22 virginia Volkswagen Dealers

Jamall contacted me after he saw I had previewed a car - ivruss1976

Jamall contacted me after he saw I had previewed a car online. I responded to his voice mail, he told me what time he would be at the dealership, I got there a few minutes after he left. Another sales associate called him and Jamall came back. Really appreciated the the customer service. He was very helpful. Excellent customer service.

Kept me informed about my car and what needed to be - WCOSGROVE7766

Kept me informed about my car and what needed to be repaired And when it would be available for pick up

All the employees that we interacted with while there - Zachtm411

All the employees that we interacted with while there shopping for my new car were exception and professional. Greatly enjoyed my experience!

Absolutely Amazing from start to finish! - Teirra

Absolutely Amazing from start to finish! On Sunday 3/8/26 I called and inquired about a Kia Telluride about 30 minutes before closing and was told I would receive a follow up call on Monday morning 3/9/26. Not only did I receive that call but Johnathan was very thorough and was able to get me approved over the phone before I even got off from work with all of the final numbers. The dealership was about an hour drive for me and upon my arrival I was greeted by Kevin who was just as Amazing as Johnathan. I was surprised and amazed that all of the paperwork was ready for me to sign. It was such an Awesome experience and everything was smooth from beginning to end even with the finance person. I could go on and on about my experience because I am just that pleased. I will definitely recommend this dealership to anyone I know. Although I worked specifically with Kevin and Johnathan I am 100% sure that all staff members are just as Amazing! Shop Safford VW Richmond I promise you won’t be disappointed!

Good, clear communication. - jrd2d

Good, clear communication. All work done same day and cost less than I had anticipated.

They are the best dealership I have ever purchased from. - Penny

They are the best dealership I have ever purchased from. Every person I dealt with was more like a friend than a salesman. Thank you Casey VW for making a some times stressful situation a fun exciting purchased of a new vehicle.

My Sales Rep Alli, she is so organize, know her job, very - Toyota Grand Highlander 2024

My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help.

Enrique was great! - Dad Connor

Enrique was great!!! Especially as a new salesman. John was a very helpful sales manager and got me the price I wanted. Thank to the Lindsay staff for making our third Lindsey Vw an easy process

The sevice was handled quickly and was thoroughly done. - Joanp47

The sevice was handled quickly and was thoroughly done. The service representative and other staff were pleasant and friendly.

I have been driving VW for over 20 years with 5 different - ginaq330

I have been driving VW for over 20 years with 5 different vehicles. I have worked with multiple dealerships across the US. Rhea is by far the best mechanic I’ve ever worked with. She knows VW and explains things in detail. I trust Rhea implicitly.

Friendly staff. - Kernan

Friendly staff. Clean facility. Service waiting time is reasonable. Very accommodating when making appointments for service.

We have a pleasant experience purchasing our car from - mabelle.trix

We have a pleasant experience purchasing our car from this dealership. Thank you Mr. Cox

I’m am extremely frustrated at this dealership! - jenniferje1972

I’m am extremely frustrated at this dealership! I sold them my car almost a month ago. It’s already on there lot for sale and I still haven’t seen my money for it. They didn’t even give me what we originally agreed on. It’s excuse after excuse! I am coming into money soon (my mom passed) and I was going to buy a brand new car but I wouldn’t give this place the time of day if they gave me a car for free!

One of the rules I live by is to give credit where credit - Marilyn.Waltermire

One of the rules I live by is to give credit where credit is due – that credit is due to Israel, who is the Finance person at DARCARS Volkswagen Fairfax, 11050 Fairfax Blvd, Fairfax, VA 22030. Israel went far above what I expected. His customer service and finance expertise is stars and heaven above what other persons in his position have provided. I’m so grateful to have had a wonderful experience from Israel at DARCARS. Please thank him for me. Marilyn Waltermire

We contacted Bryan over phone, he was very helpful and - FS

We contacted Bryan over phone, he was very helpful and provided all information. Later, we went to the dealership and luckily got Bryan. We brought Audi A3. He was helpful throughout the whole process. The technicians were also very friendly. Even 5 min before closing time, they were happily answered all our questions.

We called about the vehicle this morning at 11:AM to set - Ybrownshorty

We called about the vehicle this morning at 11:AM to set set up a test drive. We arrived 45 minutes later, drove the car and one hour after the test drive we were signing papers. The dealership team were prompt, efficient and friendly. We especially appreciated Scott Henderson's service!

I took my car here to be serviced. - Cmcampbell44

I took my car here to be serviced. They were extremely untimely, and my service advisor was a poor communicator. I was told my car needed to be there on a Friday at 7:30 AM, and it was not looked at until late Saturday. I was then told my car would be ready to pick up by Tuesday, but it was not pulled into the bay to be serviced until the following Monday. While towing my car into the bay, they broke my shifting mechanism. I was not made aware of all charges before they proceeded with services. I was told they were towing it into the bay but was not made aware there would be a cost. I have insurance that will tow my car for free, and I would have elected to have this covered by insurance if I was made aware of the cost. Maybe my car wouldn’t have been damaged if this would have been communicated to me. I will not be returning for service from FLow VW. This is my second bad experience with them. After my first poor experience an employee gave me a card for a free detail. I gave this to a staff member when dropping my car off this time, and they did not complete the detail. I pay half the cost for better quality work at a local repair shop where their employees are honest and timely.

Purchased my brand new Atlas R-Line after a total loss - Ymstewart910

Purchased my brand new Atlas R-Line after a total loss and from the moment I walked in the door, Jose, Haben and Mariyia made the whole car buying process quite enjoyable. I had no intention on purchasing a car when I walked in but the rebates made it a deal I couldn’t refuse. I’ve since referred 3 other people to work with Lindsay as they made me feel at home and could trust them to not rip me off. Haben and Mariyia are awesome to work with! Highly recommend them both!