr302
Eric Osborne did an amazing job in making the car buying process easy and made us feel like family. Great man and rep! Will come back if I ever need a car thanks to him!
Great employees,everyone was courteous.courtesy service... - damond.carr73
Great employees,everyone was courteous.courtesy service was excellent very timely service. Truthful service advisors
Ike and the entire staff were very cordial and... - injaneer
Ike and the entire staff were very cordial and professional. The out of state transaction went very smoothly and efficiently. Thanks to Ike and his staff me and my wife are now home safe with a new car, and new friends.
It was pretty seemless, a little long and I had to wait a... - Karlajohnson1015
It was pretty seemless, a little long and I had to wait a few days bcz of a recall. But they brought the jeep to me.
Very friendly staff, they go .above and beyond to make... - Ellie Mae Duncan
Very friendly staff, they go .above and beyond to make their customers satisfied. Kudos to Patrick Taylor and Mark Austin. Two very nice men. Thanks for meeting our truck needs. Very satisfied customers. Ellie Mae Duncan
I have been servicing my Jeeps at the dealership for the... - nuke73
I have been servicing my Jeeps at the dealership for the last few years and have always found the staff to be professional, knowledgeable, cordial and courteous. Highly recommended.
This dealership was fine. Clean waiting areas, and quite.... - d_foster54
This dealership was fine. Clean waiting areas, and quite.
No coffee was served in the waiting area.
But had plenty of choices out of vending machines.
Timely wait, but explained fully why it was taking a little longer.
Given an explanation of needed service, and returned the vehicle shortly!
TERRIBLE!!! Steer clear of this place. Horrible job and... - Johnnyboys426
TERRIBLE!!! Steer clear of this place. Horrible job and took forever. I would never recommend them.
Recently bought aa 2021 Ram from Blackwell Automotive. I... - ceanes7
Recently bought aa 2021 Ram from Blackwell Automotive. I have bought several vehicles from several different dealers over the years. Steve and Dean at Blackwell Automotive made my purchase fun and exciting. If you are looking for a new or used vehicle, visit Blackwell Automotive. They are professional, patient and very personable. Truly the "Dealer For The People". Had a blast the afternoon I spent there. Purchase was painless and was like having a party with old friends. A big "THANK YOU" to Steve and Dean
Great staff very professional. Answered all my questions.... - Mandkhawk
Great staff very professional. Answered all my questions. Vehicle was in superb condition recently washed and vacuumed. Great overall experience. Vehicle provided to me with full tank of gas and four of facility.
My experience at the dealer was excellent, as soon as we... - Lucita2871
My experience at the dealer was excellent, as soon as we arrived Mr. Mark, was so helpful, and nice, I told him what truck and what color I like and he immediately showed me exactly what I want,
Great service and knowledgeable staff. I didn't have to... - ccropp38
Great service and knowledgeable staff. I didn't have to spend all day at the dealership. Thank you Rick!
Mitchell was a great sales person he was very personal... - MG
Mitchell was a great sales person he was very personal and attentive did a good job. Please ask for him he will help you get the vehicle you want.
Recently purchased third car from Starr motors. Not... - Lexicon17
Recently purchased third car from Starr motors. Not pleased in fairness we were taken advantage of by our own car buying rookie mistakes. First ensure you know exactly what your credit situation is going in the door.. If they check your credit and it’s not great expect to get letters from various banks for months after you either purchase or not as u will be told they know exactly what banks will take u.. Not so also CHECK the car fax on the vehicle upfront you may just want to know if the vehicle you are getting if used..CPO…or not was one of their rental vehicles in a past life! It does affect value when you go to sell in the future…They won’t mention it was a rental vehicle until you are 85% into the sale and initialing the car fax documents. Hint this is still your opportunity to turn back… Ensure you do get EVERY single piece of paper you sign on the spot not later on…papers will end up with your full name signature in the “back room” so buyer beware! Once we cooled off from purchase we went back and in fairness one of the (bosses) fixed the trickery with no issues:) guess he knew where I was going with that.. must have been there before….and we took away the service contract to do oil changes and tire rotations due to the fact we did not appreciate the false signatures post sale! We only noticed that happened after insisting on copies of ALL paperwork signed had a funny feeling about it post sale..Know they will certainly at least attempt to resell the vehicle you trade for a minimum of 5-7k more than the amount traded for…read between the lines on that piece. Not sure if they operate on the new side like this but you should “assume” so for your own piece of mind and financial safety. Car is good so far so that’s a good thing. Not a good feeling when you purchase a third vehicle from them and feel uneased in general about it. Not going to mention names of those I dealt with as I don’t believe they are bad people as such just looking at it as they are caught up in the “game” My ownership to this fiasco is I was truly at the end of the day my own victim as I have purchased many cars in the past and have gotten to know all the tricks however the passion of buying another car got me LOL and I got played in the process so yup my bad! Glad I wasn’t buying a house from them (smile) Gotta own it.. Finally don’t get caught up in any good local guys family hype! They are car dealers like any other profit is the BOTTOM line not your happiness or customer loyalty keep that in mind and with that as always BUYER BEWARE very aware. 3X purchaser and truly the last time enough of my hard earned dollars spent!
The staff at Stafford service department are awesome.... - harrghboy
The staff at Stafford service department are awesome. Thanks to Richard and Alex for all the help you’ve given us.
Not sure why I wanted my time setting up an appointment... - Stevew5565
Not sure why I wanted my time setting up an appointment when it took them 4 days to look at my truck and they have really increased the oil change prices for the diesels. It will be my last time going here for ANY maintenances in the future.
WE went to Winner's Circle in search of a specific car in... - drdipstick
WE went to Winner's Circle in search of a specific car in their inventory. The appointment went well and they had the car waiting for us when we arrived. Juilian, our salesman was very personable and did a good job of hosting us. Negotiating our deal was a bit tenuous as I had a difficult time getting the "used car manager" to listen to me and not just go through his programmed pitch. The deal that we got was reasonable. The processing time to go through 3 or 4 people took 4 hours for a cash sale. We are happy with the vehicle and the trade value that we received for ours.
I had my truck serviced at the dodge place and jannelle... - Kevinhines63
I had my truck serviced at the dodge place and jannelle and the service tech was very professional and took care me.
Salesman David was great and help me out did a great job.... - Caro1008
Salesman David was great and help me out did a great job. Thank you for professionalism. ......
Bought a used car for my kids here, very straightforward... - Gasherbrum
Bought a used car for my kids here, very straightforward and low key. Got exactly what I was looking for, and didn't spend half of my day doing so. Highly recommend this dealership.
Alex was great to work with, he was not pushy and allowed... - ghtshotow
Alex was great to work with, he was not pushy and allowed me time to make decisions. The only negative was their dealership fee. Its extensive and they are not willing to budge. Overall, they were friendly and provided good customer service and good experience. The other staff including the business staff and the insurance staff were helpful. I appreciated them giving me information at face value and did not try and push sales. They let the information speak for itself. Overall, very good experience. would be 5 out of 5 if it wasn't for the dealer fee being so steep and ridged.
I made an appointment for service 10 days in advance for... - ltyler
I made an appointment for service 10 days in advance for a simple 15 minute item. After an hour and a half my car still was sitting, waiting and not in a bay yet. I got my car and left. They said "sorry, don't know what happened". One of three things, incompetent, lack of discipline or they just don't care.
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