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They had my car in and out within an hour! They did great... - mom4life63
They had my car in and out within an hour! They did great and explained what my car needs next. Offered to even wash my car!
Top Reviewed Service Specialists At This Dealership
Checked tire pressure and tire light still on and key fob... - Tanyawilus
Checked tire pressure and tire light still on and key fob still flashes after service. Didn't vacuum after asked if we wanted it vacuumed.
Assistant Service Manager
Mercedes Benz Assistant Service Manager
Great work done Properly,instead of half- added.Very nice... - Robertwheeler6666
Great work done Properly,instead of half- added.Very nice courier added plus was ride to and from shop. I live in another town. Professional Diagnostics!
Joshua was very helpful, he took the time to explain the... - Max Wilson
Joshua was very helpful, he took the time to explain the work that was performed and kept me updated throughout the day. Thank you Overturf!
This guy is on it for me. Far exceeding my expectations.... - monica barry
This guy is on it for me. Far exceeding my expectations. He said he would take care of me and he has. Thanks Rabar much appreciated.
Superb service..5 stars for Ernie - windyridged
Professional, really pleasant and excellent quick and easy service with Ernie. Needs a raise! Helpful, informed and informative and kept us informed at every step. Took it in at 8 and it was ready by noon! Ernie was the best!!!
Customer service - Donnyjd
This morning we went to Kia with the intentions of visiting the Service Department with a “rattling issue” we had with our 2016 Sorento. They serviced our car only to find out that our engine was shot! In total disbelief we went and talked with Rich Purdy (our original salesman 3 years ago)... as we were venting to him he told us it will be ok. We tossed around options and spending 7,000 on a new engine did not seem feasible, he talked to us extensively and we went and looked at 2019 Sorento’s. I cannot say enough about his care and concern for our situation! We found one, of course! As we were signing the paperwork Tyler (sales manager) came over to tell us that our car was still under warranty and if we did not want to purchase new... that we were not obligated to the contract! That blew us away... I cannot say enough (again) about the integrity of this dealership. We chose to drive away with a brand new 2019 Sorento. Thank you to everyone that helped us today in our time of freak out panic!!
Thank you again...
Donny and Leslie Davison
Easy, through service and Curtis is the absolute best... - CAROL16
Easy, through service and Curtis is the absolute best service advisor! And Brandi found our replacement wiper blades for the best price too. We’ll be back!
Express Service Advisor
Everyone was terrific and kudos to amber and Luke too.... - marytmisha
Everyone was terrific and kudos to amber and Luke too. So great and boy I m so glad you gave me such a great deal. Came in for service and ended up buying a newer car! Amber s approach is a good way to get people interested
Great service in my 2019 Nautilus when the doors wouldn't... - Peggy
Great service in my 2019 Nautilus when the doors wouldn't unlock! Will come back for my service needs. Nice delivery/drop-off service also
From those working in the maintenance department to the... - NewCarOwner
From those working in the maintenance department to the finance people, all are great to work with! They are friendly and very customer service oriented.
Exceptional Service and Follow-through - Sue
I was visiting the Tri-Cities and had an untimely and rare transmission issue with my 2015 CX-5. I called McCurley and had my car towed into the shop. Anibal "Nemo" not only managed the issue promply and perfectly, but also set me up with a new loaner car to use. Knowing the repair would take some time and I live and work 200 miles from the dealership- he offered that I could return at my conveniece to retrieve my car. Although I know this issue was covered under warranty, I can't tell you the peace of mind this level of service provided. I would definitely recommend McCurley to anyone looking to purchase or service a Mazda.
I've been bringing ALL my cars (not JUSTjust Honda) for... - JeremyR
I've been bringing ALL my cars (not JUST
just Honda) for many years. The main reason is that i feel like I am treated honestly and fairly.
I have NEVER felt like they were finding things wrong with my car that might or might not need to be fixed and then trying to scare me into spending tons of money unnecessarily... I have had that happen at a LOT of other mechanics.
I have also NEVER left with something NEW that was broken that WASN'T broken when i first came in. I have also had that happen to me at other mechanics.
These negative experiences made me HATE taking my car in to get worked on anywhere else but Mccurley... just knowing that the dishonest mechanics would either talk over my head to get me to pay for services I might not need, or that they would break something in the process of fixing the original problem.
They have definitely built trust with me over many years.
I recommend them to anyone that needs work done on their cars.
One last note is that PAUL, the shuttle driver is a real credit to the organization. He is so nice and pleasant and a joy to be around when he is doing me of and picking me up. I truly look forward to spending time in the car with him whenever I bring a car in for service.
Working with West Coast was a great experience. I was... - Rcdevilliers
Working with West Coast was a great experience. I was given a good deal on my truck purchase and the service department has done a great job repairing and servicing the various vehicles my wife and I have. I recommend them
Friendly service advisors, good shop rate on older... - Brian
Friendly service advisors, good shop rate on older Jaguars. They do what you ask them to do, and make it easy to keep up annual maintenance.
Auto Detail Shp - dj_johns44
Auto Detail did a great job of taking care of some minor surface scratches and blemishes and delivered my vehicle on time. Brett is a pleasure to work with and stays on top of any emerging issues.
The service department did great job on my annual Jaguar... - iccaro
The service department did great job on my annual Jaguar service. They had my vehicle ready exactly when promised and even managed to address a recall.
Amazing service! Quick and east! Kevin was amazing! I... - Brittney.l.cruse
Amazing service! Quick and east! Kevin was amazing! I would highly recommend going here for your car needs. They don’t weasel you into buying!
Makenze was great help so was the salesmen, good working... - ferencik
Makenze was great help so was the salesmen, good working with them ,no pressure, asked what I was looking for, worked with me on pricing.
John was great to work with. He knew I was on a budget... - Jewelscap1
John was great to work with. He knew I was on a budget and he was honest with me and told me what could wait until I had more funds and what needed to get done right away. He was also nice enough to help out with what I thought was going to be an expensive fix. I had an area where the seam was coming apart from the back seat and into the front. He was able to mess with it to get it lined back up the way it should be.
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