58 Colorado Ram Service Centers

Everyone treated me with respect! - lmbehrends

Everyone treated me with respect!! Loved it! Will definitely use this dealership in the future.

Had a leak in my wrangler and it was fixed without any - Locorvman

Had a leak in my wrangler and it was fixed without any problems, I thought it was still leaking and they didn’t make me wait long, got me in asap and took care of issue

I have purchased over 7 vehicles from Johnson's Auto. - Richard Noggen

I have purchased over 7 vehicles from Johnson's Auto. I always feel that I'm treated fairly. The service department has always treated me fairly. I deal with David on the Jerp side as my service advisor. David always kept me informed as to what is going on with my vehicle and listens to my concerns. I have also dealt with Jake on the Ram Diesel side. Jake also treats me very fairly listens to my concerns and keeps me informed about my vehicles. David and Jake are top notch as service advisors going above and beyond and are a great assets for the Johnsons Auto.

Jo was helpful and cordial. - RTS

Jo was helpful and cordial. She explained everything for me. I am pleased with he service!

We were headed to Denver for an important... - rholow

We were headed to Denver for an important event...birthday party for our granddaughter and had a problem just past Glenwood Springs so we turned around and headed back to Berthod Motors. A Thursday afternoon with every light on the dashboard lit, 4 wheel drive, ABS everything flashing. Jason was so helpful for us. This is a busy shop and they got the Jeep in and diagnosed and parts ordered. They took us to a hotel and also did a drive through for food. Friday morning, parts arrived, Jeep repaired and we were on our way before noon. We have had our Jeep serviced there for years and it has always been a pleasure working with them. Also a shout out to Steve Kyle who talked to us about a different truck....just really quality people. Thanks so much.

I can't say enough about how helpful and professional - Sublime Scat Pack

I can't say enough about how helpful and professional Clent Echols and Shane Waggoner were on finding and repairing a software issue on my2015 Scat Pack Challenger. Thank you so much. I really do appreciate the honesty and integrity that I was shown.

Great team! - wetmountainvalley

Great team! Great support! I would highly recommend auto nation dodge jeep ram canon city.

Initial issues with ordering the wrong part, which could - dr.sayoung

Initial issues with ordering the wrong part, which could have been my mistake. Responsive to feedback, and corrected issue.

Had some warranty work done and the service dept has been - hayday

Had some warranty work done and the service dept has been great to work with . Always get me right in the shop and the work was always done earlier than promised. And my Wagoneer is always nice and clean when I pick it up!

Dropped the jeep off and was told I probably didn’t have - Hood26

Dropped the jeep off and was told I probably didn’t have a problem I told him I had looked up my problem on the Internet and felt like it was a problem. He scoffed at me and said the Internet says a lot. I was correct that there was a problem and it was repaired. When I told My rep (Alec) that he was offputting when he accused me of not having a problem he refused to take responsibility for his comments or his attitude. I always get opportunities to give feedback after my service with you and this time around I was never sent anything to give feedback, so I am using a link from a previous visit. The visit I’m referring to occurred in February 2024

First, I would recommend checking multiple reviews, try - Mikel.nelson

First, I would recommend checking multiple reviews, try to filter for service or sales, check dates of reviews-how current are they. I thought I had done this and originally went to Perkins in Colorado Springs, CO. For: *a check engine light that referenced the EGR cooler valve *a dash warning light at start up to “service electronic brake system” (this occurred after I pulled and checked all of the fuses in the fuse block ‘TIPM” under hood) *the cruise control not working. Their diagnosis was: replace EGR valve, replace clock spring inside steering wheel to correct the brake issue and replace the wiring harness inside steering column to correct cruise control issue. This was going to cost just under $4K. There were additional “suggested” service items for almost $1,700. I did not feel comfortable with any of the proposed work except the EGR valve replacement. So, I retrieved my vehicle. At this time, I found “Dealer Rater” online as a dealer review source. I selected AutoNation SouthWest (Denver area) because their reviews were the highest in the last 12 months of the eight dealerships that I reviewed. I asked for Colin as my service writer. I felt he was able to get me in quickly, he listened to my descriptions of the issues and when they had occurred. AutoNation’s diagnosis was: replace the EGR valve (this would correct and turn off the check engine light, apparently when this light is on, it disables the cruise control), and to reprogram the TIPM to correct the brake issue. I felt comfortable with this diagnosis because I thought it was a knowledgeable, or perhaps more experienced approach to making the required repairs. The work was performed quickly and as quoted without my spending a considerable amount of money on parts and labor that were not required. I was very happy with my experience with AutoNation SW and Colin’s help/professionalism in getting my issues resolved. I would recommend both for service on a vehicle.

Service staff was knowledgeable responsive and extremely - Roger

Service staff was knowledgeable responsive and extremely professional The issue was resolved beyond my satisfaction and in a timely manner

Excellent Service and communication with the customer. - Jesse

Excellent Service and communication with the customer. Couldn’t be happier with the team and servicing my vehicle.

Everything was done in a timely manner. - garlandalatalo1969

Everything was done in a timely manner. They go above and beyond. I only take my truck here.

Real pleasant experience, greeted timely and - SO

Real pleasant experience, greeted timely and professionally. They jumped on a mandatory recall issue right away, and I was in and out in just a few minutes.

Customer service was exceptional, as always. - rozhartmann

Customer service was exceptional, as always. Always a pleasure and always quickly done - in and out.

The time required to repair the car was average. - 777steelers

The time required to repair the car was average. Communications needs improving. Service center should update customers weekly of their progress. To get an update, had to call Auto Nation Subaru on Arapaho and have them reach out. Asked for the hail damaged hood to be kept, as I needed it. Save hood was written on the repair work order and hood. Hood was disposed of. Still as of this writing waiting for the collision center to provide a replacement hood. As far as the repairs--the car looks great but very stressful to always being the one to reach out and get no reply. Please get me my hood you owe me!

I was treated very well by all involved. - vasquezmr

I was treated very well by all involved. The new management is noticeable. Good listening and helped me find what I needed. Kudos to Alex and Richie!

**UPDATED 2/16/23- Jason from the service department - nickullery

**UPDATED 2/16/23- Jason from the service department called me just as promised. We discussed the ride height issue and he took the time to research while we were on the phone. Jason was able to get my truck in 2 days later and have the problem solved within an hour. To Darrin, Jason and Wes (who I believe was the technician who worked on my truck) I just wanted to say thank you for helping turn what was initially a negative experience into a great experience! **UPDATED 2/14/23- I spoke with Darrin and he is having another service department employee contact me today. I believe his response likely had me confused with someone else. I most certainly have not been contacted directly by a single person from their dealership let alone their service department. I have not been offered to bring it in to have the sensor calibration done simply because I have not been able to schedule it since my calls hadn’t been returned. So at that point nothing had been offered to me, again because lack of communication was the problem here. Lastly, the assertation that my selling dealership could not get me in for months and that’s why a contacted Christopher Dodge Ram is also incorrect because I bought the truck in Virginia and it wouldn’t make sense for me to service my truck there for obvious reasons. Anyway, Darrin and I agreed to wipe the slate clean with a fresh start. I’m updating from 1 to 3 stars and will update again after. As a side note, I have heard good things about their service department from fellow TRX owners, specifically because one of their technicians owns a TRX and is familiar with some of the special components that this platform has. I did try to have the ride height sensor calibration done at a local dealership, yet still having the same error message and this is why I’m adamant about getting it to a reputable service department which is Christopher Dodge Ram. **ORIGINAL- This place is pretty awful with communication. You have to call to schedule appointments and can’t do it online. I called Service department and spoke with Rick Lujan to get my Ram TRX in. He said he would call me later in the evening to schedule and if not then the very next day first thing in the morning. This was end of December. Never heard from him so I called 2-3x per week for the next month and left a voicemail every time and never received a call back just to schedule an appointment. Great service department and way to treat a customer with a $100k truck.

Installation of new radio and touch up paint scrapes. - Jan

We received a wonderful response to our radio issues. Excellent and timely service on our Pacifica. Also had touch up on parking lot scrapes which are now impossible to detect. All service and office workers were very cordial. Felt right at home!!!