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Beyond happy!! - amerlot28
I cannot say enough wonderful things about this dealership!! My experience with my sales advisor Oscar Sanchez was incredible. Oscar is the absolute best! He is extremely knowledgeable and very friendly. He really cared about my experience while I was there. He answered every single question I had and explained everything in detail. Purchasing/Leasing a vehicle can be a scary and long process. Oscar made me feel comfortable and at ease every step of the way. The entire staff was professional, friendly, and helpful. Leslie in finance was a joy to work with. Of course Oscar is my favorite as he made it all happen. The sales manager Andres is absolutely fantastic as well! It makes sense why this dealership does so well and is so highly regarded. If you're looking for a Jeep, don't even bother with any other dealership. Russell Westbrook is by far the best Jeep dealer in LA! I've never been so happy in a vehicle as I am in my new Wrangler! Thank you thank you thank you!
Top Reviewed Specialists At This Dealership
amazing and fast - k_valdivia3
came in looking to trade in and came out more than excited with the help of the dodge team, alex has helped me more than he could have and just did an awesome job with getting me the car of my dreams, greatly appreciated and alex is just great overall
Very friendly and helpful! - Dawn
Wasn't even thinking about buying a new vehicle but fell in love with this truck!! The customer service was awesome and very patient while my husband and I decided to make an awesome decision in buying this truck!!
Internet Sales Consultant
work went good - BRET.CERINI
the work on the truck went good and all is working good now. I did have to go back to have them complete the reset on the computer for the oil life and fuel filter life and also reset the XM radio that zeroed out when they disconnected the battery.
Thank you Max! You have given me a chance to succeed in... - ImNotThatBrian
Thank you Max! You have given me a chance to succeed in life. You took my busted old car and got me into a fully electric super sweet car! I love it and I’m so grateful. Thank you!
Internet Sales Director
Great experience buying Ram 1500 - mbpowers21
Jon and Bryan were great to work with. Responsive and knowledgeable, but not pushy. Helped with additional discounts without even making a big deal about it. Bryan also explained the myriad features available on the media center very clearly and had the paperwork ready to go so all went quickly. Even had the opportunity to share my appreciation with the owner. Overall excellent experience.
Friendly car buying experience - Jason
Thank you to John Samra for making my car buying experience easy and as expedient as possible. He was very easy to work with and straight forward with me throughout the entire process, and we were able to come to a deal much quicker than any other dealership I have ever been to.
General Sales Manager
A pleasure to buy from! - pgumina
Buying a new car from Elk Grove Chrysler Jeep Ram was very easy and I enjoyed working out a deal that I was comfortable with. I would recommend this dealership to anyone interested in a new vehicle.
Senior Sales Consultant
Excellent service from Vicente! - jaochi
Vicente was a pleasure to work with! He was very knowledgeable about our van, and he made us feel convinced that we were making the right decision. We are very happy with our new van!
Sales and leas
Awesome - shorty
I first called the dealership before going in and spoke with Marty. I told him what I was looking for and I went in the next day. Of course I asked for Marty by name and he came out and showed me around. He showed me the cutest 2018 Fiat 500 Pop in Charcoal gray, within five minutes of my arrival. I had gotten there at 1:30 and left by 5:30. Full of information and a very pleasant experience along with my new Fiat. This was in April of this year, I returned with my daughter in July, again I went in looking for Marty and again he helped us and we left with a 2015 Kia Forte. Would I go back or recommend my salesman to anyone looking for a car. Yes, Marty at DCH. Thank you for making it easy to buy a car.
Internet Sales Manager
Great experience sales personnel were not pushy. They... - rod.cargill
Great experience sales personnel were not pushy. They answered all of our questions. when we decided to buy the process was straightforward and quick. Would buy from agian
Jeep Wrangler Purchase - joerican9
I was referred to Jarred by my cousin Jessie. So I made an appointment and he had the right Jeep ready as soon as I got there. The financing was easy and everyone was wonderful to work with.
Three weeks after our purchase we went back to upgrade the tires and rims. I met with Todd the in the custom jeep department and he really knows his stuff. Out of all the dealerships we went to J Star was the most helpful and the best price. I totally recommend J Star to anyone that is considering buying a new car. As a business owner myself, I can honestly say, J Star is serious about having repeat customers. Thanks Guy's!...…. I'll Be Back!
If you are car shopping south california make sure you... - Danny
If you are car shopping south california make sure you stop by at JSTAR you wont regret it at all. Awesome Deals you dont want to miss!
Service department is top notch, fixed my jeep very fast... - Shotguntc
Service department is top notch, fixed my jeep very fast and efficiently, no hassle, very friendly. They scheduled my vehicle when I needed it and was done before I expected it back.
Scot Eichenbaum is the bomb! - Paul V
Scot Eichenbaum is a great and trusted resource! I trust him without reservation and he made the shopping experience fun and painless.
Go see Scot.
Best Sales Experience Ever! Ask for Billy - Ryan
Thank you Billy! Truly exceptional service and a great person. Listened to what we wanted, asked questions to help us make decisions, did an excellent job finding the color combo we wanted after he showed us multiple van exterior and interior combos in stock. He really cared about our experience and getting the vehicle we wanted. David also assisted us and was polite and helpful. Alberto was very nice and brought clarity to the financing, charges and additional purchase options we could choose and did including the extended warranty (opted for since new vehicles have tons of computer components and buttons that can fail and cost big bucks to repair, divided out over the length, was only a couple hundred bucks additional each year), gap insurance and Zurich protection. Very impressed and happy with our experience and purchase. Looking forward to returning for services visits and to buy our next Ram truck there.
Side note, I had viewed other dealers websites and even called them but chose to come to Walnut Creek CJDR when I spoke to my uncle about our interest in getting a Pacifica Hybrid. He has known multiple people there for decades and highly recommended them and their professionalism. It is rare to find people who have worked at the same dealership for 15, 20 years and that is true here because they are great people and a great dealership who care about the customer.
Great experience purchasing 2019 Jeep Wrangler.... - Kromag
Great experience purchasing 2019 Jeep Wrangler. Negotiated via phone and email With Oscar and arrived at the dealership with the hardest part done. Rudy the manager was helpful and checked in, aware of the deal we had negotiated. They have several lots so it took a while to get the car for a test drive, but someone always checked on us and communicated. They were friendly and professional. After hearing of our terrible experience at HUNTINGTON Jeep they made sure to make the process fair and professional. Highly recommend this dealership
On the 11/29/2019 I was passing by this auto dealer, went... - Myleselbert2211
On the 11/29/2019 I was passing by this auto dealer, went ok and Mr Brandon approached me, and with his expertise he was able to convince me to buying a Dodge Journey. Thank you God bless
Easy and stress free - Lola
Very easy and stress free!! Very helpful and helped getting the best deal possible!! Cynthia was very patient and understanding with our needs. Thank you!!
We bought a 2011 GMC Acadia.. it all started with a phone... - Tsmeda
We bought a 2011 GMC Acadia.. it all started with a phone call. Martin was the first person to help me Sabino was the last person. Great customer service the entire time. Everybody seemed very helpful Sabino went above and beyond! Thank you!
Brian Evans - markbauhofer
Brian Evans is tops in his field, knowledge, experience, customer service, welcoming, and sincere.
I have nothing but great service by Brian Evans. He is the reason I keep coming back to Auburn Chrysler Dodge Ram.
Airbag Safety Recall Repair - Starryskye1005
Liz was very friendly and helpful at my check in time. I was offered a shuttle to another part of town and told that i would be called within a few hours to pick up my vehicle. I was called within 2 hours to pick up my vehicle and at check out was very a quick and easy experience to get on my way. Great Customer Service
Great - sandypants1122
Nice people, great truck, good deal. What more can I say? They stayed a bit late to get our deal done too. We'll be back.
Great Service, Clean Facilities.. - MR LUV
My Service Advisor, Jon Moreau was very Attentive, Courteous, and Professional. My 2018 Chrysler Pacifica Limited was serviced in a timely manner. Jon exhibited Excellent Knowledge and is a Credit to Hanlees Chrysler Dodge Ram Kia Auto Group!
Excellent facilities, very clean. The Customer Lounge Area was spacious with a Kid's Area. They have a Large Screen TV, Free Wi-Fi, Coffee, Donuts, and Popcorn.
I Recommend this Dealership.
Very happy with the service performed. The service rep... - Jsweet53
Very happy with the service performed. The service rep was helpful with service tips to plan on for the future but did not “over-prescribe”. I’ve always heard that dealerships over do the service and charge too much but That has not been my experience here. I’ve been in for service and minor recalls 3 times (2 trucks) and I’ve been happy with the service each time.
Very warm and welcome greeting - Cinking29
Excellent experience and gave me my 2019 hemi the exact car i wanted. Thank you i love my car and it’s my favorite one
A Beautiful Way to Spend an Afternoon - Diane Powers
I didn’t really come to the dealership expecting to come home with a car but I did and I’m through the moon for the decision. Everyone I met that day treated me like family. All were positive and very informative. I’m very happy with my lease and I feel I can come back anytime if I have a question. Thank you dearly, Joel, Jeff, Scott, Luis and Larry.
Excellent experience - GoManGO Tango
Flawless customer service/very welcoming/feels like your with family. I would definitely recommend you check these guys out. Shout out to Alejandro. Thank y’all. Proud GoManGo owner
Great experience. - TodEaland
I have bought about four cars here and it has always been a good, and pleasant experience. This time I was just in for a recall on a water pump for my RAM 2500 truck. I was helped by Matt and Kelly. Stuart came over to just say hello, and A.J. did the repair. He also had several good tips about operating the truck. Everyone was pleasant and well-organized, the repair took about an hour less than planned, and everyone made a fuss over my Aussie who goes everywhere with me. The whole thing was low-key, efficient, and easy. BTW, the 2016 RAM 2500 is an outstanding vehicle.
A pleasure to deal with from beginning to end. My... - Jamaresq
A pleasure to deal with from beginning to end. My salesman, Ernie Sandez, was very cheerful, knowledgeable, and patient. We could not have been happier with the experience.
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