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Carlton Watkins was my sales person. He was very... - sonnys123456789
Carlton Watkins was my sales person. He was very knowledgeable and helpful. He sets all the standards of a sales person. I highly recommend him and anyone that is looking to purchase a vehicle, I would say POMOCO NEWPORT NEWS VIRGINIA is the dealership to buy from. Thank you again on your time.
Top Reviewed Specialists At This Dealership
Finance Manager - New Cars
New Car Sales
Purchased a used Jeep Cherokee-good experience - ecarr
I found this dealership online while shopping for a vehicle and they had the make, model and color that I was looking for which had been a difficulty earlier. I ended up working with Bruce BBQ Anderson and it was a great experience. He was very helpful. He was kind, knowledgeable and in no way a pushy sales person. While he continued to check on me and maintained communication in checking to see if I was still interested in the 2019 Jeep Cherokee that I ended up purchasing, he never tried to railroad me or talk me into anything that I didn't need or want. He answered all of my questions and was quick to find answers that he didn't know off the bat. I had a great experience with Bruce and the dealership and would recommend them to others. The finance associate I dealt with was also very nice, answered my millions of questions lightheartedly and helped me to find a good rate. Great job all around.
Not a writer great people an dealer ship. I don’t like to... - rmshadow01
Not a writer great people an dealer ship. I don’t like to write reviews every one has opinions mine was a good an easy experience
Amazing service! Did not try to overcharge me on... - Rudnickfaith
Amazing service! Did not try to overcharge me on maintenance I did not need! Helped me with every aspect of my car fixes! Constantly updated and made aware of things being done on my car
My buying experience with Hall Automotive was an... - Redmack10
My buying experience with Hall Automotive was an EXCELLENT one! I was a bit apprehensive about being out of town and purchasing completely online but there were no problems!! They made the process easy and kept in contact during the entire process!! Ron Sumption and Mark Eckard were AWESOME!!I'm one satisfied customer!!
Very good experience very nice friendly people to work... - Bernielewis198810
Very good experience very nice friendly people to work with.i was taken care of in a very fast timely manner.will do buisness again
Devin is a phenomenal salesman that definitely exceeded... - Jameara Valentine
Devin is a phenomenal salesman that definitely exceeded my expectations! I went there last minute and still was in and out in no time. He paid attention to my needs and wants and found the perfect vehicle for me his first try. He also followed up with me days later to make sure everything was going well with the vehicle. I have been recommending everyone to him for future vehicle purchases!
Professional Sales Rep.
good experience and did not take up my whole day - rdogan
this dealership had the vehicle I was looking for. I did on line searches of dealers within 250 miles from my home and found my perfect Ram at Blackwell Automotive. Great people that took good care of us in a timely manner
Great service great people Amazing warranty got a car... - tinodb64
Great service great people Amazing warranty got a car that will last a lifetime. I will definitely be recommending to friends and family. Super happy
Everyone was very pleasant and welcoming (even provided a... - Joseph C
Everyone was very pleasant and welcoming (even provided a tasty lunch from Moby Dick), and they went out of their way to answer our questions, address our needs, and work to secure good financing options. Aqeel, Muhammad, and Jesse were absolutely wonderful!
Safford dealership in Winchester, VA was very easy to... - hdsoftl
Safford dealership in Winchester, VA was very easy to find. The staff were all very friendly and knowledgeable. I would recommend Safford to all my friends.
Excellent serviceable as usual. State inspection, oil... - Bob
Excellent serviceable as usual. State inspection, oil change. brake service and replaced rear brakes.
Frankco keept me updated on the needed services and repair. Good communications and excellent customer service.
Always professional, timely, honest and straightforward.... - Lou
Always professional, timely, honest and straightforward. Appreciate the new location, making it easier to travel for service there. Highly recommend Blue Ridge to everyone. They take care of your vehicle and help the customer maintain their vehicles.
Terrible. Inquired about a service and price only to be... - Dodge customer
Terrible. Inquired about a service and price only to be told Two hours later if they aren’t able to do it we would be out $325.00 when it was previously stated they could.
Excellent experience - sesterline
I recently purchased a vehicle from Billy Craft CDJR. The price was fair, the vehicle was in excellent condition. Brendan Morse was great to deal with, no pressure quick response to questions. Also the Finance manager was quick and no pressure, got us the deal we wanted. I would highly recommend them and will certainly return as a customer especially since I am becoming a Mopar guy after years of GM purchases. I have now purchased three Mopars!
Had a great experience in a trade in and purchase. Very... - trav17
Had a great experience in a trade in and purchase. Very helpful, easy to talk to, and knowledgeable group. Not pushy and put your interests as their priority.
Staff don’t care enough about customers to wear masks.... - Nancybradley10
Staff don’t care enough about customers to wear masks. The rest doesn’t even matter. Will never buy another vehicle from Stafford Jeep. All measures of quality and customer service are worthless if you can’t feel safe.
This was my first service (oil change) and the wait time... - Dwerner1300
This was my first service (oil change) and the wait time was minimal. Would have liked the mechanic to remove the paper and seat plastic, but all was good
Since my father isn’t technology savvy this is his Jeep... - Paris
Since my father isn’t technology savvy this is his Jeep 2020 Review:
I(Winston Hall Jr) purchased a 2020 Jeep Cherokee from Winners Circle in February this year. Although this is a New Dealership I found the staff very friendly and attentive. James Hood greeted my family and I when we arrived and made us feel comfortable and welcomed. I got an excellent deal, although at that time I couldn't get a 0% finance rate like I wanted. Wesley Robinson checked in after my purchase to make sure I was satisfied and that I received my tags since they were mailed. Working with Jarryd Carver and his staff was a pleasure and I recommend this dealership to anyone who wants to purchase a vehicle with confidence that you made the right decision. Even the cleaning staff was friendly and assertive especially an African American middle aged women who showed us were all the snacks were in the dealership. She’s a great asset to the staff and made my wife and daughter laugh and kept them entertained while I was in the finance office. Best Wishes on their New and Upcoming Dealership I know it will see/reach great success.
I can’t say enough good things about Denis Ryan!! He made... - HEMICHK
I can’t say enough good things about Denis Ryan!! He made buying a new truck so very easy. From the no hassle trade in to a great buy of a phenomenal truck, I couldn’t be happier!! I will recommend him to anyone I know looking for a new vehicle😊
If you like wasting your time, being lied to and a GM(... - KenBMA
If you like wasting your time, being lied to and a GM( Paul Smyth) that does not care to find out or call you back, you will love this place. It’s a shame that the Owners have spent money to invent a great reputation bug tge Sales and GM do not follow it .
Repair of my 2012 Jeep Grand Cherokee - James
This was the greatest service experience i have ever had. The service folks were rare; kind considerate a.nd helpful. They said it may take a couple of days to fix. Even gave me a loaner
I am from Roanoke. I know where to bring my car!!!!
Great customer service, no pressure tactics, very... - Dannette.landrum
Great customer service, no pressure tactics, very personable.knowledgeable of product and fit the vehicle to what I needed. Can't wait to purchase again.
Many employees present, but very little help given.... - Jen
Many employees present, but very little help given. Customer service needs serious improvement. You will not be greeted by anyone in the service department, just looked at or ignored.
Sketchy at best - brsma
Called to make an appointment to comply with COVID guidelines, told them exactly which car I wanted to look at. A new 2019 model dodge, with new 2021's coming in a month or two, i figured they would be glad to get it off their lot. Apparently not! When I got to the dealership, they marked the car up around $5000 HIGHER than what was posted. I dont know how they thought I wouldn't notice that immediately when I looked at the car. They then acted like nothing was wrong when I asked about it and tried to play it off like it was miscommunication when I told them the price on their website an hour beforehand. The guy actually asked if that would be a deal breaker! Do yourself a favor, avoid the inevitable headache of them throwing 5 completely different sets of numbers at you and go elsewhere where they wont try to scam you like you are a naive child.
The general manager and the financial manager were super... - sosborne.so23
The general manager and the financial manager were super nice and worked with me to get me into the vehicle I wanted. My salesperson on the other hand was not friendly with me at all, she barely spoke a word to me through out the whole process even tho I tried my best to engage with her, she didnt tell me anything about the car or its features or even made me feel that she didnt want to help me with the purchase, even after making the purchase she never even thanked me or congratulated me for my purchase she stayed away from me the whole time unless she needed some information and still had no customer service even then. From the start there were two orange Jeeps and one had scratches on it so we wanted to make sure she was writing up the correct jeep to purchase and my father kept asking her what were the last four of the vin that she had which she ignored 3 times before answering him very short. He let her know that was the the wrong one and she rolled her eyes and said they were the same vehicle. To which my father stated "I've told you the other jeep had scratches and my daughter will buy what she wants or we will leave", from there on she would not speak at all no matter how much I tried to engage with her. It really did not make me feel good about my purchase there because she had no customer service I felt more of an annoyance to her than a customer. But the Financial manager and general manager were both super nice and very helpful.
We were just looking planning to buy a jeep Cherokee n 6... - Mayla
We were just looking planning to buy a jeep Cherokee n 6 months. We've known mark for many years we knew him to be ethical work with integrity and honesty knew he would show us vehicles without pressure end of story had exactly what we wanted good price now we have the perfect thanks to mark Larry and izzie adams
Very Pleasant experience - Chap2014
Shopping for a replacement vehicle, I did a lot of research on an automotive pricing and information website/app and narrowed my preferences down to two very popular models. We traveled many miles north of us and visited several dealerships but didn't feel good about doing business with any of them.
I decided to do another search and found my vehicle right in my own backyard, as it were. James M., my sales rep, responded to the inquiry I placed on the aforementioned website. We set up a morning appointment for the next day.
From the moment I walked in, on the test drive, and eventually sealing the deal, the experience was as pleasant and smooth as one can expect. James was robustly accommodating, friendly, but not high pressure at all.
The staff in the finance department were a pleasure to work with as well. They exceeded my expectations on my financing needs.
As for the vehicle. It was in tip-top shape: clean, serviced and ready for its new owner... namely yours truly.
I am a very happy customer and without reservation recommend Umanksy (formerly Brown) Dodge, Chrysler, and Jeep.
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