134 California Dodge Dealers

My salesman Juan was super helpful and treated my family - ALANNA_HMK

My salesman Juan was super helpful and treated my family i right .. definitely will be back

Everyone was polite, courteous, and efficient. - bbooker27

Everyone was polite, courteous, and efficient. Jever was a Prince. I am completely satisfied with my experience and would recommend Carmax to family and friends.

It might be time for Parts & Servixe director Michael - 19cellars

It might be time for Parts & Servixe director Michael Jordan to retire. My son’s 2022 Jeep was in for an oil change a week ago and due to the shoddy quality of service they did not catch a leak from what they described as a faulty oil filter gasket. Almost a week later after noticing fresh oil on the ground, under his car he realized his oil had leaked out. He was stranded miles 25 from home and had to get a ride late at night. The next morning he called the dealership and they did the right thing and had the vehicle towed back to the dealership for examination and diagnosis. Of course they made light of it, changed the filter and added oil, but here is where the dealership failed. I spoke to Michael Jordan, whom I waited four days for him to call, which he never did, I had to call to speak to him. I expressed my concerns over the time and money that my son had lost due to no error of his own. I tried speaking calmly to Michael Jordan asking if they would cover some of the “recommended services” the dealership had listed on my son’s last invoice. He offered an oil change and then raised his voice at me and started berating me telling me that’s not how the real world works, he’s not going to do anything more that offer a complementary oil change, cutting me off, talking over me and telling me he didn’t care who I was. How dare anyone yell at me. Michael this is only the start of my complaint about how rude you were to me. What a terrible representation of the dealership.

The pre owned sales process is antiquated and predatory. - lindsey

The pre owned sales process is antiquated and predatory. I was told that they price cars low to get people to come from out of the area, but they can't take off the $3,500 in extras that are not listed anywhere on the website (Despite the claim that they are) because then they would lose money on the car. Prior to my arrival, I requested an out the door price sheet because I did not want to waste time driving 90 minutes if we couldn't reach a deal. After asking for the extras to be removed I was told, "that is usually how we sell all of our vehicles with all products installed, but we are willing to work with you but all negotiations would be done here in house." It felt like the staff forgot it was 2026, including such highlights as: -My manager just chewed me out for asking those to be removed. -It's not up to me (said by showroom manager, who it is very much up to.) -This is legally required by the state (Referring to the charge which is not required) -It is already hardwired installed and can't be removed (I responded that I know that the OD2 port is just a plug in under the steering wheel) -all dealerships do this, even if you go to Sacramento. We all have extras to make money on the cars. I then said that saying we are all xxxxty, is not a good sales tactic. Manager then doubled down and repeated this, that's the way it is. -Having a second man walk over to be the heavy and explain the 3 extras couldn't be removed. -I had been on site 2 hours. I had communicated before I got there I would not take extras. Had been wasting time with the back and forth having to repeat myself, I will buy it now for sticker price, no add ons. Then was told, "it will be a few more minutes to see if there is anything he can do." This is just wasting my time in an attempt to wear me down so I will just say yes to get it over with and pretending something is being 'worked on' while the manager can just decide yes or no. It also seems very clear that getting my income information, was then used on their end to assume that my income of $150K+ meant I could and would afford the $3500 of extra xx on the car. I can absolutely afford it and am also smart enough to not buy crap I don't want or need to. Again, so transparently predatory. End result - the "non removable extras" were removed and I bought the car. The tactic to take hours to hem and haw and attempt to wear me down and give me incorrect information INTENTIONALLY in an attempt to get me to agree to buy the xx profit puppy extras: unethical, and exactly the gross stereotype of car salesmen, in full blown practice. This is why Carvana exists, so people don't have to feel bullied and taken advantage of just to purchase a car at the listed sales price. My auto Fico was over 850, I put $5K down, financed through the dealership (Which we know you make money off of by adding to my interest rate) and showed up having already said what car I wanted and was ready to purchase it right then. Is this not the exact type of customer you want? I can only imagine what other customers go through who are less knowledgeable or comfortable calling out the xx. I can't stand a process where I am lied to, treated like I am stupid, and then you take my money. Left a terrible taste in my mouth. Also, it wouldn't hurt to have a single female work there. But I stopped working at a dealership for the exact environment that you foster, so I bet it is very rare that you receive female applicants. Now, do I think the 2 men I worked with on the 'sale' are an outlier? No, I think this is the exact way all sales staff here are instructed to operate. But wouldn't it be better to respect customers and be transparent and see if they could still sell cars on true facts and less the customer make choices for themselves? Instead I still had to go through the steps of bullying, lies, attempted sympathy (I will lose money on this deal) and fake concern...... All for buying a car and the listed sales price.

Regular maintenance required on my Durango, Kevin Krause - frank

Regular maintenance required on my Durango, Kevin Krause took the time to make sure I knew exactly what was needed and when to expect the vehicle to be ready. Great experience!

Justin in the service department was incredibly kind and - Teresa

Justin in the service department was incredibly kind and made servicing my vehicle so easy. Wendy was so sweet and created such a welcoming environment. Thank you both for the amazing service at Crown Dodge Dealership!

From start to finish… Excellent service. - tweetyhurd007

From start to finish… Excellent service. I have no need to go anywhere else. Great job

I worked with Sales Associate Gavin and Manager Simone to - heppa1x

I worked with Sales Associate Gavin and Manager Simone to purchase a used 2023 Camry. I verbally denied all optional packages, but my sales contract included both Sky Force ($1495) and MVP VSC Vehicle Protection Plan ($3600). I completed a Service Contract Cancellation form in regard to the Vehicle Protection Plan, and I am hoping to receive full reimbursement. But I am told the Sky Force (vehicle tracker) is installed on the vehicle and is not optional. My contract wording states: "The following goods and services ar e NOT required as a condition to obtaining financing terms for the purchase of the Vehicle. Optional Theft Deterrent Device(s) :(1) Sky Force SVR Used. In speaking to Simone, I am not given the option of cancelling Sky Force. This dealership has a Better Business Bureau (BBB) rating of D+.

Brendon helped me and w! - Tanyatelesfort

Brendon helped me and w!s the best, everything was super easy and quick. The whole process was done in less than a hour. Ty you so much!

Fantastic customer service support! - Reynarose40

Fantastic customer service support!! Scott, Trish,Ben, Brian Service - amazing service I received very great!!

Great experience. - shane.c

Great experience. Saul was my first contact and Kyle finished things up. Both were professional and knowledgable. Joe in finance was a pleasure to work with as well and really made that part painless.

The best, no bull car buying experience. - Cody

The best, no bull car buying experience. We called from out of town got the best price over phone drove to dealer. We were only ther for 2 hours for buying process, and transferring belongings to new car and installing front and rear dash cameras. Super friendly salesman Kurt, and finance Tom. Out of 15 dealerships we went to they were the only ones that didn't add mark ups and expensive addon that are garbage, and had a true straight up price.

Great experience. - Chris OReilly

Great experience. No messing around. In and out and everything works now. I want to Thank you guys

I was very happy with my experience at i10 ram. - Larry J

I was very happy with my experience at i10 ram. My service advisor, Mario, kept me updated, and was professional. I will definitely use this dealership in the future.

The service was quick, decent. - Charlie

The service was quick, decent. I am very satisfied by the representative. No issues at all.

A few weeks ago, I inquired, online, about a vehicle on - kitedude

A few weeks ago, I inquired, online, about a vehicle on their website. Almost immediately, Jose Garcia called me and was able to schedule a time for us to meet that day. When I arrived, Jose was there to greet me and had the vehicle on display. He was extremely well versed on the features of the car. The credit application process was very simple. Literally a QR code. During the negotiation process, Jericho stepped in to work on a payment plan that I was agreeable to. Jose suggested that we go on a test drive and I was sold. The gentleman, in the financial department, was extremely efficient as we worked through the financing and paperwork. Jose, and the team, made the whole process very smooth and effortless with his professional and friendly demeanor. All in all, I had a great experience with Jose and the team at Fremont CDJR.

I had some challenges at another dealer. - rickmorales36

I had some challenges at another dealer. I was referred to Glendora. I met the folks there and they were exactly how I wish every car purchase experience I ever had would have went. I can tell you that regardless of make and model, if I ever to choose to purchase another car in the near future I will be back there without question. Debbie and Fran have my customer loyalty.

Up front pricing. - DH

Up front pricing. No hidden charges like other dealers. Professional, knowledge. friendly staff. Easy e-purchase process.

Thanks to the service department for offering a good deal - rapolinar49

Thanks to the service department for offering a good deal and getting me in and out fast as possible.

Took my car on Saturday…After setting up appt…no record - Doesthismatter

Took my car on Saturday…After setting up appt…no record when I arrived..Car wasn’t looked at until Thursday, per the “Service Rep”….No communication, I had to call daily and hear excuses of techs being busy and about some van that had been there for two weeks and they needed to focus on that…Then they shouldn’t have taken my appt! Car was finally ready late Friday…I asked to have an invoice sent to me because surprise surprise issue wasn’t covered…invoice never received as promised. Then I get charged 2% fee for using a CC…Even after paying over $600 for a battery! Industry wide scam…especially at the rates they charge for labor and that built in profit margin….PS car has 29k miles on it…End of the day the service department doesn’t care how long they have your car and has no concerns about staying in communication…and for these reasons is why I would not bring my car back there but also why I would not reward them by buying another vehicle from them…Should have stuck with Hyundai…

Amazing dealership and costumer service Andrew was very - Fmartinez559

Amazing dealership and costumer service Andrew was very attentive and great with helping me find a good deal that works with me very much recommend this dealership!

We have at leased three vehicles from this dealership. - Mary G.

We have at leased three vehicles from this dealership. The experience has been professional and comfortable. Everyone has been excellent from the sales person shout out to Sebastian M. to every one of the managers. They treat you with respect and they answer any questions that you have. The whole process has been positive. From the beginning of a lease to returning the lease. They are head and shoulders above the other dealers in San Diego.

I had an amazing experience buying my car here. - Humberto cruz

I had an amazing experience buying my car here. Lucas, the salesman, was super nice and very chill he helped me with everything and answered every question without any pressure. I’ve purchased multiple vehicles over the years and have dealt with some pretty bad sales managers in the past, but Ivan was the complete opposite. He went out of his way to help get this deal done and is by far the best sales manager I’ve ever worked with. The whole process was smooth, professional, and actually enjoyable. Highly recommend this dealership.

Puente Hills Dodge is by far the dealer I most regret - caamaro1694

Puente Hills Dodge is by far the dealer I most regret doing business with. I’ve purchased vehicles from them in 2020 and again in 2025, and even recommended them to my father-in-law earlier this year — he bought a ProMaster just last month. Unfortunately, their service department is hands-down the worst when it comes to customer service. Long story short, I leased a 2025 Ram 1500 that started having electrical issues — serious ones — to the point where the truck would shut off while driving. The service department has “tried” fixing the issue more than three times and has failed each time. They don’t offer courtesy vehicles, which makes the whole process even more inconvenient. My current service advisor, Michael, has been a complete headache to deal with — no communication, no follow-up, and nearly impossible to reach. On the other hand, Buster was great the first time I worked with him; honest and straightforward. I’ve also tried contacting the service manager, Robert, multiple times, but every call goes to voicemail and I never get a call back. I’m sharing this feedback in case you’re in the market for a Chrysler, Fiat, or Ram product — save yourself the time and frustration. Look for a dealership that actually cares about its customers instead of just chasing profit. To top it off, when my father-in-law purchased his ProMaster, we pointed out during the test drive that one of the top lights was disconnected and needed replacement. The salesperson assured us it would be fixed — just bring the van back when service was open. When we returned, they flat-out refused to repair it, claiming it wasn’t part of the deal, even though it was noted and confirmed with finance during signing. In short: Puente Hills Dodge operates like the slumlords of CFA dealers — avoid at all costs.

I was shopping around for the best deal and expected a - cesar.chevy81

I was shopping around for the best deal and expected a professional experience. Instead, I was made uncomfortable by a comment from a dealership employee. When discussing pricing and options, the employee said, “How do you like how it feels,” which was completely inappropriate and unprofessional in this context. Car buying should be respectful and straightforward. Comments like this made the experience uncomfortable and unwelcoming, and it immediately ended my interest in doing business here. I would not recommend this dealership, especially for customers who expect professionalism and respectful communication.

Yo Bladimir compré mi jeep rubicon lodi jeep mi agente de - Bladimir_angulo

Yo Bladimir compré mi jeep rubicon lodi jeep mi agente de ventas Héctor me dio el mejor servicio necesario muy amable sobre todo los descuentos

t was an awful experience from start to finish. - Angry customer

t was an awful experience from start to finish. The service was unprofessional and made the situation more frustrating than it needed to be. I would not recommend this place to anyone.

Was easier than I thought, Got an amazing Discount and A - Alejandro

Was easier than I thought, Got an amazing Discount and A Great Car. 100% Recommended

Stori made this such a easy and pleasant experience! - Jessica G

Stori made this such a easy and pleasant experience! She was able to educate and walk me through everything that needed to be done to my car. She also provided excellent communication throughout the whole process, keeping me updated at all times! 10/10 service, thanks to Stori!

Had a great experience interacting with Billy Thao buying - Carlos R Martinez

Had a great experience interacting with Billy Thao buying my 25 gmc deanli 2500hd and making the deal go through.