48 Virginia Chrysler Dealers

Blaire is amazing and professional! - JeepOwner1010

Blaire is amazing and professional! She is the reason I service with Whitten Brothers ! Thank you Blaire for taking care of my Jeep and keeping me updated!!

Nick at Whitten was so helpful and bent over backwards to - bethwatson65

Nick at Whitten was so helpful and bent over backwards to get me in a new jeep. Highly recommend.

Clean, professional, knowledgeable, quick service, Marco - hkg

Clean, professional, knowledgeable, quick service, Marco was helpful and able to get things ordered quickly

The sales team of Chris & Nick were the best I have - captdevonc

The sales team of Chris & Nick were the best I have experienced and I have been trading every two years since 2002 . I drove from Florida because of the deal & simple no non since negotiation. Highly recommend

Niko is a great rep. - johncassavella

Niko is a great rep. Top reason I travel so far for service. Always looks out for me and feel I feel I am treated fairly.

Find Quinn Vu! - Mdogva

Find Quinn Vu! It will be the best car buying experience of your life. I was interested in price and monthly payment. Small SUV, color didn’t matter. He found the car in two minutes. Najeem in financing got the rest done and done right. No buyers remorse. I might send them food! Protect yourself from the salesmen/women that run around in your head. Quinn Vu is a good, knowledgeable guy who happens to sell cars. Check him out.

I enjoyed how they looked at my situation and try to - Wendell Thomas

I enjoyed how they looked at my situation and try to fulfill it. They did not look down on me. They took consideration of my credit and they worked out a deal that was fitting for me and my family. I recommend this company for buying vehicles.

Great service and communication between customer and - Jaquan

Great service and communication between customer and service staff I give it a 10out of 10

She was really understanding of the urgency of my car - rockwell.parker79

She was really understanding of the urgency of my car issue. I just bought the car and needed a honest multipoint inspection. After her help, I now want Banister to be the new maintenance and repair home for my 2020 charger. Thanks Crystal!

I love my dodge magnum its my 5th dodge I have owned i - REDEEMEDBYHIM614

I love my dodge magnum its my 5th dodge I have owned i had a problem The service dept at new direct dodge was Johnny on the spot with diagnoses and a plan to get my car back in a short wait thank yall so much n yes I tell anybody to come to yall thank Charles Pickle

Service department got me in quickly and got me taken - stevenlo1979

Service department got me in quickly and got me taken care of quickly. Thank you for getting my vehicle taken care of.

I've been dealing with Southern Auto ever since I have - rosilynvinci

I've been dealing with Southern Auto ever since I have been buying cars. Tim winters customer service is above and beyond.

High quality auto body work by the certified shop, can - Happy Customer

High quality auto body work by the certified shop, can recommend to others! thank you!

5/5 experience with Koons Tysons CDJR. - DoubleH2016

5/5 experience with Koons Tysons CDJR. I came all the way from Texas to purchase my truck, so having everything agreed upon beforehand was extremely important to me. Zohor, Felipe, and AJ were all fantastic to work with. Every number was exactly as discussed over the phone and email before I made the trip. No surprises, no games, and absolutely no pressure to purchase extras. I arrived, test drove the truck, signed the paperwork, and was on my way in about 90 minutes. One of the easiest and most straightforward dealership experiences I've ever had. I would absolutely buy from them again. Thank you to Zohor, Felipe and AJ!

The person who helped us at this dealership was Nick - mia.mccolgan

The person who helped us at this dealership was Nick Scolarici. He greeted us as we drove in and showed us the jeep that we were interested in. We took a test drive and really liked the way it drove. We asked for the color that we wanted and he checked and it was available. We did not buy the jeep right away as we weren't sure about but Nick gave us time to think about it. He was not at all pushy which we appreciate. He took the time with us and made sure he answered all our questions.

We purchased a car from the dealership and once with - ashood077

We purchased a car from the dealership and once with the finance person, everyone else left for the day, we signed the paperwork and left with the car. The was on a Saturday. We drove an hour home and noticed we were charged a "200.00 addition" to the vehicle price for a Classic Theft Protection Plan ,that was never explained by anyone at the dealership. On Monday I spoke to Trey about this and was told it comes with all the vehicles and was not optional. My problem was the signature was done on a signature pad so we never saw the actual form. Since this on all your vehicles and is not an option to the buyer it should be explained before you are signing the loan papers. After speaking with the manager and with it being posted on their website, we were able to resolve the issue. Great sales lady and I love my new car.

Customer service from beginning to end appreciate - ELMAX2

Customer service from beginning to end appreciate patience & kindness that was giving from the financial department. 5 stars to Sabri Certledge & additional 5 stars to Lashawn Jerman . Such a great team and been able to work & make sure I was comfortable with our purchase. Thx u Everlyn Stewart

Had a great experience working with Corey. - nathant1231

Had a great experience working with Corey. He was easy to work with, straightforward, and made the whole process simple from start to finish. He answered any questions I had from specification from a verified of different vehicles to warranty questions. Really appreciated how helpful and honest he was throughout the process. Definitely recommend reaching out to him if you’re looking for a new or used vehicle from someone you can trust.

Chris and Mary Beth were amazing to work with! - maybee0790

Chris and Mary Beth were amazing to work with! From walking us through the trade-in process, to making numbers work, to building connections, our experience was fantastic!! We will definitely be recommending Chris to our friends!!

Toney Lopez was professional in obtaining the quoted - miketechtransfer

Toney Lopez was professional in obtaining the quoted price on the web as opposed to their established price. I will be returning.

ERIC JENNINGS GREAT SERVICE KNEW ALL THE ANSWERS WAS NOT - Angiesnowfree

ERIC JENNINGS GREAT SERVICE KNEW ALL THE ANSWERS WAS NOT PUSHY RECOMMEND HIM FOR ANYONE NEEDING RIDE

Some clowns at Bayside Chrysler Dodge Jeep Ram of King - Rosco

Some clowns at Bayside Chrysler Dodge Jeep Ram of King George. On 14 Sep 26 I went to Bayside CDJR and started looking for used cars for my daughter. Something cheap and fairly reliable. I noticed a decent car I was interested in, went on a test drive with Matthew Gladmon (Great guy, liked him a lot as far as car dealers go). Talked with the finance manager to see what we could do with on a price, they knocked a little bit off. I said I’ll think it over. Went home looked over the provided CarFax, did a little research. I saw what common issues were and what the manufacturer service schedule is. I called a dealership in Manassas and got a quote with what it would be to get the vehicle caught up on maintenance, since Bayside would not do the service there. It wasn’t a brand they sold, no big deal I understand. On 18 Sep 26 I stopped in with money in hand hoping to make a deal. Total price for vehicle service was $1700 quoted from dealership in Manassas. I was hoping for a bit of a lower price (I even told them I wasn’t looking to get the price of, something we both could be happy with) due to price of 100K service, which if the service is done on time (already at 109K miles) it greatly increases the chance of not having to deal with higher priced repairs. 1. I was called a liar (indirectly) but they didn’t want to call Manassas to confirm price. 2. All I was told was how competitively priced the vehicle was within a 200-mile radius. Alot more goes into my consideration then year, price and milage...you know, like sticking to the scheduled maintenance. 3. I was told they couldn’t possibly go any lower because they were already losing 1,400. That seems like they made a bad deal.... Now I have come to find out that the vehicle is 500 lower than the lowest price they would go for me. They got 2 stars, one for Matthew and one for the finance guy I talked to on the 14th. I talked to a different guy on the 18th and he was absolute clown. I guess I should have kissed up more to him for giving me the chance to buy a car from him. I really would like to name drop but I can’t remember his name. If anyone gets anything out of this review its "please do your due diligence when buying used cars" it can hopefully save you big headaches down the road. Oh, and no one has contacted me saying they lowered the price on the car either.

August 17, 2026: The great service from Service Advisor - RJP

August 17, 2026: The great service from Service Advisor Anibal Benitez and the Service Director Alex Alvarado continues...the major reason I keep coming back to Safford to service both my Jeeps. Performed 30K service and recall inspection on the Wrangler...in and out in short order, and right on my specifications. Well done guys!

I conducted research on the vehicle I was going to - WVRealtor

I conducted research on the vehicle I was going to purchase with cash. There was very little wiggle in the pricing although Safford charges an extraordinary dealer fee to each transaction (almost a thousand dollars). After test-driving the vehicle I pretty much had my mind made up to purchase it -- but there was a nickel-sized chip in the windshield. The dealership said they would have the windshield replaced and I could pick it up the next day. Arriving at the dealership, to pick up the vehicle was a moment of excitement. I received the keys, the gentleman walked me out, and once I got inside, there was debris, small shards of glass on the dashboard. The windshield wasn't even cleaned! They ended up vacuuming the dash, and I drove the truck home. Trying to back into my driveway is when I noticed the backup camera was barely visible, as there was a haze taking up the entire screen. The next day, the salesman emailed me and I mentioned it to him. Then a few days later, I get an error message on the dashboard regarding a malfunctioning air dam. This vehicle was supposed to have undergone an extensive inspection, and not so sure how someone would miss a cloudy backup camera! The next day, I noticed more glass in the backseat of the vehicle. I ended up detailing it myself and found a lot of areas that went uncleaned because whomever owned the vehicle before me, must have loved mud because it was caked under the weatherstripping on both front doors. I brought up the camera and the air dam situation to the salesman, and he forwarded to the sales manager. The sales manager was extremely cavalier in responding to me. Spending over $20k on a used truck, you would think it should have a decent warranty. This truck was sold "as-is" with a 3 month, 3000 mile powertrain warranty only. No actual warranty was given to me explaining exactly what is entailed with a powertrain warranty. Additionally, I allowed this dealership to handle the title transfer, tag transfer, WV taxes and so forth. They overcharged me (in which I told the finance gal there that they fees they were charging me were not correct and I had them written on a piece of paper to show her). I still await my refund on the excessive fees, and a response from the sales manager when brought it to his attention. I've only driven the truck a 100 or so miles and I do love the truck. BUT, the customer service aspect of this dealership is abysmal at best. I will never buy another vehicle from them again and will encourage my friends and acquaintances to follow suit. Hey Safford folks.... strive for mediocrity. At this point, it would be better than the service I received from your dealership.

Horrible customer service! - Notrab73

Horrible customer service! I drove 4 hours round trip yesterday to look at a Jeep and worked directly with Sales Manager Gary, GM Niko, and Anthony. We spent over an hour going back and forth and ultimately agreed on a price. I was approved through financing, but they only had one finance person working on a Saturday, so we couldn’t complete the paperwork that day. Anthony and Gary both told me they would call me later so we could finalize everything over the phone and sign documents at delivery. I specifically asked whether I needed to leave a deposit, and Gary told me that would not be necessary. Anthony even said he had the keys and had already moved the Jeep to the “sold” lot in the back. I never received a call. When I followed up the next morning, I was told the three people I had worked with were off, and the manager on duty, David, informed me they had sold the Jeep to someone else later that night. His only response was “our bad” and that this “happens a lot.” That is extremely disappointing after driving 4 hours and being told the vehicle was secured. If Lindsey Automotive does not have adequate finance staffing on busy days, that should not become the customer’s problem—especially after a price agreement and financing approval. If you are not local and can’t sit in their waiting room for hours, be cautious. Based on my experience, verbal commitments and assurances that a vehicle is “sold” may not actually mean it’s being held for you. Customer service did not feel like a priority here.

Beware of the poor quality control and dishonest - JFEICK

Beware of the poor quality control and dishonest management at this service center. During a service visit, this shop severely over-torqued the wheels on my RAM 1500 well beyond the manufacturer's specifications. When I went to remove my front wheels to change my own brake pads, the lug nuts were blasted on so tight I had to physically stand on a 4-way lug wrench and use a sledgehammer just to get the tire off the rotor face. When the shop finally put the truck on a lift today to correct the mistake, the rear wheels were clocked at 230 lbs-ft of torque. The front were at 170 lbs-ft because I changed the brake pads myself and removed and put the wheels back on by hand. The 230 lbs-ft is well past the factory 130 lbs-ft specification. Before the truck was on the lift, I brought this to the attention of Service Director Jason. His first explanation was that an intern performed the work. If so, where was the supervision? An unsupervised trainee shouldn't be running an impact gun on customer wheels or signing off on a 28-point inspection. He then claimed in an email that they "only removed one tire for a tire repair" to avoid taking responsibility. However, my official invoice lists a "World Class Vehicle Inspection," and their digital Kaarma report explicitly logs precise front AND rear brake pad measurements. A mechanic cannot properly measure front and rear brake pads without removing the wheels. Either this shop is falsifying multi-point inspections on customer files, or the Service Director misrepresented the facts in writing to cover up over-torqued wheels. When confronted face-to-face with their own documentation, General Manager Abby refused to look at the paperwork and doubled down on the dishonesty by claiming a World Class Vehicle Inspection does not even include taking off tires. When I immediately asked her how a technician is supposed to accurately check inner brake pads without removing the wheels, she backed up and said, 'well, I am not a mechanic.' She continued with the very dismissive attitude and tried to air personal information of her staff out to me. They did not try to upsell me services, but when confronted with their actual sloppy work, they pass the buck. A formal complaint has been submitted to the Better Business Bureau (Case #25361142), and the corporate regional office has been notified. Check your lug nuts before driving away from this shop. On a positive note, Phil, the advisor who handed me the invoice after the work was done, was very kind and apologetic about the situation.

Been taking our 3 Jeep vehicles to Safford Jeep for - dt

Been taking our 3 Jeep vehicles to Safford Jeep for years. Josh does a great job of handling all of our vehicle needs and keeping us informed of any issues we should be aware of or needing attention. I highly recommend Josh and Safford Jeep.

I have bought multiple vehicles from this dealer over the - Tanasha

I have bought multiple vehicles from this dealer over the years. Highly recommend. Amazing sales team. AJ and Isaiah are the best!

Always excellent service over many years. - Mike996

Always excellent service over many years. Easy to arrange appointment. Staff always professional and friendly. Great turnaround time. Waiting room is clean and comfortable. Exceptional dealer.