Superb Service - Jvenier
Greg and Ricky went the extra mile to find the truck my husband was looking for. The service we received was exceptional and very timely in assisting in every way. Thank you all for such great service. Justin in financing worked his magic
Thanks to you all
Top Reviewed Specialists At This Dealership
Purchase of new van - EDIN9604
Great service staff I love the new van space is amazing and everything I was looking for in the van definitely worth the purchase lots of room
Oil change - steviewells12
Excellent service, friendly and knowledgeable staff. I would do business at this place again and I would recommend the business to others.
Thank you for your services
Cody Edwards gets the job done!!!! - QC2019
Mr. Edwards takes the guess work out of all the contracts. He takes the time to explain everything in detail. Cody is very patient and will make sure that you are 100 percent satisfied. He is the man to go to!!!
Sales and Leasing
Service and cylinder heads fixed - Bookjeep
I was very pleased to have the cylinder heads replaced under warranty without having to argue for it like i have read about on the forums. I also had the oil changed, tires rotated, coolant flushed and differential oil changed. The one very disappointing thing was that approximately 6 hours after paying and leaving the dealership i was emailed a coupon that would have saved me about $75 on the other services i had performed, which is obviously useless to me after the fact.
Upgrade - Cust118
Time to upgrade going to dick Hanna jeep at the Vancouver automall. I AM A REPEAT COSTUMER.I HAVE NEVER HAD A BAD EXPERIENCE THERE. I have recommended this dealership to all my friends and family. Thanks Dan Finley
Internet Sales Manager
Web Operations Manager
F & I Manager
Good experience. Fast service - Cueballdg
Service was quick and all tasks completed accurately.
Service agent was friendly and accommodating.
It was a busy morning checking in and the time for check in was still quick.
Stop by here first - Owen J
One of the best dealerships i have been too. Bill was awesome. Friendly person that actually care about getting me into a vehicle not the sale. This would be my first stop if ever in the market for a jeep. Cant say enough about Bill!!!!! He is a go to salesman.
Always going the extra steps to help out - goldadechristine
This dealer always does there best to put you in the car or truck you need. And stands behind the purchase. They always make it right.
Super accommodating and knowledgeable - Pacificgirl21
My friend and I went to rairdons on a whim after my recent job promotion. I’ve always wanted a Jeep and jay laclair was so helpful and showed me all the different models to find the right on for me. My dream Jeep is a bit out of my immediate price range but I know in a few months I’ll be back to see jay again. Thank you!
Excellent Service - NW Gal
We brought in our 1999 Jeep for a new headlight and hood struts. The lights were fixed quickly but the struts had to be ordered, We returned the next day for the strut installation and were in and out within 30 minutes. Great service. Efficient, courteous.
Best customer service - Denise
I won't even go anywhere else even just for an oil change. Very professional in all aspects from greeting customer to the follow through to make sure everything is just what you asked for. Also advising thoroughly what may be needed in the near future for maintenance. The Best!
Awesome deal on my 2018 diesel pickup - TruckGuy1234
Jason Flavell helped me to find the diesel truck I've been looking for. He got me an amazing deal. The truck I originally wanted had sold but he found a slightly higher model for a fabulous price. Jason was very responsive over text message.
5 Star Rating, excellent customer service from Keith Rogers - Ponderingman
Keith Rogers went out of his way to make sure we were satisfied with our purchase of our 2018 Hyundai Tucson. Thanks again for the great customer service.
Maintenance and recalls - Jonnyb
I always work with Nate and he’s always professional and have to the parts ready before my appt. I strongly recommend seeing Nate at Monroe Dodge
Great customer service - Jack 8450
Have been dealing with Dodge dealer in auburn got very poor customer service , ask for call back on vehicle calls were never returned , 6 weeks to fix transmission .
Enumclaw Dodge called me twice to let me know what was going on with the vehicle , even washed my vehicle part of the service , highly recommend this dealer . I will not go back to the Auburn Dealership
Great, help awesome team to work with. - JordanL
Frankie Abaun was a very helpful and quick assisting employee! He made me feel very comfortable, and was very patient and understanding in regards of what was affordable for my price range!
Both my wife and I were impressed! - Jim and Brenda
It isn't often you can say that your experience in buying a new car was satisfying in every way. From the time we arrived at Dishman Dodge until we drove off in our new vehicle was less that 2 1/2 hours. Shawn Vanderberg met us in the lot in a friendly manner. We explained what type of vehicle we were interested in and what options we wanted. Within 10 minutes we found the vehicle we wanted. In less than two hours we were out the door with our new vehicle. With the help of the Dishman Team, we completed the entire transaction. Our thanks to Shawn and the entire staff that assisted.
NEW SUMMIT - Tarakw
Our salesman and the staff were wonderful to work with at this dealership! Paul Straling is an outstanding salesman, Tony the manager really worked with us on pricing and making us feel comfortable with our purchase. I would highly recommend this dealership! Great experience.
What a Wonderful Experience - JeepFamily
It was great working with Cathy, from internet sales team. She took the time to find out our needs and found us a perfect fit for all aspects!! The great service didn’t stop there! We had the pleasure of working with Ingo Hippke, business manager who blew us away with his hard work to do the best deal for us!! Awesome people who care about you and your family!! Thanks we will be return customers, and sending referrals your way!!
Professional and courteous service. - Ramtruckguy
Needed a factory recall on my ram 1500. All aspects of the service visit when promptly and smoothly. Staff was very courteous and service friendly.
Watch them like a hawk. - Rich999
Found a truck on Rairdon's web site that had a great price and set up a test drive. The test drive with Chris Jackson went well, and decided to buy the truck. The dealership tried to add everything they could onto the deal (service contract, gap insurance, maintenance plan, etch, fabric and paint protection, ect) without asking if I wanted any of it. All that total more that $10,000 to the price. Had to get them to remove most of it (kept the maintenace plan). That took about 2 hours. After I made the deal with the floor manager, we did the paper work. I did pay attention and read the contract when I signed it. A few days later I was reading all the paper work and noticed that they added the service contract back in at a cost of over $2350. The interest rate was also .4 percent high than agreed to. I called the dealership 4 times. Was unable to talk to anyone about this. The next day I drove to the dealer, 2 hours and 40 minutes away. Got to service contract removed (as of this review I haven't receive any information of if the refund will be applied against the loan or I will get a check), and the interest rate was drop to what was agreed to.
Great service!!! - Vanessa1
Had our vehicle detailed by them, and it looks amazing! The Service department is always great there! Always very friendly, professional and dedicated to fixing the problem.
Lacking customer service - .
The service department at this dealership leaves a great deal to be desired. It should not take over two hours after dropping your vehicle off to get an oil change. You shouldn't have to go looking or asking someone the status of your vehicle in order to avoid having to wait an extended period of time for your vehicle. In addition, a customer should be notified of all if any recalls that are on a vehicle and time may spent verifying said recalls. Overall, not impressed with this dealership and will not return.
Horrible service department - Yepyepyep
Be very aware of this dealerships service department. I had an front axle replaced well kind of. My pinion on my ram 2500 with 61k miles on it had sheared off and slammed the drive shaft in the transfer case and into the ground. Prior to picking up my truck I got a call from justin in the parts department he told me they sent the wrong axle and had installed in on the truck and needed to order the new one. Justin then told me that they had installed and 1500!!!! On my 2500 don't understand how that was possible. Well i will give the whole story its now been over 2 months and my truck still is not fixed correctly by them. Well here we go. I picked up my truck the Thursday before memorial day weekend just in time for Camping. Well after I picked it up I went right back. Told Sadie Ball the service advisor that its making a weird noise rhat it has never made. She went and talked to there technician she vame back td me it was just rust from my old hubs on the new axle and that everything was fine. Well went and picked up the camper after unhooking the truck from the trailer I had noticed cables haniging down underneath well that was my brake cables and wheel sensors not attached to either side. Called them the next day told them what I found which they didn't really care and thanked me that i got it fixed. Left camp got to Wenatchee i needed to really know what the nosie was whell my heag shields where both slammed up tight to my rotors there technician must not know what he's doing. Got over to rhe Seattle area and the vibration and noise was just unbearable so I took it to another Ram dealership. This dealership found that there was a number of problems heres the list.
1) bent drive shaft
2) Crack in the transfer case
3)bad wear pattern on the new gears.
4)gear contact is way off.
5) metal in the differential fluid.
6) crush sleve installed wrong
7) bad bearings
8) rotors where hammered on and off hammer marks all over then.
9) wheel bearings both sides bad. Cause of that is from taking them off my axle putting them on a 1500 axle taking them off again and putting them back on again!!!
I dont know where they hire there technicians but he might want to find a different career. The peoples lives this place put in danger while pulling my 40 foot travel trailer down the road on memorial day weekend is unreal and my and kids as well. They will not work with me to resolve this issue. Cindy there service manager is just a liar, Rebekah the ceo won't return phone calls. and Denver the owner is just as good at not doing anything as the rest if the.. Do not trust these incompetent mechanics at this dealership you will wish you just drove on past
Efficient sales experience - TJoffroad
Went online, reserved the vehicle through their website. Spoke to Trent (Sales Manager) before arriving to finish up the details. Very efficient process. Vehicle was pulled up, detailed and ready to go. Paperwork was seamless. Please reach out to Trent and the Bellevue team for great service.
Great Service Experience - stampguy
Overall, an outstanding service experience. I was promptly greeted by Aaron at the service desk. He listened to me and made sure he had documented my concern. He put floor and seat covers in my vehicle and escorted me to the waiting area and made sure I was comfortable. He gave me frequent updates during the repair. When everything was done, he explained everything that was done, and thanked me for my business. My truck was washed and vacuumed, and the whole experience made me feel that I was engaged and important. I love this dealership! Highly recommended.
STAY AWAY!!!! - Alejandro Rangel
Came in with my 2014 jeep latitude because it was leaking coolant. I spent 4 days arguing with a guy in service because he kept saying i had to pay $1300 and it would be done in 2 days and i didnt have warranty. My jeep only had 28k miles and i had purchased extended warranty as well. When i went in one day with my paperwork turns out they fired the guy. The next guy told me that parts had been ordered and it would be a few days. When parts got in they gave me a date and told me that it would be ready. They changed the date and time 4 different times. After being in the shop for 15 days they told me that when they were putting everything back together they found 4 stripped bolts and that i needed a new engine! They finally got an engine in and locked my vehicle because of the Blow and Go i had. I had to get my vehicle towed to a different shop to be serviced for that then towed back to the dealership and they said it was my fault i had that on there. After all that they triggered the blow and go AGAIN so i had to pay for that to get serviced again. They finally gave me my vehicle back after 36 days and they forgot to plug my fog lights back in. So i had to take it back to them once again and after 3 hours i got it back and had to get my battery replaced because of it. Worst service i have ever received. It is better to pay to have your vehicle towed to another dealership than to deal with Bud Clary. AVOID THIS PLACE AT ALL COST!!!
University Auto Center CDJR
Lithia Chrysler Jeep Dodge of Tri-Cities
Chrysler Dodge Jeep Ram of Walla Walla
Fleet & Commercial Manager