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Excellent Sales Person - Chris Scarlett - robertafeld
This is my first leased car and I was quite anxious about the process. Chris had the wonderful combination of knowledge and patience! He took all the time needed and I never felt rushed.
When all paperwork was completed, Chris spent an additional hour and a half with me and my son. Chris took us for a ride in my new car, explaining and demonstrating so many of the Subaru's great features.
When we returned to the dealership Chris had me sit behind the wheel while he showed me many of the "bells and whistles" on my new car. Being a good teacher, Chris also realized that it's not possible to absorb too much information at one time; so he invited me back whenever I had questions or needed help.
I have never had a sales person take this amount of high quality time! Chris also introduced me to the sales manager and to the service personnel. Thanks to Chris, I had A+ service and a great experience! Thanks so much, Chris!
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
Wonderful Experience - yeta408
Mike P was very helpful and accommodating, I will definitely recommend him and go back to see him when I am ready for my next Subaru!
BDC Service Coordinator
Certified Subaru Sales Professional
Painless buying experience - New car gal
Excellent customer service. Vincent Davis was a pleasure to work with. Would recommend anyone looking for a Subaru to shop here first. They are easy to work and negotiate with. Vincent presented me with a bouquet of flowers the day I picked up my car.
Subaru Sales Consultant
Kevin Puzzo gave us a great experience! - MEL 77
Kevin made the process so easy! He offered no nonsense pricing and was informative and pleasant throughout the planning and purchase of our Forester. I wanted a specific color and he made it happen. Most of our interaction was over the phone and through text message. I really appreciated his easy going manner!
Creating Amazing Experiences
Friendly, Kind, Considerate - Henry and Rogehni
Mike was awesome. He helped me and my family provide my son his own car and was very informative about how it runs as well as what to do if there were any problems with it. He was very respectful and made purchasing my son's car an easy choice.
Sales and Leasing Consultant
Picking up company car - durham123
Mr. Zerbo was very detailed in reviewing all the options of the new vehicle and I would recommend this dealer to other companies that have fleet vehicles.
Certified Subaru Sales Consultant
Certified Subaru Delivery Specialist
Mis-understanding - Spryguy
I returned a low mileage, leased Subaru and purchased a used Hybrid which is a great used car. We had some bumps along the way but both Marc Fantozzi, the Sales Mgr., and Vince Giordano, GM, stepped up and resolved the issues to my satisfaction. For which I thank them.
Sales & Leasing Professional
Thanks for the awesome experience. - Doug
The first dealership we went to was the best. Carlo showed us a couple of cars. He was patient and went over our options, used v new. He worked extremely hard to get us the car with the options we wanted in our car. Nick in finance is about as nice of a guy as their comes. Even though the dealership was one of the busiest we've seen, they took care of us. We are looking forward to a long relationship with Colonial. Bravo.
CERTIFIED SUBARU SALES CONSULTANT
Last minute help when my low tire alert came on - EBTFONEHOME
My low tire alert came on one day and I drove it over to Secor to have it checked out. I didn’t have an appointment and they were swamped with other customers. I waited in the pleasant waiting room for a few hours.and it got fixed. Big kudos to Lauren who helped me get this repaired at the last minute. She has a “can do” attitude and very nice and friendly. Secor, you are blessed to have her working for you. Amazing!
Sales & Leasing Consultant
Sales & Leasing Consultant
Very Happy! - FamKiriakides
Aki helped my family and I find the perfect car! Everyone there was extremely kind, especially Aki and Jesus! I would definitely recommend Subaru Stamford!
New Lease - Tom 1234
Knowledgeable, helpful salesperson, no pressure, I have leased and purchased with them before so being in the system helped things go smoothly, I would use them again.
The best place to buy a car - BKHARLEY)3
Everyone is very friendly and helpful. From the sales people all the way up to the General Manager. They are doing everything they can to work with you and give you the best deal. That's my 2nd Subaru from Bertera Subaru in Hartford and i have and will tell all my friends about them!
Great, very helpful - Km03
Was in need of a new(er) car. Worked with Jessie& few days later I had exactly what I wanted! Jessie is phenomenal! Highly recommend!
Wonderful! I love my new car! - TR06355
After visiting six Subaru dealerships in Southeastern CT, having numerous conversations with sales reps and taking test drive after test drive, my husband and I returned to Holmgren to purchase my 2019 Impreza.
The team at Holmgren went above and beyond to help us get the exact car I wanted. Manny Filindarakus talked us through various options without any pressure whatsoever and responded promptly to texts and phone calls regarding our additional questions. Fred Gordon discussed additional features and weighed the pros and cons of adding them...again, with no pressure. Keith Ney helped us choose the best warranty package for our needs (not the most expensive!) and also provided us with an easy, straightforward paperwork process. And Annette Demarco jumped in with her personal experience of connecting the phone to the integrated CarApp so that I was able to use this feature immediately, without an additional trip North Franklin.
I will happily return there for my servicing and recommend this dealership to any of my family or friends. I am so pleased with the car and the entire experience. Thank you, Team Holmgren!
Service department - Notveryhappy
Did not buy my 2017 Forester from Reynolds but wanted to try their service department. Had an oil change done before they opened their new building. Just an ordinary experience. I then had an issue with my A/C just under a year of owning my car. When I called to arrange a loaner, I was told they won't give me one because I did not purchase the car from them. So I had to wait. Didn't take them long to decide it was just low on coolant and that sometimes happens out of the factory. Keep in mind this was in late September 2017--haven't used the a/c much given the time of year and I have always preferred opened windows. I turned the a/c on for the first time late May 2018 only to find it does not work. I have since discovered there have been many issues with the a/c in '14-'18 Foresters. http://www.subaruforester.org/vbulletin/f80/2017-forester-ac-stopped-working-again-773673/ I don't feel they took the time to inform me of this and just wanted me gone since I didn't give them the sale. I would have given them many years of service had they treated me well. Going to a new service department and I will have a loaner.
Assistant Sales Manager