Our sales rep - Suanne
I just want to say that I have been in contact with my sales rep, Armin Gackic for 3 years now and he has always helped me out. He has given me exceptional service every time. I really appreciate him and Infinity is lucky to have him there.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Car wash-degreasing - CJ0021
They are AMAZING...and always put their customers first and the highest priority! I will always come back to Naples Infiniti for the years to come!
Product Specialist/Sales Consultant
Excellent Dealership - elissa123
I was very impressed with the Assistant Service Manager, Raymond Graham, This was my first time having service in my 2018 Q50 since I purchased it in October. I was there for an oil change. Not only did he return my car in a lot less time than I expected, but he went above and beyond helping me to reconnect my bluetooth, the ability of me being able to receive text messages on my dashboard, but it was his wonderful attitude of taking the time to learn a lot of the functions that I didn't know about.
I can't say enough wonderful things about Raymond. I feel so comfortable going back their for service because of him.
Certified Client Adviser
Great experience!! - Cjfaessler
I had a wonderful experience here especially with our Saleman Henry. I live 4 hrs from the dealership and Henry made buying this car very easy from communicating the information about the car including videos of the exterior and interior before we drove down to see it. Very professional, knowledgable and I am completely satisfied with my new purchase!
New Car Manager
Internet Sales Manager
SO AWESOME - STRESS FREE- OUT OF STATE :) - ~Jacqueline
Christine King was AMAZING ! She found my perfect car, at the perfect price & worked with my busy schedule! This purchase was so easy . . . we communicated via text message (because that was better for me). I would highly recommend this dealership to anyone in the country. My car was delivered to me in New Orleans! The selection was so large, I actually had trouble deciding between 2 cars! Thank you Christine and INFINITI Stuart . . . you are the BEST!!!
INFINITI Product Specialist
Sales and Leasing Consultant
My opinion of this dealership was saved by ONE MAN! - BigPhrank
I was a devout Cadillac owner for over 20 years. Recently my son purchased an Infiniti, my wife followed suit, and when my lease was up, I entertained the option of an Infiniti. The attention we previously received at Warren Henry prompted us to return there. The right vehicle was found with the help of this ONE MAN, a mutually agreeable price was found with the help of this ONE MAN, and my new car was delivered by Angel with the help of this ONE MAN. Despite a minor difference between the internet listing and the vehicle, I was happy with the purchase. I had the unfortunate luck of almost being involved in a traffic crash in my new Infiniti. Thankfully I avoided the collision, but in doing so scratched and dented the rims. This is where the sour taste began to build in my mouth in regards to Warren Henry.
The vehicle came with rim repair coverage. I was given an appointment for a Saturday to get them fixed. When arriving at the dealership, it was the wrong Saturday, but despite this, I was told rim repairs were not done on Saturdays and I would be contacted to schedule an appointment during the appropriate day of the week. I never received the call. I attempted to reach out numerous times, and every time I did I was greeted with "thank you for calling Warren Henry, may I place you on hold?" "CLICK". On hold. No wait for an acknowledgment or anything. At one point I ended up being transferred to the Jaguar dealership next door. I received two subsequent service appointment update emails, for alignment, on a Saturday. I contacted the person listed on the email who proceeded to explain the company who repairs the rims had to be contacted, photos and an explanation provided, and it would be best if I did it all myself. Now coming from a dealership where service was paramount, I was almost at wits end, ready to return the vehicle.
I reached out to this ONE MAN and explained the situation. He took it upon himself; like Atlas with the world on his shoulders, to get the issue resolved. He stated he would have my car picked up; by one of his own employees if need be, and take care of everything. Sure enough, the next day my vehicle was picked up and the issues taken care of.
By now you're asking yourself, "who is this ONE MAN?" The savior of this deal, the restorer of my satisfaction with Warren Henry, the Atlas of Warren Henry Inifiniti is none other than Sergio Soto. My gratitude and appreciation go out to him, and I hope all employees there can take a page from Sergio's customer service book.
Senior Sales Consultant
Senior Sales Consultant; Corporate & Fleet Sales
excellent salesman - Reese Paulette
Polite non pushy salesman yet professional. Told him what I wanted and got it! They had the vehicle I wanted in the color I wanted
Quick and relaxed experience! - Scharme7
I was in and out in a timely manner. Had to bring my kids who enjoyed the snack area, so they felt special. Sara was so pleasant and informative. Pedro, always makes you feel like family.it is always a smile to see those two.
Sales & Leasing
Anton is the Best - Teria813
Great experience! This was by far best experience Ive ever had with purchasing a vehicle! Anton is highly recommended! I love my new car, Thank you!
Great sales guy - Jackson7
We were recently looking for a new car. Nicholas Allem was our sales guy. Super nice guy and very personable. I would definitely buy a car from him again!
Excellent Service Center - Stan Lomnicky
Good experience overall. Javier immediately greeted me as I arrived and asked how he could help me. My appointment was at 3:30 and the service was completed about 10 minutes before closing. Javier stayed a little past 7 to give me time to walk back over and get my car. Very satisfied the customer service.
Service - Richie
Scheduled online for Service, the process was unbelievably easy and was attended immediately. I chose to wait for it because it was only an oil change service, but it was faster than I expected. Danny Simpson was helpful through the whole process and even followed up the next day to check if everything went well.
It was a very professional experience - 1
Very professional and the service was excellent I was greeted at the door and everything I needed was done and on time, I would recommend this department to anyone
"Awesome used car buying experience" - Patricia Antonini
Joe Ryndak sold my sister a QX35 and she had sent him a text letting him know I was on the hunt for the same car in white! A month went by and Joe followed up with a QX70 an awesome find! We came in and bought it the next day! Great salesman, dealership and QX70!! Happy owners!
Great experience in every way. Definitely recommended - nsh226
Highly recommend this location. Excellent customer service, product, and price! They really helped us to make our new purchase happened. We definitely will be back purchasing a new Infinity on this location and we have already recommended Atlantic Infinity to anyone liking our car.
Horrible customer and sales service - Sage3825
Moron after moron. This dealership is for people with no high expectations of customer service. Actually, with the expectation of zero customer service. Disgraceful. I’ve never been to a more laughable dealership. Wound up buying a Lexus, Jeep and VW from other dealerships the next day.
Great Experience! - WendyL
I had a great experience today! Kevin was my sales person and he was so helpful and patient. He gave me all of the information I requested and allowed me to make my purchase decision without any pressure. I definitely recommend him!
Very disorganized , un profesional and rude - Edin
Called day before to make appointment for oil change spoke to: Westly
Arrived on time, get in: took the 25 minutes to get order in system [ even I call day before and give them all info]
Then after two hours Michael Nally come out and said that my battery is not in best shape, need replacement, I ask him the cost he said $ 170.00 I told him “No I will replace it somewhere else [ like auto zone for less, “he said o.k., then finally after 2hours and 40 minutes they said that car is done, and at a cashier bill is over $ 400.00? I ask what is that much Michael said that they replaced battery? I said : “ remember when you ask me I said no because I do not think anything is wrong with my battery , if I need I will replace somewhere ,,, he said no , after I said where is your paperwork , my authorization , initials ,, anything he said he will see if they can find my old battery ? , and put it back ???, but may take some time … after 2 hours and 40 minutes [ I was waiting their].
I told him fine give me my car I have to go I can NOT afford to be here all day, then after I got out they can NOT find mt car!!! I would like to show my bill to the world:
$ 50.00 for fuse replacement?
$ 127.00 oil change, $ 20.00 tire rotation, $ $ 172.00 battery replacement, $ 35.00 shop supplies??
Total bill $ $ 434.78 and almost 3 hours of waiting [ supposed to be oil change]
People try to stay away of Infiniti of Sarasota Service department
Simple service of tire rotation and oil change disaster - suburban25
After making an appointment, it took them over three hours to rotate the tires and change the oil. Worst service ever. They never found the leak and still charged for the tire rotation.
Dont use them.
General Sales Manager
INFINITI of the Palm Beaches