82 Ford Dealers near 16506near 16506

Great service clean waiting room also quick service Chris - richardberesik

Great service clean waiting room also quick service Chris went over everything and explained everything always take my challenger there for service can trust them for treating if it was theres.

I had a Ford Ecosport and it has a recall and I’ve been - calliea07

I had a Ford Ecosport and it has a recall and I’ve been without a car for about 3 months. Antonio was such a big help getting me into a new 2023 Escape. I wasn’t expecting to get a newer car just wanted to see what my options were. Antonio was patient and I thank him for that.

Everything went fine. - tduf0406

Everything went fine. They came to my work space to pick up my vehicle. Service was performed as stated

On time, knowledgeable, well trained staff, courteous - Jellissq

On time, knowledgeable, well trained staff, courteous staff. I purchase my 2022 Bronco at Bairel Ford and because of their excelkent service I will be purchasing a new Bronco from ghetto same dealer!

Seriously misdiagnosed engine problem and illegally tried - ksplitstone74

Seriously misdiagnosed engine problem and illegally tried to charge me for it rather than fix it under the warranty. The fix would have been useless anyway, they ignored the actual problem. They also refused to do both recalls. They left all my doors unlocked and the glove box and console where open and items stolen from the vehicle. Will update this after my complaints are filed and resolved with The F.T.C. & Attorney General. Possible lawsuit forthcoming. I suggest people educate themselves of the Magnuson-Moss Warranty Act. Your state also has many other consumer protections for when a car dealer may be misinforming you of your rights.

This is the worse place to bring your car no matter what - Jck20440

This is the worse place to bring your car no matter what if is a collision or for mechanical services is horrible. I got into an accident beginning of December after a month and some days my car still at the dealer not done yet every time I called them no one was available except for the receptionist, she was the only nice person, but not able to help. Till today’s day I still waiting on missing parts that they never put in my car. I called to check the status and what they told me is that Dealer credit card was close and they were not able to but the missing parts that on my car. So I still waiting almost 3 months later. Also after they called me to pick up my car I have to take it to another place to have a new diagnostic because my car wasn’t driving like it was before the accident and they never fixed it I have to spend money from my packet to be able to have car in a correct way. This is not even deserve a STAR IS Frustrating. This place is not Good at all I’m not the only person going through this right now. Please think twice or more before you go to this place they are located in Walden Ave. in Cheektowaga, NY across from metro pcs and Thruway Plaza. Thank you such a bad experience Basil Dealer.

Dealership didn’t get the vehicle I wanted. - Bigsnuff

Dealership didn’t get the vehicle I wanted. Never showed us how to operate the screen and various functions. Disappointed in every aspect of the service.

STAY FAR AWAY! - Mike G

STAY FAR AWAY!!! The only thing worse then their sales staff, is the service department!!! They will be nice when you are buying from them, but if you have a problem, forget it!! Their service department continually missed diagnosed, an engine coolant intrusion into the cylinders for about 6 to 8 months, which is a common problem on Ecoboost engines. WAKE UP LIBERTY!! They are only interested in selling you a car, NOTHING ELSE!! I'm sure they would have been perfectly fine misleading me, until my warranty was up, and I would have to pay out of pocket. The salesman I bought the car from was only interested in selling me something else, and didn't care about the 40k problem he already sold me. I'm so glad I decided to go somewhere else. DEFINITELY WILL NOT RETURN TO LIBERTY!!

Confortable, inviting, helpful and informative. - clintonwhite68

Confortable, inviting, helpful and informative. Adam did a great job selling me my car thank you

Friendly, fast, professional service. - J

Friendly, fast, professional service. Appointment taken by a human ,NOT AN AI BOT. Does not try to increase repair costs, but seeks longterm customers.

I so appreciate the staff at Nick Meyer Ford! - sharonnewell302

I so appreciate the staff at Nick Meyer Ford! They were very courteous, conscientious, knowledgeable and made me and my husband feel most comfortable from the very moment we stepped into the dealership. And our sales rep Nick went to the extreme to make sure that this experience was thorough yet not time-consuming and was there with us every step of the way my husband is a retired Ford employee and this was my first time purchasing a brand new Ford…… The highest stars that you could give in ratings as far as customer service was concerned

The staff is very good, they take great care of your - Xheryl

The staff is very good, they take great care of your service you come in for. They are very friendly!!

I traded in a car and they gave my contact information to - Zachary

I traded in a car and they gave my contact information to whoever bought my old car. I never said they could do this, so they don't value my privacy.

Chris “Bubba” Andrade was our salesman @ Ken Ganley Ford - Richard Boyce

Chris “Bubba” Andrade was our salesman @ Ken Ganley Ford West. He was attentive, asked all the right questions, and was the best salesman we could have asked for. Now, we look forward to the excellent-rated service department for future needs on our brand new 04’ Maverick. Great people to work with all the way. Thanks, Richard Boyce

They were very easy to deal with. - Pesw1954

They were very easy to deal with. They explained everything to me. They called to tell me I needed another part before fixing it. The work was done 3 days before I could pay and they were understanding.

Very honorable and ethical in discussing a purchase for a - Wjohnson

Very honorable and ethical in discussing a purchase for a used vehicle and possible trade in. Dave Kress was great to work with.

Service was welcoming, attentive, and quick. Inspection,... - kristino1980

Service was welcoming, attentive, and quick. Inspection, emissions, and oil change started as it was scheduled and was done in a expected amount of time.

Review UPDATE: Anthony O'Liva, General Manager contacted - johnpancari

Review UPDATE: Anthony O'Liva, General Manager contacted me on 2/28/22 (post-delivery) and addressed many of my initial concerns expressed my earlier review. He is a "straight shooter" and truly cares about the customer and his position at Diehl. We will direct ALL future business his way.

Due to an accident in which my vehicle was a total loss, - grizzlyrob99

Due to an accident in which my vehicle was a total loss, I found myself in need of a quality vehicle in short time. My salesperson, Mia Wright , was attentive to my needs and very understanding of my situation. Within 3 days of my wreck, many quality vehicles were test driven, and the perfect vehicle was found for me. My finance manager, Robert Douglas, arranged financing with multiple options. The entire experience was the best I've ever encountered. Thank you for everything!

I Purchased a used car from this dealer a couple months... - Dustin B

I Purchased a used car from this dealer a couple months ago. Had it shipped at my expense. It arrived with undisclosed cosmetic issues. I was also told it was being detailed and found french fries in the back seat along with general gunk in every space that would hold it. All of that is somewhat tollerable and not why I am writing this review. I typcally purchase used cars and rarely from my own state. I understand they will not be perfect when they show up. However, this car had frozen and pulsing rear breaks. I brought this up the second day of having the car and was told to get an estimate to repair. I did this at my cost and submitted. I was then told this would be taken care of mutiple times for almost two months now that a check was in the mail and tracking would be supplied. Needless to say this has not been taken care of and I as a customer should not have to chase a dealership to ensure a car they sold is safe and functioning in a normal way. I have bought many cars in the past and never lied to, certainly not outright and multiple times. I have never written a bad review before but I think if you have no recourse then this is what you have to do. Buyer beware with this dealer.

Awesome and fast, accurate service. - Cookergirl

Awesome and fast, accurate service. The service department squeezed me in for my needed service

Bait and switch/false advertising. - me

Bait and switch/false advertising. Dealer sends me coupons but does not honor them despite the email stating "For your vehicle (and my vin number indicated there)." This is going on for 4 years now and not once have they honored their coupons. I am done with the lies. I will seek another dealer that is honest and does not play that bait and switch/false advertising game with the consumer. Diagnosis information in regard to tires and brakes stated that my front brakes and front tires have less wear than my rear brakes and rear tires. Everyone knows that the front tires and brakes always wear faster than the rears. Incompetent service people. The paperwork also stated the oil type used and that was wrong oil for my vehicle. Stay away from this dealer if you want good competent service.

Very easy going and had the financial end done in A plus - rob middleton

Very easy going and had the financial end done in A plus time. Jesse the salesman is top notch. Ben in finance very easy going. 2nd truck bought here and both easy going deals.

They get me in on schedule, check for recalls and let me - cindy_l_lauer

They get me in on schedule, check for recalls and let me know what has to be done and when. Shop and waiting area always clean and staff pleasant.

I went here last week and wanted to buy a used ford - Neal

I went here last week and wanted to buy a used ford ranger, they put in the deal a $3500 warranty that I didn't want, salesman wouldn't drop it . So I left. The next day I called and asked him if he was going to sell the truck to me, he said I'll call you back. Half hour later he calls and says we will drop the warranty but you have to finance with us. I said why would I want to finance with you, when I can get financing through my credit union 3% cheaper. They wouldn't sell me the truck. So I filed a complaint with CFPB. I would not recommend this dealership, their just trying to make more money on all this xxxxxxxx. Be careful if you go here.

Great people. - Trixie93

Great people. Excellent service in both buying and maintaining our vehicles. Been Going there for more than 15 yrs.

Shawn was awesome very professional and proficient he and - Dianadarnley3578

Shawn was awesome very professional and proficient he and his team were very helpful and honest got me in a vehicle that I drove off lot

Wonderful people! - csh

Wonderful people! Very friendly and helpful! I got a sweet deal at Greg Sweet Ford! Smaller dealership and big on customer service! Thank you! I would definitely recommend this dealership!

I only went in to have a key remade an programmed. It... - Brian

I only went in to have a key remade an programmed. It took 8 months. Lol what a joke. I will never be back again.

The service is great and so are the people who work - Teresa

The service is great and so are the people who work there. The are always ready to help you