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Grateful for Danny in treating us with respect and for... - ejj52
Grateful for Danny in treating us with respect and for his calm demeanor. Team members like Danny is what gives this car dealer a good review, but not the manager. Our dealings had been with Danny, but after the manager took the trade in for a drive, he addressed us with total disrespect. There was no need for the drama and having someone who we had not even spoken to treat us that way. Because of Danny's persistence and politeness, yes, I was able to get my vehicle.
Top Reviewed Specialists At This Dealership
Certified Sales and Lease Consultant
I recently had a perfect experience purchasing a brand... - ultratowel
I recently had a perfect experience purchasing a brand new car at Sport Subaru, Anthony Gonzalez was my sales consultant and the difference between working with him and other nearby dealerships like greenway Hyundai was night and day. Anthony made me feel very welcome and relaxed and was not pushy at all what so ever. whenever there was a question that he couldn't answer he very quickly found a solution. the management team as well was extremely generous being able to cut costs off the new car and increase my trade in value without me even asking when pricing didn't work out as i had hoped. id highly recommend this location to anyone looking for a reliable vehicle with zero hassle. I plan to purchase my next car here again in the future!
Easy communication and a great deal! We looked at several... - boilerup1111
Easy communication and a great deal! We looked at several cars from many dealers and this was the best! Able to meet on pricing and quickly responded by text and phone to answer any questions.
I have taken my Kia Soul for service at crown Kia since... - C.C.
I have taken my Kia Soul for service at crown Kia since 2012.
Sherry Vierria is my service advisor she is great, takes the time
to explain what needs to be done and listens to your concerns.
Sales & Lease Consultant
Sales and Lease Consultant
I found the service department very courteous, friendly... - nottapn
I found the service department very courteous, friendly and knowledgeable. I like how they come out to greet you as you arrive for service. They always inform you about the progress of the service on your vehicle.
Sales Professional Mitsubishi
The dealer the associates are very professional the sales... - MARYPINEDAPANAMA
The dealer the associates are very professional the sales Yanire Castro was very servicial she make the difference.
Business Development Director
General Sales Manager
Mark Torelli was such a pleasure to work with. Overseas... - staceywright715
Mark Torelli was such a pleasure to work with. Overseas as well as when we arrived stateside and bought the 2nd vehicle with him. Everyone was great and the service wonderful.
Certified Sales and Leasing
Very fast and very reliable great staff also. They do a... - restrill
Very fast and very reliable great staff also. They do a great job keeping you in the loop and letting you know whats going on with your car. Would recommend 100 percent.
Sean Murphy my salesman was excellent, well versed and... - LIZA
Sean Murphy my salesman was excellent, well versed and knowledgeable about the vehicles and answered my questions well. Over all great deal
Mitsubishi and Pre-Owned Specialist
Mitsubishi & PreOwned Specialist
Thank you for your service will recommend please don’t... - KING.TIOSHA
Thank you for your service will recommend please don’t forget the complimentary car wash
Kia and Mitsubishi Sales Advisor
Kia and Mitsubishi Vehicle Exchange Manager
Kia and Mitsubishi Internet Sales Advisor
Estuvo bien la negociación de la compra y el cierre del... - nani2421
Estuvo bien la negociación de la compra y el cierre del negocio. Pero muy lento el pago al otro dealer
100% recommended to buy your car, very well attended by... - Luis Galleguillos
100% recommended to buy your car, very well attended by your staff, and your excellent salesman Juan.
Both the salesman, Yeison, and Jason at financing went... - vazco73
Both the salesman, Yeison, and Jason at financing went above and beyond to find the right fit for me. I was pleased 110% with all aspects of my purchase experience from the minute I walked in with no idea of what I was looking for to the financing process. These gentlemen are titans of the industry. I highly recommend Bonita Springs Mitsubishi. Thank you!!!!
Pricing on trade in was good! Vehicle price was good. The... - FtMyersND
Pricing on trade in was good! Vehicle price was good. The customer service is what made this review two stars. The salesman was great. The finance guy was a jerk. Scheduling a oil change was a joke. I was bounced around four or five times on the phone. Going on two hours now for an oil change.
I have been dealing with King Hyundai (Russ)for about 10... - anilpersad1976
I have been dealing with King Hyundai (Russ)for about 10 years now and I have not had a bad experience until today. I finally traded up all my past vehicles from the Elantra to the Kona to the Tucson and now finally to the Calypso Red 2022 Santa Fe ($30K) that my wife absolutely loves. Well we leased this vehicle on 7/12/21 and within the first week realized there was a heavy chemical odor coming from the interior. No problem we took it back and was told they would do an ozone treatment to remove the odor. We picked up the car a few days later only to find the chemical odor was gone and now the car wreaked of a Bleach/Hydrogen Peroxide stink that was so potent it actually gave my wife an Asthma attack. We were told to drive the car with the windows down and park the car with them down also. As stupid as that sounded in Florida (100 degrees) I did it and the stink never went away. I took it back again and was told they would shampoo the insides to get rid of the odor. By this time we have owned the car for a month and my wife has only been able to drive it once. Well the shampooing never fixed the problem and when my wife broke down in tears at the dealership that her perfect color SUV was not safe for her to drive due to her being Asthmatic and she couldn't sit more than 5 minutes in the vehicle without having breathing problems. At this point the vehicle became a health hazard to the driver and there was no way she would be able to drive it so what does the dealership do about it? They had the audacity to tell us that they can put us in a Kona ($24K) that costs $6K less for an additional $2K down and $100 more a month. WTH did I just hear? This was their solution, and they were not willing to do anything else especially for a long time faithful customer like us. They tried to sell us another vehicle and charge more money instead of trying to help solve the problem at hand and call it for what it was "A Lemon". I have never seen a dealership sink so low to lose a customer in such a way. My wife loves her Santa Fe, that's why she bought it and these xxxxxxxx want to make money off this defected vehicle and sell us something else that costs less for more money. Makes no sense and now we are totally disgusted for the lack of responsibility they are taking on this case and are willing to let my wife drive a vehicle that may eventually end up sending her back to the hospital. Buyers please be weary, contact me for further info we will be happy to share all the stress and turmoil this has caused us, I guess they really don't care about their long term customers any more. They won't even reach out to text us and say sorry or that they will try to work something out, nothing. I guess now we take it to the next level and see how that works out.
Update: I took my own Tucson to North Fort Lauderdale Subaru and dealt with Mohammed, best experience ever. We will never deal with King again. Lets not even get started on the $691 refund they are refusing to give back to me or a service contract that was never used. Just be careful guys they are not out for your best interest.
I payed $600.00 and got my Mitsubishi Montero sport 2000... - VRODRIGUEZ2801
I payed $600.00 and got my Mitsubishi Montero sport 2000 back with no up date are fix , it did shift ,was in 2 gear all the time, the problem was not even fix ,the computer didn't have a code for transmission, a part was put in new and it wasn't even needed , thanks for nothing, a local shop looked in oil pan ,a wire lose wow , i don't like to be take, do me right,. you are a great owner , but the worker are killing us, maniac shop is a 2 of 10
Nick & Hans were very prompt and took care of my battery... - Kim
Nick & Hans were very prompt and took care of my battery issues. I did not have to wait too long. Keep up the good work
These idiots popped our credit score 17, SEVENTEEN!!!... - Chrishershey12
These idiots popped our credit score 17, SEVENTEEN!!! Times to get financing in place for a 2011 corvette. We drove from Huntsville Alabama but not before putting a deposit down and coordinating specifics. We got there as arranged and no one had any idea of us, the car had flat bald tires, fluids hadn’t even been checked. They continue to email us, asking if we are happy with our transaction. We went with Carvana and had an absolutely flawless transaction. Couldn’t recommend Carvana enough! Check them out, not city Mitsubishi. City Mitsubishi are NOT to be trusted.
I brought a friend to Todd Mixon knowing he could put her... - spouloos77
I brought a friend to Todd Mixon knowing he could put her in a car and she is now a new car owner! Thank u
Thank you Alex for the very personal customer service you... - Mj305mia
Thank you Alex for the very personal customer service you have offered our family. We’ll be back for another oil change. This location is near Dolpin Mall.
I was very satisfied with my services and was not... - telisha.manuel
I was very satisfied with my services and was not disappointed in the price of my vehicle
Was looking for a car for my daughter. Found a 2021... - Lionchrisb
Was looking for a car for my daughter. Found a 2021 outlander sport that she fell in love with. Our sales consultant Christopher was great he really knows his stuff.
would have given it a 5 rating but... - John S. and Family
...you would have thought I was an employee. I have so-so credit (unavoidable bankruptcy now discharged... ugg) and really needed someone to give me a break buying a car for my 16 year old daughter. I really didn't expect much because typically when they hear "bad credit" they won't give you the time of day. NOT SO at Coastal! #`1 great experience, my salesman, ROBERT, was more than eager to listen and found, with the help of the sales manager whose name escapes me, (sorry, even though you were awesome...) got me not only approved but, got me the car I wanted at the payment I need to have with the down payment I could comfotably put down. Easy Stuff no problems! #2 great experience, the finance manager BRAD. He had My back. Period. Came in the next day to finalize my down payment and he says "good news, I got you a lower % rate and your payment dropped by $25 a month". That's not good news, thats GREAT news! I have bought many cars prior to this (I'm 56 years old) from various dealerships and have NEVER found an overall buying experience to beat the one I had at COASTAL (even when I had great credit). I needed a break, I GOT ONE! I NEVER write in about stuff like this but I feel that strongly about how this went! This felt more like a family group than a factory assembly line dealership. Cheers to you guys and I would not for a second hesitate to recommend Coastal to anybody. I'll be a repeat customer when I can buy something new. Book it!
Extended Service Plan - RICKY C
I bought a used car on 03/2018. Joe Debesa was the finance Mgr. Joe offered a extended protective warranty for 3 yrs that I declined but He said the warranty is a must and the deal cannot happen without this BS warranty. i asked what if I trade or sold car he said the warranty is transferable and I can get a refunded for the balance. I went by to the dealership on 07/2020 as i trade in the car. I spoke to Joe about a refunded for the balance of the warranty. He acted like he didn't care. He walk off and said there's no refunded on the balance of the warranty. So basically I pissed away $500 for nothing. this dealership is miss leading to customers to get their sales. Joe is a liar and a horrible person. this dealership is stealing for honest hard working people during a world wide pandemic !! DON NOT BUY FROM THEM !!!!
It was very nice. The sales person and two Managers was awe - sedena
It was Great!!! Everyone was so very nice and made the experience pleasant. Big thanks to everyone that had a chance to help me out.
Great expletive - TaylorEscobar
Brett was my salesman amazing customer service didn’t mind answering the million questions I had ended up test driving at least 7 cars before I found the one I had wanted to finance great dealership would defiantly come here again to lease buy or finance a car.... only downside was the finance guy at the Mitsubishi dealership was douchey and tried to rush me into something that I wasn’t ready for.
This is the 4th vehicle I have purchased from Steve Lutz.... - hyundaibill
This is the 4th vehicle I have purchased from Steve Lutz. He always welcomes me to the dealership and spends the time I need to make a decision and makes sure I get the best car for what I need. I am 94 and looking forward to getting a 5th car from Steve someday!
I would like to take this opportunity to commend the... - Liplyler
I would like to take this opportunity to commend the ENTIRE service department at Gettel Mitsubishi!
Service manager, Jason is a dream to work with. He is always professional and courteous and goes the extra mile to investigate any issues I might have.
My last two visits were handled by service advisor, "Big John"....what a great guy! He was spot on in keeping me updated on the progress of my vehicle and treated me like a friend.
I have had some very disastrous experiences at other dealerships and can only hope that Jason has a very long employ with Gettel Mitsubishi. After all...a business can not survive without excellent customer service!!!
RC Hill Mitsubishi - Ocala
Financial Services Manager
Crown Kia Mitsubishi
Pete Moore Imports
Service Advisor Mitsubishi
RC Hill Mitsubishi