Best dealership! - B.Yost2733
I have now purchased 2 vehicles from west hill Jeep Chrysler dodge and I have left satisfied every time. Mike Alden was great to work with and everyone else was helpful in the dealership.
Top Reviewed Specialists At This Dealership
Sales and Leasing
Best dealer around. - HARBAUGH_CJ
Found the truck I wanted and they made it happen. Easy trade in process and easy buying process. Was done in a couple of hours. Completely satisfied with the sales team and finance team here. Even had a recall on it and the service department got me set up and taken care of the next day.
Great service - Virtualkris
I have taken my Dodge Ram pickup in to this dealership several times for service or repairs. I have always been treated extremely well and the work has been done quickly and correctly. I will be returning for all my service or repair needs
Always going the extra steps to help out - goldadechristine
This dealer always does there best to put you in the car or truck you need. And stands behind the purchase. They always make it right.
Happy - demumma
Great people to work with. They know the product they sell and service. Clean and well run operation with good PR. I will continue to work with them.
Sales Professional / VP of Transportation
Fast, Easy, Great Deal - Rcooper
Came into Dick Hannah to check out their trucks, I’ve always owned Chevrolet’s, not anymore!
Met Sierra and within minutes found a truck, they price matched, cut a great deal and didn’t spend an entire day hassling with a bunch of high pressure salespeople.
Internet Marketing Manager
Web Operations Manager
Certified Sales Associate
F & I Manager
Super accommodating and knowledgeable - Pacificgirl21
My friend and I went to rairdons on a whim after my recent job promotion. I’ve always wanted a Jeep and jay laclair was so helpful and showed me all the different models to find the right on for me. My dream Jeep is a bit out of my immediate price range but I know in a few months I’ll be back to see jay again. Thank you!
Best customer service - Denise
I won't even go anywhere else even just for an oil change. Very professional in all aspects from greeting customer to the follow through to make sure everything is just what you asked for. Also advising thoroughly what may be needed in the near future for maintenance. The Best!
Jay the salesman - soulstealer
The dealership is amazing. In particular the salesman “Jay” was really kind and knew exactly the kind of car I was looking for. Overall the place has a welcoming atmosphere. This helped calm me down during what would normally be a stressful situation.
Great Customer Service - Cowboys24
Archie and Anthony did a great job not only getting me the price I wanted for my new car as well as my trade ins but they were very helpful in explaining the details (functions, features, etc.) or my new Dodge Durango. They were not pushy and easy to work with. I would recommend them and CDJR anytime. Thank you.
Hyundai Elantra - Vyrna
Very please with Jack and Keith got me just what I wanted in a car. Plus was the color.Keith did an excellent job.Answer my questions and show me how to work things and set up my phone. I have giving his card to a friend.He is a great salemen.
Thank You for Keith
Great customer service - Jack 8450
Have been dealing with Dodge dealer in auburn got very poor customer service , ask for call back on vehicle calls were never returned , 6 weeks to fix transmission .
Enumclaw Dodge called me twice to let me know what was going on with the vehicle , even washed my vehicle part of the service , highly recommend this dealer . I will not go back to the Auburn Dealership
Good service, helpful attitude - Disappointed
Have taken my car for service or warranty on several occasions, Techs have been helpful and efficient. Also kudos to parts dept. for excellent service.
Absolutely incompetent horrible service department - Friendly comment
Bought a truck from this dealership and I have lifetime oil changes, so I have to go threw this service department which did work on my truck and have made it worse off then before, say they fix what they were supposed to do and it's still broke incompetent service department slow never stand by there work or products
purchase of new vehicle - Jeff(Santa)
I went to Dodge to buy a new Jeep and traded my old one in John the salesman was very friendly knowledgeable we looked at one jeep and he said he didn’t think that was for me and we went and looked at another jeep that was a 2017 I took and test drove it it rode really well Lotsa room all the bells and whistle‘s and the price was right I Purchased it on the spot and Brandy and financing was just simply amazing she got the financing for me what I wanted my price down to what I wanted for my payments and it was just a great opportunity everyone wins great bunch
Quick and Painless - Clevelands
Our salesman, Vandy was great. He listened to what we were interested in and didn't try to sale us something else. We were able to get what we wanted in our price range.
Thanks to Tom - Villy
We got the new vehicle we wanted and Tom was the best car salesman we have ever worked with, he listened to our needs and did'nt try to put us in something we did'nt want.
Amazing - Beamsyagrl
Josh was amazing and very helpful in buying my dream car, ive been to other dealerships and felt like they did not care. Josh made me feel like i was the most important customer he had and i left with the car of my dreams!
Excellent Customer service - Holli Barker
Great experience!!!! Mario Wade was amazing go see him if your looking for a car. He was very patient and helpful. Absolutely in love with my new jeep. Thank you all
Great service!!! - Vanessa1
Had our vehicle detailed by them, and it looks amazing! The Service department is always great there! Always very friendly, professional and dedicated to fixing the problem.
No Integrity. - RockAltered
Ordered a JLR on 1-18, arrived on 6-18. Wouldn't sell to me until 7-3 because they could sell for more and wanted it on the show room floor. Excuse was: "can't afford the loss this month". Would have been my third purchase from them. No purchases from them in the future. They are liars !!
Service - Tom
Took our Jeep to Rainier Dodge today for an unexpected repair. The service department was pleasant and efficient and I was back on my way within five minutes. Thank you, Rainier Dodge!
Horrible service department - Yepyepyep
Be very aware of this dealerships service department. I had an front axle replaced well kind of. My pinion on my ram 2500 with 61k miles on it had sheared off and slammed the drive shaft in the transfer case and into the ground. Prior to picking up my truck I got a call from justin in the parts department he told me they sent the wrong axle and had installed in on the truck and needed to order the new one. Justin then told me that they had installed and 1500!!!! On my 2500 don't understand how that was possible. Well i will give the whole story its now been over 2 months and my truck still is not fixed correctly by them. Well here we go. I picked up my truck the Thursday before memorial day weekend just in time for Camping. Well after I picked it up I went right back. Told Sadie Ball the service advisor that its making a weird noise rhat it has never made. She went and talked to there technician she vame back td me it was just rust from my old hubs on the new axle and that everything was fine. Well went and picked up the camper after unhooking the truck from the trailer I had noticed cables haniging down underneath well that was my brake cables and wheel sensors not attached to either side. Called them the next day told them what I found which they didn't really care and thanked me that i got it fixed. Left camp got to Wenatchee i needed to really know what the nosie was whell my heag shields where both slammed up tight to my rotors there technician must not know what he's doing. Got over to rhe Seattle area and the vibration and noise was just unbearable so I took it to another Ram dealership. This dealership found that there was a number of problems heres the list.
1) bent drive shaft
2) Crack in the transfer case
3)bad wear pattern on the new gears.
4)gear contact is way off.
5) metal in the differential fluid.
6) crush sleve installed wrong
7) bad bearings
8) rotors where hammered on and off hammer marks all over then.
9) wheel bearings both sides bad. Cause of that is from taking them off my axle putting them on a 1500 axle taking them off again and putting them back on again!!!
I dont know where they hire there technicians but he might want to find a different career. The peoples lives this place put in danger while pulling my 40 foot travel trailer down the road on memorial day weekend is unreal and my and kids as well. They will not work with me to resolve this issue. Cindy there service manager is just a liar, Rebekah the ceo won't return phone calls. and Denver the owner is just as good at not doing anything as the rest if the.. Do not trust these incompetent mechanics at this dealership you will wish you just drove on past
Outstanding - Kim Boone
I had such a great experience Orlando and Lee took really good care of me. Orlando even sent me a thank you card. Mason in service made sure I had a loaner car to get to work. It wasn't the xxxx cat but he still rocks
Efficient sales experience - TJoffroad
Went online, reserved the vehicle through their website. Spoke to Trent (Sales Manager) before arriving to finish up the details. Very efficient process. Vehicle was pulled up, detailed and ready to go. Paperwork was seamless. Please reach out to Trent and the Bellevue team for great service.
Great Service Experience - stampguy
Overall, an outstanding service experience. I was promptly greeted by Aaron at the service desk. He listened to me and made sure he had documented my concern. He put floor and seat covers in my vehicle and escorted me to the waiting area and made sure I was comfortable. He gave me frequent updates during the repair. When everything was done, he explained everything that was done, and thanked me for my business. My truck was washed and vacuumed, and the whole experience made me feel that I was engaged and important. I love this dealership! Highly recommended.
STAY AWAY!!!! - Alejandro Rangel
Came in with my 2014 jeep latitude because it was leaking coolant. I spent 4 days arguing with a guy in service because he kept saying i had to pay $1300 and it would be done in 2 days and i didnt have warranty. My jeep only had 28k miles and i had purchased extended warranty as well. When i went in one day with my paperwork turns out they fired the guy. The next guy told me that parts had been ordered and it would be a few days. When parts got in they gave me a date and told me that it would be ready. They changed the date and time 4 different times. After being in the shop for 15 days they told me that when they were putting everything back together they found 4 stripped bolts and that i needed a new engine! They finally got an engine in and locked my vehicle because of the Blow and Go i had. I had to get my vehicle towed to a different shop to be serviced for that then towed back to the dealership and they said it was my fault i had that on there. After all that they triggered the blow and go AGAIN so i had to pay for that to get serviced again. They finally gave me my vehicle back after 36 days and they forgot to plug my fog lights back in. So i had to take it back to them once again and after 3 hours i got it back and had to get my battery replaced because of it. Worst service i have ever received. It is better to pay to have your vehicle towed to another dealership than to deal with Bud Clary. AVOID THIS PLACE AT ALL COST!!!
Piss poor service - Bill moore
Can not provide good financing as bigger dealerships. !!! Never get to see finance people
Very very low on trade ins !!! Overall not a good place to do business. Customer in parking lot why I was there flipping out about service. Which he payed for extended warranty. Service manager was being a loud total xxxxxxx. Hmmm not good. !!! Horrible in front of customers !! Not very knowledgeable in product either
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