109 California Nissan Dealers

This was the best experience I have had purchasing a - Patricia

This was the best experience I have had purchasing a vehicle. Justin provide answers ot all of my question, and was do personable. He went way beyond what I normally experienced when trying to purchase this car. There was no way I was going to purchase a car from anyone else. I also must mention Frankie he aslo was very professional and friendly an made the purchase stress-free and pleasant.

Brand new place state of the art with expediently and - Dgdimas10

Brand new place state of the art with expediently and excellent service. Comfy waiting area.

I had a really good experience buying my car from this - hanschristian2710

I had a really good experience buying my car from this dealership. The process was very smooth and simple. Thanks to Luca and team for the assistance.

I have had nothing but a great time going there. - leonard.devilbiss

I have had nothing but a great time going there. I would not go anywhere else for my servicing on my titan. Thank you very much.

Everything was wonderful Everything was great, the - Nutte4you

Everything was wonderful Everything was great, the service crew was polite, helpful and very knowledgeable about their jobs.

They are always very helpful and nice. - asilvis0316

They are always very helpful and nice. I have been going there for many years and never had an issue. Excellent customer service.

Shant is a very good service advisor. - jwilhelm

Shant is a very good service advisor. I have been bringing my 12-year=old Nissan Murano to him for many years. He and your team of technicians keep it running well!

Very unhappy cause I still had warranty and paid extra - Maribel

Very unhappy cause I still had warranty and paid extra for my warranty and I had to pay $1,500.00 for my AC when I only had bought the vehicle 3 months ago when it wasn’t my fault. My warranty should of took care of it I will never recommend anyone to Nissan in Riverside. But Marcos’s at the service department was really good.

Rick was very nice and professional as my customer - Debbie

Rick was very nice and professional as my customer service advisor, however it took 7 hours to do the repair! This was unreasonable. This is my second Nissan Leaf ( first one I kept for 10 years) and I’ve had lots of repairs at your dealership and nothing was as ridiculous as this. So Nissan needs to correct this ASAP!

I can't remeber the name of the girl that helped me but - RAMOS194

I can't remeber the name of the girl that helped me but she was very costomer service oriented. She was courteous and helpful.

Great store with great staff. - Cowboys Fan

Great store with great staff. Quick and easy with really GREAT pricing. They cleaned my car and all was done in an hour

They have a very qualified costumer service department, - FABIANJULIO

They have a very qualified costumer service department, very helpful and knowledgeable. Well organized and friendly, I am very happy & thankful to do business with you guys .thank very much .

That is gray attention for costumers services in moment - fsosa098

That is gray attention for costumers services in moment went they took tu me. For the services on to my carr.

Diana was great today in helping me with my service at El - The boss 1

Diana was great today in helping me with my service at El Monte Nissan. Michael was great too helped me out. I’ll be returning with my next Nissan.

This service center is the best, very good experience, - Tony

This service center is the best, very good experience, the workers are very good at what they do, I will come back, I will recommend to friends.

Kenneth Beardsley was very polite, knowledgeable and - dar357_

Kenneth Beardsley was very polite, knowledgeable and professional. He made my car buying experience a real pleasure. His attention to details, answering all my questions and concerns and following up on those issues and concerns ensuring that I was comfortable and completely satisfied was pivotal for me choosing Surf City Nissan instead of one of the local dealerships here in San Diego. My hat off to Mr. Beardsley and the entire staff at Surf City Nissan. The way car buying should be! Great Job! Five Stars!!

My purchase was easy and fast. - Nancy M

My purchase was easy and fast. Brian, Omar and Steve were excellent! Highly suggest them to purchase or lease.

They have large inventory new and used, Sergiu helped me - Ioan

They have large inventory new and used, Sergiu helped me to find my dream truck, very professional and attentive. Also I will like to mention Adiel Aquino the general sales manager being very responsible and helpful during the process.

I came to Stockton Nissan the people here very polite - raghavaiah.nukala

I came to Stockton Nissan the people here very polite more customer centric. I would say this office is so clean and neat. Respect to customers and giving the accurate details. I would recommend to buy the car in this place if you are so far.

I have a complaint about service and demand a refund for - hishomeimprovementse

I have a complaint about service and demand a refund for work not performed. To date there has been no response. No more complaint.

Short story: I would avoid this dealership and go - konnerchristie5

Short story: I would avoid this dealership and go somewhere else. You will be pissing away money here. They're dishonest and will get you to pay for services you don't truly need. Then they will drop communication with you once you've been taken advantage of. Long story of my experience: We originally came into the dealership to do an oil change. We asked if the dealership could check the brakes because we had them serviced at an independent mechanic (front brakes around September 2023 and rear brakes around November 2023); and they've been pretty squeaky. Although this is normal, we wanted a second opinion. We received a call from a service rep (I will refer to him as Guy). He explained the mechanic did a simple 'pad slap' and they should have also resurfaced the rotors; Now our pads are wearing down unevenly. His language was quite serious, leading us to believe our car needed this service immediately or further damage would be caused to our car. Although we asked how long our pads could expect to last since they are almost brand new, Guy could not give an estimate and refrained from providing any other guidance other than the best path forward is to have the rotors resurfaced and get new pads. During this conversation, Guy stated Nissan could keep our old pads as evidence of poor workmanship to try and get a refund at our previous mechanic for 'doing a poor job' ... to which agreed would be a great idea. Upon arriving at the dealership, Guy explained the Nissan mechanics threw away the previous brake pads. I asked how this could be possible when we clearly discussed keeping them; he did not know. So now we have no evidence as to the status as our pads. HERE IS THE HUGE SURPRISE: Guy's suggestion was that Nissan could provide some other old random brake pads as evidence (implying that we should provide false evidence and lie to the previous mechanic). So not only did this dealership take advantage of us, they rid the proof, wanted us to lie and rip off another mechanic From here, I expressed my complaint to Guy. After seeking advice from friends and professionals the night after our conversation, I learned that our pads should have been in near mint condition as we drove less than 5k miles since getting them serviced in 2023. There's no reason a professional dealership shouldn't have explained that our pads had a long useful life left. Pads should last anywhere from 70k miles to a very conservative 20k (for a poor, brake-heavy driver) I believed we were taken advantage of to pay $1,400 for a service we did not need whatsoever. Lastly, I asked to speak with a manager, he was 'busy in a meeting'. Then I called him twice and sent 2 emails to file a formal complaint. The manager never responded. Life Lessons Learned: 1) Brake pads can last anywhere from 30k to 70k miles depending on the driver. Don't let any mechanic scam you into getting new pads when yours should have a long useful life. 2) Don't let the dealership may you believe you always need a rotor resurfacing. It's recommended every time by the dealership, but it's more subjective than originally let on. 3) This dealership, maybe Nissan in general, can be dishonest. Do your research beforehand and find a good mechanic ahead of time.

Service Department is OUTSTANDING. - LMATTONI

Service Department is OUTSTANDING. Andre Rensonnet is highly knowledgeable and always takes care of my car. In addition, if I have any questions on how to use the many options available on my Nissan Rogue Platinum he takes his time in explaining all the features to me and displaying them on the screen. Andre always goes over the service report with me when maintenance is completed. Andre should be the Service Department manager.

I am expressing my thoughts and opinions on my recent - Robert Green

I am expressing my thoughts and opinions on my recent purchase of a 2023 Nissan Pathfinder SL from your dealership. I am pretty pleased with my purchase and the entire purchasing procedure. The personnel at the dealership was kind and knowledgeable from the minute I arrived, making the transaction simple and stress-free. They spent the time necessary to answer my questions and give me all the information I required to make an informed decision.

Great service! - Aliabbott222

Great service! Very reasonable! Brian had a great sense of humor which made the process better!

Service was conducted in a professional and timely - mandot98

Service was conducted in a professional and timely manner. All in all, I would say they employees are helpful and knowledgeable about their work.

Only reason I write this is for Ghassan, he's the man! - miche008

Only reason I write this is for Ghassan, he's the man! Consummate professional who wasn't pushy with cliche sales tactics. He took the time to answer questions, call with follow up, and ensure I got the best deal possible.

Purchased a new Nissan Frontier Friday evening from Jorge - Tgcbmw

Purchased a new Nissan Frontier Friday evening from Jorge Garcia who was great to work with! Went into finance and completed the paperwork with George Secaira who was excellent as well, Management was friendly and they even delivered my car off to my home over 30 miles away. Had a great experience and very happy with my new truck! Thank you Downey Nissan!

We had a wonderful experience buying a used car for my - demma

We had a wonderful experience buying a used car for my mother-in-law at Nissan of San Bernardino! We couldn't have worked with a better salesman, Johnathan Lopez. He was very courteous, not pushy, answered all our questions and was understanding of her needs. We enjoyed working with him very much We would highly recommend this Dealer and all of their kind and professional staff!

My husband and I had a very pleasant experience working - Paula

My husband and I had a very pleasant experience working with our salesperson, Icekk. He made sure that we got a car that we “loved” and not just liked. My husband had a lot of specifications and Icekk patiently met each and every one with patience and a great attitude. We also appreciated Icekk’s reliable and thorough communication. What stood out to us about both Icekk and Chris (finance person) was their genuine interest in us and our needs. They made us feel really comfortable, we didn’t feel pressured, and they were so personable to chat with and down to earth. A special thanks to Icekk for going out of his way to send us the pair of sunglasses my husband left behind in our old car we traded in! We’ve never had a better experience shopping for a car. For a 1 out of 10 experience, Icekk and Chris made it a 10! :)

Isaias and Derek were the best to work with! - swtpea27

Isaias and Derek were the best to work with! They were very helpful when trying to find my first car. Great experience!