935 Georgia Used Car Dealers

Well the Service at Genesis of Cumming just gets worst - Cleveland

Well the Service at Genesis of Cumming just gets worst and worst. I have been asking for Genesis mechanics on the Social Media site NextDoor, which has a few million members, and two other social media sites. Since I also build websites for HOA’s, I made posts on those. In the first three days, my post on NextDoor had received more than 3500 views. Some of the comments were about customers having horrible experiences with the Service at Genesis of Cumming. One gentleman said it became so bad that he sold his Genesis. Others thanked me for telling them which dealership to stay away from. Others said they will never purchase a Hyundai again. I have owned seven Hyundai’s, and three of those Genesis. Now to start the latest nightmare. Genesis of Cumming has had my Genesis for more than a total of six weeks, over the course of three months, trying to learn why the light alerting you the Emergency Brake is enabled. After finally getting my Genesis back last week, I tried to have my emissions done, but my Genesis failed. The tech performing the emissions check asked if the battery had ever been drained. That was what caused the failure. The battery only once, and it occurred when the Service Dept at Genesis of Cumming had my Genesis overnight. One of the days my car was given to me at Genesis of Cumming, it took longer than it should have. Sean, the Service Advisor, said they had a difficult time finding my Genesis. Later that day, I tried to start my Genesis after I came home from Genesis of Cumming, which is only two miles away, it would not start. When I opened the car door, none of the interior lights came on, and there was not any sound when I tried to start it. I called Sean at Genesis of Cumming, and he admitted the battery needed to be “jumped” before they gave it back to me. He should have said something so I would know to let the engine run 20-30 minutes. Weeks later, when I was called and told my car was ready, the Service Manager, Liam, also told me I was no longer welcome at Genesis of Cumming. Liam said it was because of the time spent trying to find the reason why the emergency brake light would not turn off. It's wrong, but I can understand why they do not want to honor the Extended Warranty, but why have I always had to fight then to honor the Manufacturer’s Warranty. Why does Genesis of Cumming even sell an Extended Warranty. Throughout the last few weeks, Sean told me the claim he submitted to the warranty company was declined. However, when I contacted Trident Warranty, they said no one had called and tried to submit another warranty. Later Liam admitted why a claim was never submitted. When Sean called the warranty company, he was on hold so long that he simply hung up. After Sean continued lying about it, I went to Genesis of Cumming so I could talk to him. When Sean first saw me there, he said “I will be with you in a few minutes Mr. Cleveland”. While I was waiting, he was very busy with other customers, so I did not say anything. After more than an hour, I called out Sean’s name. He did not acknowledge me, so I called his name a little louder. The customer he was working with turned and saw me, but Sean still did nothing. I said his name again. This time he turned and said I needed to make an appointment. Why didn’t he say that from the beginning? I had been sitting outside his office the entire time. I did not say anything else, but after Sean went into his office and sat down, he stood up, stuck his head out his door and said, “Can’t you see I’m busy”. He said this while several customers were in the Service area. I have been working with customers my entire career, 40 years, and never became angry or tried to belittle them. The rep and Trident Warranty also told me that Genesis is one of the cars he receives a large number of claims for. If you still want to purchase a Genesis, my advice is go to another dealership, no matter how far away they might be.

Good customer service, with employees trained to provide - RobertShaneGordon

Good customer service, with employees trained to provide personalized, specialized care, and focused on quickly satisfying any request

Visit this dealership ONLY if you're planning to buy a - Rev. Dillard

Visit this dealership ONLY if you're planning to buy a NEW car. DO NOT BUY USED FROM THEM! They tell you that they do all sorts of inspections on their used vehicles, this is a LIE! Buy a 2018 Chevy Trax with less that 40,000 miles; was told it was inspected and nothing wrong. Two days later it's spewing oil like geyser; get that fixed and a week later it's running hot. First they tell me it's "just a crack in the tank, $600+ to fix; then they come and say, oh the water pump gone too $1500+, cha ching cha ching! I paid over $20,000 cash for this car with a warranty ($3000 extra); but everything they keep finding wrong "the warranty don't cover." I thought going to a major dealership I would avoid the tricks and lies these small dealerships pull, i.e. going and buying late model, yet junk car from the auction, making them pretty and drivable for a short while. I was so happy to be getting a car that had been "thoroughly inspected." Lies, lies, lies! I'm out of more thousands! DO NOT BUY USED FROM THEM OR BELIEVE THEIR INSPECTION LIES! The only reason they get one star from me is because they did give me a free loaner while they fixed my car. The car has been in their service department (and my savings) more than it's been with me. Now, working on my other car, 2014 Nissan Maxima, Tristan Jones was GREAT and honest!

I was blessed at Conyers Nissan for taken care of my 2024 - after7honda

I was blessed at Conyers Nissan for taken care of my 2024 Versa see ( Danny) they got all of problems solved. My next truck will purchased at Conyers Nissan.

Great staff super friendly and helpful. - elanhill

Great staff super friendly and helpful. Would recommend to others. I love this dealership. Great work

First off let me say this was one of the best car buying - Mslovely41

First off let me say this was one of the best car buying experiences I’ve had. The people are so friendly. Cindy made me feel so welcome. The owner came and introduced himself to me. Even the owners fur baby came and loved on me. The first day I took my truck and got it appraised and Cindy helped me choose a vehicle that fit what I needed. I was able to go home and think about it. Then I filled out the application online. When I tell you I went back, signed all of my paperwork and was out in less than 2 hrs. Cindy sat in the car and made sure I was connected to the FordPass and my truck. Make sure when you go you ask for her. She will do you right. Thank you so much Pioneer!!!

Clair in service is the best. - jrw

Clair in service is the best. I called to ask a question and thought I didn’t need to bring a vehicle in, she answered my questions. I know I can always trust Clair for great service advice and care. Thanks Clair.

Time and time again. - triple3jay

Time and time again. I can always count on Mercedes-Benz Buckhead excellent customer service.

Jacqueline was awesome to work with. - luckett2120

Jacqueline was awesome to work with. She answered all of my questions in detail and in a timely fashion. Well done!

My husband and I recently purchased a car from Terry Reid - karien4321

My husband and I recently purchased a car from Terry Reid Hyundai in Cartersville, Ga. and I wanted to share our overwhelmingly positive experience. From the moment we arrived, Trey Grogan’s warm welcome and genuine enthusiasm created a comfortable and relaxed atmosphere. He wasn't pushy at all; instead, he listened carefully to our needs and preferences, taking the time to understand exactly what we were looking for in a vehicle. His product knowledge was exceptional. He patiently answered all my questions with clarity and explained the features and benefits in a way that made sense for me as a woman. Austin Nichol’s process of reviewing the car contract was equally transparent and straightforward. He took the time to explain every clause, ensuring I fully understood all the terms and conditions before signing. This level of transparency is truly commendable. Beyond Trey's outstanding service, the entire team at Terry Reid Hyundai exhibited a remarkable level of professionalism and friendliness. Everyone I interacted with was helpful, courteous, and genuinely seemed to care about providing a positive customer experience. I highly recommend Trey Grogan, Alex Nichols and Terry Reid Hyundai to anyone looking for an stress-free and enjoyable car-buying experience. They exceeded my expectations in every way. Karien Henderson

Everybody was kind and helpful, and made the buying - davesmithsongsandstories

Everybody was kind and helpful, and made the buying experience as good as it could be.

Part 2: 6-7 months go by with no issues on my vehicle at - kyle.mulkey23

Part 2: 6-7 months go by with no issues on my vehicle at all, I take my vehicle to tire discounters for an oil change and they told me that the WATER PUMP is leaking and needs to be replaced. They asked if I had a warranty on it and I said I should have one with Paul Thigpen and they recommended I take it to them because there's a warranty for it. I called this past Saturday and they told me the warranty is through Jenkins and that they will try and see if jenkins will cover some of the labor. They said I can bring in my Jeep on Wednesday. I dropped it off Tuesday afternoon so they can work on it first thing Wednesday morning. They said it should be ready Wednesday afternoon. When I asked what the price is going to be, they quoted me $421+ tax because the warranty only covers the part, not the labor. Which is weird because that wasn't close to what I was charged last time.. shady. They ended up getting the water pump from O'Reilly's which is right next door and not Jenkins? Shady as well. Through the text service they provide I messaged them and asked them at 4pm(due to them not keeping me updated on my vehicle) and asked when the jeep will be on ready, they said "if all goes well, it should be ready tomorrow" . I ended up getting the jeep back on Thursday. Not even 100 miles driving down the road, my check engine light turns on. I went to advance auto, they ran diagnostics and told me that it's an 02 sensor. Now I am going to have to pay around $100 for the part and I WILL NOT be taking it to Paul thigpen. They have lost my business, my dad's business who also purchased a vehicle with them and has had nothing but issues since the day he bought it, And my sister will not be going here after her warranty runs out because she also purchased her vehicle here last year. I encourage everyone thinking about taking their vehicles here to reconsider and go somewhere else unless you want be scammed and end up frustrated. I got played. NEVER AGAIN.

I work with nate for about 2 weeks we went back forth on - Chitwood

I work with nate for about 2 weeks we went back forth on price but we came to a place we could agree on. He also through all rubber Ford mats in the deal cause I wanted them for the dirt!!! He pulled up after the was with mats in truck.Thabks Nate

The dealership has free coffee which is great because the - J

The dealership has free coffee which is great because the wait can be a bit long.

My husband and I had a very good experience with Gravity - Debra

My husband and I had a very good experience with Gravity Auto of Atlanta. Egor and Mike were very professional and helpful. They made the transaction very easy. I bought the Maserati.on line, something that I have never done before but was not disappointed in anyway. After having the car for 2 weeks now I’m still satisfied and have even referred a friend to Gravity.

Had a great experience and my sales person Jose Morales - tallenaai

Had a great experience and my sales person Jose Morales was wonderful and knew so much about the vehicles I looked at on the lot. I ended up purchasing a great Tacoma and I am very happy with my experience. A fabulous dealership with an outstanding salesperson.

The sales rep was willing to work with me and make sure I - tyshaun

The sales rep was willing to work with me and make sure I was getting the best deal and overall it was an easy process.

Chad has done amazing. - christinespence912

Chad has done amazing. This is number 4 vehicles with Chad. He goes above and beyond with us. If you need any vehicle go see Chad.

Teresa was awesome! - cmayhue

Teresa was awesome! She keep me informed daily on my truck! Great person to work with!

Jeidon was a great person to trust in. - Davisdevin19

Jeidon was a great person to trust in. Really made me think positive and keep, the possibility of owning a new car alive. It worked Paul Thigpen of Vidiala, got me in a great vehicle, after I had been through so much.

My car has been serviced through them along with my - Bell

My car has been serviced through them along with my truck. The service department is awful. They could not fix my new car, even after putting it on the computer. They kept it for 2 days, i had to pick it up still with problems. When i asked why they cant fix it, they said " We dont know what is wrong with it", even though you can hear and feel it when you start it up. They have no knowledge to what they are doing when i asked specifics. This is not a place to service your vehicles. I will never go there again, plus they have messed up my truck air. After each oil change, something has gone out on my cars. Both are new cars and should not have these problems. Do not take you vehicle to this place. Never deal with Rincon Chevy again!

My Service Advisor Chris Martin was outstanding! - mhintonsaeed1

My Service Advisor Chris Martin was outstanding! Chris worked with me to ensure I fully understood all the major issues with my 2013 CC. He and his team did a full inspection of my car and did not make me feel pressured at any step of the service. Chris knew my car held sentimental value and treated the entire transaction with me with a respect and sincere care. He even found discounts for some parts of the service. I am now a loyal patron and will take my baby back to Stone Mountain VW for the life of my car… she now runs like new🙏💛. Thanks, Chris and your Service team for a job well

Such a great and easy process purchasing my new 2025 - S.H

Such a great and easy process purchasing my new 2025 Jetta. Serge is not only a great guy to work with but he makes a dreaded process super simple. 100% recommend Nalley VW and would 100% buy a future vehicle here as well.

I was very satisfied with the service that I received. - mattc97us

I was very satisfied with the service that I received. I would highly recommend them.

We love our Porsche Cayenne, Ronny assisted us from the - Harley

We love our Porsche Cayenne, Ronny assisted us from the phone call to our delivery smooth process all the way a great team @ Southern Star

Great service period! - SCOTT21ATL1

Great service period! Great place to do business with prices are fair and reasonable plus your getting Nissan factory service

Mike Allen and the team at Greenway CDJR did an amazing - akwiggins71

Mike Allen and the team at Greenway CDJR did an amazing job with getting me in a vehicle. I have done business with Mike Allen for many years. He goes above and beyond to help. He's my go to when I need a car or truck. He always treats us with the best customer service. Love my new Jeep Compass. Need a new or used vehicle? Go see Mike

Wonderful experience. - Cindy.o.scruggs

Wonderful experience. Tilford was a pleasure to work with and we are enjoying our purchase.

This is my local Nissan dealer. - tanyamack03

This is my local Nissan dealer. I have owned my current Nissan, which is a Pathfinder for 8 years and take it to Nissan of Marietta for any kind of maintenance. They always treat me like family. My previous vehicle was an Xterra, which I had for 13 years. These cars are built to last.

Let me start off by saying , Tyler Jackson is a - Zachary.Lovett

Let me start off by saying , Tyler Jackson is a wonderful salesman He made it so easy to purchase my new Nissan Frontier and he stayed within my budget for price and payments. I couldn't be more pleased. Everyone I worked with did a great job, If I ever need another pick up truck Tyler Jackson at Regal Nissan would definitely be my go to!!! Zachary Lovett