Amazing experience! I could not be happier!! - Nyasha
When I reached out to mid valley auto I was nervous, as this was my first big purchase. Heather was professional, helpful, and calmed my nerves. She worked hard for me, stayed within my budget, and got me into an amazing used cars, with a great price, and low miles. I am so happy that Heather was there to help me. If you are in need, ask for Heather. I'm blessed to have been assisted by her!
Top Reviewed Specialists At This Dealership
Very much enjoyed looking for my new car, best experience. - rosales25
They helped me with everything I needed, gave me honest answers. One of the best experiences I’ve had trying to find the best car that fits me. I would recommend this place for anyone looking to buy a car. Very good customer service.
Friendly no pressure sale - Cyberphyr
Salesman was awesome, friendly no hassle service. One of the easiest car buying experiences I've had. I would recommend them for your next vehicle.
Great staff and excellent customer service - Chaddavis15
They have earned my loyalty as a customer! I have purchased two trucks from them and I know I will be back very soon to find a car for my wife.
Sales and Leasing
Internet Sales Manager
Great dealership Freindly helpful and patient. - S. Sherman
Great dealership absolutely patient and helpful. John, Greg, And Garrett were fantastic to work with. I was in and out about 8 different times looking for the right car. Never felt to rushed, always got answers to the questions I had and they went above and beyond to help me get the car I wanted at the right price. I will be coming back the next time I am in the market for a car!
INCREDIBLE EXPERIENCE - thecarlamarie
Everyone at CarPros was a huge help and made my experience easy! They gave me an amazing deal on a sick car! My time at the dealership was actually fun and Q was amazing!!!
Great customer service and team work - liwhite
I purchased a new Jeep Cherokee over the weekend. My salesperson, Rosa, was so helpful and very knowledgeable about the jeep. I highly recommend her. I was amazed at how the team in the finance department could put together the most amazing deal I could have ever hoped for. I really wanted heated seats, but the Jeep I purchased did not come with heated seats. No problem, heated seats was included and I'm getting them installed.
I give Dick Hannah dealership the highest rating possible! I also love the Jeep.
Best in service. - Phil Varce
From the day we signed the papers, we have had nothing but the best experience dealing with everyone at Rairdon's. Just want to give a shout out to the entire team. You made us feel welcome every time we walk in the door.
Oil change - susan
Oil change and headlight replacement great, fast service . I used express service and it was fast. The review of items to be done on car was helpful and will come back to this service department to have everything taken care of next week.
Certified Sales Associate
F & I Manager
Ram 1500 27k pile of crap - Archie
Bought a certified used 1500 ram from them. The oil filter came loose 3 times, it knocks like a diesel when it is warming up, it only had 32k miles on it when I bought it. I took it in for the engine knock and they did some kind of jb oil flush on it. Didnt do anything. Last time i buy a ram or anything else from lithia dodge spokane
Awesome dealership, Awesome vehicle, Awesome sales experienc - THD52
Just purchased a 2017 Chrysler Pacifica from Barry's Automotive. Prior to coming to the dealership, I worked with JJ Heston via email and over the phone. He was quick to return my emails and phone calls, always gave me great information, and was a pleasure to work with in person. JJ and the dealership gave me an excellent deal on an AWESOME vehicle. The transaction went smoother than I ever expected. I highly recommend Barry Chrysler Dodge Jeep Ram if you are looking for a vehicle. Also, be sure to ask for JJ, and tell him I sent you. 5 Stars all around!
very friendly - Ben Parries
Love the Jeep, but just a little disappointed in the mileage it gets per gal. Was expecting at least 27 mpg but very lucky if we get 23 mpg.
Stop by here first - Owen J
One of the best dealerships i have been too. Bill was awesome. Friendly person that actually care about getting me into a vehicle not the sale. This would be my first stop if ever in the market for a jeep. Cant say enough about Bill!!!!! He is a go to salesman.
Great People - CashMonet12
I just bought my car from them last night. Jae and Bruce really went beyond the call of duty to get me the car I wanted. They are the best!
Routine maintenance - Greg
Called to schedule an apt and was told no apt neeeded for an oil change so time wise about 45 min quick in and out.
Couldn't be more pleased!! - ArmyVet
My fiance and I purchased a 2018 Grand Cherokee Trailhawk from Juan Gomez. Juan stayed late without making us feel rushed or like we were inconveniencing him. He knew what he was selling and wasn't afraid to let us know if he didn't have the correct answer. He was able to source the information we were asking about with quickness and accuracy as well. I am not a trusting individual, especially to a car salesman, but Juan had earned my respect and will be my go-to person when I am ready to trade in my current Ram for a newer model.
Andrew Burns was our finance manager. He was very forward and straight to the point. I was reluctant to believe him when he told us what our monthly payment was going to be until he put it on paper and we finalized the sale. I could not have asked for a better team between Juan and Andrew. Andrew was having some computer issues with finalizing and printing our paperwork and rather than have us wait around until the issue was resolved, he threw us the keys to our new Jeep and told us to enjoy ourselves and he would be in touch with us once the contract was ready for signatures. To make this situation better, rather than us having to go back to the dealership to sign everything, Andrew sent Juan to our home to have us sign our contract.
We will definitely be returning customers and will be referring all of our friends and family to see Juan and Andrew without hesitation. I cannot speak enough praise for this team at Yakima Jeep. Kudos fellas!
I am a 39 year old grumpy mean Army Veteran and do not like many people. I am not a very trusting individual and value Integrity as one of my core military values. I have not stretched this truth or manipulated our experience to portray a suggested impression.
Well done Vandy!! - 2014 jeep wrangler
Great place to buy your next car.The staff is attentive to customer needs. We send a big shout to Vandy (our salesman) WELL DONE!! We are very happy with our Jeep, she is right at home here.Thanks again Hugh and Tori H One more gold star 5 is not enough !! GO SEE VANDY
satisfied and happy - Fred 2010 elantra
Went in without appointment, got serviced without delay. Tec. was friendly and knowledgeable and helped me with recommendations to keep vehicle running in top condition.
Poor workmanship - Quevedo29
Took my 14 Ecodiesel in for a LOF and a recall on a Saturday appointment, and they double booked the appointment. I WASN'T offered a ride home or a rental as if i was sit there from 9am till 415 when the vechicle was finished. Got a call saying they were done and it was getting washed, arrived at the dealer to find my truck was not washed and the technician left my headlights on, and got grease all over the driver side of the vehicle and steering wheel. Was interested in trading in for a challenger but after this visit i will no longer be doing business with them.
THANKS PAUL - Sunshine
OUR EXPERIENCE TODAY WAS STRESSLESS. PAUL WAS VERY COUTEOUS AND EFFECIENT WITHOUT BEING PUSHY. I GOT THE PACKAGE ON THE VEHICLE THAT I WAS LOOKING FOR. OVERALL, I WOULD RECCOMMEND ANYONE TO COME TO LARSON TO BUY A VEHICLE.
Corruption from the top to bottom - E. Oquince
Go buy your next car here and you'll experience how car buying was back in the 80's. Brutal. Scammy sales techniques, retractions of deals, incompetence to handle a clean trade-in, ratcheting up costs and payments after signed deals are complete.
The GM has instructed the receptionist and staff to never give his name out. Why? Because he's (mis)managing this dealership and fostering an environment with his staff of lies, non accountability and deception.
And to think this was my experience when trying to buy my second car from them, getting home with the new one, and 6 days later, they are threatening me unless I come in and pay more.
Call my attorney. "Dodge" these guys like a bullet. Go to Larson or AutoNation. They are gold, transparent, honest .......... and hey, the GM actually will come out and make you feel like a customer.
Great Service Experience - stampguy
Overall, an outstanding service experience. I was promptly greeted by Aaron at the service desk. He listened to me and made sure he had documented my concern. He put floor and seat covers in my vehicle and escorted me to the waiting area and made sure I was comfortable. He gave me frequent updates during the repair. When everything was done, he explained everything that was done, and thanked me for my business. My truck was washed and vacuumed, and the whole experience made me feel that I was engaged and important. I love this dealership! Highly recommended.
Liars!!!! - vettechsara
I wish I could give a no star rating. All this dealership wants to do is give you the bait and switch. Went to purchase a vehicle, signed all the paperwork and was given the vehicle. Two days later they said the bank said they needed more money or I would have to return the vehicle. Called bank and they said they were not asking for more money that that would have to come from the dealership. Dealership called cops on me today saying I stole there vehicle because I hadn't returned it yet and went in there tried to discuss options with them and all they could say was that the bank is the one asking for more money. The sales manager I talked to several days earlier told me it would be no big deal, as long as I came up with "x" amount of dollars I would get the vehicle no problem, looked me in the eye and shook my hand. Today I try to talk with him and the cockroach that he is, decides to hide in his office so he doesn't have to face me. He told me he wouldn't BS me and that's exactly what him and his company did.
Horrible Customer Service - Joe Vargas
Spent a whole week working with a Sales rep Raymond on trying to setup a new truck. Found one and said that we had it locked in for a Saturday deal. I tried responding to him via phone, email, Voicemail and he never responded back. I tried calling 3 times today (Friday) and was transferred 6 times, put on hold 10 times and hung up on twice only to find out they sold the truck yesterday... Absolutely horrific customer service and will plan on NEVER doing business with Bud Clary again.
Piss poor service - Bill moore
Can not provide good financing as bigger dealerships. !!! Never get to see finance people
Very very low on trade ins !!! Overall not a good place to do business. Customer in parking lot why I was there flipping out about service. Which he payed for extended warranty. Service manager was being a loud total xxxxxxx. Hmmm not good. !!! Horrible in front of customers !! Not very knowledgeable in product either
They price gouge on service repairs. - Joseph Hughes
After paying over $200 for a check engine light report I was quoted $521 for repairs. I had to asked twice for a detailed quote breaking out parts and labor. Being an untrained Chrysler mechanic, I was able to replace both parts in under an hour with OEM parts sourced at 2/3rd the cost of the parts quoted by Chris. I understand Dealership shops are expensive to operate, but $422.64 in labor seems out of line. The service sales rep was Chris Rider.
I recommend using another dealer or independent mechanic.
Chrysler Dodge Jeep Ram of Walla Walla
Lithia Chrysler Jeep Dodge of Tri-Cities
Mid Valley Chrysler Dodge Jeep Ram
Used Car Manager